Description Expected Result

1 Customer Driven – Building Water Change Request R11.1 Verify if the left navigational menu contains three tabs on homepage It displays three tabs BREQ 1.011.2 Verify if the Create Work Item tab contains 10 different customer driven actions It displays ten actions BREQ 1.02

1.3 The page appearsBREQ 1.03

1.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Date and Time is in correct format BREQ 1.041.5 Verify if Exit, and Save and Create buttons are visible and enabled The two buttons are visible and enabled BREQ 1.05

1.6BREQ 1.06

1.7 Ensure that the * marked fields are populated before save and exit All the * marked field are populated BREQ 1.071.8 Verify User Interfaces are enabled and empty by default1.9 Verify system informations

2 Customer Driven – Compensation Request R22.1 Verify if the left navigational menu contains three tabs once application starts It displays three tabs BREQ 2.012.2 Verify if the Create Work Item tab contains 10 different customer driven actions It displays ten actions BREQ 2.02

2.3 The page appearsBREQ 2.03

2.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Date and Time is in correct format BREQ 2.042.5 verify save and create 2.6 verify exit2.7 Verify if Exit, and Save and Create buttons are visible and enabled The two buttons are visible and enabled BREQ 2.05

2.8

BREQ 2.06

2.9 Ensure that the * marked fields are populated before save and exit All the * marked field are populated BREQ 2.073 Customer Driven – Payment Enquiry R3

3.1 Verify if the left navigational menu contains three tabs once application starts It displays three tabs BREQ 3.01

Scenario ID

Sub-Scenari

o ID

Business Requirement

ID

Verify if the details entering page appears on clicking the Building Water Change Request action under Create Work Item tab

Verify that the Customer Type, Property Value, and Telephone Number drop down list works properly

The Customer Type, Property Value, and Telephone Number drop down list is working properly

Verify if the details entering page appears on clicking the Compensation Request action under Create Work Item tab

Verify that the Customer Type, Property Value, Telephone Number and Compensation type lists work properly The Customer Type, Property Value, Telephone

Number and Compensation Type drop down list is working properly

3.2 Verify if the Create Work Item tab contains 10 different customer driven actions It displays ten actions BREQ 3.02

3.3 The page appears BREQ 3.03

3.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Date and Time is in correct format BREQ 3.04

3.5 Verify if Exit, and Save and Create buttons are visible and enabled The two buttons are visible and enabled BREQ 3.05

3.6 Ensure that the button at the Date Payment Made displays the calendar The Calender is displayed BREQ 3.06

3.7

BREQ 3.07

3.8 Ensure that the * marked fields are populated before save and exit All the * marked field are populated BREQ 3.08

4 Customer Driven – Property management Query R4

4.1 Verify 3 Tabs. BREQ 4.01

4.2 Verify The Create Work Item tab contains the different customer driven actions BREQ 4.02

4.3 The design page appears BREQ 4.03

4.4 Both button working properly BREQ 4.04

4.5 Verify date and time format Date and time is in militery format BREQ 4.05

4.6 Ensure that the button at the Date Payment Made displays the calendar The Calender is displayed BREQ 4.06

4.7 Verify 3 drop down list All drop down list should be visible BREQ 4.07

4.8 Ensure that the all * fields are populated before save All the * mark field are populated BREQ 4.08

5 Customer Driven – SIC Code Amendment R5

5.1 Verify 3 Tabs. BREQ 5.01

5.2 Verify The Create Work Item tab contains the different customer driven actions BREQ 5.02

5.3 The design page appears BREQ 5.03

5.4 Verify save and create and Exit Button Both button working properly BREQ 5.04

5.5 Verify date and time format Date and time is in militery format BREQ 5.05

5.6 Verify 3 drop down list All drop down list should be visible BREQ 5.06

5.7 Ensure that the all * fields are populated before save All the * mark field are populated BREQ 5.07

Verify if the details entering page appears on clicking the Payment Enquiry action under Create Work Item tab

Verify that the Customer Type, Property Value, Telephone Number, Payment Method and Where Payment Made lists work properly The Customer Type, Property Value, Telephone

Number and Payment Method and Where Payment Made drop down list is working properly

It displays three tabs in the left navigation menu

Create work item tab contains the different customer driven actions

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab Verify "save and create" and Exit Button

It displays three tabs in the left navigation menu

Create work item tab contains the different customer driven actions

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

6 Customer Driven – Telephone Complaint R6

6.1 Verify 3 Tabs. BREQ 6.01

6.2 Verify The Create Work Item tab contains the different customer driven actions BREQ 6.02

6.3 The design page appears BREQ 6.03

6.4 Verify save and create and Exit Button Both button working properly BREQ 6.04

6.5 Verify date and time format Date and time is in militery format BREQ 6.05

6.6 Verify 3 drop down list All drop down list should be visible BREQ 6.06

6.7 Ensure that the all * fields are populated before save All the * mark field are populated BREQ 6.07

7 Non-DG – Compensation Request Webform R7

7.1 tab verification on left navigation The tabs are displayed. BREQ 7.01

7.2verify 6 customer driven actions and 3 non DG in create work item BREQ 7.02

7.3verify Non DG- Compensation Rquest Webform BREQ 7.03

7.4verify Date & time according to given format Date & time displayed according to the format BREQ 7.04

7.5 verify the visibility of save exit and create buttons Buttons visible clearly BREQ 7.057.6 verify customer type drop down box Drop down list is being displayed correctly BREQ 7.06

7.7verify property type drop down box Drop down list is being displayed correctly BREQ 7.06

7.8verify title drop down box Drop down list is being displayed correctly BREQ 7.06

7.9verify telephone number drop down box Drop down list is being displayed correctly BREQ 7.06

7.10verify compensation type Drop down list is being displayed correctly BREQ 7.06

7.11Verification of mandatory fields marked with * BREQ 7.07

8 Non-DG – Property Management Webform R88.1 tab verification on left navigation The tabs are displayed. BREQ 8.01

It displays three tabs in the left navigation menu

Create work item tab contains the different customer driven actions

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

Different customer driven and non DG are displayed

Work item for Compensation Rquest Webform displayed

Displays a message asking to fill the fields marked with *

8.2verify 6 customer driven actions and 3 non DG in create work item BREQ 8.02

8.3verify Non DG- Property Management Webform BREQ 8.03

8.4 verify the visibility of save exit and create buttons Buttons visible clearly BREQ 8.048.5 verify the date from calender date defined from calender BREQ 8.058.6 verify customer type drop down box Drop down list is being displayed correctly BREQ 8.06

8.7verify property type drop down box Drop down list is being displayed correctly BREQ 8.06

8.8 verify title drop down box Drop down list is being displayed correctly BREQ 8.06

8.9verify telephone number drop down box Drop down list is being displayed correctly BREQ 8.06

8.10verify compensation type Drop down list is being displayed correctly BREQ 8.06

8.11Verification of mandatory fields marked with * BREQ 8.07

9 Non DG- SIC Code Amendment Webform R99.1 tab verification on left navigation The tabs are displayed. BREQ 9.01

9.2verify 6 customer driven actions and 3 non DG in create work item BREQ 9.02

9.3verify Non DG- SIC Code Amendment Webform BREQ 9.03

9.4verify Date & time according to given format Date & time displayed according to the format BREQ 9.04

9.5 verify the visibility of save exit and create buttons Buttons visible clearly BREQ 9.05

9.6verify customer type drop down box Drop down list is being displayed correctly BREQ 9.06

9.7verify property type drop down box Drop down list is being displayed correctly BREQ 9.06

9.8verify title drop down box Drop down list is being displayed correctly BREQ 9.06

Different customer driven and non DG are displayed

Work item for Property Management Webform displayed

Displays a message asking to fill the fields marked with *

Different customer driven and non DG are displayed

Work item for SIC Code Amendment Webform displayed

9.9verify telephone number drop down box Drop down list is being displayed correctly BREQ 9.06

9.10verify compensation type Drop down list is being displayed correctly BREQ 9.06

9.11Verification of mandatory fields marked with * BREQ 9.07

10 Team Manager Login/Welcome Page R1010.1 Verify the page is being displayed in four parts The page is displaying in four parts BREQ 10.0110.2 Verify the Left Navigation Pane consists of seven menus Left navigation contains seven menus BREQ 10.0210.3 Verify that on expanding Reports menu located at the left navigation sub menus are displayed Sub menus of Reports is displaying BREQ 10.03

10.4 Verify that all menus have correct sub menus each menu is containing correct sub menus BREQ 10.04

11 Report Screen R1111.1 Verify the page is being displayed in four parts The page is displaying in four parts BREQ 11.0111.2 verify expantion of "Cycle time" menu in the left navigation pane Cycle time sub-menu displaying BREQ 11.0211.3 Verify design of screen Design of screen is correct BREQ 11.0311.4 Verify for Calendar Drop Down control Drop down control of Calender is displaying BREQ 11.03

11.5 Verify for items in dropdown list Item drop down is working BREQ 11.0312 Daily Outstanding & Backlog Report by All Teams R12

12.1 Verify the page should be divided into parts. The page is divided into parts. BREQ 12.0112.2 Verify the left navigational menu consists of sub-menus. BREQ 12.02

12.3 Verify design of screen Design of screen is correct BREQ 12.0312.4 Verify the Team drop down list in the present screen. BREQ 12.04

12.5 BREQ 12.05

13 Maintain User (Update User) R13

Displays a message asking to fill the fields marked with *

The left navigational menu consists of sub-menus.

The Team drop down list in the present screen is present.

Verify the Generate Online Report and Generate Printable Report buttons should be visible and enabled in the present screen.

The Generate Online Report and GeneratePrintable Report buttons are visible and enabled in the present screen.

13.01 Verify the page should be divided into parts. The page is divided into parts. BREQ 13.01

13.02Verify the left navigational menu consists of sub-menus. . BREQ 13.02

13.03 Verify design of screen Design of screen is correct BREQ 13.03

13.04

BREQ 13.04

13.05

BREQ 13.05

The left navigational menu consists of sub-menus.

Verify the following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out.2. Primary Role Type and Status radio buttons are disabled3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.5. User Audit Trail table

The following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out.2. Primary Role Type and Status radio buttons are disabled3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.5. User Audit Trail table is displayed

Verify the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

The following should be in the present screen for the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

Description Test Condition Expected Result

1 Customer Driven – Building Water Change Request R1

1.1 TC_R1_01

BREQ 1.01

1.2 TC_R1_02

BREQ 1.02

1.3 TC_R1_03 The page appears with all fieldsBREQ 1.03

Scenario ID

Sub-Scenario ID

Test Condition

ID

Business Requireme

nt ID

Verify if the left navigational menu contains three tabs on homepage

check left navigation menu

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

Verify if the Create Work Item tab contains 10 different customer driven actions

check sub tabs of create work item

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

Verify if the details entering page appears on clicking the Building Water Change Request action under Create Work Item tab

check if the page appears with all fields

1.4 TC_R1_04BREQ 1.04

TC_R1_05

1.5 TC_R1_06 Both buttons are visible BREQ 1.05

TC_R1_07 Both buttons are enable

TC_R1_08 Save and Create button working properly

TC_R1_09 Save and Create button working properly

TC_R1_10 Save and Create button generates error

TC_R1_11 Save and Create button generates error

TC_R1_12 Save and Create button generates error

1.6 TC_R1_13

BREQ 1.06

Verify Date format (dd-mm-yyyy) and Time format (hh:mm)

check date and time format

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

check date and time format with wrong input Date and Time is not in correct format as

»Date format (dd-mm-yyyy)»Time format (hh:mm)

Verify if Exit, and Save and Create buttons are visible and enabled

check Exit and save Button are visible

check Exit and save Button are enable

verify save and create with valid data

verify save and create with valid mandatory data

verify save and create with invalid data

verify save and create with invalid mandatory data

verify save and create with empty mandatory data

Verify that the Customer Type, Property Value, and Telephone Number drop down list works properly

check Customer type drop down list

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

TC_R1_14

BREQ 1.06

TC_R1_15

1.7 TC_R1_16 All the * marked field are populatedBREQ 1.07

TC_R1_17 All the *marked field are not populated

2 Customer Driven – Compensation Request R2

2.1 TC_R2_01

BREQ 2.01

check Property type drop down list

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

check Telephone number drop down list The Telephone number drop down list

contains all required item as - »Home»Mobile »Work

Ensure that the * marked fields are populated before save and exit

check after filling all *marked field

check after not filling all *marked field

Verify if the left navigational menu contains three tabs once application starts

check left navigation menu

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

2.2 TC_R2_02

BREQ 2.02

2.3 TC_R2_03 The page appears with all fieldsBREQ 2.03

2.4 TC_R2_04BREQ 2.04

TC_R2_05

2.5 TC_R2_06 Both buttons are visible BREQ 2.05

Verify if the Create Work Item tab contains 10 different customer driven actions

check sub tabs of create work item

It displays all sub tabs in appropriate order as - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

Verify if the details entering page appears on clicking the Compensation Request action under Create Work Item tab

check if the page appears with all fields

Verify Date format (dd-mm-yyyy) and Time format (hh:mm)

check date and time format

Date and Time is in correct format as - »Date format (dd-mm-yyyy)»Time format (hh:mm

check date and time format with wrong input

Date and Time is not in correct format as - »Date format (dd-mm-yyyy)»Time format (hh:mm

Verify if Exit, and Save and Create buttons are visible and enabled

check Exit and save Button are visible

TC_R2_07 Both buttons are enable

BREQ 2.05

TC_R2_08 Save and Create button working properly

TC_R2_09 Save and Create button working properly

TC_R2_10 Save and Create button generates error

TC_R2_11 Save and Create button generates error

TC_R2_12 Save and Create button generates error

2.6 TC_R2_13

BREQ 2.06

TC_R2_14

check Exit and save Button are enable

verify save and create with valid data

verify save and create with valid mandatory data

verify save and create with invalid data

verify save and create with invalid mandatory data

verify save and create with empty mandatory data

Verify that the Customer Type, Property Value, Telephone Number and Compensation type lists work properly

check Customer type drop down list

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

check Property type drop down list

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

TC_R2_15

BREQ 2.06

TC_R2_16

2.7 TC_R2_17 All the * marked field are populatedBREQ 2.07

TC_R2_18 All the *marked field are not populated

3 Customer Driven – Payment Enquiry R3

3.1 TC_R3_01

check Telephone number drop down list

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

check Compensation type drop down list

The Compensation Type drop down list contains all required item as - »Cheque»Credit Account»Flowers

Ensure that the * marked fields are populated before save and exit

check after filling all *marked field

check after not filling all *marked field

Verify if the left navigational menu contains three tabs once application starts

check left navigation menu

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

BREQ 3.01

3.2 TC_R3_02

3.3 TC_R3_03 The page appears with all fields

3.4 TC_R3_04

TC_R3_05

3.5 TC_R3_06 Both buttons are visible

Verify if the Create Work Item tab contains 10 different customer driven actions

check sub tabs of create work item

It displays all sub tabs in appropriate order as - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

BREQ 3.02

Verify if the details entering page appears on clicking the Payment Enquiry action under Create Work Item tab

check if the page appears with all fields

BREQ 3.03

Verify Date format (dd-mm-yyyy) and Time format (hh:mm)

check date and time format

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

BREQ 3.04

check date and time format with wrong input Date and Time is not in correct format as

»Date format (dd-mm-yyyy)»Time format (hh:mm)

Verify if Exit, and Save and Create buttons are visible and enabled

check Exit and save Button are visible

BREQ 3.05

TC_R3_07 Both buttons are enable

TC_R3_08 Save and Create button working properly

TC_R3_09 Save and Create button working properly

TC_R3_10 Save and Create button generates error

TC_R3_11 Save and Create button generates error

TC_R3_12 Save and Create button generates error

3.6 TC_R3_13 The Calender is displayed

TC_R3_14 field is taking date as input by calendar

3.7 TC_R3_15

BREQ 3.05

check Exit and save Button are enable

verify save and create with valid data

verify save and create with valid mandatory data

verify save and create with invalid data

verify save and create with invalid mandatory data

verify save and create with empty mandatory data

Ensure that the button at the Date Payment Made displays the calendar

check if the button at the Date Payment Made field displays the calendar

BREQ 3.06

check if field take date input by calendar

Verify that the Customer Type, Property Value, Telephone Number, Payment Method and Where Payment Made lists work properly

check Customer type drop down list

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

BREQ 3.07

TC_R3_16

TC_R3_17

TC_R3_18

BREQ 3.07

check Property type drop down list

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

check Telephone number drop down list

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

check Payment Method drop down list

The payment Method drop down list contains all required item as - »BACS»Cash»Cheque»Credit or Debit Card»Direct Debit»Standing Order»Telebank»Payment Card»Internet»Over the Counter (OTC) at bank»Postal Order»Paypoint / Payzone»Standing Order and Chaps

TC_R3_19

3.8 TC_R3_20 All the * marked field are populated

TC_R3_21 All the *marked field are not populated

4 Customer Driven – Property management Query R4

4.1

Verify 3 Tabs.

TC_R4_01

BREQ 3.07

check where payment made drop down list

The where payment made drop down list contains all required item as -»BACS»BANK»Cardlink»Internet»IVR»Office»Post Office and Postal Payment

Ensure that the * marked fields are populated before save and exit

check after filling all *marked field

BREQ 3.08

check after not filling all *marked field

check left navigation menu

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

BREQ 4.01

4.2 TC_R4_02

4.3 TC_R4_03 The page appears with all fields

4.4 Verify date and time format TC_R4_04

TC_R4_05

4.5 TC_R4_06 Both buttons are visible

TC_R4_07 Both buttons are enable

TC_R4_08 Save and Create button working properly

Verify The Create Work Item tab contains the different customer driven actions

check sub tabs of create work item

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

BREQ 4.02

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

check if the page appears with all fields

BREQ 4.03

check date and time format

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

BREQ 4.04

check date and time format with wrong input Date and Time is not in correct format as

»Date format (dd-mm-yyyy)»Time format (hh:mm)

Verify "save and create" and Exit Button check Exit and save Button are visible

BREQ 4.05check Exit and save

Button are enableverify save and create with valid data

TC_R4_09 Save and Create button working properly

TC_R4_10 Save and Create button generates error

TC_R4_11 Save and Create button generates error

TC_R4_12 Save and Create button generates error

4.6 TC_R4_13 The Calender is displayed

TC_R4_14 field is taking date as input by calendar

4.7 Verify 3 drop down list TC_R4_15

TC_R4_16

TC_R4_17

BREQ 4.05

verify save and create with valid mandatory dataverify save and create with invalid dataverify save and create with invalid mandatory dataverify save and create with empty mandatory dataEnsure that the button at the Demolished Date and

Empty From Date displays the calendarcheck if the button at the Demolished Date and Empty From Date field displays the calendar

BREQ 4.06

check if field take date input by calendar

check Customer type drop down list

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

BREQ 4.07

check Property type drop down list

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

check Telephone number drop down list

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

TC_R4_18

4.8 Ensure that the all * fields are populated before save TC_R4_19 All the * marked field are populated

TC_R4_20 All the *marked field are not populated

5 Customer Driven – SIC Code Amendment R5

5.1

Verify 3 Tabs.

TC_R5_01

BREQ 4.07

Check Demolished Source drop down lis

The Demolished Source contains all required item as - - Customer- Council- Builder/Developer- Other

check after filling all *marked field

BREQ 4.08

check after not filling all *marked field

check left navigation menu

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

BREQ 5.01

5.2 TC_R5_02

5.3 TC_R5_03 The page appears with all fields

5.4 Verify date and time format TC_R5_04

TC_R5_05

5.5 Verify save and create and Exit Button TC_R5_06 Both buttons are visible

TC_R5_07 Both buttons are enable

Verify The Create Work Item tab contains the different customer driven actions

check sub tabs of create work item

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

BREQ 5.02

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

check if the page appears with all fields

BREQ 5.03

check date and time format

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

BREQ 5.04

check date and time format with wrong input Date and Time is not in correct format as

»Date format (dd-mm-yyyy)»Time format (hh:mm)

check Exit and save Button are visible

BREQ 5.05

check Exit and save Button are enable

TC_R5_08 Save and Create button working properly

TC_R5_09 Save and Create button working properly

TC_R5_10 Save and Create button generates error

TC_R5_11 Save and Create button generates error

TC_R5_12 Save and Create button generates error

5.6 Verify 3 drop down list TC_R5_13

TC_R5_14

BREQ 5.05

verify save and create with valid data

verify save and create with valid mandatory data

verify save and create with invalid data

verify save and create with invalid mandatory data

verify save and create with empty mandatory data

check Customer type drop down list

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

BREQ 5.06

check Property type drop down list

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

TC_R5_15

TC_R5_16

5.7 Ensure that the all * fields are populated before save TC_R5_17 Both buttons are visible

TC_R5_18 Both buttons are enable

6 Customer Driven – Telephone Complaint R6

6.1

Verify 3 Tabs.

TC_R6_01

BREQ 5.06

check Telephone number drop down list

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

check Payment Method drop down list

The payment Method drop down list contains all required item as - »BACS»Cash»Cheque»Credit or Debit Card»Direct Debit»Standing Order»Telebank»Payment Card»Internet»Over the Counter (OTC) at bank»Postal Order»Paypoint / Payzone»Standing Order and Chaps

check Exit and save Button are visible

BREQ 5.07

check Exit and save Button are enable

check left navigation menu

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

BREQ 6.01

6.2 TC_R6_02

6.3 TC_R6_03 The page appears with all fields

6.4 Verify date and time format TC_R6_04

TC_R6_05

6.5 Verify save and create and Exit Button TC_R6_06 Both buttons are visible

TC_R6_07 Both buttons are enable

Verify The Create Work Item tab contains the different customer driven actions

check sub tabs of create work item

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

BREQ 6.02

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

check if the page appears with all fields

BREQ 6.03

check date and time format

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

BREQ 6.04

check date and time format with wrong input Date and Time is not in correct format as

»Date format (dd-mm-yyyy)»Time format (hh:mm)

check Exit and save Button are visible

BREQ 6.05

check Exit and save Button are enable

TC_R6_08 Save and Create button working properly

TC_R6_09 Save and Create button working properly

TC_R6_10 Save and Create button generates error

TC_R6_11 Save and Create button generates error

TC_R6_12 Save and Create button generates error

6.6 Verify 3 drop down list TC_R6_13

TC_R6_14

BREQ 6.05

verify save and create with valid data

verify save and create with valid mandatory data

verify save and create with invalid data

verify save and create with invalid mandatory data

verify save and create with empty mandatory data

check Customer type drop down list

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

BREQ 6.06

check Property type drop down list

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

TC_R6_15

6.7 Ensure that the all * fields are populated before save TC_R6_16 Both buttons are visible

TC_R6_17 Both buttons are enable

7 Non-DG – Compensation Request Webform R7

7.1

tab verification on left navigation

TC_R7_01

BREQ 7.01

BREQ 6.06

check Telephone number drop down list

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

check Exit and save Button are visible

BREQ 6.07

check Exit and save Button are enable

Three tabs as displayed Tab displays correctly on left navigation*Scheduled Work Queue*Unscheduled Work Queue*Create Work Item will be displayed

7.2 TC_R7_02

BREQ 7.02

7.3

verify Non DG- Compensation Rquest Webform

TC_R7_03

BREQ 7.03

TC_R7_04

7.4verify Date & time according to given format

TC_R7_05

Date format accepts BREQ 7.04

verify 6 customer driven actions and 3 non DG in create work item

Check menu items of create work Items are displayed.

customer driven & non DG displays correctly*Customer Driven – Building Water Charge Request*Customer Driven – Compensation Request*Customer Driven – Payment Enquiry*Customer Driven – Property Management Query*Customer Driven – SIC Code Amendment*Customer Driven – Telephone Complaint*Non-DG – Compensation Request Webform*Non-DG – Property Management Query*Non-DG – SIC Code Amendment Webform

Check for valid Non DG- Compensation Rquest Webform

Non DG- Compensation Rquest Webform accepts

Check for invalid Non DG- Compensation Rquest Webform

Non DG- Compensation Rquest Webform rejects

Check valid Date format as (dd-Mon-yyyy)

TC_R7_06Check invalid Date format Date format rejects

BREQ 7.04

TC_R7_07Time format accepts

TC_R7_08Time format rejects

7.5verify the visibility of save exit and create buttons

TC_R7_09Save and Create button displays correctly BREQ 7.05

TC_R7_10 Check Exit button Exit button displays correctly

7.6

verify customer type drop down box

TC_R7_11

BREQ 7.06

TC_R7_12

7.7

verify property type drop down box

TC_R7_13

Check valid Time format as (hh:mm)

Check invalid Time format

Check Save and Create button

Check valid options for cutomer type

Customer type list contains all required items*Commercial*Domestic*Not Relevant*Unknown

Check invalid options for cutomer type

Customer type list doesnot contains required items as*Commercial*Domestic*Not Relevant*Unknown

Check valid options for property type as:

Property type type list contains all required items as * Measured* Unmeasured* Consolidated* Trade Effluent*Not Relevant*Unknown

TC_R7_14

BREQ 7.06

7.8

verify title drop down box

TC_R7_15

TC_R7_16

7.9

verify telephone number drop down box

TC_R7_17

Check for invalid options for property type

Property type list doestnot contains required items as * Measured* Unmeasured* Consolidated* Trade Effluent*Not Relevant*Unknown

Check valid options for title as:

Title type list contains all required items as * Mr*Mrs*Ms* Dr*Prof

Check for invalid options for title

Title type list doesnot contains required items as* Mr*Mrs*Ms* Dr*Prof

Check for valid options for telephone number as:

Telephone number type list contains all required items as * Home* Mobile * Work

TC_R7_18

BREQ 7.06

7.10

verify compensation type

TC_R7_19

TC_R7_20

7.11Verification of mandatory fields marked with *

TC_R7_21Submission accepts BREQ 7.07

TC_R7_22Submission rejects

TC_R7_23Check fields left empty Submission rejects

8 Non-DG – Property Management Webform R8

8.1

tab verification on left navigation

TC_R8_01

BREQ 8.01

Check for invalid options for telephone number

Telephone number type list doesnot contains required items as* Home* Mobile * Work

Check for valid options for compensation type as:-

Compensation type list contains all required items as*Cheque* Credit Account*Flowers

Check for invalid options of compensation type

Compensation type list doesnot contains required items*Cheque* Credit Account*Flowers

Check fields Filled according to format

Check fields not filled according to format

Three tabs as displayed Tab displays correctly on left navigation*Scheduled Work Queue*Unscheduled Work Queue*Create Work Item will be displayed

8.2 TC_R8_02

BREQ 8.02

8.3

verify Non DG- Property Management Webform

TC_R8_03

BREQ 8.03

TC_R8_04

8.4verify the visibility of save exit and create buttons

TC_R8_05Save and Create button displays correctly BREQ 8.04

TC_R8_06 Check Exit button Exit button displays correctly

verify 6 customer driven actions and 3 non DG in create work item

Check menu items of create work Items are displayed.

customer driven & non DG displays correctly*Customer Driven – Building Water Charge Request*Customer Driven – Compensation Request*Customer Driven – Payment Enquiry*Customer Driven – Property Management Query*Customer Driven – SIC Code Amendment*Customer Driven – Telephone Complaint*Non-DG – Compensation Request Webform*Non-DG – Property Management Query*Non-DG – SIC Code Amendment Webform

Check for valid Non DG- Property Management Webform

Non DG- Property Management Webform accepts

Check for invalid Non DG-Property Management Webform

Non DG- Property Management Webform rejects

Check Save and Create button

8.5verify the date from calender

TC_R8_07Date format accepts BREQ 8.05

TC_R8_08

Date format rejects

8.6

verify customer type drop down box

TC_R8_09

BREQ 8.06

TC_R8_10

8.7

verify property type drop down box

TC_R8_11

Check the date input in Calender format

Check the date does not take input in calender format

Check valid options for cutomer type

Customer type list contains all required items*Commercial*Domestic*Not Relevant*Unknown

Check invalid options for cutomer type

Customer type list doesnot contains required items as*Commercial*Domestic*Not Relevant*Unknown

Check valid options for property type as:

Property type type list contains all required items as * Measured* Unmeasured* Consolidated* Trade Effluent*Not Relevant*Unknown

TC_R8_12

BREQ 8.06

8.9

verify telephone number drop down box

TC_R8_13

TC_R8_14

8.10

verify demolished source

TC_R8_15

TC_R8_16

8.11Verification of mandatory fields marked with *

TC_R8_17Submission accepts BREQ 8.07

Check for invalid options for property type

Property type list doestnot contains required items as * Measured* Unmeasured* Consolidated* Trade Effluent*Not Relevant*Unknown

Check for valid options for telephone number as:

Telephone number type list contains all required items as * Home* Mobile * Work

Check for invalid options for telephone number

Telephone number type list doesnot contains required items as* Home* Mobile * Work

Check for valid options for demolished source as:-

demolished source list contains all required items as* Customer* Council* Builder/Developer *Other

Check for invalid options for demolished source.

demolished source list doesnot contains all required items as* Customer* Council* Builder/Developer *Other

Check fields Filled according to format

TC_R8_18Submission rejects

BREQ 8.07

TC_R8_19Check fields left empty Submission rejects

9 Non DG- SIC Code Amendment Webform R9

9.1

tab verification on left navigation

TC_R9_01

BREQ 9.01

9.2 TC_R9_02

BREQ 9.02

Check fields not filled according to format

Three tabs as displayed Tab displays correctly on left navigation*Scheduled Work Queue*Unscheduled Work Queue*Create Work Item will be displayed

verify 6 customer driven actions and 3 non DG in create work item

Check menu items of create work Items are displayed.

customer driven & non DG displays correctly*Customer Driven – Building Water Charge Request*Customer Driven – Compensation Request*Customer Driven – Payment Enquiry*Customer Driven – Property Management Query*Customer Driven – SIC Code Amendment*Customer Driven – Telephone Complaint*Non-DG – Compensation Request Webform*Non-DG – Property Management Query*Non-DG – SIC Code Amendment Webform

9.3

verify Non DG- SIC Code Amendment Webform

TC_R9_03

BREQ 9.03

TC_R9_04

9.4verify Date & time according to given format

TC_R9_05

Date format accepts BREQ 9.04

TC_R9_06Check invalid Date format Date format rejects

TC_R9_07Time format accepts

TC_R9_08Time format rejects

9.5verify the visibility of save exit and create buttons

TC_R9_09Save and Create button displays correctly BREQ 9.05

TC_R9_10 Check Exit button Exit button displays correctly

9.6

verify customer type drop down box

TC_R9_11

BREQ 9.06

TC_R9_12

Check for valid Non DG- SIC Code Amendment Webform

Non DG- SIC Code Amendment Webform accepts

Check for invalid Non DG-SIC Code Amendment Webform

Non DG- SIC Code Amendment Webform rejects

Check valid Date format as (dd-Mon-yyyy)

Check valid Time format as (hh:mm)

Check invalid Time format

Check Save and Create button

Check valid options for cutomer type

Customer type list contains all required items*Commercial*Domestic*Not Relevant*Unknown

Check invalid options for cutomer type

Customer type list doesnot contains required items as*Commercial*Domestic*Not Relevant*Unknown

9.7

verify property type drop down box

TC_R9_13

BREQ 9.06

TC_R9_14

9.9

verify telephone number drop down box

TC_R9_15

TC_R9_16

Check valid options for property type as:

Property type type list contains all required items as * Measured* Unmeasured* Consolidated* Trade Effluent*Not Relevant*Unknown

Check for invalid options for property type

Property type list doestnot contains required items as * Measured* Unmeasured* Consolidated* Trade Effluent*Not Relevant*Unknown

Check for valid options for telephone number as:

Telephone number type list contains all required items as * Home* Mobile * Work

Check for invalid options for telephone number

Telephone number type list doesnot contains required items as* Home* Mobile * Work

9.10

verify payment method drop down box

TC_R10_17

TC_R10_18

9.11Verification of mandatory fields marked with *

TC_R9_19Submission accepts BREQ 9.07

TC_R9_20Submission rejects

TC_R9_21Check fields left empty Submission rejects

10 Team Manager Login/Welcome Page R1010.1 Verify the page is being displayed in four parts

TC_R10_01

Check for valid options for payment method

payment method list contains required items as* BACS* Cash* Cheque* Credit or Debit Card* Direct Debit*Standing Order

Check for invalid options for payment method

payment method list doesnot contains required items as* BACS* Cash* Cheque* Credit or Debit Card* Direct Debit*Standing Order

Check fields Filled according to format

Check fields not filled according to format

Check the page to be displayed into four parts.

The page is displaying in correct four parts ▪ Top Pane ▪ Left Navigation Menu ▪ The Main Body ▪ Bottom Pane

BREQ 10.01

10.2

TC_R10_02

10.3

TC_R10_03

Verify the Left Navigation Pane consists of seven menus

Check Left Navigation menu consists of menus

Left Navigation menu displays menus as: ▪ Reports ▪ Maintain Schedule ▪ Maintain User ▪ Scheduled Work Queue (#) ▪ Scheduled Work Queue – My Team (#) ▪ Unscheduled Work Queue – My Team(#) ▪ Create Work Item

BREQ 10.02

Verify that on expanding Reports menu located at the left navigation sub menus are displayed

Check Reports menu consists of sub-menus:

Sub menus of Reports is displaying as: ▪ Cycle Time ▪ DG6 Regulatory Report ▪ Daily Outstanding and Backlog Report ▪ Forecasting ▪ KOI Report ▪ On Target ▪ Productivity ▪ Utilisation ▪ Volumetric

BREQ 10.03

10.4 Verify that all menus have correct sub menus

TC_R10_04

11 Report Screen R11

Check format for other menus and their sub-menus

each menu is containing sub menus as:- Maintain Schedule - MMB - Utility- Maintain User - Update User- Scheduled Work Queue (#) - By Status - By Team- Scheduled Work Queue – My Team (#) - By Status - By Owner- Unscheduled Work Queue – My Team (#) - By Status - By Owner- Create Work Item - Customer Driven – Building Water Charge Request - Customer Driven – Compensation Request - Customer Driven – Payment Enquiry - Customer Driven – Property Management Query - Customer Driven – SIC Code Amendment - Customer Driven – Telephone Complaint - Non-DG – Compensation Request Webform - Non-DG – Property Management Query - Non-DG – SIC Code Amendment Webform - Generic Message

BREQ 10.04

11.1 Verify the page is being displayed in four parts

TC_R11_01

11.2

TC_R11_02

11.3 Verify design of screen

TC_R11_03

TC_R11_04

Check the page to be displayed in four parts.

The page is displaying into four parts as: ▪ Top Pane ▪ Left Navigation Menu ▪ The Main Body ▪ Bottom Pane

BREQ 11.01

verify expantion of "Cycle time" menu in the left navigation pane

Check that Cycle Time menu consists of sub-menus

Cycle time displays sub-menus as : - by Work Item by Week - by Work Item by Month

BREQ 11.02

Check the Screen shows design.

Design of screen is for: ▪ Cycle Time Report by Work Item by Week ▪ Cycle Time Report by Work Item by Month

BREQ 11.03

Check Cycle Time Report by Work Item by Weekconsists several items

▪ working inputbox for Start Week ▪ working inputbox for End Week ▪ Report For(provides option to choose between All Work Items and One Work Item and a working dropdown box for Work Item Name) ▪ two working command buttons(Generate Online Report and Generate Printable Report)

BREQ 11.03

TC_R11_05

11.4 Verify for Calendar Drop Down control

TC_R11_06

TC_R11_07

TC_R11_08

TC_R11_09

11.5 Verify for items in dropdown list TC_R11_10

12 Daily Outstanding & Backlog Report by All Teams R12

12.1

Verify the page should be divided into parts.

TC_R12_01

Check Cycle Time Report by Work Item by Monthconsists several items.

▪ working inputbox for Start Month ▪ working inputbox for End Month ▪ Report For(provides option to choose between All Work Items and One Work Item and a working dropdown box for Work Item Name) ▪ two working command buttons(Generate Online Report and Generate Printable Report)

BREQ 11.03

Check Canlendar Drop Down control is present and two buttons are available.

Drop down control of Calender is displaying and includes both buttons ▪ Generate Online Report ▪ Generate Printable Report

BREQ 11.04

Check for working Calendar Drop Down control

Calendar Drop Down control button is working correctly.

Check for working command button for Generate Online Report

Generate Online Report command button is working correctly.

Check for working command button for Generate Printable Report

Generate Printable Report command button is working correctly.

Check the dorpdown list includes 45 items:

Item drop down includes following 45 items. BREQ 11.05

Check the page is divided into Four parts.

The page is divided into Four parts.1.The top pane,2.Left navigational menu,3.The main body and4.The bottom pane.

BREQ 12.01

12.2

TC_R12_02

TC_R12_03

TC_R12_0412.3 Verify design of screen

TC_R12_05

TC_R12_06Field "Team" have a drop down box.

Verify the left navigational menu consists of sub-menus.

Check the left navigational menu consists of "+ Reports" tab.

The left navigational menu displayed Reportstab.

BREQ 12.02

Check the Reports consists of the sub-menu items:

The Report displayed sub-menu items. + Cycle Time + DG6 Regulatory Report +Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilization + Volumetric

Check the Daily Outstanding and Backlog Report consists of the three items:

The Daily Outstanding and Backlog Report displayed sub-menu items.Check by selecting "by all

Teams" ,a screen is displayed having heading "Daily Outstanding and Backlog Report by All Teams"

screen is displayed having heading "Daily Outstanding and Backlog Report by All Teams"

BREQ 12.03

Check in that screen a field "Team" have a drop down box.

TC_R12_07

TC_R12_08

TC_R12_09

TC_R12_10

12.4

TC_R12_11

Check in that screen below the sub-heading Date and time is displayed

Date and time is accepted in the format dd-mon-yyyy hh:mm respectively.

Check below date and time format two buttons are displyed as "Generate Online Report" and "Generate Printable Report"

Two buttons are displayed *Generate Online Report*Generate Printable Report

Check the "Generate Online Report" button in left side.

It generates the reports and the data is stored in the database.

Check the "Generate Printable Report" button in right side.

It generates the reports and the data is stored in the database.

Verify the Team drop down list in the present screen.

Check whether the Team drop down list in the present screen contains valid values.

The Team drop down list in the present screen contains the following valid values : a. All Teams b.Admin c.MMB d. Payment Processing

BREQ 12.04

TC_R12_12

12.5

TC_R12_13

TC_R12_14

13 Maintain User (Update User) R13

13.01

Verify the page should be divided into parts.

TC_R13_01

13.02 TC_R13_02

Check whether the Team drop down list in the present screen does not contains valid values.

The Team drop down list in the present screen does not contains the required values .

Verify the Generate Online Report and Generate Printable Report buttons should be visible and enabled in the present screen.

Check the Generate Online Report button is visible and enabled in the present screen.

The Generate Online Report button is visible and enabled in the present screen and generates the result

BREQ 12.05

Check the Generate Printable Report button is visible and enabled in the present screen.

The Generate Printable Report button is visible and enabled in the present screen and generates the results.

Check if the page is divided into four parts.

The page is divided into parts.1.The top pane, 2.left navigational menu, 3.the main body and4. the bottom pane.

BREQ 13.01

Verify the left navigational menu consists of sub-menus. .

Check left navigational menu consists of the seven menu items.

The left navigational menu consists of menu items. + Reports+ Maintain Schedule+ Maintain User+ Scheduled Work Queue (#)+ Unscheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Create Work Item

BREQ 13.02

TC_R13_03Sub-item "update user" displayed.

13.03

Verify design of screen

TC_R13_04

TC_R13_05Choose update type displayed

TC_R13_06update type is radio button

TC_R13_07By default update type is selected

TC_R13_08 Heading "User fields" displayed.

TC_R13_09

TC_R13_10

TC_R13_11

TC_R13_12

Check by selecting maintain user, sub items is displayed.

Check by selecting "update user" main body is displayed in five section.

The screen is divided into five sections BREQ 13.03

Check the first section of screen have choose "update type"

Check update type is radio button

Check by default update type is selected

Check the second section having heading "User fields"

Check the first field is "Team" having drop down box.

The "Team" having drop down box is displayed.

Check the second field is "Name" having drop down box.

The "Name" having drop down box is displayed.

Check the third field is "Role" having drop down box.

The "Role" having drop down box is displayed.

Check fourth field "primary role type" having two radio buttons.

"primary role type" have two radio buttons as 1."push"2."pull"

TC_R13_13

TC_R13_14

TC_R13_15

TC_R13_16

Check fifth field "status" having two radio buttons.

"status" having two radio buttons as 1.Active2.Inactive

Check in the third section,user skillsets have contents.

User skillsets have a frame with level "client","Skillset type","Skillset name", "P/S" and four drop down box and two buttons 1. add seleted2.remove selected

Check in the fourth section there are three buttons .

Three buttons are 1.save and update2.cancel and restore3.cancel and go back

Check in the fifth section there is a frame .

Frame displayed having contents 1.update made by2.update type3.date and time of update4.update details

13.04 TC_R13_17

Verify the following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out.2. Primary Role Type and Status radio buttons are disabled3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.5. User Audit Trail table

Check for following functionalites in the present screen 1. Update Type radio button is disabled and Update User text is grayed out.2. Primary Role Type and Status radio buttons are disabled3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.5. User Audit Trail table is displayed below with the following columns: - Update Made by- Update Type- Date & Time of Update- Update Details

The following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out.2. Primary Role Type and Status radio buttons are disabled3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.5. User Audit Trail table is displayed below with the following columns: - Update Made by- Update Type- Date & Time of Update- Update Details

BREQ 13.04

13.05 TC_R13_18

Verify the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

Check the drop down box have valid values in the present screen .

The following should be the valid values in the present screen for the following drop down lists: a.Teams: 1. Admin 2. MMB 3. Payment Processing 4. Utilityb. Client: 1. WMA Clientc. Skillset Type: 1. Pull 2. Pushd. P/S: 1. P 2. S

BREQ 13.05

Test Cycle Description Tester PASS1 Started Ended

TC_01 1 Customer Driven – Building Water Change Request Pankaj Kumar NS 2/3/2012 2/3/2012

1.1 Verify if the left navigational menu contains three tabs on homepage Pankaj Kumar NS1.2 Verify if the Create Work Item tab contains 10 different customer driven actions Pankaj Kumar NS

1.3 Pankaj Kumar NS

1.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Pankaj Kumar NS1.5 Verify if Exit, and Save and Create buttons are visible and enabled Pankaj Kumar NS1.6 Pankaj Kumar NS

1.7 Ensure that the * marked fields are populated before save and exit Pankaj Kumar NSTC_02 2 Customer Driven – Compensation Request Pankaj Kumar NS 2/3/2012 2/3/2012

2.1 Verify if the left navigational menu contains three tabs once application starts Pankaj Kumar NS

2.2 Verify if the Create Work Item tab contains 10 different customer driven actions Pankaj Kumar NS

2.3 Pankaj Kumar NS

2.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Pankaj Kumar NS2.5 Verify if Exit, and Save and Create buttons are visible and enabled Pankaj Kumar NS2.6 Pankaj Kumar NS

2.7 Ensure that the * marked fields are populated before save and exit Pankaj Kumar NSTC_03 3 Customer Driven – Payment Enquiry Pankaj Kumar NS 2/3/2012 2/3/2012

Test Cycle

ID

Scenario ID

Test Script ID

PASS 1

Verify if the details entering page appears on clicking the Building Water Change Request action under Create Work Item tab

Verify that the Customer Type, Property Value, and Telephone Number drop down list works properly

Verify if the details entering page appears on clicking the Compensation Request action under Create Work Item tab

Verify that the Customer Type, Property Value, Telephone Number and Compensation type lists work properly

3.1 Verify if the left navigational menu contains three tabs once application starts Pankaj Kumar NS

3.2 Verify if the Create Work Item tab contains 10 different customer driven actions Pankaj Kumar NS

3.3 Pankaj Kumar NS

3.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Pankaj Kumar NS3.5 Verify if Exit, and Save and Create buttons are visible and enabled Pankaj Kumar NS3.6 Ensure that the button at the Date Payment Made displays the calendar Pankaj Kumar NS3.7 Pankaj Kumar NS

3.8 Ensure that the * marked fields are populated before save and exit Pankaj Kumar NSTC_04 4 Customer Driven – Property management Query Pankaj Kumar NS 2/3/2012 2/3/2012

4.1 Verify 3 Tabs. Pankaj Kumar NS4.2 Verify The Create Work Item tab contains the different customer driven actions Pankaj Kumar NS4.3 Pankaj Kumar NS

4.4 Verify date and time format Pankaj Kumar NS4.5 Pankaj Kumar NS4.6 Ensure that the button at the Date Payment Made displays the calendar Pankaj Kumar NS4.7 Verify 3 drop down list Pankaj Kumar NS4.8 Ensure that the all * fields are populated before save Pankaj Kumar NS

TC_05 5 Customer Driven – SIC Code Amendment Pankaj Kumar NS 2/3/2012 2/3/2012

5.1 Verify 3 Tabs. Pankaj Kumar NS5.2 Verify The Create Work Item tab contains the different customer driven actions Pankaj Kumar NS5.3 Pankaj Kumar NS

5.4 Verify date and time format Pankaj Kumar NS5.5 Verify save and create and Exit Button Pankaj Kumar NS5.6 Verify 3 drop down list Pankaj Kumar NS5.7 Ensure that the all * fields are populated before save Pankaj Kumar NS

Verify if the details entering page appears on clicking the Payment Enquiry action under Create Work Item tab

Verify that the Customer Type, Property Value, Telephone Number, Payment Method and Where Payment Made lists work properly

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

Verify "save and create" and Exit Button

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

TC_06 6 Customer Driven – Telephone Complaint Pankaj Kumar NS 2/3/2012 2/3/2012

6.1 Verify 3 Tabs. Pankaj Kumar NS6.2 Verify The Create Work Item tab contains the different customer driven actions Pankaj Kumar NS6.3 Pankaj Kumar NS

6.4 Verify date and time format Pankaj Kumar NS6.5 Verify save and create and Exit Button Pankaj Kumar NS6.6 Verify 3 drop down list Pankaj Kumar NS6.7 Ensure that the all * fields are populated before save Pankaj Kumar NS

TC_07 7 Non-DG – Compensation Request Webform Pankaj Kumar NS 2/3/2012 2/3/2012

7.1 tab verification on left navigation Pankaj Kumar NS7.2 verify 6 customer driven actions and 3 non DG in create work item Pankaj Kumar NS7.3 verify Non DG- Compensation Rquest Webform Pankaj Kumar NS7.4 verify Date & time according to given format Pankaj Kumar NS7.5 verify the visibility of save exit and create buttons Pankaj Kumar NS7.6 verify customer type drop down box Pankaj Kumar NS7.7 verify property type drop down box Pankaj Kumar NS7.8 verify title drop down box Pankaj Kumar NS7.9 verify telephone number drop down box Pankaj Kumar NS

7.10 verify compensation type Pankaj Kumar NS7.11 Verification of mandatory fields marked with * Pankaj Kumar NS

TC_08 8 Non-DG – Property Management Webform Pankaj Kumar NS 2/3/2012 2/3/2012

8.1 tab verification on left navigation Pankaj Kumar NS8.2 verify 6 customer driven actions and 3 non DG in create work item Pankaj Kumar NS8.3 verify Non DG- Property Management Webform Pankaj Kumar NS8.4 verify the visibility of save exit and create buttons Pankaj Kumar NS8.5 verify the date from calender Pankaj Kumar NS8.6 verify customer type drop down box Pankaj Kumar NS8.7 verify property type drop down box Pankaj Kumar NS

Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

8.9 verify telephone number drop down box Pankaj Kumar NS8.10 verify demolished source Pankaj Kumar NS8.11 Verification of mandatory fields marked with * Pankaj Kumar NS

TC_09 9 Non DG- SIC Code Amendment Webform Pankaj Kumar NS 2/3/2012 2/3/2012

9.1 tab verification on left navigation Pankaj Kumar NS9.2 verify 6 customer driven actions and 3 non DG in create work item Pankaj Kumar NS9.3 verify Non DG- SIC Code Amendment Webform Pankaj Kumar NS9.4 verify Date & time according to given format Pankaj Kumar NS9.5 verify the visibility of save exit and create buttons Pankaj Kumar NS9.6 verify customer type drop down box Pankaj Kumar NS9.7 verify property type drop down box Pankaj Kumar NS9.9 verify telephone number drop down box Pankaj Kumar NS

9.10 verify payment method drop down box Pankaj Kumar NS9.11 Verification of mandatory fields marked with * Pankaj Kumar NS

TC_10 10 Team Manager Login/Welcome Page Pankaj Kumar NS 2/3/2012 2/3/2012

10.1 Verify the page is being displayed in four parts Pankaj Kumar NS10.2 Verify the Left Navigation Pane consists of seven menus Pankaj Kumar NS10.3 Pankaj Kumar NS

10.4 Verify that all menus have correct sub menus Pankaj Kumar NSTC_11 11 Report Screen Pankaj Kumar NS 2/3/2012 2/3/2012

11.1 Verify the page is being displayed in four parts Pankaj Kumar NS11.2 verify expantion of "Cycle time" menu in the left navigation pane Pankaj Kumar NS11.3 Verify design of screen Pankaj Kumar NS11.4 Verify for Calendar Drop Down control Pankaj Kumar NS11.5 Verify for items in dropdown list Pankaj Kumar NS

TC_12 12 Daily Outstanding & Backlog Report by All Teams Pankaj Kumar NS 2/3/2012 2/3/2012

12.1 Verify the page should be divided into parts. Pankaj Kumar NS

Verify that on expanding Reports menu located at the left navigation sub menus are displayed

12.2 Verify the left navigational menu consists of sub-menus. Pankaj Kumar NS12.3 Verify design of screen Pankaj Kumar NS12.4 Pankaj Kumar NS12.5 Pankaj Kumar NS

TC_13 13 Maintain User (Update User) Pankaj Kumar NS 2/3/2012 2/3/2012

13.01 Verify the page should be divided into parts. Pankaj Kumar NS13.02 Verify the left navigational menu consists of sub-menus. . Pankaj Kumar NS13.03 Verify design of screen Pankaj Kumar NS13.04 Pankaj Kumar NS

13.05 Pankaj Kumar NS

Verify the Team drop down list in the present screen. Verify the Generate Online Report and Generate Printable Report buttons should be visible and enabled in the present screen.

Verify the following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out.2. Primary Role Type and Status radio buttons are disabled3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.5. User Audit Trail table

Verify the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

Action/Description Input Data

R1 Customer Driven – Building Water Change Request

1

TC_R1_01 N/A

2

TC_R1_02 N/A

Step No.

Test Condition ID

Verification of the left navigation menu - 1. Open the WMA application 2. Check the left navigational menu

Verification of the Create Work Item tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab

3

TC_R1_03 N/A

4

TC_R1_04 N/A

5

N/A

Verification of Customer Driven – Building Water Charge Request tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab

Verification of date and time format - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Verify Date Created and Time of Creation field on the form

TC_R1_06TC_R1_07

Verification of Exit, Save and Create button as - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Verify Exit, Save and Create button are visible and enabled

6

TC_R1_08TC_R1_09TC_R1_16

Filling of Customer Driven – Building Water Charge Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Enter Valid data in Customer Driven – Building Water Change Request form as - 1. Choose Yes/No in "Is the Property being re-plastered?*:" 2. Choose Yes/No in "Is it being Sandblasted?*:" 3. Choose Yes/No in "Will there be a Substantial amount of water during renovation?*:" 4. Choose Yes/No in "Has the Customer been informed of the charged"?* 5. Enter valid data in "If no, why?:" field if applicable 6. Choose Yes/No in "Is there a credit on the account to be transferred?*:" 7. Enter valid data in "If yes, how much? £:" 8. Enter "Customer Account Number*:" 9. Select "Customer Type*:" 10. Enter "Contact Name:" 11. Select "Property Type*:" 12. Enter "Customer FullNmae*:" 13. Enter "Billing Address L1*:" 14. Enter "Billing Address L2*:" 15. Enter "Billing Address L3*:" 16. Enter "Post Code*:" 17. Enter "Telephone Number*:" and Select 18. Enter "In Respect of Address L1:" 19. Enter "In Respect of Address L2:"

Is the Property being re-plastered?*: YesIs it being Sandblasted?*: YesWill there be a Substantial amount of water used during renovation?*: YesHas the customer been informed of the charged?*: YesIf no, why?: BlankIs there a credit on the account to be transferred?*: NoIf yes, how much? £: BlankCustomer Account No*: 8410111184Customer Type*: Commercial

7

TC_R1_10TC_R1_11

Filling of Customer Driven – Building Water Charge Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Enter the Invalid data for Create Work Item (Customer Driven – Building Water Change Request) as - 1. Wrong Customer Account No*:

Is the Property being re-plastered?*:NoIs it being Sandblasted?*: NoWill there be a Substantial amount of water used during renovation?*: YesHas the customer been informed of the charged?*: NoIf no, why?: BlankIs there a credit on the account to be transferred?*: NoIf yes, how much? £: BlankCustomer Account No*: AbcdefCustomer Type*: Commercial

8

9

TC_R1_13 N/A

10

TC_R1_14 N/A

TC_R1_12TC_R1_17

Filling of Customer Driven – Building Water Charge Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Enter the data for Create Work Item (Customer Driven – Building Water Change Request) with empty fields of - 1. Customer Account No*: 2. Billing Address L1*: 3. Billing Address L2*:

Is the Property being re-plastered?*: YesIs it being Sandblasted?*: NoWill there be a Substantial amount of water used during renovation?*: YesHas the customer been informed of the charged?*: NoIf no, why?: BlankIs there a credit on the account to be transferred?*: NoIf yes, how much? £: BlankCustomer Account No*: BlankCustomer Type*: Commercial

Verification of Customer Type drop down list in Customer Driven – Building Water Charge Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Verify Customer Type drop down list

Verification of Property Type drop down list in Customer Driven – Building Water Charge Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Verify Property Type drop down list

11

TC_R1_15 N/A

R2 Customer Driven – Compensation Request

1

TC_R2_01 N/A

2

TC_R2_02 N/A

Verification of Telephone Number drop down list in Customer Driven – Building Water Charge Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Building Water Charge Request tab5. Verify Telephone Number drop down list

Verification of the left navigation menu - 1. Open the WMA application 2. Check the left navigational menu

Verification of the Create Work Item tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab

3

TC_R2_03 N/A

4

TC_R2_04 N/A

5

Verification of Customer Driven – Compensation Request tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab

Verification of date and time format - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Date Created and Time of Creation field on the form

TC_R2_06TC_R2_07

Verification of Exit, Save and Create button as - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Exit, Save and Create button are visible and enabled

6

TC_R2_08TC_R2_09TC_R2_17

Filling of Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Enter Valid data in Customer Driven – Compensation Request form as - 1. Enter Customer Account No.*: 2. Select Customer Type*: 3. Select Property Type*: 4. Select Title*: 5. Enter Customer FullName*: 6. Enter Customer Address L1*: 7. Enter Customer Address L2: 8. Enter Post Code*: 9. Enter and Select Telephone Number*: 10. Select Compensation Type*: 11. Select Have you Created Payment to Account*: 12. Select If Account Credited, Has Copy Account Been Sent: 13. Enter Authorisation Required for Payment over £50: 14. Enter Reason for Compensation*: 15. Enter CA Extension No: 16. Enter Payment Address if Different L1: 17. Enter Payment Address if Different L2: 18. Enter PostCode: 19. Enter Telephone Number: 20. Enter Compensation Amount*: £ 21. Enter Authorised by Team Manager:

Customer Account No.*: 8410111238Customer Type*: DomesticProperty Type*: ConsolidatedTitle*: Mr.Customer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 - WorkCompensation Type*: Credit AccountHave you Created Payment to Account*: NoIf Account Credited, Has

7

TC_R2_10TC_R2_11

Filling of Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Enter Invalid data in Customer Driven – Compensation Request form as - 1. Enter Wrong Customer Account No.*: 2. Do not Select Customer Type*:

Customer Account No.*: 8410111238Customer Type*: DomesticProperty Type*: ConsolidatedTitle*: Mr.Customer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 - WorkCompensation Type*: Credit AccountHave you Created Payment to Account*: NoIf Account Credited, Has

8

9

TC_R2_13 N/A

10

TC_R2_14 N/A

TC_R2_12TC_R2_18

Filling of Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Enter the data for Create Work Item (Customer Driven – Compensation Request) with empty fields of - 1. Customer Account No*: 2. Customer Type*: 3. Reason for Compensation*:

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: ConsolidatedTitle*: Mr.Customer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 - WorkCompensation Type*: Credit AccountHave you Created Payment to Account*: NoIf Account Credited, Has Copy Account

Verification of Customer Type drop down list in Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Customer Type drop down list

Verification of Property Type drop down list in Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Property Type drop down list

11

TC_R2_15 N/A

12

TC_R2_16 N/A

R3 Customer Driven – Payment Enquiry

1

TC_R3_01 N/A

Verification of Telephone Number drop down list in Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Telephone Number drop down list

Verification of Compensation type drop down list in Customer Driven – Compensation Request form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Compensation type drop down list

Verification of the left navigation menu - 1. Open the WMA application 2. Check the left navigational menu

2

TC_R3_02 N/A

3

TC_R3_03 N/A

Verification of the Create Work Item tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab

Verification of Customer Driven – Compensation Request tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab

4

TC_R3_04 N/A

5

N/A

6

Verification of date and time format - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Verify Date Created and Time of Creation field on the form

TC_R3_06TC_R3_07

Verification of Exit, Save and Create button as - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Verify Exit, Save and Create button are visible and enabled

TC_R3_08TC_R3_09TC_R3_20

Filling of Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Enter Valid data in Customer Driven – Payment Enquiry form as - 1. Enter Customer Account No*: 2. Select Customer Type*: 3. Select Property Type*: 4. Enter Customer FullName*: 5. Enter Customer Address L1*: 6. Enter Customer Address L2*: 7. Enter Post Code*: 8. Enter Telephone Number*: 9. Enter Payment Amount*: £ 10. Select Date Payment Made*: 11. Select Payment Method: 12. Enter Cheque Number: 13. Select Where Payment Made*: 14. Choose Is This Part of Bulk Payment?*: 15. Enter Total Value of Bulk Payment: £ 16. Enter Action Required*: 17. Contact Name:

Customer Account No.*: 8410111238Customer Type*: DomesticProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 - WorkPayment Amount*: £ 250.00Date Payment Made*: <Current Date>

7

TC_R3_10TC_R3_11

Filling of Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Enter Invalid data in Customer Driven – Payment Enquiry form as - 1. Enter Wrong Customer Account No.*: 2. Do not Select Customer Type*: 3. Do not Select Date Payment Made*:

Customer Account No.*: shagdw64384Customer Type*: BlankProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 - WorkPayment Amount*: £ 250.00Date Payment Made*: BlankPayment Method: CashCheque Number: BlankWhere Payment

8

9

TC_R3_13 N/A

10

TC_R3_14 N/A

TC_R3_12TC_R3_21

Filling of Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Enter the data for Create Work Item (Customer Driven – Payment Enquiry) with empty fields of - 1. Customer Account No*: 2. Customer Type*: 3. Customer FullName*:

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: ConsolidatedCustomer FullName*: BlankCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 - WorkPayment Amount*: £ 250.00Date Payment Made*: <Current Date>Payment Method: CashCheque Number: BlankWhere

Verification of Date Payment Made field - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Check if the button displayed at the Date Payment Made field displays CalendarVerification of Date Payment Made field - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Check if the Date Payment Made field takes input from the Calendar

11

TC_R3_15 N/A

12

TC_R3_16 N/A

13

TC_R3_17 N/A

14

TC_R3_18 N/A

Verification of Customer Type drop down list in Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Verify Customer Type drop down list

Verification of Property Type drop down list in Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Verify Property Type drop down list

Verification of Telephone Number drop down list in Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Payment Enquiry tab5. Verify Telephone Number drop down list

Verification of Compensation type drop down list in Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Payment Method drop down list

15

TC_R3_19 N/A

R4 Customer Driven – Property management Query

1

TC_R4_01 N/A

2

TC_R4_02 N/A

Verification of Compensation type drop down list in Customer Driven – Payment Enquiry form page - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Where Payment Method drop down list

Verification of the left navigation menu - 1. Open the WMA application 2. Check the left navigational menu

Verification of the Create Work Item tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab

3

TC_R4_03 N/A

4

TC_R4_04 N/A

5

TC_R4_06 N/A

Verification of Customer Driven – Property Management Query tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab

Verification of Date and Time format-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Verify Date Created and Time of Creation field on the form

Verification of Save and Create button as - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Verify Save and Create button are visible and enabled

6

TC_R4_07 N/A

7

TC_R4_08

Verification of exit button1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Click on the exit button of the form

verifying save and create with valid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Date

Customer Account No.*: 8410111189Customer Type*: DomesticProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished Date:

8

TC_R4_09TC_R4_19

verifying save and create with valid mandatory data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid mandatory data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Post Code* 8. Enter Telephone Number* 9. Enter Action Required* 10. Enter Demolished Source*

Customer Account No.*: 8410111189Customer Type*: DomesticProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.Demolished Source*: Customer

9

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Date

Customer Account No.*: 84101111892Customer Type*: DomesticProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished

10

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: BlanksCustomer Type*: DomesticProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished

11

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2.Selectr Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892Customer Type*: BlankProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished Date:

12

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892Customer Type*: BlankProperty Type*: BlankCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished Date: <Current Date

13

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892Customer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: blankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished Date: <Current Date + 1>

14

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892Customer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: blankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: BlankTelephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: For processing.Demolished Date: <Current Date + 1>

15

TC_R4_10 verifying save and create with invalid data-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892Customer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: blankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: BlankTelephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: BlankDemolished Date: <Current Date + 1>Demolished

16

17

TC_R4_13 N/A

18

TC_R4_14 N/A

TC_R4_11TC_R4_12TC_R4_20

verifying save and create with mandatory field as empty -1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Enter the valid data in Customer Driven-Propery Management Query form as- 1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m³) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Date

Customer Account No.*: 84101111892Customer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: blankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: BlankTelephone Number*: 006328410111 – WorkMeter Read:(m³) BlankGeneral Comment: BlankAction Required*: BlankDemolished Date: <Current Date + 1>Demolished verifying the button at the Demolished Date

and Empty From Date field-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Click on the button at the Demolished Date field6. Click on the button at the Empty From Date field

verifying the button at the Demolished field-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. Click on the button at the Demolished field6. Select one date from the Calendar

19

TC_R4_15 N/A

20

TC_R4_16 N/A

21

TC_R4_17 N/A

22

TC_R4_18 N/A

R5 Customer Driven – SIC Code Amendment

1

TC_R5_01 N/A

Verifying Customer type drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Customer type drop down list-

Verifying Property type drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

Verifying Telephone number drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

Verifying Demolished source drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

Verification of the left navigation menu - 1. Open the WMA application 2. Check the left navigational menu

2

TC_R5_02 N/A

3

TC_R5_03 N/A

Verification of the Create Work Item tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab

Verification of Customer Driven – SIC Code Amendment - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab

4

TC_R5_04 N/A

5

TC_R5_06 N/A

6

TC_R5_07 N/A

7

Verification of Date and Time format-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab

Verify visibility of create and save button1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click onCustomer Driven – SIC Code Amendment tab

Verifying exit button1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5.click on the exit button of the form

TC_R5_08TC_R5_17

verifying save and create with valid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as- 1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code 15. Registered Nature of Business

Customer Account No.*: 84101112486Customer Type*: CommercialProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.

8

TC_R5_09

9

TC_R5_10

verifying save and create with valid mandatory data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*7. Post Code*8. Telephone Number*11. Action Required*12.Payment Plan Type13. Payment Plan Type*

Customer Account No.*: 84101112486Customer Type*: CommercialProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven- SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: CommercialProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.

10

TC_R5_10

11

TC_R5_10

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: BlankCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.Contact Name: Clydie Besmonte

12

TC_R5_10

13

TC_R5_10

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: BlankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.Contact Name: Clydie Besmonteverifying save and create with invalid data

1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: BlankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: BlankTelephone Number*: 006328410111 – WorkAction Required*: For processing.Contact Name: Clydie Besmonte

14

TC_R5_10

15

TC_R5_10

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: BlankProperty Type*: BlankCustomer FullName*: BlankCustomer Address L1*: BlankCustomer Address L2: Ayala Avenue, Makati CityPost Code*: BlankTelephone Number*: 006328410111 – WorkAction Required*: Blank

Contact Name: Clydie Besmonteverifying save and create with invalid

mandatory field data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: Ajhf87543Customer Type*: CommercialProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.

16

17

TC_R5_13 N/A

18

TC_R5_14 N/A

19

TC_R5_15 N/A

TC_R5_12TC_R5_18

verifying save and create with empty mandatory field data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as-1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business

Customer Account No.*: BlankCustomer Type*: CommercialProperty Type*: ConsolidatedCustomer FullName*: Ramyr D. SamaniegoCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkAction Required*: For processing.Verifying Customer type drop down list-

1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Customer type drop down list-

Verifying Property type drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

Verifying Telephone number drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

20

TC_R5_16 N/A

R6 Customer Driven – Telephone Complaint

1

TC_R6_01 N/A

2

TC_R6_02 N/A

Verification of Payment Method drop down list - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Compensation Request tab5. Verify Payment Method drop down list

Verification of the left navigation menu - 1. Open the WMA application 2. Check the left navigational menu

Verification of the Create Work Item tab - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab

3

TC_R6_03 N/A

4

TC_R6_04 N/A

5

TC_R6_06 N/A

6

TC_R6_07 N/A

Verification of Customer Driven – Telephone Complaint - 1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Telephone Complaint tab

Verification of Date and Time format-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Telephone Complaint tab

Verify visibility of create and save button1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click onCustomer Driven – Telephone Complaint tab

Verifying exit button1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Telephone Complaint tab5.click on the exit button of the form

7

TC_R6_08

8

verifying save and create with valid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as- 1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

Customer Account No.*: 8410111992Customer Type*: CommercialProperty Type*: UnmeasuredCustomer FullName*: Garner T. RoqueCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkNature of Complaint*: Unwanted Noise

TC_R6_09TC_R6_16

verifying save and create with valid mandatory data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as- 1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

Customer Account No.*: 8410111992Customer Type*: CommercialProperty Type*: UnmeasuredCustomer FullName*: Garner T. RoqueCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkNature of Complaint*: Unwanted NoiseAction Required*: For ReplacementAction Agreed *: For Replacement.

9

TC_R6_10TC_R6_11

verifying save and create with Invalid data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as- 1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

Customer Account No.*: ABD453Customer Type*: CommercialProperty Type*: UnmeasuredCustomer FullName*: Garner T. RoqueCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkNature of Complaint*: Unwanted NoiseAction Required*: For ReplacementAction Agreed *: For Replacement.

10

11

TC_R6_13 N/A

12

TC_R6_14 N/A

TC_R6_12TC_R6_17

verifying save and create with empty mandatory field data1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – SIC Code Amendment tab5. Enter the valid data in Customer Driven-SIC Code Amendment form as- 1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

Customer Account No.*: BlankCustomer Type*: CommercialProperty Type*: UnmeasuredCustomer FullName*: Garner T. RoqueCustomer Address L1*: MSE BuildingCustomer Address L2: Ayala Avenue, Makati CityPost Code*: 1200Telephone Number*: 006328410111 – WorkNature of Complaint*: Unwanted NoiseAction Required*: For ReplacementAction Agreed *: For Replacement.

Verifying Customer type drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Customer type drop down list-

Verifying Property type drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

13

TC_R6_15 N/A

R7 Non-DG – Compensation Request Webform

1 TC_R7_01

NA

2 TC_R7_02

Click on Create Work Item NA

Verifying Telephone number drop down list-1. Open the WMA application 2. Check the left navigational menu3. Click on Create Work Item tab4. Click on Customer Driven – Property Management Query tab5. click on the Property type drop down list-

Click on the application and verify the left navigation.

3 TC_R7_03

NAClick on Non-DG – Compensation Request Webform

4 TC_R7_09

Input the valid data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

5 TC_R7_09

Input the data for the respective fields and leave blank the mandatory fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No:Customer Type:Property Type:Title:Customer Full Name:Customer Address L1:Customer Address L2 :: Ayala Avenue, Makati CityPost Code:Telephone Number: Compensation Type: Have you Created Payment toAccount :Account Credited, Has Copy Account Been sent::Authorisation Required for Payment over £50 is blankReason for Compensation:CA Extension

6 TC_R7_09

Input the invalid data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::5568#55@7$Customer Type:: commercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: () *&Customer Address L1:: *&^(%)Customer Address L2 :: Ayala Avenue, Makati CityPost Code:: A67HTelephone Number: 006328410111Compensation Type:: Credit AccountHave you Created Payment to Account :: No

7 TC_R7_09

Input the data in the fields which is mentioned to leave blank1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

8 TC_R7_09

Input valid datas into the all fields except Customer Account No and Post Code1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::23#5@*145Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 3+&6Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

9 TC_R7_09

Input valid datas into the all fields except Customer Full Name,Customer Address L1 and Customer Address L21.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type:: CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: 1234.SamaniegoCustomer Address L1::@45^88Customer Address L2 :: 9*&@11!Post Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount Credited, Has

10 TC_R7_09

Input valid datas into the all fields except Telephone number1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 00^^**!#$111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

11 TC_R7_09

Input valid datas into the all fields except Telephone number, Cutomer Account No1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8|||()8&&43Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 0_()**^%111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount Credited, Has

12 TC_R7_09

Input the valid data for the all fields except telephone number and compensation amount1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 0 hj~\ii.0111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount Credited, Has

13 TC_R7_09

Input the valid data for the respective fields except Customer Account no1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::45\\{}** 0Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111Compensation Type:: Credit Account Have you Created Payment to Account :: NoAccount

14 TC_R7_09

Input the valid data for the respective fields except Customer Full Name1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: **90.pooii.++785Customer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: No

15 TC_R7_09

Input the valid data for the respective fields except Customer Address L11.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::(**)Customer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount Credited, Has

16 TC_R7_09

Input the valid data for the respective fields except Customer Address L21.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: 890 55Post Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount Credited, Has

17 TC_R7_09

Input the valid data for the respective fields except Post Code1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: poii()Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

18 TC_R7_09

Input the valid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

19 TC_R7_09

Input the valid data for the respective fields except Authorisation Required 1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

20 TC_R7_09

Input the valid data for the respective fields except Reason for Compensation 1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

21 TC_R7_09

Input the valid data for the respective fields and fill the CA Extension No1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

22 TC_R7_09

Input the valid data for the respective fields and fill the Contact Name incorrectly1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

23 TC_R7_09

Input the valid data for the respective fields and fill the Compensation Amount incorrectly1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

24 TC_R7_09

Input the valid data for the respective fields and fill the Authorised by Team Manager1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

25 TC_R7_09

26 TC_R7_09On clicking Save and create button

NA

27 TC_R7_10 On clicking Exit button NAR8 Non-DG – Property Management Webform

1 TC_R8_01

NA

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Select Title5.Enter Customer Full Name6.Enter Customer Address L17.Enter Customer Address L28.Enter Post Code9.Enter Telephone Number10.Select Compensation Type11.Select Have you Created Payment to Account12.Enter Account Credited, Has Copy Account Been Sent13.Enter Authorisation Required for Payment over £5014.Enter Reason for Compensation15.Enter CA Extension No16.Enter Contact Name17.Enter Payment Address if Different L118.Enter Payment Address if Different L219.Enter PostCode20.Enter Telephone Number21.Enter Compensation Amount22.Enter Authorised by Team Manager

Customer Account No::8410111843Customer Type::CommercialProperty Type:: UnmeasuredTitle:: MrCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: !@#$%Telephone Number: 006328410111 Compensation Type:: Credit AccountHave you Created Payment to Account :: NoAccount

Click on the application and verify the left navigation.

2 TC_R8_02

Click on Create Work Item NA

3 TC_R8_03

NAClick on Non-DG –Property Management Webform

4 TC_R8_05

Input the valid data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

5 TC_R8_05

Input the valid data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::Customer Type::Property Type:: Customer Full Name:: Customer Address L1::Customer Address L2 :: Post Code:: Telephone Number: Meter Read::(m3)General Comment is blankAction Required::Contact Name:: Demolished Date::Demolished Source::Landlord Name is blankLandlord Contact Number is blankEmpty From Date is blank

6 TC_R8_05

Input the valid data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::**()ki765Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name::5678. SamaniegoCustomer Address L1::(*&45Customer Address L2 :: 98675Post Code:: POIJTelephone Number: )(&&ghtyuMeter Read::(m3)General Comment is blankAction Required::45879Contact Name:: *(&^&)Demolished Date::Demolished

7 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) lkoGeneral Comment is 6548787*Action Required::For ProcessingContact Name::

8 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::5568#55@7$Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

9 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: 654654* SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact

10 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::78 9*Customer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name:: Michelle

11 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: 5454545---Post Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name:: Michelle

12 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: puyt@Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

13 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 00^^**!#$111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

14 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required:5454545(123)Contact Name::

15 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::78945

16 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

17 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) jk89*()General Comment is blankAction Required::For ProcessingContact Name::

18 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is 345@#Action Required::For ProcessingContact Name::

19 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

20 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

21 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

22 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name::

23 TC_R8_05

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::jhyu#$%458Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::45780++Customer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name:: Michelle

24 TC_R8_05

25 TC_R8_05

Click on Save and create

NA

26 TC_R8_06

Click on Exit

NA

R9 Non DG- SIC Code Amendment Webform

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Meter Read10.Enter General Comment11.Enter Contact Name12.Enter Demolished Date13.Enter Demolished Source14.Enter Landlord Name15.Enter Landlord Contact Number16.Enter Empty From Date

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: uyt()Telephone Number: #$%erty54457 Meter Read::(m3) blankGeneral Comment is blankAction Required::For ProcessingContact Name:: Michelle

1 TC_R9_01

NA

2 TC_R9_02

Click on Create Work Item NA

3 TC_R9_03

NA

Click on the application and verify the left navigation.

Click on Non-DG –SIC Code Amendment Webform

4 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name::Clydie BesmontePayement Plan Set::YesPayment Plan

5 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::Customer Type::Property Type:: Customer Full Name:: Customer Address L1::Customer Address L2 :: Post Code:: Telephone Number: Action Required::Contact Name:: Clydie BesmontePayement Plan Set::Payment Plan Type::BACSSIC Code::BlankRegistered nature of Bussiness::

6 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::Yes

7 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::***rty65r@Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan

8 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: 567 @#Customer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACS

9 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::734687 65#$Customer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACS

10 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: @#45 678Post Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACSSIC

11 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: ert@e hTelephone Number: 006328410111 Action Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACS

12 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: PO67%$FDTYAction Required::For ProcessingContact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACSSIC

13 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::^&76 %%Contact Name:: Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACS

14 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name::786ll987% &88Payement Plan Set::YesPayment Plan Type::BACS

15 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name::Clydie BesmontePayement Plan Set::YesPayment Plan

16 TC_R9_09

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::84101 @43Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: we@# yTelephone Number: 006328410111 Action Required::For ProcessingContact Name::Clydie BesmontePayement Plan Set::YesPayment Plan

17 TC_R9_09

18 TC_R9_09

Click on Save and create

NA

19 TC_R9_10

Click on Exit

NA

Input the data for the respective fields1.Enter Customer Account No 2.Select Customer Type3. Select Property Type4.Enter Customer Full Name5.Enter Customer Address L16.Enter Customer Address L27.Enter Post Code8.Enter Telephone Number9.Enter Action Required10.Enter Contact Name11.Enter Payement Plan Set12.Enter Payment Plan Type13.Enter SIC Code14.Enter Registered nature of Bussiness

Customer Account No::8410111843Customer Type::CommercialProperty Type:: ConsolidatedCustomer Full Name:: Ramyr D. SamaniegoCustomer Address L1::MSE BuildingCustomer Address L2 :: Ayala Avenue, Makati CityPost Code:: 1200Telephone Number: 006328410111 Action Required::For ProcessingContact Name::Clydie BesmontePayement Plan Set::YesPayment Plan Type::BACS

R10 Team Manager

Login/Welcome Page

1

TC_R10_01 NA

2

TC_R10_02 NA

3

TC_R10_03 NA

Verify Team Manager Welcome Page:- Open WMA application

Verify Left Navigation consists of menus:- Open WMA application

Verify Reports menu consists of sub menus:- Open WMA application- Click Reports menu

4

TC_R10_04 NA

5

TC_R11_01 NA

6

TC_R11_02 NA

Verify other menus should display sub menus:- Open WMA application- Click on other menus to expand its sub menus

Verify Team Manager 'Reports Screen':- Open WMA application

In the Left Navigation Menu, Reports menu includes Cycle Time as its sub menu which includes its own sub menus:- Open WMA application- Click on Reports menu- Click on Cycle Time

7

NA

87

TC_R11_05 NA

9

TC_R11_05 NA

TC_R11_03, TC_R11_04, TC_R11_06,TC_R11_07,TC_R11_08

&TC_R11_09

Verify the screen for Cycle Time Report By Work Item By Week includes input boxes, calendar drop down controls, radio buttons, command buttons:- Open WMA application- Click on Reports menu- Click on Cycle Time- Click on Cycle Time Report By Work Item By Week

Verify Work Item Name drop down menu is dectivated/disabled once One Work Item radio button is clicked:- Open WMA application- Click on Reports menu- Click on Cycle Time- Click on Cycle Time Report By Work Item By Week- Click on All Work Items

Verify Work Item Name drop down menu is activated/enabled once One Work Item radio button is clicked:- Open WMA application- Click on Reports menu- Click on Cycle Time- Click on Cycle Time Report By Work Item By Week- Click on One Work Item

10

TC_R11_10 NA

Report Screen

11

NA

In Cycle Time Report by Work Item by Week, verify Work Item Name drop down menu consists 45 items in the list:- Open WMA application- Click on Reports menu- Click on Cycle Time - Click on Cycle Time Report By Work Item By Week- Click on One Work Item- Click on Work Item Name drop down menu

R11

TC_R11_03, TC_R11_04, TC_R11_06,TC_R11_07,TC_R11_08

&TC_R11_09

Verify the screen for Cycle Time Report By Work Item By Month includes input boxes, calendar drop down controls, option buttons, command buttons:- Open WMA application- Click on Reports menu- Click on Cycle Time- Click on Cycle Time Report By Work Item By Month

12

TC_R11_05 NA

13

TC_R11_05 NA

14

TC_R11_10 NA

Daily Outstanding & Backlog Report by All Teams

Verify Work Item Name drop down menu is dectivated/disabled once One Work Item radio button is clicked:- Open WMA application- Click on Reports menu- Click on Cycle Time- Click on Cycle Time Report By Work Item By Week- Click on All Work Items

Verify Work Item Name drop down menu is activated/enabled once One Work Item radio button is clicked:- Open WMA application- Click on Reports menu- Click on Cycle Time- Click on Cycle Time Report By Work Item By Week- Click on One Work Item

In Cycle Time Report by Work Item by Month, verify Work Item Name drop down menu consists 45 items in the list:- Open WMA application- Click on Reports menu- Click on Cycle Time - Click on Cycle Time Report By Work Item By Week- Click on One Work Item- Click on Work Item Name drop down menu

R12

1

TC_R12_01 N/A

2

TC_R12_02 N/A

3

TC_R12_03 N/A

4

TC_R12_04 N/A

N/A

5

TC_R12_05 N/A

Verify Team Manager Module of WMA appln1. Open the WMA Application

Verify Left navigation of Team Manager Module1.open Team Manager module from WMA Appln

Verify "Reports" menu's sub menu1.open the team manager module2.click on "Reports" menu.

Verify "Daily Outstanding and Backlog Report" as a sub-menu of "Report" Tab.1.open the team manager module2.click on "Reports" menu.

Verify "Daily Outstanding and Backlog Report" sub-menu's sub Items1.Click on "Daily Outstanding and Backlog Report"

Verify "by All Teams" 1. Click on "by All Teams"

6

TC_R12_11 N/A

7

TC_R12_13 N/A

Maintain User (Update User)

1

TC_R13_01 N/A

2

TC_R13_02 N/A

3

TC_R13_03 N/A

Verify valid values for the "Team" dropdown list.1.open the team manager module2.click on "Reports" menu.3.Click on "Daily Outstanding and Backlog Report"4.Click on "by All Teams" 5.Click on "Team" drop down list

Verify the"Generate Online Report" and "Generate Printable Report" 1.open the team manager module2.click on "Reports" menu.3.Click on "Daily Outstanding and Backlog Report"4.Click on "by All Teams"

R13

Verify Team Manager Module of WMA appln1. Open the WMA Application

Verify Left navigation of Team Manager Module1.open Team Manager module from WMA Appln

Verify the "Update User" sub-menu.1.open Team Manager module from WMA Appln2.click on "Maintain User" menu.

4

TC_R13_03 N/A

5

TC_R13_03 N/A

6

TC_R13_03 N/A

7

TC_R13_03 N/A

Verify the "Maintain User - Update User" page 1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

Verify the "Update type" radio button.1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

Verify the Primary Role Type and Status radio buttons1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

Verify Add Selected and Remove Selected buttons1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

8

TC_R13_03 N/A

9

TC_R13_17 N/A

10

TC_R13_18 N/A

Verify Save and Update, Cancel and Restore(disabled) and Cancel and Go Back1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

Verify User Audit Trail table1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

Verify Team drop down,Clients,Skillset Type and P/S1.open Team Manager module from WMA App2.click on "Maintain User" menu.3.click on "Update User"

Expected Result Actual Result

R1pass

Pass

Pass/Fail

The left navigational menu is containing - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

Left menu containted Scheduled Work QueueUnscheduled Work Queue(+) Create Work Item

The Create Work Item Tab is containing - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

Create Work Item tab contained:»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

pass

Pass

Pass

The Customer Driven – Building Water Charge Request form page is appearing with specified fields as - 1. Is the Property being re-plastered?* 2. Is it being Sandblasted?*3. Will there be a Substantial amount of water used during renovation?*4. Has the customer been informed of the charged?*5. If no, why?6. Is there a credit on the account to be transferred?*7. If yes, how much? £8. Customer Account No*9. Customer Type*10. Contact Name11. Property Type*12. Customer FullName*13. Billing Address L1*14. Billing Address L2*15. Billing Address L3*16. Post Code*17. Telephone Number*18. In Respect of Address L119. In Respect of Address L220. In Respect of Address L321. Date Created:22. Time of Creation:23. Call Taken By:24. Version No:25. Name of CA Team:26. Business Owner:

Building Water Charge Request form displayed with specified fields

The Date Created and Time of Creation format is as specified - 1. Date Created : (dd-mm-yyyy)2. Time of Creation : (hh:mm)

Date created and Time of Creation format correctly displayed

Exit, Save and Create button are visible and enabled.

Save and Create & Exit button is enabled and visible

Records saves successfully. PassThe form is submitted with valid data and valid mandatory fields data.

An error message is generated as - 1. Please enter valid Customer Account Number

Pass

Pass

Pass

An error message is generated as "Mandatory fields can not be blank" - 1. Please Enter Customer Account Number2. Please Enter Billing Address L13. Please Enter Billing Address L2

Error message displayed1. Please Enter Customer Account Number2. Please Enter Billing Address L13. Please Enter Billing Address L2

The Customer Type drop down list is containing - »Commercial» Domestic»Not Relevant»Unknown

Drop-down list displayed»Commercial» Domestic»Not Relevant»Unknown

The Property drop down list is containing - »Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

Property type drop-down list displayed»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

»Generic Message R2pass

Pass

The Telephone Number drop down list is containing - »Home»Mobile »Work

Telephone drop-down list displayed »Home»Mobile »Work

The left navigational menu is containing - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

Left menu containted Scheduled Work QueueUnscheduled Work Queue(+) Create Work Item

The Create Work Item Tab is containing - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

Create Work Item tab contained:»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

The Customer Driven – Compensation Request form page is appearing with specified fields as - 1. Customer Account No*: 2. Customer Type*: 3. Property Type*: 4. Title*: 5. Customer FullName*: 6. Customer Address L1*: 7. Customer Address L2*: 8. Post Code*: 9. Telephone Number*:10. Compensation Type*:11. Have you Created Payment to Account*: 12.If Account Credited, Has Copy Account Been Sent: 13. Authorisation Required for Payment over £50: 14. Reason for Compensation*: 15. Call Taken By :16. CA Extension No: 17. Version No:18. Date Created:19. Time of Creation:20. Contact Name:21. Payment Address if Different L1:22. Payment Address if Different L2: 23. PostCode:24. Telephone Number: 25. Compensation Amount*: £26. Name of CA Team:27. Authorised by Team Manager:28. Business Owner:

Compensation Request form displayed with specified fields

conditional pass

The Date Created and Time of Creation format is as specified - 1. Date Created : (dd-mm-yyyy)2. Time of Creation : (hh:mm)

Exit, Save and Create button are visible and enabled.

form submitted with valid data passThe form is submitted with valid data and valid mandatory fields data.

passAn error message is generated as - 1. Please enter valid Customer Account Number2. Please select Customer Type

Error messages displayed:1. Please enter valid Customer Account Number2. Please select Customer Type

pass

pass

pass

An error message is generated as "Mandatory fields can not be blank" - 1. Please Enter valid Customer Account Number2. Please Select Customer Type3. Please Enter Reason for Compensation

Error message displayed:1. Please Enter valid Customer Account Number2. Please Select Customer Type3. Please Enter Reason for Compensation

The Customer Type drop down list is containing - »Commercial» Domestic»Not Relevant»Unknown

Customer Type drop-down list displayed:»Commercial» Domestic»Not Relevant»Unknown

The Property drop down list is containing - »Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

Property type drop-down list displayed»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

pass

pass

R3Pass

The Telephone Number drop down list is containing - »Home»Mobile »Work

Telephone drop-down list displayed »Home»Mobile »Work

The Compensation type drop down list is containing - »Cheque»Credit Account»Flowers

Compensation Request type drop-down list displayed.»Cheque»Credit Account»Flowers

The left navigational menu is containing - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

Left menu containted Scheduled Work QueueUnscheduled Work Queue(+) Create Work Item

Pass

Pass

The Create Work Item Tab is containing - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

Create Work Item tab contained:»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven

The Customer Driven – Payment Enquiry form page is appearing with specified fields as - 1. Customer Account No*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2*: 7. Post Code*: 8. Telephone Number*: 9. Payment Amount*: £10. Date Payment Made*: 11. Payment Method:12. Cheque Number:13. Where Payment Made*:14. Is This Part of Bulk Payment?*:15. Total Value of Bulk Payment: £ 16. Action Required*:17. Call Taken By :18. Version No:19. Date Created:20. Time of Creation:21. Contact Name:22. Name of CA Team:23. Business Owner:

Payement Enquiry form displayed properly

Pass

Pass

form submitted with valid data Pass

The Date Created and Time of Creation format is as specified - 1. Date Created : (dd-mm-yyyy)2. Time of Creation : (hh:mm)

Date created and Time of Creation format correctly displayed

Exit, Save and Create button are visible and enabled.

Exit,save and create button are enabled and visible

The form is submitted with valid data and valid mandatory fields data.

PassAn error message is generated as - 1. Please enter valid Customer Account Number2. Please select Customer Type3. Please Select Date Payment Made

Error message displayed:1. Please Enter valid Customer Account Number2. Please Select Customer Type3. Please Enter Reason for Compensation

Pass

The button displays the Calendar. Button displayed calender Pass

Pass

An error message is generated as "Mandatory fields can not be blank" - 1. Please Enter valid Customer Account Number2. Please Select Customer Type3. Please Enter Customer Full Name

Error message displaye:1. Please Enter valid Customer Account Number2. Please Select Customer Type3. Please Enter Customer Full Name

The Date Payment Made field takes the valid input from the Calendar.

The Date Payment Made field took the valid input from the Calendar.

Pass

Pass

Pass

Pass

The Customer Type drop down list is containing - »Commercial» Domestic»Not Relevant»Unknown

Customer Type drop-down list displayed:»Commercial» Domestic»Not Relevant»Unknown

The Property drop down list is containing - »Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

Property type drop-down list displayed»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

The Telephone Number drop down list is containing - »Home»Mobile »Work

Telephone drop-down list displayed »Home»Mobile »Work

The Payment Method drop down list is containing - »BACS»Cash»Cheque»Credit or Debit Card»Direct Debit»Standing Order»Telebank»Payment Card»Internet»Over the Counter (OTC) at bank»Postal Order»Paypoint / Payzone»Standing Order and Chaps

Payment Method drop-down list dispalyed»BACS»Cash»Cheque»Credit or Debit Card»Direct Debit»Standing Order»Telebank»Payment Card»Internet»Over the Counter (OTC) at bank»Postal Order»Paypoint / Payzone»Standing Order and Chaps

Pass

R4

pass

pass

The Where Payment Method drop down list is containing - »BACS»BANK»Cardlink»Internet»IVR»Office»Post Office and Postal Payment

Where Payment Method drop-down list displayed:»BACS»BANK»Cardlink»Internet»IVR»Office»Post Office and Postal Payment

The left navigational menu is containing - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

The left navigational menu contained» Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

The Create Work Item Tab is containing - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

The Create Work Item Tab contained - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

pass

pass

The Customer Driven – Property Management Queryt form page is appearing with specified fields as - 1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Meter Read:(m³)10. General Comment11. Action Required*12. Demolished Date13. Demolished Source*14. Landlord Name15. Landlord Contact Number16. Empty From Date17 .Date Created18. Time of Creation19. Call taken By20. Version number21. Business Owner22. Name of CATeam

The Customer Driven – Property Management Queryt form page appeared with specified fields as - 1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Meter Read:(m³)10. General Comment11. Action Required*12. Demolished Date13. Demolished Source*14. Landlord Name15. Landlord Contact Number16. Empty From Date17 .Date Created18. Time of Creation19. Call taken By20. Version number21. Business Owner22. Name of CATeam

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

Date and Time was in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

condiyional pass

Save and Create button are visible and enabled.

Save and Create button were visible and enabled.

pass

The form is submitted with valid data. The form submitted with valid data. pass

The Customer Driven – Property Management Queryt form page is closing properly.

The Customer Driven – Property Management Queryt form page closed properly.

passThe form is submitted with valid mandatory data.

The form submitted with valid mandatory data.

passAn error message is generated as -Please Correct the following errors :

* Please enter account number as 10 characters

An error message generated as -Please Correct the following errors :

* Please enter account number as 10 characters

passAn error message is generated as -Please Correct the following errors :

* Please provide the Customer account No.

An error message generated as -Please Correct the following errors :

* Please provide the Customer account No.

passAn error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type

passAn error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type

passAn error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1

passAn error message is generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code

An error message generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code

passAn error message is generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code* Please Provide the Action Required

An error message generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code* Please Provide the Action Required

pass

Below the button one calendar displayed. pass

pass

An error message is generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code* Please Provide the Action Required* Please Provide the Telephone Number

An error message generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code* Please Provide the Action Required* Please Provide the Telephone Number

Below the button one calendar is displaying.

selected date is showing inside the Demolished Date and Empty From field

selected date shown inside the Demolished Date and Empty From field

pass

pass

pass

pass

R5

pass

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

The Customer Type Drop down list contained all required item as - »Commercial» Domestic»Not Relevant»Unknown

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

The Property type Drop down list contained all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

The Telephone number drop down list contained all required item as - »Home»Mobile »Work

The Demolished Source contains all required item as - - Customer- Council- Builder/Developer- Other

The Demolished Source contained all required item as - - Customer- Council- Builder/Developer- Other

The left navigational menu is containing - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

The left navigational menu contained - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

pass

pass

The Create Work Item Tab is containing - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

The Create Work Item Tab contained - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

The Customer Driven – SIC Code Amendment form page is appearing with specified fields as - 1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business17 .Date Created18. Time of Creation19. Call taken By20. Version number21. Business Owner22. Name of CATeam

The Customer Driven – SIC Code Amendment form page appeared with specified fields as - 1. Customer Account No.*2. Customer Type*3. Property Type*4. Customer FullName*5. Customer Address L1*6. Customer Address L27. Post Code*8. Telephone Number*9. Contact Name10. Payment Plan Set11. Action Required*12.Payment Plan Type13. Payment Plan Type*14. SIC Code15. Registered Nature of Business17 .Date Created18. Time of Creation19. Call taken By20. Version number21. Business Owner22. Name of CATeam

pass

pass

pass

The form is submitted with valid data. The form submitted with valid data. pass

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

Date and Time was in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

Create and save button are visible on the form

Create and save button were visible on the form

The Customer Driven – SIC Code Amendment form page is close properly.

The Customer Driven – SIC Code Amendment form page closed properly.

pass

pass

The form is submitted with valid mandatory data.

The form submitted with valid mandatory data.

An error message is generated as -Please Correct the following errors :

* Please provide the Customer account No.

An error message generated as -Please Correct the following errors :

* Please provide the Customer account No.

pass

pass

An error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type

An error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type

pass

pass

An error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1

An error message is generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code

An error message generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code

pass

pass

An error message is generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code* Please Provide the Action Required

An error message generated as-

Please Correct the following errors :

* Please enter account number as 10 characters* Please select the Customer Type* Please select the Property Type* Please Provide the customer full name* Please Provide the customer address L1* Please Provide the customer Post code* Please Provide the Action Required

An error message is generated as -Please Correct the following errors :

* Please enter account number as 10 characters

An error message generated as -Please Correct the following errors :

* Please enter account number as 10 characters

pass

pass

pass

pass

An error message is generated as -Please Correct the following errors :

* Please enter account number as 10 characters

An error message generated as -Please Correct the following errors :

* Please enter account number as 10 characters

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

The Customer Type Drop down list contained all required item as - »Commercial» Domestic»Not Relevant»Unknown

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

The Property type Drop down list contained all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

The Telephone number drop down list contained all required item as - »Home»Mobile »Work

pass

pass

pass

The Payment Method drop down list is containing - »BACS»Cash»Cheque»Credit or Debit Card»Direct Debit»Standing Order»Telebank»Payment Card»Internet»Over the Counter (OTC) at bank»Postal Order»Paypoint / Payzone»Standing Order and Chaps

The Payment Method drop down list contained - »BACS»Cash»Cheque»Credit or Debit Card»Direct Debit»Standing Order»Telebank»Payment Card»Internet»Over the Counter (OTC) at bank»Postal Order»Paypoint / Payzone»Standing Order and Chaps

The left navigational menu is containing - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

The left navigational menu contained - » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

The Create Work Item Tab is containing - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

The Create Work Item Tab contained - »Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

pass

pass

pass

pass

The Customer Driven – Telephone Complaint form page is appearing with specified fields as - 1. Customer Account No.*:2. Customer Type*:3. Property Type*:4. Customer FullName*:5. Customer Address L1*:6. Customer Address L2:7. Post Code*:8. Telephone Number*:9. Nature of Complaint*:10. Action Required*:11.Action Agreed*:12. Call taken By:13. CA Extension No.:14. Version number:15 . Date Created:16. Time of Creation: 17. Contact Name:19. Name of CA Team:20. Authorized By Manager:21. Business Owner:

The Customer Driven – Telephone Complaint form page appeared with specified fields as - 1. Customer Account No.*:2. Customer Type*:3. Property Type*:4. Customer FullName*:5. Customer Address L1*:6. Customer Address L2:7. Post Code*:8. Telephone Number*:9. Nature of Complaint*:10. Action Required*:11.Action Agreed*:12. Call taken By:13. CA Extension No.:14. Version number:15 . Date Created:16. Time of Creation: 17. Contact Name:19. Name of CA Team:20. Authorized By Manager:21. Business Owner:

Date and Time is in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

Date and Time was in correct format as»Date format (dd-mm-yyyy)»Time format (hh:mm)

Create and save button are visible on the form

Create and save button were visible on the form

The Customer Driven – Telephone Complaint form page is close properly.

The Customer Driven – Telephone Complaint form page closed properly.

The form is submitted with valid data. The form submitted with valid data.

The form is submitted with valid mandatory data.

The form submitted with valid mandatory data.

check what type of data combination should enter

passAn error message is generated as -Please Correct the following errors :

* Please enter account number as 10 characters

An error message generated as -Please Correct the following errors :

* Please enter account number as 10 characters

pass

pass

pass

An error message is generated as-Please Correct the following errors :

* Please enter account number as 10 characters

An error message generated as-Please Correct the following errors :

* Please enter account number as 10 characters

The Customer Type Drop down list contains all required item as - »Commercial» Domestic»Not Relevant»Unknown

The Customer Type Drop down list contained all required item as - »Commercial» Domestic»Not Relevant»Unknown

The Property type Drop down list contains all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

The Property type Drop down list contained all required item as -»Measured»Unmeasured»Trade Effluent »Consolidated»Not Relevant» Unknown

pass

R7

fail

fail

The Telephone number drop down list contains all required item as - »Home»Mobile »Work

The Telephone number drop down list contained all required item as - »Home»Mobile »Work

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

It displayed following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

It displayed all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

fail

Customer Account No Customer TypeProperty TypeTitleCustomer Full NameCustomer Address L1Customer Address L2Post CodeTelephone NumberCompensation TypeHave you Created Payment to AccountAccount Credited, Has Copy Account Been Sent Authorisation Required for Payment over £50Reason for CompensationCA Extension NoContact NamePayment Address if Different L1Payment Address if Different L2PostCodeTelephone NumberCompensation AmountAuthorised by Team Manager

Customer Account No Customer TypeProperty TypeTitleCustomer Full NameCustomer Address L1Customer Address L2Post CodeTelephone NumberCompensation TypeHave you Created Payment to AccountAccount Credited, Has Copy Account Been Sent Authorisation Required for Payment over £50Reason for CompensationCA Extension NoContact NamePayment Address if Different L1Payment Address if Different L2PostCodeTelephone NumberCompensation AmountAuthorised by Team Manager

The page takes the input informations.

buttons are not present in expected result fail

buttons are not present in expected result fail

The page asks to fill the mandatory fields

fail

The page asks to fill the valid data in the respective fields

procedure to open the form was not specifiedmandatory fields are not mentioned properlybutton click action is not present

fail

The page asks to leave the fields blank mentioned in the requirements.

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Customer Account No and Post code

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Customer Full NameCustomer Address L1 and Customer Address L2

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Telephone Number

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Telephone Number andCustomer Account no

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Telephone Number and compensation amount

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Customer Account no

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Customer Full Name

button click action is not presentprocedure to open the form was not specified

fail

The page asks to enter valid Customer Address L1

button click action is not presentprocedure to open the form was not specified

The page asks to enter valid Customer Address L2

button click action is not presentprocedure to open the form was not specified

FAIL

The page asks to enter valid Post Code

button click action is not presentprocedure to open the form was not specified

FAIL

button click action is not presentprocedure to open the form was not specified

FAIL

The page cannot accept the information regardingAccount Credited

button click action is not presentprocedure to open the form was not specified

FAIL

The page asks to leave the Authorization Filed blank.

button click action is not presentprocedure to open the form was not specified

FAIL

The page asks to enter valid information regarding Reason for Compensation

button click action is not presentprocedure to open the form was not specified

FAILThe page asks to leave the CA Extension No blank

button click action is not presentprocedure to open the form was not specified

FAIL

The page Asks to enter the valid Contact Name

button click action is not presentprocedure to open the form was not specified

FAIL

The page Asks to enter the correct Compensation Amount

button click action is not presentprocedure to open the form was not specified

FAIL

The page Asks to leave the field Authorised by Team Manager blank

It shows the main menuR8

buttons are not present in expected result

button click action is not presentprocedure to open the form was not specified

FAIL

The page asks to enter the valid data for Post Code And Contact Name

It creates a report and datas stores in the database

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

buttons are not present in expected result

Customer Account No Customer TypeProperty TypeTitleCustomer Full NameCustomer Address L1Customer Address L2Post CodeTelephone NumberMeter ReadGeneral CommentContact NameDemolished DateDemolished SourceLandlord NameLandlord Contact NumberEmpty From Date

buttons are not present in expected result

The page takes the input informations.

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

The page asks to fill the mandatory fileds.

buttons are not present in expected result

buttons are not present in expected result

The page asks to fill the valid data in the respective fields

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the fields Meter Read General Comment Landlord Name Landlord Contact Number Empty From Date blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Customer Account No

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Customer Full Name

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Customer Address L1.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Customer Address L2

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Post Code

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Telephone Number

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Action Required.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the validContact Name.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Demolished Source.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Meter Read.

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the field General Comment blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the field Landlord Name blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the field Landlord Contact Name blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the field Landlord Contact Name blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the field Landlord Contact Name and Empty From Date blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid Customer Account No and Customer Address L1.

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

It shows the main menu buttons are not present in expected resultR9

The page asks to enter the valid Post Code and Telephone Number.

buttons are not present in expected result

It creates a report and datas stores in the database

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

It displays following three tabs in left navigation » Scheduled Work Queue» Unscheduled Work Queue » Create Work Item

buttons are not present in expected result

It displays all sub tabs in appropriate order.»Customer Driven – Building Water Charge Request»Customer Driven – Compensation Request»Customer Driven – Payment Enquiry»Customer Driven – Property Management Query»Customer Driven – SIC Code Amendment»Customer Driven – Telephone Complaint»Non-DG – Compensation Request Webform»Non-DG – Property Management Query»Non-DG – SIC Code Amendment Webform»Generic Message

buttons are not present in expected result

Customer Account No Customer TypeProperty TypeTitleCustomer Full NameCustomer Address L1Customer Address L2Post CodeTelephone NumberAction RequiredContact NamePayement Plan SetPayment Plan TypeSIC CodeRegistered nature of Bussiness

buttons are not present in expected result

buttons are not present in expected result

The page takes all the datas provided in the fields.

buttons are not present in expected result

buttons are not present in expected result

The page asks to fill the mandatory fields.

buttons are not present in expected result

buttons are not present in expected result

The page asks to leave the SIC code blank.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Customer Account No.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Customer Full Name.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Customer Address L1.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Customer Address L2.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Post Code.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Telephone Number.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Action Required.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Contact Name.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Payment Plan Type.

buttons are not present in expected result

buttons are not present in expected result

The page asks to enter the valid data for Customer Account No and Post Code.

buttons are not present in expected result

buttons are not present in expected result

buttons are not present in expected result

It shows the main menu buttons are not present in expected resultR10

The page asks to enter the valid data for Registered Nature of Bussiness

buttons are not present in expected result

It creates a report and datas stores in the database

buttons are not present in expected result

buttons are not present in expected result

pass

pass

pass

The Team Manager Welcome page displays into 4 parts:- Top Pane- Left Navigation Menu- The Main Body- Bottom Pane

The Team Manager Welcome page displayed into 4 parts:- Top Pane- Left Navigation Menu- The Main Body- Bottom Pane

The Left Navigation pane displays following menus:+ Reports+ Maintain Schedule+ Maintain User+ Scheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Unscheduled Work Queue – My Team(#)+ Create Work Item

The Left Navigation pane displayed following menus:+ Reports+ Maintain Schedule+ Maintain User+ Scheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Unscheduled Work Queue – My Team(#)+ Create Work Item

Reports menu displays following sub menus:- Reports - CycleTime - by Work Item by Week - by Work Item by Month - DG6 Regulatory Report - by All DG6 Work Items - Daily Outstanding and Backlog Report - by All Work Items - by All Teams - by All End Users - Forecasting - by Work Item - by Promised Actions - KOI Report - by Work Item by Month - On Target - by Team - Productivity - by End User - by Team - by Work Item - Utilisation - by End User - by Team- Volumetric - by Team by All Work Items - by Team by Summary Type

Reports menu displayed following sub menus:- Reports - CycleTime - by Work Item by Week - by Work Item by Month - DG6 Regulatory Report - by All DG6 Work Items - Daily Outstanding and Backlog Report - by All Work Items - by All Teams - by All End Users - Forecasting - by Work Item - by Promised Actions - KOI Report - by Work Item by Month - On Target - by Team - Productivity - by End User - by Team - by Work Item - Utilisation - by End User - by Team- Volumetric - by Team by All Work Items - by Team by Summary Type

pass

pass

Pass

menus:- Maintain Schedule - MMB - View Team Calendar + View/Update User Calendar - Utility - View Team Calendar + View/Update User Calendar- Maintain User - Update User- Scheduled Work Queue (#) - By Status - By Team- Scheduled Work Queue – My Team (#) - By Status - By Owner- Unscheduled Work Queue – My Team (#) - By Status - By Owner- Create Work Item - Customer Driven – Building Water Charge Request - Customer Driven – Compensation Request - Customer Driven – Payment Enquiry - Customer Driven – Property Management Query - Customer Driven – SIC Code Amendment - Customer Driven – Telephone Complaint - Non-DG – Compensation Request Webform - Non-DG – Property Management Query

The other menus displays following sub menus:- Maintain Schedule - MMB - View Team Calendar + View/Update User Calendar - Utility - View Team Calendar + View/Update User Calendar- Maintain User - Update User- Scheduled Work Queue (#) - By Status - By Team- Scheduled Work Queue – My Team (#) - By Status - By Owner- Unscheduled Work Queue – My Team (#) - By Status - By Owner- Create Work Item - Customer Driven – Building Water Charge Request - Customer Driven – Compensation Request - Customer Driven – Payment Enquiry - Customer Driven – Property Management Query - Customer Driven – SIC Code Amendment - Customer Driven – Telephone Complaint - Non-DG – Compensation Request Webform - Non-DG – Property Management Query - Non-DG – SIC Code Amendment Webform - Generic Message

The Team Manager 'Reports Screen' diplays in 4 parts:- Top Pane- Left Navigation Menu- The Main Body- Bottom Pane

The Team Manager Welcome page displayed into 4 parts:- Top Pane- Left Navigation Menu- The Main Body- Bottom Pane

The Reports menu displays following sub menus:- Reports - Cycle Time - by Work Item by Week - by Work Item by Month + DG6 Regulatory Report + Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilisation + Volumetric

The Reports menu displayed following sub menus:- Reports - Cycle Time - by Work Item by Week - by Work Item by Month + DG6 Regulatory Report + Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilisation + Volumetric

Pass

Pass

Pass

The screen for Cycle Time Report By Work Item By Week displaysfollowing:- an input box for Start Week followed by a Calendar drop down control- an input box for End Week followed by a Calendar drop down control- a fieldset for Report For which includes 2 radio buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name- a command button for Generate Online Report- a command button for Generate Printable Report

The screen for Cycle Time Report By Work Item By Week displayed following:- an input box for Start Week followed by a Calendar drop down control- an input box for End Week followed by a Calendar drop down control- a fieldset for Report For which includes 2 radio buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name- a command button for Generate Online Report- a command button for Generate Printable Report

Work Item Name drop down menu is dectivated/disabled.

Work Item Name drop down menu dectivated.

Work Item Name drop down menu is activated/enabled.

Work Item Name drop down menu enabled.

Pass

pass

Work Item Name drop down menu displays 45 items in the list:Customer Driven - Breakdown of Account < 12 MonthsCustomer Driven - Breakdown of Account > 12 MonthsCustomer Driven - Breakdown of Account-DebtCustomer Driven - Building Water Charge RequestCustomer Driven - Compensation RequestorCustomer Driven - Copy AccountsCustomer Driven - Email Correspondence 1Customer Driven - Email Correspondence 2Customer Driven - Extracare RegistrationCustomer Driven - Fax Correspondence 1Customer Driven - Fax Correspondence 2Customer Driven - Free Meter OptionCustomer Driven - Paper-based Form Correspondence 1Customer Driven - Paper-based Form Correspondence 2Customer Driven - Payment EnquiryCustomer Driven - Property Management QueryCustomer Driven - Refund Query FormCustomer Driven - Scanned Paper Correspondence 1Customer Driven - Scanned Paper Correspondence 2Customer Driven - SIC Code

Work Item Name drop down menu displayed 45 items in the list:Customer Driven - Breakdown of Account < 12 MonthsCustomer Driven - Breakdown of Account > 12 MonthsCustomer Driven - Breakdown of Account-DebtCustomer Driven - Building Water Charge RequestCustomer Driven - Compensation RequestorCustomer Driven - Copy AccountsCustomer Driven - Email Correspondence 1Customer Driven - Email Correspondence 2Customer Driven - Extracare RegistrationCustomer Driven - Fax Correspondence 1Customer Driven - Fax Correspondence 2Customer Driven - Free Meter OptionCustomer Driven - Paper-based Form Correspondence 1Customer Driven - Paper-based Form Correspondence 2Customer Driven - Payment EnquiryCustomer Driven - Property Management QueryCustomer Driven - Refund Query FormCustomer Driven - Scanned Paper Correspondence 1Customer Driven - Scanned Paper Correspondence 2Customer Driven - SIC Code AmendmentCustomer Driven - System Down FormCustomer Driven - Telephone ComplaintCustomer Driven - Vulnerable Customer

The screen for Cycle Time Report By Work Item By Month displaysfollowing:- an input box for Start Week followed by a Calendar drop down control- an input box for End Week followed by a Calendar drop down control- a fieldset for Report For which includes 2 option buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name- a command button for Generate Online Report- a command button for Generate Printable Report

The screen for Cycle Time Report By Work Item By Month displayedfollowing:- an input box for Start Week followed by a Calendar drop down control- an input box for End Week followed by a Calendar drop down control- a fieldset for Report For which includes 2 option buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name- a command button for Generate Online Report- a command button for Generate Printable Report

pass

pass

pass

R12

Work Item Name drop down menu is dectivated/disabled.

Work Item Name drop down menu is dectivated/disabled.

Work Item Name drop down menu is activated/enabled.

Work Item Name drop down menu is activated/enabled.

Work Item Name drop down menu displays 45 items in the list:Customer Driven - Breakdown of Account < 12 MonthsCustomer Driven - Breakdown of Account > 12 MonthsCustomer Driven - Breakdown of Account-DebtCustomer Driven - Building Water Charge RequestCustomer Driven - Compensation RequestorCustomer Driven - Copy AccountsCustomer Driven - Email Correspondence 1Customer Driven - Email Correspondence 2Customer Driven - Extracare RegistrationCustomer Driven - Fax Correspondence 1Customer Driven - Fax Correspondence 2Customer Driven - Free Meter OptionCustomer Driven - Paper-based Form Correspondence 1Customer Driven - Paper-based Form Correspondence 2Customer Driven - Payment EnquiryCustomer Driven - Property Management QueryCustomer Driven - Refund Query FormCustomer Driven - Scanned Paper Correspondence 1Customer Driven - Scanned Paper Correspondence 2Customer Driven - SIC Code Amendment

Work Item Name drop down menu displayed 45 items in the list:Customer Driven - Breakdown of Account < 12 MonthsCustomer Driven - Breakdown of Account > 12 MonthsCustomer Driven - Breakdown of Account-DebtCustomer Driven - Building Water Charge RequestCustomer Driven - Compensation RequestorCustomer Driven - Copy AccountsCustomer Driven - Email Correspondence 1Customer Driven - Email Correspondence 2Customer Driven - Extracare RegistrationCustomer Driven - Fax Correspondence 1Customer Driven - Fax Correspondence 2Customer Driven - Free Meter OptionCustomer Driven - Paper-based Form Correspondence 1Customer Driven - Paper-based Form Correspondence 2Customer Driven - Payment EnquiryCustomer Driven - Property Management QueryCustomer Driven - Refund Query FormCustomer Driven - Scanned Paper Correspondence 1Customer Driven - Scanned Paper Correspondence 2Customer Driven - SIC Code AmendmentCustomer Driven - System Down FormCustomer Driven - Telephone ComplaintCustomer Driven - Vulnerable Customer

pass

pass

pass

pass

pass

pass

The page is divided into Four parts and displays1.The top pane,2.Left navigational menu,3.The main body and4.The bottom pane.

The page is divided into Four parts and displayed1.The top pane,2.Left navigational menu,3.The main body and4.The bottom pane.

Its open the page with the "Reports" menu in the Left navigational menu

It opened the page with the "Reports" menu in the Left navigational menu

The Report displayed sub-menu items. + Cycle Time + DG6 Regulatory Report +Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilization + Volumetric

The Report displayed sub-menu items. + Cycle Time + DG6 Regulatory Report +Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilization + Volumetric

"Daily Outstanding and Backlog Report" is a sub-menu of "Report" Tab.

"Daily Outstanding and Backlog Report" is a sub-menu of "Report" Tab.

The Daily Outstanding and Backlog Report displayed sub-menu items. - by All Work Items - by All Teams - by All End Users

The Daily Outstanding and Backlog Report displayed sub-menu items. - by All Work Items - by All Teams - by All End Users

Screen is displayed 1.Having heading "Daily Outstanding and Backlog Report by All Teams"2.Drop down list for team selection 3.Sub heading as "Current Date and Time for which the report will be generated". 4.Date and time in the format dd-mon-yyyy hh:mm respectively5.After Date and Time two buttons are there, like "Generate Online Report button" and "Generate Printable Report".

Screen is displayed 1.Having heading "Daily Outstanding and Backlog Report by All Teams"2.Drop down list for team selection 3.Sub heading as "Current Date and Time for which the report will be generated". 4.Date and time in the format dd-mon-yyyy hh:mm respectively5.After Date and Time two buttons are there, like "Generate Online Report button" and "Generate Printable Report".

pass

pass

R13

pass

pass

pass

The Team drop down list in the present screen contains the following valid values : a. All Teams b.Admin c.MMB d. Payment Processing

The Team drop down list in the present screen contains the following valid values : a. All Teams b.Admin c.MMB d. Payment Processing

"Generate Online Report"and "Generate Printable Report" buttons are visible and enabled in the present screen.

"Generate Online Report"and "Generate Printable Report" buttons were visible and enabled in the present screen.

The page is divided into Four parts and displays1.The top pane,2.Left navigational menu,3.The main body and4.The bottom pane.

The page is divided into Four parts and displayed1.The top pane,2.Left navigational menu,3.The main body and4.The bottom pane.

The left navigational menu consists of the following menus: + Reports+ Maintain Schedule+ Maintain User+ Scheduled Work Queue (#)+ Unscheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Create Work Item

The left navigational menu consists of the following menus: + Reports+ Maintain Schedule+ Maintain User+ Scheduled Work Queue (#)+ Unscheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Create Work Item

The left navigational menu displats the following menus: + Reports+ Maintain Schedule - Maintain User - Update User+ Scheduled Work Queue (#)+ Unscheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Create Work Item

The left navigational menu displayed the following menus: + Reports+ Maintain Schedule - Maintain User - Update User+ Scheduled Work Queue (#)+ Unscheduled Work Queue (#)+ Scheduled Work Queue – My Team (#)+ Create Work Item

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Screen is displayed havinga. Heading Maintain user - Update User b. Radio button for choosing update type with the text update user c.Fields to give user information which includes 1. Drop down list for team 2. Drop down list for name 3. Drop down list for role 4.Radio button for selecting primary role type with texts push and pull 5. Radio button for selecting Status with the texts active and inactive d. User skillsets are displayed with client, skill set type, skill set name and P/S as a table with add selected and remove selected buttons e. Buttons for Save and Update, Cancel and Restore and Cancel and Go Back Button f. Maintain User Audit Trail table with the following contents, 1.Update Made by 2.Update Type 3.Date & Time of Update 4.Update details

Screen is displayed havinga. Heading Maintain user - Update User b. Radio button for choosing update type with the text update user c.Fields to give user information which includes 1. Drop down list for team 2. Drop down list for name 3. Drop down list for role 4.Radio button for selecting primary role type with texts push and pull 5. Radio button for selecting Status with the texts active and inactive d. User skillsets are displayed with client, skill set type, skill set name and P/S as a table with add selected and remove selected buttons e. Buttons for Save and Update, Cancel and Restore and Cancel and Go Back Button f. Maintain User Audit Trail table with the following contents, 1.Update Made by 2.Update Type 3.Date & Time of Update 4.Update details

Update Type radio button is disabled and Update User text is grayed out.

Update Type radio button is disabled and Update User text is grayed out.

Primary Role Type and Status radio buttons are disabled

Primary Role Type and Status radio buttons are disabled

Add Selected and Remove Selected buttons are present but disabled.

Add Selected and Remove Selected buttons are present but disabled.

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Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.

Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.

User Audit Trail table is displayed below with the following columns: - Update Made by- Update Type- Date & Time of Update- Update Details

User Audit Trail table is displayed below with the following columns: - Update Made by- Update Type- Date & Time of Update- Update Details

The valid values in the present screen for the following drop down lists:

a.Teams: 1. Admin 2. MMB 3. Payment Processing 4. Utility

b. Client: 1. WMA Client

c. Skillset Type: 1. Pull 2. Push

d. P/S: 1. P 2. S

The valid values in the present screen for the following drop down lists:

a.Teams: 1. Admin 2. MMB 3. Payment Processing 4. Utility

b. Client: 1. WMA Client

c. Skillset Type: 1. Pull 2. Push

d. P/S: 1. P 2. S