Navya, the aeronautical solutions specialists

www.navya.es

Airlines

The reputation achieved by Navya in the aviation sector is supported by hundreds of successful projects carried out in multiple fields of civil aviation, for various clients ranging from airports to airlines, to providers of air navigation services (ANSPs ), Design and Production Organizations, Aeronautical Business and Public Administration, Construction, Consulting, Engineering and renewable Energy, among others.

Navya, is formed by a team of professionals highly skilled and specialized in different areas of aeronautical knowledge, not only in technical but also in business and regulatory issues:

• Aeronautical engineers and experts in Air Navigation

• Airports Designers

• Experts in Airspace Management (ASM)

• Pilots and Air Traffic Controllers with extensive experience

• Specialists in “Air Economics” (business models, marketing and strategic consulting, infrastructure revitalization, taking out insurance, fleet leasing, etc.)

• Legal advisers and experts in aviation legislation

Navya, the aeronautical solutions specialist

www.navya.es

Navya offers a comprehensive portfolio of advanced solutions, covering a wide range of specialties within the aviation sector, from the design of flight procedures and air navigation studies to feasibility and operational technical assistance, business advice in the privatization airport process, Aeronautical Impact Analysis (AIA), Safety Management Systems (SMS), Certifications, legal Advice and Training

• Airspace (ASM) and Air Navigation

• Infrastructure (Airports and Heliports)

• Airlines: Operations and Certifications

• Aeronautical Training (various programs)

• Aeronautical Safety and Security (Safety & Security)

• Air Economics (Business consulting, Marketing and Legal)

Naya is accredited by Bureau Veritas with the quality certificates ISO 9001 and ISO 14001.

The increasing importance of safety standards in the Air Navigation and best practices in Airlines Operations should carry any air carrier to implement and maintain Quality Systems and Safety, together with an efficient management of its engineering operations.

Currently, the aeronautical sector is undergoing numerous regulatory changes which require updating or even totally modifying existing procedures and manuals and the implementation of Quality and Safety management systems.

Navya extensive experience, qualification and specialized skills ensure the delivery, at the highest standards, of a comprehensive Technical Assistance in Operations Engineering, Safety and Quality through a highly focused team of professionals used to work in the Aeronautical arena: engineers, flight procedure designers, pilots, air traffic controllers, experts in Safety & Security, and consultants in Operations and Quality management processes.

Navya provides auditing services for aircraft operators requiring to be certified under any regulation or needing to accomplish internal/external audits, as well as consulting services for the analysis and optimization of business specific processess.

Among the areas where Navya provides a proven and comprehensive technical assistance for the adaptation to regulatory requirements of quality, safety and engineering operations are:

• NEW EASA (OPS) RULES

• IOSA

• AOC (START-UP)

• SMS (Safety Management Systems)

• OPERATIONS

• INTEGRATED MANAGEMENT SYSTEMS

• QUALITY SYSTEMS

• ISO 14001

• ISO 9001

Airlines

Airlines

The new Regulation (EU) No 965/2012 of the European Commission establishes in its Annexes technical requirements and administrative procedures for air transport operators, airplanes and helicopters, in relation to their air operations:

Parts ARO, ORO, CAT y SPA.

It will be mandatory, as of October 28, 2014, for any provider of commercial air transport, to have an Air Operator Certificate issued under the provisions of that Regulation 965, once verified by the authority the compliance with the new requirements.

Navya can assist airlines to adapt their processes to the new standards thanks to the knowledge and expertise of its highly specialized team of professionals.

The structure of the new regulation is:

Annex I: Definitions

Annex II Part ARO: Authority Requirements for Air Operations

Annex III Part ORO: Organization Requirements for Air Operations

Annex IV Part CAT: Commercial Air Transport – Technical rules

Annex V Part SPA: Specific Approvals

Annex VI Part NCC: Non-Commercial operators of complex-motor-powered aircraft, (Business Aviation)

Annex VII Part NCO: Non-Commercial operators of other-than complex-motor-powered aircraft

Annex VIII Part SPO: Aerial Work operators – commercial and non-commercial (Specialized Operations)

Airlines

Adjustment EASA-OPS regulations

IOSA audits support IOSA is an Operational Safety Audit process established by IATA and based on more than 700 safety standards and practices in order to ensure the increase of existing safety levels.

This process provides a standardized audit program for the operational management and control systems of airlines based on internationally recognized standards and supported by a process of rigorous quality assurance.

IOSA standards are based on eight areas that contribute to the safety of airlines:

• Management Systems and Corporate Organization

• Flight Operations

• Operational Control and Flight Dispatch

• Aircraft Maintenance and Engineering

• Cabin Operations

• Ground Handling

• Cargo Operations

• Security

Navya has highly skilled professionals in each of these areas, providing a personalized and high-quality IOSA consulting service to companies not reaching yet the standards for this type of audit.

The IOSA consulting process is based on the following process :

• Navya accompanies and assists the Airliner in the preparation process for compliance with standards based on the eight defined areas.

• Additionally, Navya provides support to Air Operators for external audit processes conducted by the auditing organizations accredited by IATA and participates in the process of correcting nonconformities.

• Finally, Navya can deliver all the tools needed to periodically perform pre-audits, typically every 2 years, for the renewal of IATA IOSA Operator certificates.

Airlines

According to European regulations, operators must implement and maintain a SMS as the Manual of Safety Management ICAO (Doc 9859), which must be in accordance with the new Part ORO GEN 200 EASA, in force since 2012 , and mandatory from 2014.

Navya provides tailored advanced consulting for the development and implementation of Safety Management Systems (SMS) customized to the size, needs and complexity of the operation and according to the hazards and risks associated.

The ORO.GEN.200 management system indicates that the operator must establish, implement and maintain a management system encompassing:

1. clearly defined lines of accountability throughout the organization, including a direct security responsibility;

2. a description of the principles and general philosophies of the operator safety (security policy);

3. identification of air safety hazards arising from operator activities, assessment and management of risks, including measures to mitigate risks and ensure its effectiveness;

4. maintenance of trained and competent staff to perform their duties;

5. documentation of all major processes involved in the management system, including a procedure to make staff aware of their responsibilities and the procedure for amendments to such documents;

6. control of operator conformity in accordance with the applicable requirements;

7. compliance monitoring will include a way to report the conclusions to the manager in charge, in order to ensure an effective implementation of the corrective actions, if they were necessary, and

8. any additional requirements recommended in the relevant subparts of this Annex or other applicable annexes.

Safety/SMS

Airlines

Navya provides to Airline operators the possibility to optimize their operations through a full range of consulting services and support, enabling them to meet the requirements of the aeronautical authorities, thus obtaining significant operational savings while increasing their safety .

Among others, Navya services provided include:

• Operations Engineering

Airports Analysis

Runway and operational environment…

Routing Analysis

Engine failure procedures and escape routes:

EO-SID, Drift down procedures, etc….

Analysis of flight procedures

Optimization and design procedures…

Air Operations

Airlines

• Flight Operations

Development of Operations Manual Part A, B and C.

Operations Engineering.

Obtaining operational approvals.

• Training

Elaboration MO part D

• Ground Operations

Development of Land Operations Manual

Preparation of MO Chapter 8.2 of Part A and MO Capter 9.1 Part A

There is a growing trend in aviation organizations to move towards a single management group to establish a coordinated Integrated Management System .

This new approach eliminates or attenuates many problems currently being generated when there are separate management systems to demonstrate compliance with specific requirements, resulting in these systems are managed in isolation and, sometimes, even clashing each other.

Integrated Management Systems

Airlines

Each organization must find the model that best suits its needs considering , among others, at least these factors:

• Leadership styles (command-and-control versus visionary),

• Organizational style (centralized versus entrepreneurial),

• The organizations history (local versus global).

Navya has the experience and expertise to provide consulting services to any organization interested in establishing an integrated management system so as to improve the efficiency and security of the company.

Navya has an extensive and proven experience in the development, implementation and maintenance of process-oriented quality management, in accordance with the regulatory requirements of aviation (ICAO, EU-OPS, EASA, etc.), working closely with customers on issues such as:

• Development of Quality Manuals and procedures along with associated formats.

• Development of Audit checklists according to AMC 1035 OPS1 .

• Provision of internal audit.

ISO-9001:2008

• Our deep knowledge on Quality Management Systems ISO and the specific processes of the airline industry allows us to help our customers to implement an ISO 9001 system adapted to their structure and obtain their certification.

• For those organizations already ISO 9001 certified Navya offers collaborative consultancy to maintain their quality management systems and to undertake internal audits, to successfully overcome periodic external revisions of ISO 9001.

ISO-14001 • ISO-14000 is a family of standards that seek to establish standard tools of

analysis and the necessary requirements to obtain an Environmental Management System (EMS) certification, which involves a series of economic, market and corporate image improvements, as well as adaptive and regulatory compliance:

• Improve the process of compliance with EU ETS. • The supression of barriers in international markets (ISO 14001 is an

internationally recognized benchmark) • Compliance with requirements of certain customers. • Reduced spending on fuel, electricity, water and raw materials,

savings in the treatment of emissions, discharges or waste reduction plans.

• Ensuring compliance and control of a large number of legal requirements related to environmental issues.

• Decreased insurance premiums.

Emission of Greenhouse Gases • Processing and representations with National Authorities in accordance

with EC 2008/101 Directive • Development of Surveillance and Monitoring Plans • Emissions control and optimization, according to EU directives.

System Quality/Environmental Management

Airlines