MANOJ RANA CV Dec '15

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MANOJ KUMAR RANA Residence: 5C/135, Victoria street, Auckland Contact No: 0224531964 Email: [email protected] CAREER OBJECTIVE I am a willing master with drive, determination and an exhibited ability looking for a challenging position in a respectable association using around 15 years of my hospitality experience with suitable working skills and multicultural working environment in India and UK to successfully add in the movement and improvement of the association. SKILLS Team player Excellence in delivering guest service Interpersonal communication skills Quick Learner Dynamic approach towards work Barista experience Cashiering experience CURRENT WORK PROFILE Food & Beverage Attendant 11/2015-Present Sofitel Auckland Viaduct Harbour, Viaduct Quays Hotel Limited, Auckland Accor Group of Hotels Key Responsibilities & Duties: To give mindful and customized service to all visitors and guests through all feast periods, ensuring a wow experience. To take the table orders and maximize the sales through up selling and suggestive offering. To keep tables and designated service area spotless and clean according to the procedure manual. To take the responsibility of any assigned section given by the Supervisor within the F&B department.

Transcript of MANOJ RANA CV Dec '15

Page 1: MANOJ  RANA CV Dec '15

MANOJ KUMAR RANA Residence: 5C/135, Victoria street, AucklandContact No: 0224531964Email: [email protected]

CAREER OBJECTIVE

I am a willing master with drive, determination and an exhibited ability looking for a challenging position in a respectable association using around 15 years of my hospitality experience with suitable working skills and multicultural working environment in India and UK to successfully add in the movement and improvement of the association.

SKILLS

Team player Excellence in delivering guest service Interpersonal communication skills Quick Learner Dynamic approach towards work Barista experience Cashiering experience

CURRENT WORK PROFILE

Food & Beverage Attendant 11/2015-PresentSofitel Auckland Viaduct Harbour, Viaduct Quays Hotel Limited, AucklandAccor Group of Hotels

Key Responsibilities & Duties:

To give mindful and customized service to all visitors and guests through all feast periods, ensuring a wow experience.

To take the table orders and maximize the sales through up selling and suggestive offering. To keep tables and designated service area spotless and clean according to the procedure

manual. To take the responsibility of any assigned section given by the Supervisor within the F&B

department. To immediately answer the phone and amplify sales opportunities through information of

product and suggestive offering. Any other task within my range of competence as required by my immediate Supervisor,

Manager or Hotel management.

Page 2: MANOJ  RANA CV Dec '15

WORK HISTORY

Restaurant Manager 10/2012-08/2015Walk in the Woods Restaurant, Vaishali, Ghaziabad, India

Restaurant   Manager 02/2010-08/2012Fresc Co, a Mediterranean Restaurant, a unit of Lite Eat Out Foods Pvt. Ltd. Gurgaon, India

Key Achievements:

Successfully contributed in “La Tomatina” and “Thanks Giving” food festival organized in the restaurant.

Successfully met the sales target for three consecutive months.

Head Barman 01/2006-04/2009 The Embankment Restaurant & Bar, PKO Leisure Ltd., Lurgan , Northern Ireland, UK

Key Achievements:

Scored 96% in Mystery Shopper 03/2007 Awarded for best up seller 10/2007 Awarded for best up seller 02/2008

Café Assistant, Part time 06/2007-04/2009Cargoes Café & Delicatessen , Belfast Northern Ireland, UK

Sr. Steward left as Restaurant Manager 11/2000-01/2006Zosse Restropub, a Unit of KTB Hotels Pvt. Ltd. , Faridabad, India Sr. Steward 11/2000-07/2003Supervisor 07/2003-11/2004Restaurant Manager 11/2004-01/2006

EDUCATION Graduate Diploma in Business Studies 09/2015-08/2016Cornell Institute of Business and Technologies, Auckland

Bachelor’s Degree in Hospitality Management 07/1979-06/2000 Vels College of Science, University of Madras, Chennai, India

REFERENCEAvailable on request