Make Net Zero Energy Refurbishments for Houses a Mass Market...

This project has received funding from the European

Union’s Horizon 2020 research and innovation

programme under grant agreement No 696186

Make Net Zero Energy Refurbishments for

Houses a Mass Market Reality

Deliverable D1.5

Course Programme

Date Submitted 28th February 2018




1. Introduction

The Transition Zero project has received funding from the European Union’s Horizon 2020 research

and innovation programme under grant agreement No 696186 to make Net Zero Energy (E=0)

refurbishments a market reality in the UK, France and The Netherlands. The project aims to

facilitate commitments for 5,000 houses in the British and French market and building a pipeline of

additional demand. Transition Zero will achieve this through creating a viable refurbishment

proposition for social housing organizations, financiers and governments, enabling them to tune

their financing products and regulations. It will challenge the construction sector to start an

ambitious innovation process to deliver the proposition. Taken together, this massive demand, the

security that there will be finance available and an enabling regulatory environment will de-risk the

innovation investment for the builders. The project works through establishing a Transition Zero

market development team in each of the participating countries.

This deliverable, D1.5, is a paper describing courses and workshops convened to facilitate

collaboration and knowledge transfer between members of the Dutch, French and UK teams. In

particular this deliverable is an opportunity for the French and UK teams to benefit from the

experience of Dutch colleagues in delivering successful E=0 refurbishments, creating a viable

proposition and driving demand. However the course programme was structured so that, prior to

delving into this detail, the teams engaged in structured workshops to build a trusted working

relationship across the consortium, based on a platform of shared values derived from those

developed by the Dutch Energiesprong movements.

This paper describes the key workshops that have comprised the D1.5 course programme to date.

To maximise the collaborative benefit of the workshops, it was found that combining the French and

UK teams together (along with Dutch colleagues) worked better than keeping the teams separate.

Advantages of this approach included a greater diversity of perspectives, inspiration from other

teams’ distinct approaches, and efficiency in delivery. Further, it was found that the best format for

the workshops was over a single, focused day, rather than the 2-day format originally envisaged.

To date (February 2018) 5 workshops have taken place:

The volume deal and key challenges in each market – London 13th December 2016

Communication workshop – Paris 30th May 2017

Housing Manual workshop – Amsterdam 5th September 2017

Supply chain study trip – Utrecht 19th & 20th September 2017

Immature market matching workshop – Paris 5th January 2018

In addition a number of further workshop sessions are planned (as set out at 2.6 below).




It should be noted that this paper reflects only the author’s view and that the Agency (EASME) and

the Commission are not responsible for any use that may be made of the information it contains.




2. Course Programme

2.1 Volume deal, industry activation and energy service plan

workshops

Start date 13th December 2016

Duration 2 days

Location London, UK

Participants Ron van Erck, NL

Sébastien Delpont, FR

Pierre Lévi, FR

Hugo Vigneron, FR

Déborah Knight, FR

Arno Schmickler, UK

Jon Warren, UK

Nicholas Doyle, UK

Sandra Hayes, UK

Gareth Wordingham, UK

Content

Day 1 of the workshop addressed the volume deal commitment:

Structure of volume deal and collaborative commitment

Key challenges in each country

Engagement with housing providers (and industry) to achieve the collaborative commitment

(5,000 volume deal)

Lessons learned and shared from engagement to date

Strategies going forward

The agenda provided an opportunity for France and UK representatives to present and share

challenges specific to their territory, but also the approach to mobilising mass demand taken in the

Netherlands.

Day 2 of the workshop on the energy services plan was delivered as a part of E=0.

Outcomes and learning

Monitoring is very important to everyone involved in the French market. The responsibility for

monitoring sits with industry. One of the issues is who owns the results. Third party monitoring

would help to build trust. When working with tenants data protection is a key issue. It was agreed a

workshop on monitoring was required.




On the roadmap the FR MDT reported that they were speaking to more than 10 housing

associations. They were also speaking to construction companies and finance providers including a

public bank. The work had been divided into 6 work streams with each MDT member taking on two.

The work was being overseen by the project director. The FR MDT were working on an E=0 light for

the first pilots and would test which of the three worked the best. They were working on a

communication plan for tenants and two housing associations had already started working on this.

Focus for the next year was on contracting for pilots – a guide to housing associations on how to do

pilots. The FR MDT were being supported in this work by the NL MDT. The second focus for the next

year was on a framework for the next phase of E=0 retrofits.

For the UK MDT the most important issue was finance – what was on and off the balance sheet.

Work needs to be done on warm rents to ensure that the finance needed for retrofits did not need

to be secured against the housing stock.

Agenda

Energiesprong UK Limited

National Energy Centre

Davy Avenue, Knowlhill

Milton Keynes MK5 8NG




TRANSITION ZERO INTERNATIONAL TEAM MEETING

Tuesday, 13 December 2016 and Wednesday, 14 December 2016 in London

Attendees:

Ron van Erck, NL


Pierre Lévi, FR

Hugo Vigneron, FR

Déborah Knight, FR

Arno Schmickler, UK

Jon Warren, UK

Nicholas Doyle, UK

Sandra Hayes, UK


Venue for Tuesday: Impact Hub, 34b York Way, King's Cross, London N1 9AB

# Agenda item Lead

13:30 Transition Zero International Development

• Strategy discussion (Ron, Sébastien and Arno only)

Venue: Caffé Fratelli – Impact Hub ony available from 14:30

39, St Pancras International, Euston Rd, Kings Cross, London N1C 4QL

Ron

15:00 Transition Zero International Team meeting

• Welcome & Introductions

Arno

15:15 Energiesprong FR and UK: Roadmaps 2017

• Priorities for 2017

• Key challenges in each country – and how to overcome them

• Main outcomes envisaged to be achieved during 2017

Sébastien

16:15 Volume deal – collaborative commitment

• Structure of volume deal and collaborative commitment

• Key challenges in each country

• Engagement with housing providers (and industry) to achieve the

collaborative commitment (5,000 volume deal)

• Lessons learned and shared from engagement to date

• Strategies going forward

Ron

17:30 Close of meeting

18:00 Drinks and working dinner of Transition Zero Market Development Teams (NL, FR, UK):

Granger & Co, Stanley Building, 7 Pancras Square, London N1C 4AG

Energiesprong UK Limited

National Energy Centre

Davy Avenue, Knowlhill

Milton Keynes MK5 8NG


Union’s Horizon 2020 research and innovation programme

under grant agreement No 696186

Venue for Wednesday: CCT Venues, 135-137 Aldersgate Street, Barbican, London, EC1A 4JA

Attendees:

Ron van Erck, NL


Pierre Lévi, FR

Hugo Vigneron, FR

Déborah Knight, FR

Arno Schmickler, UK

Jon Warren, UK

Nicholas Doyle, UK - tbc

# Agenda item Lead

9:00 Transition Zero International Development

Strategy discussion (Ron, Sébastien and Arno only)

Arno

10:30 Industry activation and innovation

Innovation consortia

Supply chain mapping across NL, FR, UK

Ron

(Jon &

Hugo)

11:45 Conclusion and next steps

Review of actions agreed from the workshop

AOB

Arno

12:00 Close of meeting

Energiesprong UK has organised a workshop on the energy service plan which will take place at:

Trowers & Hamlins, 3 Bunhill Row, London EC1Y 8YZ

This workshop runs from 12:30-16:00 and the international Energiesprong colleagues are cordially

invited to participate if they wish.




2.2 Communication workshop

Start date 30th May 2017

Duration 1 day

Location Paris, FR

Participants Ron van Erck, NL

Sanne de Wit, NL


Pierre Lévi, FR

Hugo Vigneron, FR

Déborah Knight, FR

Sally Hancox, UK

Arno Schmickler, UK

Jon Warren, UK

Richard Beevers, UK

Sandra Hayes, UK


Emanuel Heisenberg, DE

Till Eichmann, DE

Uwe Bigalke, DE

Content

This workshop focused on the need to adopt a common identity and voice across the Transition Zero

consortium, based on approaches and techniques that have been used successfully by the

Energiesprong movement in the Netherlands, and to establish trust between consortium members.

The teams discussed a values-led positioning based on the approach suggested by leading marketing

thinker Simon Sinek, with content derived from the many social issues addressed by net zero energy

home refurbishments. This was an opportunity for each national team to share the key issues as

they saw them, before collaboratively agreeing an approach.

Led by the Dutch team, the agenda then progressed to a discussion of the type of organisation the

Transition Zero consortium wished to develop, setting a foundation for collaborative working. This

was developed into a consensus on the ways in which the consortium would communicate

(internally).


The workshop kicked off a stream of work that was taken forward by nominated members of each

team throughout 2017. Outputs included a comprehensive set of branding guidelines, and a

statement of the Transition Zero values. In turn, this allowed the development of marketing plans

for each country.




Records

Sign-in sheet

Agenda




1 Funded by

the European Union

This Transition Zero project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 696186

COMMUNICATION IS ABOUT EVERYTHING WE DO

> AGENDA MAY 29, PARIS

20.00 Diner

Gioia Mia, 61 rue de Provence, 75009 Paris

> AGENDA MAY 30 PARIS

Greenflex, 16, Boulevard Montmartre – 75009 Paris

Objective: Define a style and positioning for Energiesprong/Transition

Zero and use that to define how to execute on our activities.

9:00 Introduction (Ron)

9:15 Why – How - What (Offf)

It is not what you do as an organisation that makes a strong brand or why

people want to be a part of what you’re doing. It’s because why you do it.

To make the Energiesprong/Transition Zero movement powerful and to

have greater impact (globally), we’ll focus this session on what drives us

as teams. This very heart of our existence will be a guidance trough

everything we do and all the decisions we make.

Please all ensure you have seen the Simon Sinek clip o n Youtube before

the meeting: “ Start with why”

https:/ /www.youtube.com/watch?v=mqZyg2XAmDk

Result; Clear messages and a strong basis for everybody to challenge

everything you do and the decisions you make.

10.45 Coffee break

11:00 Define Identity (Offf)

Now we’ve determined “ Why” we do what we do, how we d o this and

what it is we do. Equally important is to determine in what way we are

doing it.

2 Funded by

the European Union

This Transition Zero project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 696186

What are the values and what is the right behaviour that suits

Energiesprong/Transition Zero . In other words, what is our organisational

culture?

During an intensive session we determine this by looking at what words

we think fit our Why and what the exact meaning is of these words.

Result: have an understanding of our values and behaviour that can form

a basis for how we operate and communicate.

12:30 Lunch

l’Imago, 16, Boulevard Montmartre – 75009 Paris

13:45 Our interventions to achieve objectives

What actions lead us to be the organisation we want to be? Where do we

want to be in 3 years as an organisation? Per market we’ll focus on what

actions and activities are needed in the coming three years and how can

we be/stay attractive to our stakeholders.

[For clarity: this is for Market Development team towards our peers, not

for stakeholders towards end -consumers. OEM’s need to figure that out

and might benefit from support]

Result: List of actions for positioning your Ener giesprong/Transition Zero

team.

15.15 Coffee break

15.30 Communication is about everything we do

Now that we have defined the actions, we know our Why and we have an

understanding of our values and behaviour it is time to test this.

In this session we’ll determine for each activity or action in which way we

are going to communicate about it. What means do you use, what is the

style and who is the sender of the message. We’ll do this exercise per

market development team.

Result: Action plan.




2.3 Housing Manual workshop

Start date 5th September 2017

Duration 1 day

Location Amsterdam, NL

Participants Sally Hancox, UK

Alex Rathmell, UK

Richard Beevers, UK

Suzanne Schmelcher, DE

Uwe Bigalke, DE

Déborah Knight, FR

Pierre Lévi, FR

Sanne de Wit, NL

Marjon Uyterlinde, NL

Martin van Bremen, NL

Content

The aim of this workshop was to synthesise perspectives from each country to arrive at a common

framework for the ‘housing manual’ – a map of the process a housing provider goes through to

adopt the Energiesprong model for refurbishment projects. The format was designed (by Head of

the UK MDT, Sally Hancox) to provide an overall structure based on the Netherlands approach, into

which the input of each participant could be incorporated, retaining the flexibility to accommodate

different perspectives, terminology and conceptualisations.

This was achieved by using a large interactive wall chart, on which participants could place their

prioritised suggestions. This was followed by facilitated discussion of the key stages, breaking the

group into smaller units containing representatives from each international team. The resulting

changes were made to the wall chart, which was then summarised with the whole group to check

consensus.


It was evident that differences of perspective existed between national teams. For example, the

‘assessing’ stage is very different between the UK and French markets, with the latter enjoying more

comprehensive and accurate housing stock data, which has a major bearing on the ease with which

this phase can be completed. However, the work carried out previously to align the teams around a

common purpose and approach (see above) meant that these differences were manageable and

could be integrated into a coherent whole, giving a common approach to the Transition Zero

‘journey’ across the consortium.

The UK team took the outputs from the workshop and created a single version of the housing

manual (included below). This was further refined at subsequent consortium meetings, and

continues to provide a common framework for the engagement of market stakeholders in each




territory. It also provides a structure for the collection of feedback and lessons learned at each stage

in the process.

Records

Agenda

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INVITATION MEETING HOUSING MANUAL

> 5 SEPTEMBER

We would hereby like to invite you for the 'Housing Manual' meeting on September 5th from 11.00

am till 16.00 pm in Amsterdam.

> AGENDA

You will get a detailed agenda for this workshop on the day but here is a little more information on

what you can expect during this session.

We will agree on the purpose so that we all share the same view - in what circumstances do you

think you will use the new guide?

What is the name and shape?

Is it a manual/ book or a journey/ map or something else?

What are the chapters/ stages/ destinations?

What style would you like this guide to be in?

Next actions and responsibility?

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Room of Ideas

> LOCATION

The meeting will take place in Room of Ideas,

Roelof Hartstraat 74, Amsterdam.

HOW TO GET THERE

Take the intercity train at Schiphol Airport to Amsterdam Zuid (south).

From there take tram 5 (direction Centraal Station). Please get off at Roelof Hartplein (4

stops). From there it 's a 3 minutes walk to the Room of Ideas. You can \ nd the walking

route here.

REGISTER

Would you be so kind to let us know if we can welcome you there or not? Please let us know

via email [email protected]

Team Energiesprong NL & UK

See you on the 5th at 11.00 am in Amsterdam!

Copyright © 2017 Energiesprong, All rights reserved.

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You can update your preferences or unsubscribe from this list.




Session plan

Table of outputs

> Desirable warm affordable homes for life.

The Transition Zero project has received funding from the European Union’s

Horizon 2020 research and innovation programme under grant agreement No 696186

Housing Manual Meeting

11:00 – 16:00

Amsterdam 05.09.17

Introductions

11.00

1. Who is it for? 4 flipcharts on the wall with HA’s, Suppliers, Residents, MDT’s 20 minutes.

4 post it’s with 1234 on and they have to prioritise.

11.20

2. When do they need this >Write down on post it and hang in the right order individually

20 minutes

This is to try and get the stages

11.40

3. Filling in the gaps >

2 groups one of each country – discuss the journey and gaps

30 minutes

12.10

15 minutes discussion – Agreement

12.25

4. Is it instruction or inspirational

What’s the difference between instruction or inspirational

What is the difference in experience? – In groups of 4 – 1per country – come up with an example of

good / bad Insp/Instruction

15 minutes

> Desirable warm affordable homes for life.

The Transition Zero project has received funding from the European Union’s

Horizon 2020 research and innovation programme under grant agreement No 696186

What do you think would work best here?

10 minutes

12.45 - Lunch Put the sheets up

13.30

5. Go back to document agree on Axes > 15 – What do we all agree on?

The headings agreement? > 10 minutes

Write on post its > 20 minutes – What are the Stages

Content

6. 14.30 - 10 coffee

14.45

7. Check we agree or not?

One or one each. Actions and time scales.

Medium agree – app, book, website, etc

What is the name and shape?

Is it a manual/book or a journey/map or something else?

What are the chapters/stages/destinations?

What style would you like this guide to be in?

Next actions and responsibility?

This is what we agreed

This is what you said before

What do you think now?

Instruction or Inspiration

Coffee

Medium

Next steps




2.4 Supply chain study trip

Start date 19th September 2017

Duration 2.5 days

Location Amsterdam, NL

Participants Sally Hancox, UK

Alex Rathmell, UK

Jon Warren, UK

Arno Schmickler, UK

Rosemary Coyne, UK

Tom Elliott, UK

Ian Hutchcroft, UK

Alex Steeland, UK

Suzanne Schmelcher, DE

Uwe Bigalke, DE

Vincent Rigaud, FR

Déborah Knight, FR

Pierre Lévi, FR

Ron van Erck, NL

Sanne de Wit, NL


Content

The Energiesprong Customer Journey – High Level

Workshop Output, 6 September 2017

Stage Visioning Assessing ES Planning ES Matching ES Constructing ES Living ES

Key Question What’s our vision? Will ES work here? How will we deliver ES? Who are the right partners to ensure ES succeeds?

How will we execute our construction project plan?

How will our vision become a long term reality?

Headings What is ES?

Who’s in the team

Understanding net-zero energy approach

Help with explaining net

zero energy

High level business

model

Portfolio benefits

Business case

Which housing stock to

choose?

Stock assessment

How to select dwellings?

Get a feel for the tenant’s neighborhood

Legal framework

Which business model to

choose

Finance

Communication

resources

How to contract the

energy guarantee

Energy bundle

Monitoring

Warranty

Which specs to include in

the procurement phase?

How to finance

refurbishment

Innovation workshop

Negotiations

Specification

Procurement

Location

Stakeholders/tenants

Contracting

Tenant communication

strategy

New tenant contract

EFV & monitoring

How to

achieve the best solution

+ convince local

stakeholders

Building handover

Model house

Tenant relations

Handover instruction

manual

Monitor, evaluation,

aftercare

Tenant satisfaction

Help with energy use?

Maintenance & long term

monitoring

Performance

measurement

How to maintain/

guarantee the LT performance

Project monitoring

Critical Success

Factors

CEO Commitment Sound business case

How to choose the houses

Good stock data

Project Plan

How to get organised (team/roles)

Procurement

Energy Service Fee

Influence of tenants on

what areas?

What does it mean to

become an

Energiesprong supporter

Building phase

Tenant engagement

Order building stock by

typology

Assess & monitor

prototypes

Contractor performance

management

Monitoring

Decision

(Go / No Go)

Are we going ahead in

principle?

Does this work in principle,

given our stock?

Are we going ahead in

practice? Which stock are we going to renovate?

Who will be our suppliers? N/A N/A

Resources

Case studies Baseline energy

performance

Tenant agreement/ commitment

Specifications

Planning consent

Procurement document

Project execution

Create business case

Collaboration Boards Exec Teams

Finance teams Development Teams

Neighborhoods Teams

Tenants

Finance teams Development Teams

Neighborhood Teams

Tenants

Suppliers Tenants

Suppliers Tenants

Tenants




On 19 and 20 September 2017, the Dutch Energiesprong team held a 2-day event to share their

expertise with the UK Market Development Team, suppliers and major contractors. The trip was

designed to offer an insight into successful Energiesprong projects in the Netherlands and for this to

inform the UK approach.

Day One of the trip included a site visit to successfully renovated Energiesprong homes in Utrecht,

De Wierslaan. Visitors were given a tour of the completed properties to gain a clearer understanding

of the Energiesprong solution in practice. This was followed by a visit to the new build project site

where the Energiesprong approach has evolved beyond housing retrofit to encompass brand new

housing developments.

Ron van Erck, Head of International Market Development, opened the second day with a

presentation detailing the business case for Energiesprong alongside procurement and development

opportunities. The remainder of the morning was comprised of a tour of the Factory Zero factory in

Tiel where energy modules are manufactured. Presentations were delivered by the Factory Zero

team to offer an insight into the manufacturing process and how this could be transferred to the UK

market.

The afternoon was devoted to a number of workshops which explored monitoring, testing and

performance guarantees for the Energiesprong model. Opportunities were given for suppliers to ask

questions and develop an idea of how the approach might be implemented in line with their own

requirements.

On Day 3, the UK MDT convened a workshop with Pierre Levi from the French MDT to focus on the

Volume Deal. The approach taken by the French team – organising industry support for a Charte

d’Engagement – provided inspiration and insight for the UK team, who went on to discuss how these

ideas could be used to underpin an ambitious volume deal campaign for the UK.

An article about the event can be found here: http://www.energiesprong.uk/energiesprong-

netherlands-visit/


Those who attended the event sought an understanding of the technical aspects and commercial

implications of Energiesprong, as well as an opportunity to see the approach in action. The trip

resulted in increased knowledge and continued partnership with suppliers. Feedback from the event

was positive, with visitors expressing a desire to further assess opportunities for UK projects and

attend future Energiesprong study events.

The concept for a UK volume deal was further developed over subsequent months, including regular

planning sessions and an event in Bath, UK, in November 2017 to market test the concept.




Records

Agenda

> PROGRAMME DAY 1

12.30 h Leave Schiphol with bus to Heerhugowaard for ‘live’ project site

During the bus drive we’ll make and give introductions. Lunch and drinks will be

provided.

13.30 h Tour at renovation project site of Woonwaard and BAM

15.30 h Tour at new build project site if there's time

17.00 h Back to Amsterdam

19.00 h Dinner in Amsterdam

Sign in Sheets

> PROGRAMME DAY 2

08.00 h Breakfast and Energiesprong presentation by Ron van Erck: Scope,

business case, product development, different procurements and market size; how big is the

market and how much do you need to invest?

09.30 h Bus drive to Factory Zero factory in Tiel

11.00 h Tour at Factory Zero ‘factory’ where they make energy modules

13.00 h Lunch

13.30 h Presentation Factory Zero and a front-runner supplier

14.30 h Parallel Workshops on:

Monitoring and testing

Performance guarantees

Customer engagement

16.30 h Next steps for you: How can we help?

17.00 h Bus back to Amsterdam/Schiphol

19.00 h Arriving at Schiphol




2.5 Immature market matching workshop

Start date 5th January 2018

Duration 1 day

Location Paris, FR

Participants Jon Warren, UK

Kore Mason, UK


Pierre Lévi, FR

Hugo Vigneron, FR

Déborah Knight, FR

Ron van Erck, NL

Sanne de Wit, NL


Sjoerd Klijn Velderman, NL

Content

In the UK and France, there’s still a challenge to get the required performance outcome, price and

collaboration between housing associations and suppliers. The European procurement rules in FR

and UK play a part in that, but to successfully do net zero energy projects, a solution needs to be

found for these issues first.

This meeting will aim to discuss respective issue and produce guidance. The outcome of this will feed

back into the housing manual under the ‘matching’ chapter. The performance specification is

explored to examine the ‘hard’ and ‘soft’ criteria that will allow some flexibility whilst not

compromising the high standards required by Energiesprong.

Outline Agenda

• Short presentation of what the Energiesprong standard is in each country

• What are the biggest discussions between market players about? What are the biggest

concerns?

• Synthesis of guidance on what characteristics should be fixed and where greater flexibilities

would help build commitment.

Discussion

Key discussion points included:

Cost of solutions generally, including tipping points in costs that were affected by certain parameters

in the performance spec and whether these were driving particular (more expensive) technology

choices.




Net Zero & thermal performance. The feasibility of Net Zero for certain archetypes and whether net

positive is worth striving for in retrofit solutions. The impact of different conditions in the different

markets was discussed and whether these conditions would persist in the future. For example, in

the Netherlands there is a net-zero arrangement until 2020, in France there are similar retail and PV

generation tariffs, whilst in the UK there are very low rewards for renewable generation.

Genuine outcomes, backstops or waypoints? The level of ambition was discussed and the intention

of each aspect of the performance specification and whether each criterion was an outcome,

whether it was an intermediate waypoint for the market or whether it was a backstop to prevent an

unintended outcome. Reduction of CO2 is not included in the performance specification, yet

Energiesprong delivers a very high level of savings, but this is delivered via the thermal and net zero

targets. Including higher-productivity ‘offsite’ manufacture is another benefit that Energiesprong

delivers but the installation time ensures that this is supported and encouraged.

A risk matrix approach was developed to examine both the supply and demand side risks of over and

underperformance. Whilst the outline structure was drafted the content would be populated in the

next workshop and included under the deliverables 5.1 and 5.2.


There are key differences in markets for retrofits across the countries engaged but only minor

flexibility in the specification for each market is required. Flexibility allows for effective market

matching between the players in the early market for Energiesprong solutions.

Selecting the path that provides sufficient cost reduction potential will be key to the development of

the Energiesprong market beyond social housing in Europe.

The risk of diluting the transformation change that Energiesprong creates and been seen as ‘just

another retrofit’ should be avoided by making best use of innovation funding to develop and learn

from the various concepts being created.

Outputs taken forward were:

- Guidance on matching to be added to the housing manual

- Development of a risk matrix that will be further developed to contribute to deliverables 5.1

and 5.2




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Programme proposal for the / rst international Collaboration Day

> January, 5 in Paris

To start the New Year together and to be more e@cient, we invite you to our Energiesprong-

coworking day on January 5th. The collaboration days are an effective way of working together on

a number of subjects and instead of organizing separate meetings, we combine them in one day.

Please read the agenda and con/ rm your presence. At the start and end of the day we always

check our objectives, whether a follow-up session is needed or which urgent topics need attention

the next time.

Sebastièn has invited us to use the Green2ex headquarters for this 6rst trial (thank you Sebastièn),

so we look forward to seeing you there in the New Year!

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2.6 Planned workshops[AR1]

A series of further collaborative workshops are planned for 2018, to continue advancing

collaboration on the following key topics. Workshops will involve nominated specialists from each

team.

Housing Manual Ongoing working group on development/description of a

structured process for housing associations to do net zero energy

projects. This manual needs ongoing works because the market

reality keeps changing as the projects develop.

In the UK and France developing the matching process or

procurement phase (which is a large part of the manual) for the

current situation in an immature market has priority. Hence, the

‘Immature market matching’ (see below) precedes this activity.

Immature market matching Driving early market trough effective matchmaking

In the UK and France there’s still a challenge to get the required

performance outcome, price and collaboration between housing

associations and suppliers. The European procurement rules in FR

and UK play a part in that, but to successfully do net zero energy

projects, a solution needs to be found for these issues first.

This taskforce will work on finding a solution for this. The outcome

of this will feed back into the housing manual under the ‘matching’

chapter.

Performance Spec The Energiesprong standard is not always realistic as an outcome

in the first pilots in the UK and France. During a session on the 5th

of January we’ll try to come up with a strategy to drive the right

innovations to come to Energiesprong-standards, without the first

pilots needing to deliver this full standards now.

Design overall evaluation model How do we measure success in net zero energy projects? During

this first session we’ll determine when a project would be

considered successful for which stakeholder and if it would be

helpful to develop an approach to measure this. We’ll also discuss

the evaluation/learning model/improvement loop. The lessons

learned need to feed into the housing manual and other tools.

Tenant engagement In the ongoing tenant engagement taskforce we’ll work on a

manual for tenant engagement. We’ll share lessons, create tools

and come up with creative ideas to engage better with the people

we’re actually doing this for.

Living our Values and communication This ongoing workgroup focuses on creating a stronger

international Energiesprong brand. The topics that will be

discussed vary. Examples of topics are: Social media campaign,

international database, E-zine, how Energiesprong behaves,

taglines per target group, net zero hero/champions etc.

Make Net Zero Energy Refurbishments for Houses a Mass Market...

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