MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance...

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MARC Solid Waste Management District

Transcript of MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance...

Page 1: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

MARC Solid Waste Management District

Page 2: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

MARC Solid Waste Management District

Page 3: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

What do we do?

Grants

HHW program

Technical assistance

Regional strategic planning

Outreach

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Our Goal

To divert waste from area landfills.

Page 5: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Recycle More: your time has come!

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Why?

= 7 lbs. of waste per day!

(over 1 ton per year)

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Background

And the research says…

Edi Fortini

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People are confused

Meme Generator

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Misperceptions are rampant

Getty Images

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Benefits don’t

the alternative.

Salon

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Consumers are stuck in their ways

Noveloot

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Quality of services

Lyndon Borrow

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Residents want to recycle more

Pinterest

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Recycle More: Purpose

To encourage people in the Kansas City metro area to

recycle more, whether they’re currently newbies, pros

or somewhere in between.

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Recycle More: Target Audience

Urban and suburban households

Young adults & growing families (ages 25-45)

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Recycle More: Objectives

Educate

Increase awareness

Change behaviors

Correct misperceptions

Make RecycleSpot.org the go-to spot

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Recycle More: The Plan

3-pronged approach:

Media:

Owned

Paid

Earned

Social

Recycle More At Work

Community Outreach

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Owned: RecycleSpot.org

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Paid: Billboards

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Paid: Billboards

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Paid: Billboards

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Paid: Billboards

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Paid: Billboards

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Paid: Billboards

Page 26: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Paid: Billboards

Page 27: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Paid: Billboards

Page 28: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Paid: Billboards

Page 29: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Paid: Billboards

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Paid: Transit Ads

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Paid: Digital Ads

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Digital Ads

Three styles

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Paid: Digital Ads & Pre-Roll Video

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Paid: Radio (Pandora)

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Earned: Television

The hosts of Kansas City Live went up against a fifth grader to find out what is recyclable at a Super Bowl party. KSHB 41.

Testing the host’s skills on what

can and cannot be recycled! Fox4

Morning Show.

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Earned: Television

41 Action News story on e-waste recycling

Social media response

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Earned: Newspaper

Direct mention

for district.

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Earned: Bloggers & HOAs

“Mom Bloggers” HOA Newsletters

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Social: Twitter & Facebook

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Social: Twitter & Facebook

Page 41: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Social: Twitter & Facebook

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Social: Blog

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Recycle More At Work

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Community Outreach: Events

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Community Outreach: Presentations

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Measurables

Social media key performance indicators:

Volume – reach and frequency: followers, fans, trend topics, etc.

Engagement – reposts, sentiment, comments

Conversion – click-throughs, leads generated, new members, etc.

Earned media key performance indicators:

Reach – total number of target audience members reached

Content – quality of content and messages communicated

Impact – media outlet and overall impact

Paid media key performance indicators:

Impressions – number of impressions based on reach and frequency

Traffic – amount of traffic and engagement with website

Action – amount of action taken by target audience

Page 47: MARC Solid Waste Management District · 2020-01-23 · Measurables Social media key performance indicators: Volume – reach and frequency: followers, fans, trend topics, etc. Engagement

Questions?

Matt Riggs

[email protected]

(816) 701-8313