My Presentation

BENCHMARKING HR PRACTICES ACROSS MEDIA

RELATED COMPANIES

A special thanks to all the people who helped me in completing this

project…

BIG –Mrs.Shobha Swarup, Ms.Megha Mehta,Ms.Shweta Nambiar

Accenture- Ms.Garima Avisthi

Radio Mirchi -Mr.Somansh

Siemens-Mr.Jai Acharya

Times OOH -Mrs.Madhavi

Taj- Ms.Swetlina Mishra

Radio City- Mrs.Sagorika Kantsariya

TV Today -Ms.Ankita Sodhi

IBS Mumbai- Mrs.Rita Rangnekar

RECRUITMENTS and

SELECTION

Yes No 0

1

2

3

4

5

6

3

5

Direct Applicants

Yes- BIG ,Accenture, Radio Mirchi

No- Siemens, Times OOH, Taj , TV Today, Radio City

Yes No 0

1

2

3

4

5

6

76

2

Placement Consultants

Yes- BIG , Times OOH , TV Today, Accenture, Radio Mirchi, Siemens

No- Taj ,Radio City

Recruitment Sources

Yes No 0

1

2

3

4

5

6

7

8

98

0

Job Portals

Yes- BIG , Times OOH , TV Today,Accenture, Radio Mirchi, Radio City , Siemens ,Taj

No- None

Yes No 0

1

2

3

4

5

6

7

8

98

0

Employee Referral

Yes- BIG , Times OOH , TV Today,Accenture, RadioMirchi, Radio City ,Siemens ,Taj

No- None

Recruitment Sources

Yes No 0

1

2

3

4

5

6

3

5

Head Hunting(Mostly for Senior Posi-tions)

Yes- BIG , Taj , Accenture

No- Times OOH , TV Today, Radio Mirchi , Radio City Siemens

Yes No 0

1

2

3

4

5

6

3

5

Advertisements(Print and Electronic Media)

Yes- Accenture, Siemens , Taj

No- BIG, Radio City, Radio Mirchi, Times OOH , TV Today

Recruitment Sources

Monetar

y

Non Monetar

y0

1

2

3

4

5

6

7

8

7

1

Employee Referral Rewards

BIG - Monetary -15 Thousand

Accenture: Monetary – Level specific

Radio Mirchi: Monetary - Cant divulge

Siemens: Monetary - No.of years of employee’s service and Grade of the candidate - 10 Thousand- 30 Thousand

Times OOH:Monetary- 15 Thousand-70 Thousand

Taj : Monetary - 8-12-50 Thousand.VIVES

Radio City: Non Monetary- Recognition

TV Today:Monetary – 15 Thousand

Awards for Employee Referral

BIG Accen-ture

R.Mirchi Siemens Times OOH

Taj TV To-day

HR Rounds 3 1 2 1 2 2 2

Functional Rounds

1 0 0 0 1 1 1

Technical Round

0 1 1 1 0 1 0

0.250.751.251.752.252.753.253.75

Num

ber o

f Ron

ds

Selection procedure for Lower Level

Cadre/Freshers

BIG Accen-ture

R.Mirchi

Siemens

Times OOH

Taj TV To-day

HR Rounds

2 2 2 1 3 2 2

HR Head/Func-tional Head

1 0 0 0 0 1 1

HOD/Top Mgt

1 1 1 1 0 1 1

0.25

0.75

1.25

1.75

2.25

2.75

3.25

3.75

Nu

mb

er o

f R

ou

nd

s

Selection procedure for Management

Level Cadre

25%

75%

YesNo

Yes(Level Specific)- Siemens, Taj

No –BIG, Accenture, Radio Mirchi, Times OOH, Radio City, TV Today

PSYCHOMETRIC TESTS

BIG Accenture Radio Mirchi

Siemens Times OOH

Taj Radio City TV Today

Background/Reference ChecksInternally Externally Both

Mostly, the Reference checks are made for Senior level positions.

Siemens as such does not do reference checks but it has a software called DAMEX which auto checks the data of a new employee.


Siemens Times OOH


Facilities for Outstation Candidate

Travel Transportation of GoodsAccomodation

Accenture gives it’s outstation candidate an amount of 10,000 Rs which covers all the 3 expenses.Radio Mirchi, Siemens, Times OOH and Taj reimburse the entire amount after the employees submit the required documents and all levels of employees are eligible for these facilities,clearly leading to a non demarcation of employees.

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

10

20

30

40

50

60

70

80

Max.DaysMin.Days

Num

ber o

f Day

s

1-10 days-Accenture (2-3) Siemens (2-10)

10-20 days-Radio City (14- 20)

20-30 days-BIG (25- 30)Times OOH(15- 30)

30-45 days- Radio Mirchi(30-45) Taj (25-45) TV Today(15-30)

Hiring Process

88%

13%

Probationary Period6 months 1 year 2 years

6 months probation- BIG, Taj , Accenture , Times OOH, Siemens, Radio Mirchi, TV Today

1 year on probation – Radio City

INDUCTION

Formal and Structured; 4

Informal ; 1

Semi Formal; 3

Formal and Structured - Accenture, Siemens, Taj

Informal – Times OOH

Semi Formal – BIG , Radio city , Radio Mirchi, TV Today

Induction

2-3 days; 2

4-6 days; 5

1

Duration of the Induc-tion programme

1 day- Siemens, Times OOH

2-3 days – BIG, Accenture, Radio City ,Radio Mirchi, TV Today ,

4-6 days- Taj

Induction Programmes of some companies also consisted of…

SAP System- Times OOHInteraction of various department

i.e., Sales, Marketing, PR , Finance, etc., to make the employee know how his performance effects the overall stature of the company-Radio City

PMS, Compliance-SiemensLocations – Taj

Yes -BIG, Radio City, Siemens,

Taj, 4

No -Ac-centure,

Radio Mirchi, Times

OOH, TV Today

; 4

Buddy Mentor System

At Siemens, every new employee is assigned a TOP TALENT. Top Talent is someone who has completed more than 3 years of service with Siemens and has a good track record.

At Radio City, apart from assigning a mentor,the joinee is also assigned an HR to go and refer to ,in case of any queries.The mentor should have completed 3 years of service at Radio City.

50% 50%

Gifts /Vouchers for New Employees

Yes- Accenture,Radio City, Radio Mirchi,TajNo - BIG ,Siemens,TV Today, Times

Radio City, gives a prize of 5,000-10,000 Rs, or a trip to Singapore or any city in India of equivalent worth,to a new employee who has attained maximum target in the Sales Department.Accenture gives goodies to every new joinee like t-shirts,mugs,gift vouchers etc.

TRAINING and

DEVELOPMENT


Siemens Times OOH


Basis of Training Need AnalysisEmployee Performance Performance Counselling

Competancy Framework Need Based

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Type of Training

Tachnical Skills Soft Skills Both

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

0.51

1.52

2.53

3.54

4.55

Cultural sensitivityCreativityAssertivenessInterviewing SkillsCommunication Skills

Behavioural Training Programmes

In addition to the above mentioned programmes, Siemens also provides programmes for Interpersonnel and Team Building Skills

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

0.5

1

1.5

2

2.5

3

Class room

On the job train-ing

Web Based

Methods of Training

In Accenture,Freshers undergo 45 days initial Greenfield training which is mandatory to attend. They undergo soft skill, and basic technical training and then 30 days stream training. They undergo 9 tests which they have to pass in all. and finally they are put onboard.

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

0.5

1

1.5

2

2.5

3

Determining ROIReaction/Feedback of TraineesObserving Post Training Performance

Evaluation of Effectiveness of Training Programme

PERFORMANCE APPRAISAL

Bal-ance Scorecard;

5MBO; 5

Performance Appraisal method

MBO- BIG , Times OOH, Radio Mirchi, Siemens,TV Today

Balance Scorecard- BIG ,Accenture, Siemens, Taj , Radio City

BIG(*)

Accentu

re(*)

Radio M

irchi(*

)

Siemens(*

)

Times O

OH Taj

Radio City

TV Today

Individual EvaluationTechnical Skills Behaviour Any Other

(*)Any Other Skills:BIG- PerformanceAccenture- Adaptibility in the OrganizationRadio Mirchi – Competency, Goal achievement for the coming yearTaj- Customer Satisfaction

38%

63%

Employee Appraisal Method360 Degree Feedback180 Degree Feedback

360 Degree Feedback – BIG, Times OOH, Accenture180 Degree Feedback – Radio Mirchi,Siemens, Radio City, Taj, TV Today

11%

33%56%

Appraisal PeriodOnce in 4 months Once in 6 monthsOnce in a year

Once in 4 months - BIGOnce in 6 months–TV TodayOnce in a year–Accenture, Radio Mirchi,Siemens, Radio City, Taj, Times OOH

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

0.10.20.30.40.50.60.70.80.9

1Appraisal Feedback Communicated to the EmployeeFeedback viewed se-riously by the orga-nizationEmployees satisfied with the appraisal system

Appraisal Feedback

Taj :EMPLOYEE SATISFACTION TRACKING SYSTEM (ESTS)

LEAVE POLICY


Siemens Times OOH

Taj Radio City TV Today0

10

20

30

40

50

60

3027

21

32

41

21

30

21

30

10

60

45

60

45

30

1510 10 10

710 10 10

7

Annual Privilege leave Carry Forward Casual Leave

Leave Pol-icy

Accenture, Radio City, Times OOH don’t have a very stringent leave application policy.In these organizations, the employee’s can put up their request for leave even a day prior and it would be granted to them.

However in companies like BIG, Taj,Radio Mirchi ,Siemens,one has to give on an average a week’s notice.

REWARDS and

RECOGNITION

Monetary Non Monetary Both0

1

2

3

4

5

6

7

8

1

0

7

Employee Rewards

Monetary: TV TodayBoth: BIG ,Accenture Radio Mirchi Siemens Times OOH Taj Radio CityTaj: S.T.A.R.S – Special Thanks And Recognition SystemIt is one of the major award giving program conducted to motivate employees. Basis of the program is recognition for excellence in the handling of external (guests) customers & internal(co-employees) customers. Siemens:Gives its employees Top Talent Award to motivate them.

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

1

2

3

4

5

6

Innovation & Creativ-ityMarriageLength of ServiceBirthdayMilestonesPerformance

Rewards and Recognition

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

0.5

1

1.5

2

2.5

3

Column7 Column3

Column2

Rewards and Recognition

EMPLOYEE RECREATION ACTIVITIES

BIG

Accentu

re

Radio M

irchi

Siemens

Times O

OH Taj

Radio City

TV Today0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

Team Building Activi-tiesLunch & DinnerPartiesSports EventsOutings

Employee Recreation

Recreational Activities Radio City organises activities called the “Fun

Activities” ,once every month.Every 2-3 months they have a treasure hunt game wherein they have huge prize amounts.Every Fridays are again special activity days.

Times OOH has tie up with Sports Club and they host at least 1 outdoor activity/sport every month in the club.

Siemens has various clubs within the organization like the Mountaineering Club, Biking Group etc., which go on trips every two months.

\ Taj gives it’s employees the benefit of enjoying a stay of 1

week with their family at any of Taj Group of Hotels yearly.Also, break shifts which breaks 9 hours job into several shifts with refreshing breaks in between.

MEDICLAIM POLICY

50%50%

Type of Mediclaim Policy

FloaterFixed

Floater- BIG, Siemens, Accenture, TV Today

Fixed – Radio Mirchi, Times OOH, Taj, Radio City


Siemens Times OOH


Employee Only Employee,Spouse,Children

Employee,Spouse,Parents,Chlidren Employee,Spouse,Parents

Umbrella of Mediclaim Policy

Notice Period for Employees on Probation or Permanent Employees

BIG – 45 days(On Probation or Permanent) Accenture -1 month (On Probation or Permanent) Radio Mirchi –No notice Siemens -1 month for employees on probation, 3

months for permanent employees Times OOH – 3 months for employees on

probation/recover 3 months salary, 1 month for permanent employee/1 month of salary

Taj-2 months (On Probation or Permanent) Radio City - 1year bond is signed so double the salary

for 1 year for employees on probation. After 1 year, 1 month of notice for permanent employees

TV Today- 45 days (On Probation or Permanent)

Employee Retention BIG – Exit interviews to understand reason of leaving, shift of

profile or function or department.

Accenture-Rewards, Vacations ,Salary hike

Siemens –Compensation Lever, Employee Dialog, Reason for leaving,options available

Times OOH –Don’t bother retaining,say too much of fresh talent available

Taj - Recognitions,Rewards,Personal addressal of issue with manegerial level cadre

Radio City –Big problem of retention.Spend a lot on training and face a high attrition rate due to budget problem

Voluntary Suggestions Take time-off whenever it is necessary Database for employee suggestions in implementation. Training to learn multiple skills Cross functional job rotation. Work from home. Same travel benefits across all positions. 100 % Reimbursement of Tuition fees/examination fees

for employee professional development. Paternity Leave, Birthday/Anniversary leave. Health café, yoga classes. Stress management. Movie show in office every Friday, post office to wind

up.

Thank you.

My Presentation

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