Materi 2013 Indonesian MAKE Study Award Sharing Session

8/10/2019 Materi 2013 Indonesian MAKE Study Award Sharing Session

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MATERI

2013 INDONESIAN MAKE STUDY AWARD

Rabu 24 Juli 2013


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Indonesian MAKE Findings


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SHARING SESSION PT TOYOTA ASTRA MOTOR

Samuel Manasseh, Director


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Framework

On Knowledge Management

01.Concept

02.Team

03.System

WinningCompany


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A. Company Value & Culture

1. Winning Concept

B. Vision, Mission & Strategy Deployment

Effective leadership and customer in mind

Company vision clearly deployed up to operational & tacticalimplementation

All members commit for contributing optimally to the companyvision.


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2. Winning Team

A. Human Resources Management System

B. Company People Development

C. Supply Chain People Knowledge

Development (TAM - Main Dealer - Dealer)

Company

Winning TeamOn Knowledge Management

A

B

C


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2. Winning TeamC. Supply Chain People Development


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SuggestionSystem

Self Reliance(Jiritsuka)

Motivation OperationSystem

QCC

Cross Function Kaizen

FOUNDATION : Toyota Business Practice

System

tice

3. Winning SystemA. Kaizen Culture


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3. Winning System

To leverage and

encourage kaizen

practices in supply

chain by developing

kaizen expert andkaizen guidance

KAIZEN EXPERT &GUIDANCE

DEVELOPMENT

Regular assessment

based on KPI

Standardization to

ensure kaizen activity

consistentlyimplemented

KAIZEN PROCESSCERTIFICATION

Best practice kaizen

sharing andcompetition as way to

leverage the level up

and acceleratekaizenprocess in supply

chain

NATIONAL KAIZENMARATHON


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3. Winning System

Knowledge Sharing Scope

INTERNAL

EXTERNAL(Stake Holder)

Employee

Union

Shareholders

Customers

Government

Journalist

Supply chain

Tools/ Methodology

Ohbeya room, intranet, magazine, 5 minutestalk, morning assembly, email, progress review

Bipartite forum

AGMOS, annual working plan,

quarterly review, forum, portal, magazine

Magazine, guidance book, website, etc.

Website, social media, customer focus,community gathering, etc.

Training, sharing session, etc.

Workshop, benchmarking, test drive, etc.

Society TTEP, Bengkel Binaan, body maker development,Alumni Back to Campus, Eco Youth, etc.

Knowledge Sharing Media


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Our DeliveryProvide The Best Total Ownership Experience to Customer

5 Targeted Process with customers in Mind

Direct Survey

Direct Phone

In-Depth

Interview (IDI)

Focus Group

Discussion(FGD)

Tools:


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Company Performance


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KM TRENDS LEARNING

Satyo Fatwan, Managing Partner Dunamis


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the chair of the Society of Organisational Learning(SoL),


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PC menjanjikan produktivitasindividu

Saat ini, partisipasi sangat menentukaproduktivitas Individu


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1stGen:

Document-based KM2ndGen:

People-based KM3rd Gen:

System-based KM


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Managing Knowledge in 3rd Gen:


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Managing Knowledge in 3 Gen:System-based KM


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Terima Kasih

Materi 2013 Indonesian MAKE Study Award Sharing Session

Documents

Transcript of Materi 2013 Indonesian MAKE Study Award Sharing Session