MO230 Chapter 002

49
Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved. Chapter 2 The Health Record as the Foundation of Coding

description

 

Transcript of MO230 Chapter 002

Page 1: MO230 Chapter 002

Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Chapter 2The Health Record as the Foundation

of Coding

Page 2: MO230 Chapter 002

2Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Lesson 2.1: The Health Record

Explain the purpose of the various forms or reports found in a health record.

Page 3: MO230 Chapter 002

3Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Health Record

One for each patient Documents health history Timely Documentation in record should:

Identify patient Support diagnosis or reason for encounter Justify treatment Document results

Page 4: MO230 Chapter 002

4Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Health Record

Describes the patient’s health history Serves as a method for clinicians to

communicate Serves as a legal document of care and

services provided Serves as a source of data Serves as a resource for healthcare

practitioner education

Page 5: MO230 Chapter 002

5Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Health Record

Current format of health records Electronic Paper (traditional) Electronic and paper “hybrids”

Page 6: MO230 Chapter 002

6Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Health Record

General Principles of Medical Record Documentation Medical records should be complete and legible The documentation of each patient encounter

should include:• Reason for encounter and relevant history• Physical examination findings and prior diagnostic test

results• Assessment, clinical impression, and diagnosis• Plan for care• Date and legible identity of the observer

Page 7: MO230 Chapter 002

7Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Health Record

General Principles of Medical Record Documentation The rationale for ordering diagnostic and ancillary

services • If not documented, they should be easily inferred

Past and present diagnoses should be accessible for treating and/or consulting physician

Appropriate health risk factors should be identified Patient’s progress, response to changes in

treatment, and revision of diagnosis should be documented

Page 8: MO230 Chapter 002

8Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

The Health Record

General Principles of Medical Record Documentation International Classification of Diseases, 10th

Revision, Clinical Modification (ICD-10-CM & ICD-10-PCS) codes should be supported by documentation

Page 9: MO230 Chapter 002

9Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Administrative Data Demographic Personal Consents

Page 10: MO230 Chapter 002

10Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Clinical Data Emergency room documentation Admission history and physical (H&P) Physician orders Progress notes by healthcare providers Anesthesia forms Operative notes

Page 11: MO230 Chapter 002

11Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Clinical Data Recovery room notes Consultations Laboratory test results Radiology test results Miscellaneous ancillary reports Discharge summary

Page 12: MO230 Chapter 002

12Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Clinical Data Requirements for data mandated by:

• Joint Commission• Medical Staff Bylaws• Federal Government Guides• UHDDS Discharge Data Set

DOB NPI

Page 13: MO230 Chapter 002

13Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Emergency Record Mini medical record

• Chief complaint• Other medical services during visit• Working diagnosis• Discharge or transfer disposition

Page 14: MO230 Chapter 002

14Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Admission History and Physical (H&P) Chief complaint History of present illness Past medical history Family medical history Social history Review of systems Physical exam Impressions and plans

Page 15: MO230 Chapter 002

15Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Physician Orders Attending physician Consultants Written or verbal

Page 16: MO230 Chapter 002

16Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Progress notes: Usually in SOAP format Subjective: Chief complaint Objective: History, physical exam, and diagnostic

tests Assessment: Conclusion of subjective and

objective Plan: Steps to solve the patient’s problem

Page 17: MO230 Chapter 002

17Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Nursing notes Integrated or separate Include:

• Admission note• Graphic charts• Medications/treatments• TPR sheets

Page 18: MO230 Chapter 002

18Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Anesthesia forms Pre-anesthesia Post-anesthesia Anesthetic agent used Amount Administration Duration Blood loss Fluids

Page 19: MO230 Chapter 002

19Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Operative Report Pre-op diagnosis Post-op diagnosis Dates Surgeons Findings Procedures performed Condition of patient at completion of procedure Dictated or written within 24 hours

Page 20: MO230 Chapter 002

20Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Consultations Requested by attending physician May be used to assess surgical risk

• Surgical clearance Within progress note or separate form

Page 21: MO230 Chapter 002

21Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Laboratory, radiology, and pathology reports Electronic or paper CBC UA Metabolic levels

Page 22: MO230 Chapter 002

22Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Sections of the Health Record

Discharge summary History of present illness Past medical history Findings Lab data Other treatments or procedures performed Final diagnosis Discharge information

Page 23: MO230 Chapter 002

23Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Lesson 2.2: Reporting Diagnoses and Procedures

Define “principal diagnosis.” Define “principal procedure.” Identify reasons for assigning codes for other

diagnoses. List the basic guidelines for reporting

diagnoses and procedures. Identify which types of documentation are

acceptable to use when assigning codes. Explain the query process.

Page 24: MO230 Chapter 002

24Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

UHDDS Reporting Standards for Diagnosis and Procedures

Information extraction Principal diagnosis

• Other, secondary diagnoses Principal procedure

Page 25: MO230 Chapter 002

25Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

UHDDS Reporting Standards for Diagnosis and Procedures

Principal diagnosis The condition established after study to be chiefly

responsible for occasioning the admission of the patient to the hospital for care

Key to appropriate MS-DRG reimbursement

Page 26: MO230 Chapter 002

26Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Principal procedure The procedure that is performed for definitive

treatment rather than for diagnostic or exploratory purposes, or a procedure that is necessary to take care of a complication

If two procedures meet the definition of principal, then the one most closely related to the principal diagnosis is designated as the principal procedure

UHDDS Reporting Standards for Diagnosis and Procedures

Page 27: MO230 Chapter 002

27Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Other diagnoses Conditions that coexist at the time of admission Conditions that develop after admission Conditions that affect the treatment Conditions that affect the length of stay

UHDDS Reporting Standards for Diagnosis and Procedures

Page 28: MO230 Chapter 002

28Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Other reportable diagnoses are defined as additional conditions that affect patient care because they require: Clinical evaluation

• Testing • Consultations• Observation of status

UHDDS Reporting Standards for Diagnosis and Procedures

Page 29: MO230 Chapter 002

29Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Other reportable diagnoses are defined as additional conditions that affect patient care because they require: Therapeutic treatment

• Medications• Therapies• Surgery

UHDDS Reporting Standards for Diagnosis and Procedures

Page 30: MO230 Chapter 002

30Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Other reportable diagnoses are defined as additional conditions that affect patient care because they require: Diagnostic procedures

• To determine underlying causes

UHDDS Reporting Standards for Diagnosis and Procedures

Page 31: MO230 Chapter 002

31Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Other reportable diagnoses are defined as additional conditions that affect patient care because they require: Extended length of hospital stay

• Conditions that require: Investigation Monitoring Watchful waiting

UHDDS Reporting Standards for Diagnosis and Procedures

Page 32: MO230 Chapter 002

32Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Other reportable diagnoses are defined as additional conditions that affect patient care because they require either: Increased nursing care and/or other monitoring

• May not need physician treatment• Conditions may need monitoring

UHDDS Reporting Standards for Diagnosis and Procedures

Page 33: MO230 Chapter 002

33Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Guidelines for reporting additional diagnoses for inpatient, short-term, acute care hospital records Previous conditions

• Sometimes part of discharge summary or H&P• May not be applicable to current stay• May be coded by hospital policy• V codes may be appropriate

UHDDS Reporting Standards for Diagnosis and Procedures

Page 34: MO230 Chapter 002

34Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Guidelines for reporting additional diagnoses for inpatient, short-term, acute care hospital records Reporting of coexisting chronic conditions

• Conditions being evaluated or monitored

UHDDS Reporting Standards for Diagnosis and Procedures

Page 35: MO230 Chapter 002

35Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Guidelines for reporting additional diagnoses for inpatient, short-term, acute care hospital records Integral vs. nonintegral conditions

• Conditions that are integral to the disease process are not assigned codes

• Is the condition a sign or symptom? Do not code

• Not associated with a disease process? DO CODE

UHDDS Reporting Standards for Diagnosis and Procedures

Page 36: MO230 Chapter 002

36Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Guidelines for reporting additional diagnoses for inpatient, short-term, acute care hospital records Abnormal findings

• Do not code unless clinically significant• Look for normal range indications• Look for further testing• In doubt? Query the physician

UHDDS Reporting Standards for Diagnosis and Procedures

Page 37: MO230 Chapter 002

37Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Key elements: Chief complaint Admission diagnosis Use physician documentation Qualified physicians

• Attending• Consulting• Interns• Residents

Page 38: MO230 Chapter 002

38Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Types of physicians Surgeons Anesthesiologists Oncologists Internists Hospitalists Intensivists Family practitioners Interventionalists

Page 39: MO230 Chapter 002

39Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Radiology or pathology reports What to code

• Confirmed conditions from attending What not to code

• Conditions not referenced

Page 40: MO230 Chapter 002

40Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

The use of queries in the coding process The goal of queries

• Improve physician documentation• Improve coding professionals’ understanding of the

clinical situation• Not solely to improve the reimbursement• Ensure data integrity

Page 41: MO230 Chapter 002

41Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

When to Query Documentation describes or is associated with

clinical indicators without a definitive relationship to an underlying diagnosis.

Documentation includes clinical indicators, diagnostic evaluation, and or/treatment not related to a specific condition or procedure.

Documentation provides a diagnosis without underlying clinical validation.

Documentation is unclear for present on admission

Page 42: MO230 Chapter 002

42Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

How to Query Verbal or written Always document the query No leading queries Do not use the word “possible”

Page 43: MO230 Chapter 002

43Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Query Format Open-ended Multiple choice

• Can provide a new diagnosis as an option Yes/No

• Determine present on admission (POA)• Further specify a diagnosis that is already documented• Establish a cause/effect relationship between

documented conditions• Resolve conflicting documentation from multiple

providers

Page 44: MO230 Chapter 002

44Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Query Retention Policy Each facility should have a retention policy Practitioner response should be:

• Kept in the health record as an addendum• Written in a timely manner• Current date and time• Reason for additional documentation

Page 45: MO230 Chapter 002

45Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Leading Query Not supported by clinical indicators found in the

record or directs provider to document a particular diagnosis or procedure

Query should only present clinical facts and allow provider to make a clinical determination

Page 46: MO230 Chapter 002

46Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Who to query Query the provider who supplied the

documentation in question• Consultant• Anesthesiologist• Surgeon• Attending physician

Page 47: MO230 Chapter 002

47Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Elements of a query form Date of query Patient name Medical record number Account number Admission date/date of service Question needing clarification with clinical indicators Identification of coder Contact information of the coder Area for provider response Place for provider signature and date of response Instruction, correction, or addendum

Page 48: MO230 Chapter 002

48Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

Coding from Documentation Found in the Health Record

Ways to transmit queries to provider Fax Electronic via secure email or IT messaging Queries become part of the official health record Do not use sticky notes, scratch paper, or

anything that can be removed or discarded

Page 49: MO230 Chapter 002

49Copyright © 2014, 2013, 2012 by Saunders, an imprint of Elsevier Inc. All rights reserved.

QUESTIONS