New REA Program
description
Transcript of New REA Program
New REA Program
Deval L. Patrick, GovernorTimothy P. Murray, Lieutenant Governor
Joanne F. Goldstein, Secretary
Alice L. Sweeney, Director
Department of Career Services
Michelle R. Amante, DirectorDepartment of Unemployment Assistance
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Agenda• Welcome and Introductions• Summary of Changes for REA Program• Review of Program Flow • Increased Outreach to Bring REA Enrollees to Career
Centers• Emphasis on LMI• Emphasis on Work Search Review• REA Review• MOSES Updates• Communication with DUA• Wrap up and Questions
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Current REA Program Components
• UI Claimant must be provided Labor Market Information (LMI)
• UI Claimant must register with JobQuest
• Review of UI Claimant Career Action Plan (CAP)
• Work Search Verification
• CCS/REA Review must be Attended/Attained by Week 5
• Referral to other Career Center Services
• Referral to DUA Adjudication when Necessary
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New REA - Overview of Changes
• Enrollment into REA – Claimants will now be enrolled at the time they receive their first check
• CCS Notification Letter– All REA claimants are sent the same CCS letter except for people who
attended a CCS in last 30 days– Claimants enrolled in REA who attended a CCS in the last 30 days are
waived from attending the CCS (similar to EUC-REA)– Career Center Staff will contact the ‘30 Dayers’ to schedule them for
their REA Review (similar to EUC-REA)
• Emphasis on Outreach to Reduce Sanctions– Robo call and letter 10 days after invite if no CCS attendance– Claimants who do not attend the REA Review by week 4 after
enrollment will receive a reminder Robo call
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New REA - Overview of Changes continued…
• Length of the Program (5 weeks)– Claimant has 3 weeks to attend CCS from date of enrollment
(date of the CCS Invite Letter) – Claimant has 5 weeks to attend/attain REA Review from the date
of enrollment– REA Reviews do not have to be scheduled between weeks 2-4
• UI Sanction– Claimants who do not attend a CCS and attain their REA Review
by week 5 after enrollment will receive a 1 week sanction
• Reminder Calls - Outreach– CCS reminder robo call & letter at 10th day from enrollment – REA Review reminder robo call at 4th week from enrollment
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• New Emphasis on LMI and Work Search Verification
– Emphasis on LMI as the foundation of an informed and effective work search
– Recognizing the link between LMI and the Work Search Activity Log
– DUA Work Search Activity Log must be used - this will be the only acceptable form
– Claimants will be instructed to keep copies of their weekly Work Search Activity Logs to provide to DUA upon request
– CCS and EUC Orientation will be updated to emphasize work search requirements and maintenance of Work Search Activity Logs
New REA - Overview of Changes continued…
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REA Current NewEnrollment Date Attended the CCS At time CCS Notification
Letter is sent – Saturday following the date of 1st check
Must Attend CCS By week 3 after enrollment
(date attended CCS)
By week 3 after enrollment (date of CCS Invite Letter)
Must Attend REA Review By week 4 (safety week 5) after enrollment
(date attended CCS)
By week 5 after enrollment (date of CCS Invite Letter)
Timing of REA Review Between weeks 2 – 4 (at least 2 weeks from CAP)
After CCS and before week 5
after enrollment (date of CCS Invite Letter)
REA Review UI Sanction
DNA, DNR, API
1 Week Sanction 1 Week Sanction
Side by Side Comparison
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New REA Starting April 1, 2013
Note: PS=Permanently Separated
Department of Career Services
February 4, 2013 Version 2.7
NO
YES
Met Requirements
Reminder Robo Call & Letter on
10th Day
4th week
MOSES Receives N
Number in File from UI
Weekly 1st Payment Permanently
Separated (PS)
Randomly Select 50% of Remaining PS for REA Control Group
Randomly Select 50% of Remaining
PS for REA
Randomly Select up to 2000 PS
1 Week Sanction
Attend REA Review
Issue 66
Attended CCS in last 30 days
NOYES
Career Center Contact to Attend
REA Review
Send Letters to all PS to Attend CCS
YESAttend CCS Program & Services
NO
Final Reminder Robo Call in 4th
week
Attain REA Review
YES NO
5th week
YES/NO
Profiling (No change)
REA Control Group
New REA
NoYes
1 Week Sanction
Schedule for CCS Program & Services
Send Letters to all PS to Attend CCS
(1)Randomly Select
300 PS for Profiling
Met Requirements
Attend CCS Program & Services
Issue 55
LMI Training & Development
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Name Email Phone Number
Helena Bucca [email protected] 617-626-6467
Joseph Gallop [email protected] 617-626-6105
Kathleen Mack [email protected] 617-626-6803
Juliet Nelson [email protected] 617-626-5287
Linda Waite [email protected] 617-626-6372
LMI Training & Development
As part of the REA Grant, the role of the LMI Training and Development Team is to consult with One-Stop Career Center leadership and staff to assess training needs. The focus is to design, implement, and conduct professional development in the areas of LMI as it relates to job search activities.
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Labor Market Information Updates
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• The new REA grant emphasizes LMI and how it benefits the job seeker’s re-employment opportunities.
• CCS seminar will be updated to include slides that emphasize the tight link between LMI and the Work Search Activity Log.
• The focus will drive the customer’s approach to work search.
Labor Market Information (LMI)
Job Seeker Career Center Staff
• More informed decision-making
• Relates assessed skills to job market
• A focused approach to the job search
• Re-employment
• Required!
• A new in-depth approach to overseeing the relationship between LMI and the WSA log.
• Assess the job seeker’s understanding of the link between their skills and job opportunities.
• Helps you to create a roadmap to assist job seeker in gaining re-employment.
• Required!
Benefits of Using Labor Market Information
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Why is LMI Important?
Find employers that hire people in
the occupation being researched
As a vital benefit for job seekers, it helps to:
*LMI is a requirement for REA participants*
Make informed
decisions
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THE OFFER
INTERVIEW
RESUME & WORKSHOPS
LABOR MARKET INFORMATION
UNEMPLOYMENT
EMPLOYMENT
JOB SEARCH
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LMI Tools
Website Tools Non-Website Tools
• Using “TORQ” for job search• O*NET• Mass Career Information System• America’s Career Information Network (Career Info NET)• US Bureau of Labor & Statistics• My Skills My Future• My Next Move
• Newspapers• Job Ads• Trade Magazines / Publications• Informational Interviews• Career Exploration workshops• Networking• Job Fairs• Employment agencies and recruiters
Works Search Activity Log Updates
Benefits of Using Work Search Activity Log
Job Seeker Career Center Staff
• More organized job search
• Track companies and positions
• Recognize trends in their work search to identify alternative markets
• Conducive to timely follow-up
• Facilitates tracking of customer progress
• Help expand customer’s use of job search resources
• Recognize trends in their work search to help broaden job seeker’s approach
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REA Review
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REA Review• The REA Review is a focused discussion between the REA
Specialist and the job seeker.
• This review emphasizes:‒ assessing work search and CAP progress‒ connecting Work Search Activity Log and Labor Market Research‒ relating knowledge, skills, and abilities (KSA’s) to the job search‒ guiding the job seeker to available resources
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REA Review• Lets take a look at your work search log to see what we can learn
about your job search
• Review and notice trends to discuss with customer− The number of jobs applied for− The job titles and industries− Methods of Job search− Pay rate− Results
• Did your job search lead to any interviews
• Did your interviews lead to any job offers
• What LMI tools did you use to help focus your job search24
REA Review
• Did you notice that your occupation had related job searches based on your Knowledge, Skills, and Abilities?
• Have you considered that a related occupation may be an option when looking for a job?
• Were you able to find jobs in your occupation? Are your skills still in demand?
• Do you know how to determine this using LMI?
• Based on these answers we may need to look at a few areas to see how we can guide you toward your re-employment goals.
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REA Review Exercise
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Activity Instructions
Total time: 15-20
minutes
Job Seeker
REA Specialist
Observer
REA Review
• Emphasize tight link between Work Search Activity Log and LMI
• Ensure that one-on-one review meets the REA Grant Guidelines
• Ensure that the job seeker has a focused approach to next steps
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MOSES Updates
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MOSES Updates
• CCS Event Schedule
• CCS Event Attendance
• REA Program History
• Work Search CAP Goal
• MOSES Notes
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CCS Event Schedule
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CCS Event Attendance• Enrollment and REA Review Deadline date
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REA Program History
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CAP Goals• Multiple REA Enrollments
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Work Search CAP Goal • New Requirement for Attained
•
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MOSES Notes
• Notes will Auto-populate with Work Search Description
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MassWorkforce
• 30-Dayers Outreach ReportReport name: REA mail email export 30-dayers
Communicating with DUA
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Communicating with DUA
• Weekly DUA REA Sanction Report
• Customer has an issue 66 because of an REA issue
• DUA Contact Person – Staff only Sue Clark - DUA REA Program Manager
EMAIL: [email protected]
PHONE: 617-626-6861
• MOSESAll notes in MOSES must be clear and concise and provide a description of customers reason for DNR, DNA or API
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Communicating with DUA
EUC REA Customers that have questions on their claim
must call:
617-626-6800
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Questions and Wrap Up