GENERAL MAINTENANCE COMMANDS

After opening COMWIN, press “Ctrl + T”. or press LOGON key.(Green color.)

LOGIN = _root___PASSW = _hicom_

The LOGON message followed by “>” sign will appear on the screen. This “>” is the command prompt to enter a valid command.

The screen is now divided in two windows.The lower window is to enter commands & the output can be seen in the upper window.

1) To list the analog extension details

DIS-SCSU: <CR>STNO= ; <CR> Extension Number

2) To change the COS of an analog extension

CHA-SCSU: <CR>STNO= <CR> Extension NumberDPLN= <CR>ITR= <CR>COS1= <CR> Day time Class of ServiceCOS2= <CR> Night time/after locking Class of ServiceLCOSV1= <CR> Day time Least Cost Routing COSLCOSV2= ; <CR> Night time/after locking Least Cost Routing COS

3) To change the dialing type (DTMF/PULSE) for analog phone only.

CHA-SCSU:STNO= ,DIAL=DTMF (For Tone instrument);<CR> DP (For Pulse instrument);<CR>

4) To change the extension number

CHA-SCSU:STNO= ,NEWNO= ;<CR>

Pls. Note : for digital extensions the SCSU command is replaced by SBCSU.

5) To change the PEN (hardware port) of an extension

CHA-SXSU: <CR>STNO= <CR> Extension number whose PEN is to be changedTYPE=PEN <CR>PEN= ; <CR>

6) To Deactivate an extension

DEA-DSSU: <CR>OFFTYPE=DI <CR>TYPE=STNO <CR>STNO= ; <CR> Extension Number

7) To Activate an extension

ACT-DSSU: <CR>ONTYPE=AUL <CR>TYPE=STNO <CR>STNO= ; <CR> Extension Number

8) To check the extension’s pickup group number

DIS-AUN: <CR>TYPE=STN ; <CR>STNO= ; <CR> Extension Number

9) To check particular pickup group DIS-AUN: <CR>TYPE=GR ; <CR>GRNO= ; <CR> Pickup Group Number

10) To check all the pickup groups in the system

DIS-AUN: <CR>TYPE=SYS ; <CR>

11) To add new Pickup group:

ADD-AUN: <CR> GRNO= <CR> First check the last pickup group existing in the system and then select the next figure. If no value

is given, then the system will take the group no automatically

STNO= ; <CR> Extension number(s) to be added in the group For e.g 2000&2005&3010;

12) To add new extension in an existing pickup group

ADD-AUN: <CR>GRNO= <CR> Existing group noSTNO= ; <CR> Extension Number(s) to be added

13) To delete an extension from a pickup group

DEL-AUN: <CR>TYPE= STN <CR>GRNO= <CR> Group number in which the extension is presentSTNO= ; <CR> Extension number which is to be deleted

14) To delete pickup group completely

DEL-AUN: <CR>TYPE= GR <CR>GRNO= ; <CR> Pickup Group to be deleted

15) To see the name for a particular or all extensions

DIS-PERSI: <CR>TYPE=NAME <CR>STNO= ; <CR> Here if you give an extension number, the system

Will provide the name for that extension. If you do not give any number, then system will list all the names entered in the system

14) To add name for an extension

ADD-PERSI: <CR>TYPE=STN <CR>STNO= <CR> Extension Number

NAME= ; <CR>

15) To change the name of an extension

CHA-PERSI: <CR>TYPE=NAME <CR>STNO= <CR> Extension NumberOLDNAME= <CR> Do not give any name hereNEWNAME= ; <CR>

16) To delete name of an extension

DEL-PERSI <CR>TYPE=NAME <CR>STNO= <CR> Extension number whose name to be deletedNAME= ; <CR> Enter the name as shown in the system listing

17) To see the particular / all locking code(s) programmed in the system

DIS-PERSI: <CR>TYPE=STN <CR>STN= ; <CR> Enter the Extension number or omit to see all

the PINs entered in the system.

OR

DIS-PERSI: <CR>TYPE=PIN <CR>PIN= ; <CR> Enter the PIN number or omit to see all

the PINs entered in the system.

18) To add the locking code / PIN for an extension

ADD-PERSI: <CR>TYPE=STN <CR>STNO= <CR> Extension NumberNAME= <CR> Do not give anything hereORG= <CR> Do not give anything herePINC= <CR> Do not give anything hereCOSXCD= ; <CR> Give four digit PIN number

NOTE: Locking PIN and Mobile PIN are different feature but both the codes are same

19) To delete particular PIN number

DEL-PERSI: <CR>TYPE=PIN <CR>PIN= ; <CR> Enter PIN to be deleted

20) To activate call forwarding under no reply condition to VMS (Also COS values need to be changed) => This will be used to give the VMS facility to the user.

FOR HICOM300 SYSTEMS:ADD-ZIEL: <CR>TYPE=FWD <CR>SRCNO= <CR> Enter the extension to be forwardedSI=VCE <CR>DESTNOF=; <CR>

FOR HIPATH4000 SYSTEMS:ADD-ZIEL: <CR>TYPE=FWD <CR>SRCNO= <CR> Enter the extension to be forwardedSI=VCE <CR>DESTNOF=; <CR>DTYPE=CFNRITYPE=GEN CFVAR=SYSTEM;

ADD-ACTDATYPE=STNSTNO= Enter the extension as entered above FEATCD=FWDCFVAR=SYSTEMSI=VCE;

21) To see the system hardware status (board status)

DIS-BCSU: <CR>TYPE=TBL; <CR>

22) To deactivate particular board in the system Note down the LTG, LTU and SLOT number of that card

DEA-BSSU: <CR>OFFTYPE=DI <CR>LTG= <CR>LTU= <CR>SLOT= ; <CR>

23) To activate particular board in the system Note down the LTG, LTU and SLOT number of that card

ACT-BSSU: <CR>ONTYPE=AUL <CR>LTG= <CR>LTU= <CR>SLOT= ; <CR>

24) To display date and time of the system

DIS-DATE; <CR>

25) To change date and time of the system

CHA-DATE: <CR>YEAR= <CR> 4-digit yearMONTH= <CR> 2-digit monthDAY= <CR> 2-digit dateHOUR= <CR> 2-digit hour in 24 Hr. formatMINUTE= <CR> 2-digit minuteSECOND= ; <CR> 2-digit second

26) To activate particular trunk line

Note down the require trunk line PEN. This will be obtained by giving command

REG-TACSU; (for analog trunk lines) <CR>REG-TDCSU; (for ISDN BRI or PRI lines)And then select the trunk and corresponding PEN by looking at the P&T number mentioned in the command string

DEA-DSSU: <CR>OFFTYPE=DI <CR>TYPE=PEN <CR>

PEN1= ; <CR> Enter LTU-LTG-SLOT-CHANNEL format

27) To activate the trunk line

ACT-DSSU: <CR>ONTYPE=AUL <CR>TYPE=PEN <CR>PEN1= ; <CR> Enter LTU-LTG-SLOT-CHANNEL format

28) To check the operator console. DIS-ACSU;This will give you the PEN no. as well as the console type: AC-4 or ACWIN.

29) To deactivate Operator Console

DEA-DSSU: <CR>OFFTYPE=DI <CR>TYPE=PEN <CR>PEN1= <CR> Enter LTU-LTG-SLOT-CHANNEL format

30) To activate Operator Console

ACT-DSSU: <CR>ONTYPE=AUL <CR>TYPE=PEN <CR>PEN1= <CR> Enter LTU-LTG-SLOT-CHANNEL format

30) To deactivate Serial port of the system

PORT NO LINE NO USAGE1 8 Generally Connected to remote maintenance modem2 9 Generally Connected to Call Billing PC for call data3 10 Generally to VMS PC for local maintenance

DEA-LSSM: <CR>UNIT=A1 <CR>LN= ; <CR> Enter the corresponding Line number

31) To activate Serial port of the system

ACT-LSSM: <CR>UNIT=A1 <CR>

LN= ; <CR> Enter the corresponding Line number

31) Status display of a particular extension

DIS-SDSU:ALL,,STNO,PER3,(Extension number); <CR>

NOTE: If extension number is omitted, then system will provide status of all the extensions.

32) Status display of a particular trunk line

DIS-SDSU:ALL,,PEN,PER3,1,(LTU No),(Slot No),(Channel No); <CR>

NOTE: If the channel number is omitted, then system will provide status of all the channels available on that particular slot (board)

33) Status display of Console

DIS-SDSU :ALL,,PEN,PER3,1,(LTU No),(Slot No),(Channel No); <CR>

34) In case there is some problem in the voice mail and you need to shift the trunk line to the console, then the command is

CHA-TACSU:PEN=LTG-LTU-SLOT-CHANNEL, DGTPR=*,COPNO=??,DEVTYPE=TC; <CR>

Here the channel no. could be one in the complete group.

Pls enter a COP here which doesnot have parameter DITW.

35) To revert back to VMS,

CHA -TACSU : PEN=LTG-LTU-SLOT-CHANNEL, DGTPR=VMS hunt group no.,COPNO=??,DEVTYPE=TC;

Pls enter a COP here which has parameter DITW.

36) To update system Hard Disk (HDD)

EXE-UPDAT: A1, ALL; <CR>EXE-UPDAT: BP, ALL; <CR> Give this command twice.

Finally press LOGOFF key & close COMWIN.