Living & Working at Ayers Rock Resort - Voyages …/media/images/pdfs/corporate/...Living & Working...
Transcript of Living & Working at Ayers Rock Resort - Voyages …/media/images/pdfs/corporate/...Living & Working...
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Voyages Indigenous Tourism Australia is owned by the Indigenous Land Corporation (ILC) and manages tour-
ism and resorts on their behalf. With a strong commitment to social responsibility, all profits from our business
activities go towards supporting Indigenous training and employment across Australia.
Voyages offers experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in
the iconic Red Centre, Home Valley Station in the Kimberley region of Western Australia, and tourism facilities
at Mossman Gorge in Tropical Queensland.
Our Vision:
Ayers Rock Resort offers a World Class Indigenous Tourism Experience where guests can interact
with Indigenous people and their culture whilst experiencing the magic of Uluru and Kata Tjuta.
We aim for 50 percent Indigenous participation in the Ayers Rock Resort workforce by 2018.
We have established the National Indigenous Training Academy with 100 Indigenous people participating
in enterprise-based training each year.
Anangu communities are assisted to develop businesses that provide goods and services to Ayers Rock Resort.
Yulara is home for our Team Members, Business Partners and their Families and we strive to make it a welcom-
ing, diverse and safe environment where residents treat each other respectfully and live harmoniously.
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Our Values:
Respect
We treat others with consideration, understanding and empathy. We recognise and value the culture, beliefs
and strengths of others. We work daily to create a sustainable environment.
Honesty
We foster open communication. We engage in transparent decision making. We conduct ourselves profession-
ally at all times.
Trust
We stand by our promises in the face of difficult challenges. We empower others to make decisions for them-
selves. We champion the protection of confidential information and others’ rights to privacy.
Excellence
We strive for perfection in all things. We push the boundaries of our expertise. We use innovation to take us be-
yond the call of duty.
Courage
We make tough decisions, and we stand by them. We promote our values despite the personal consequences.
We dare to attempt the bold, the new and the uncharted.
Our Logo
We believe that travel should be an inspiring experience for our guests, as symbolised through our vibrant logo:
.
Inspired by Margaret Smith's painting, Two Sisters, the logo represents the red earth and the sun, with the spi-
ralling stars of the night sky mimicking the shape of sails of the resort, culminating in the central meeting place.
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Our Responsibilities:
Voyages is committed to nurturing and sharing Australia's sensitive eco and cultural destinations and also to
protecting them so that our guests might enjoy them for years to come. As we feel privileged to operate in re-
mote locations, it is critically important to us that we address local needs and concerns. We have therefore
made a commitment to work with local communities via:
Sustainable environmental tourism practice;
Respecting and supporting local cultures;
Offering employment and training.
Ownership:
Voyages Indigenous Tourism Australia is a wholly owned subsidiary of the Indigenous Land Corporation (ILC), a
statutory authority established in 1995 with the purpose of assisting Indigenous people with land acquisition and
land management to achieve economic, environmental, social and cultural benefits. Voyages was purchased in
2011 on behalf of Wana Ungkunytja which represents the business interests of the nearby communities of Muti-
julu, Imanpa and Docker River.
Our corporate Office
Our corporate office is located in the heart of Sydney’s CBD and is home to over 70 employees who support our
remote location operations. We have members of our Executive team based out of this office including Mr An-
drew Williams, our Chief Executive Officer.
This office is the headquarters for our Sales and Marketing team and you will also find Guest Experiences, Fi-
nance, IT, Legal, the Talent Team and the Voyages Travel Centre.
The Travel Centre has over 30 employees who ensure that the resorts bookings are kept up to date, promote
the tours and facilities on offer at the resort and are the first port of call for many people to experience one of the
Voyages Destinations.
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Our Destinations
Mossman Gorge
Located in the southern part of the Daintree National Park, Mossman Gorge is one of the few places in the coun-
try that the visitors can gain an insight into the lives, culture and beliefs of Australia’s Indigenous population and
their connection to the natural environment, while at the same time enjoying an array of visually stunning sites.
Visitors are greeted by not only pristine rainforest, cool streams, towering mountains and the dramatic gorge, but
also a warm and friendly welcome from the local Kuku Yalanji people.
The new world class eco-tourism visitor’s centre was constructed in partnership with the Mossman Gorge Abo-
riginal community. The visitor centre will not only preserve the natural beauty of the environment, but also en-
hance the overall tourist experience. The Centre will provide a number of services and facilities such as a com-
fortable welcome area, contemporary café, well-stocked Indigenous art gallery and retail store, booking area for
Indigenous guided walks, extensive car and bus parking away from environmentally sensitive areas and an eco
friendly bus service to take visitors to and from the Gorge itself.
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Home Valley Station
The Kimberley region within far north-western Australia has a wonderful history which continues today – from
the ancient civilisation of the Australian Indigenous people, to those European explorers who paved the way for
today's pastoral industry. Modern day diversification of these enormous land holdings has seen the development
of tourism and in Home Valley Station’s case, an on-site training academy and suitable employment designed
for Indigenous men and women from the area.
At Home Valley Station we pride ourselves on providing guests with the ultimate Australian outback experience.
Accommodation across the Station provides options for travellers of all preferences – from those who prefer
their rugged outback adventure with a twist of luxury to those seeking a more intimate experience.
Home Valley Station is an outback adventure playground of nature’s most breath taking combination of towering
gorges, sparkling waterholes, ever-flowing rivers, untouched beaches, billabongs, waterfalls and stunning an-
cient landforms and ranges. Our guests have the privilege of touring with knowledgeable guides who provide a
special insight in to the Kimberley landscape, flora and fauna.
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Ayers Rock Resort
Ayers Rock Resort is located at the gateway to the World Heritage listed Uluru - Kata Tjuta National Park, just
6km from Ayers Rock Airport. Ayers Rock Resort is one of the largest integrated resorts in the Southern Hemi-
sphere, including 5 hotels ranging from budget backpackers, family style and luxurious five star hotels, as well
as a campground with over 400,000 guests each year. There are approximately 750 staff living and working at
Ayers Rock Resort.
Ayers Rock Resort is an exciting and unique place to work, with many opportunities available for staff to devel-
op, learn and experience life in Central Australia.
Guests generally stay for 1-2 nights and are able to choose from six styles of accommodation from $36 to $998
per person/per night. The Resort enjoys strong occupancy levels throughout the year, although our peak periods
are typically during the milder months of March and April and later in September and October.
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Ayers Rock Resort
Sails in the Desert Hotel
A member of Pullman Hotels
5 Star Hotel, 232 Rooms
Named after the soaring white sails that crown its roof, this is Ayers Rock Resort’s premier hotel. Exquisitely
furnished and designed, the interior décor focuses on Aboriginal heritage and culture, with a gallery in the lobby
and significant artworks featured throughout the public areas and in the private rooms.
Desert Gardens Hotel
A member of Novotel Hotels
4.5 Star Hotel, 218 Rooms
Magnificent ghost gums and flowering native shrubs are the setting for this lovely hotel. Desert Gardens Hotel is
centrally located to all resort and touring facilities and offers a range of stylish accommodation, from shaded
poolside rooms to the magnificent deluxe rooms overlooking the desert.
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Ayers Rock Resort
Emu Walk Apartments
A member of Grand Mercure Apartments
4 Star Hotel, 60 Apartments
Sheltered behind gardens of native trees and forming a walkway through the heart of the Resort is an avenue of
terraced apartments. Light and spacious, well equipped and fully serviced, the Emu Walk Apartments can cater
for up to six people. All apartments are fully self-contained, with separate kitchen, living and bedroom areas.
The Outback Pioneer Hotel
A member of Ibis Styles
3.5 Star Hotel, 167 Hotel Rooms and 168 Lodge Beds
Looking for a traditional Aussie hospitality? You’ll find it at the Outback Pioneer Hotel & Lodge - with your choice
of 3.5 star hotels or 2 star lodge accommodation, from comfortable, affordable hotel rooms and budget cabins to
dormitories. This hotel is perfect for the demands of travellers looking for quality service in relaxed surrounds.
Combined with all the luxuries of the Resort, the Outback Pioneer Lodge is ideal for families who want to enjoy all
that Ayers Rock (Uluru) has to offer.
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Ayers Rock Resort
Ayers Rock Campground
Located within the Voyages Ayers Rock Resort complex, the campground is well equipped with modern ameni-
ties perfectly suited to families, independent travellers and groups. Pitch your tent on lush green grass under the
shade of native desert oaks in the tent sites or choose air-conditioned cabins. Voyages Ayers Rock
Campground offers a range of services and facilities to make the great outdoors truly enjoyable.
The Outback Pioneer & Lodge
3 ½ Star Hotel & 2 ½ Star Lodge
Emu Walk Apartments
4 Star (Self contained)
Desert Gardens Hotel
4 ½ Star
Sails in the Desert
5 Star
In December 2011, Accor opened New Frontiers by collaborating with Ayers Rock Resort under a franchise
agreement. In an announcement at Sydney’s Opera House, Accor revealed the partnership would allow Accor to
provide a full range of services to complement the day to day operations of the Resort.
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A Taste of Our Dining
Tali Wiru
An intimate dining experience under the outback sky ‘Tali Wiru’, meaning beautiful dune in local Anangu lan-
guage, encapsulates the magic fine dining under the Southern Desert sky. Instead of walls, this open-air restau-
rant has magnificent views of Uluru and the distant domes of Kata Tjuta (The Olgas); for music there’s the still-
ness of the desert at night.
Relax with champagne and canapés around a fire-pit while you watch the sun set. As the day turns into night,
stroll to the top of the dune for a table d'hôte four-course dinner, matched with premium Australian wine. After
dinner, a local storyteller will captivate you with celestial creation stories. Tali Wiru is so much more than a din-
ing experience, it’s a night you will remember for the rest of your life.
Sounds of Silence
Entered into the Australian Tourism Hall of Fame, Sounds of Silence offers the best of the Red Centre distilled
into four magical hours. An evening of dining under the sparkling outback sky while a storyteller shares tales told
under the stars.
Your journey begins on a lone sand dune. A path takes you to an uninterrupted, 360 degree view of this vast
landscape. In front of you is the fabled Uluru; behind you are the domes of Kata Tjuta and possibly the most
spectacular sunset you have ever seen. Here you enjoy sparkling wine and a selection of delectable canapés.
As the sun sets you feast on a BBQ of authentic Australian delicacies such as barramundi, kangaroo, crocodile,
bush salads and classic desserts, complemented by Australian wines. Attention then turns to some of the worlds
best stargazing as our start talker takes you on a spectacular tour of the night sky. As you wind down after din-
ner you are offered a choice of tea, coffee or port.
Sounds of Silence is highly recommended and we encourage every visitor (and member of staff) who comes to
Voyages Ayers Rock Resort to join us for this unique event.
Desert Awakenings
Desert Awakenings is a much sought after experience that delivers insight into the ancient landscape, ecology,
culture, heritage, and history of what is now regarded as Australia's spiritual heartland.
Experience the tranquillity of the pre-dawn land under a canopy of stars. Watch the amazing transformation of
colours and life as the desert awakens with Uluru and Kata Tjuta as your backdrop. In the company of your ex-
pert guide and with no more than 15 other guests, Desert Awakenings is designed to introduce you to the natu-
ral and cultural landscapes of this remarkable region.
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Living & Working at Ayers Rock Resort
Whether you are arriving at the Resort by bus, car or plane, Human Resources or a representative from your
workplace will meet you and help you settle in to your accommodation. Jetstar and Virgin Australia flies direct to
Connellan (Ayers Rock) Airport daily from Sydney, and Qantas Link flies directly from Cairns and Alice Springs.
Jetstar also offers direct flights from Melbourne four times per week. When you are booking your flights, please
ensure you arrive on Tuesday so you are able to attend orientation. If you are driving to the Resort, please ar-
range your travel to arrive by noon on the Tuesday.
Travelling distances to Ayers Rock:
Weather
The temperature at Ayers Rock Resort in summer are on average a bit higher than in Alice Springs and the
winter nights just a little colder. In other words, temperatures are just a bit more extreme. Nights and mornings
during winter can be very cool and employees and guests are advised to pack appropriate warm clothing.
FROM KILOMETRES HOURS DRIVE
Alice Springs 460 5
Kings Canyon 310 2 to 3
Adelaide Around 1800 18 to 22
Sydney Around 2900 28 to 32
Melbourne Around 1935 20 to 22
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Average
daily max
37.5 35.8 33.5 28.8 23.4 20.2 20.3 22.6 26.4 31.5 34.1 36.8
Average
night min
21.2 20.5 17.4 12.6 7.9 5.1 3.4 5.5 9.1 13.5 17.2 19.8
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Arrival Process
All new employees follow a set Orientation process. This includes being met upon arrival by Human Resources
or your Departmental representative, settle in to accommodation, attend a welcome dinner, Resort Induction
and Departmental Induction.
Tuesday Timetable
New Employee - Welcome Dinner
Each Tuesday evening, new staff are met at the Housing Office and taken on a guided walk to familiarise with
some of the resort facilities. The walk concludes with an informal welcome dinner, providing an opportunity to
meet other new staff members, your supervisor, Human Resources and gain further details regarding your new
role.
Airport Pick Ups You will be collected from the Airport by a member of our team. You will then be taken
on a quick orientation of the Resort and then taken to the Housing office.
Housing Office New Staff will be issued with keys, resident’s card and a Welcome Pack. A Learning &
Development team member will take you to your new home.
4:15 pm You will be collected from the Housing Office to go on a walking tour of the resort.
5:15 pm Welcome Dinner
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Resort Induction Timetable:
Wednesday
Thursday
0830 Department Induction – Head to your Department/Hotel to meet your manager
1000 Responsible Service of Alcohol – Compulsory for all Food & Beverage Employees
Location: Adult Education Centre ( AEC) - Library building
Ecolab Chemical Training - Compulsory for all Housekeeping, Kitchen and Laundry staff
Location: Outback Pioneer - Human Resources Office
Training for all staff from 12 pm is back in the Adult Centre (AEC) - Library building
1200 Snake Catcher - Danny Dreis
1230 Lunch
1300 Human Resources Key Employment Provisions - Barry Cripsey
1400 Work Health and Safety - Tom Tarnowski
1445 Tradeshow including the Fire, General Managers & Hotels, Indigenous Engagement Team, Guest
Activities and National Indigenous Training Academy
1515 Mutitjulu Foundation - Mandy Pearce
1525 Cultural Awareness - Leroy Lester
1545 Housing & Security - Brett Crocker
1630 Time sheets, certificates and feedback forms
1700 Finish Induction
0630 Meet at Outback Pioneer - Bough House for breakfast
0700 Transport to Uluru/Kata Tjuta National Park with AAT Kings Tours
0800 Uluru Aboriginal Tours - Local Anangu working with an interpreter showcasing local Indigenous Culture &
Tjurkurpa
0900 Cultural Centre - National Park Rangers, Maraku & Walkatjara Galleries
0945 Arrive back at Adult Education Centre
1000 Human Resources Document Signing
1045 Voyages Presentation - Palya Spirit
1115 People-ology by Accor
1600 Finish Induction Day One
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Accommodation
Rental accommodation at Yulara (the residential community) is owned and supplied by Voyages Ayers Rock
Resort. There are various styles of housing within the Resort; each type of accommodation allocated is based
on factors such as position of employee, length of stay and availability of accommodation.
Housing Allocation
Housing will be allocated for you prior to your arrival. Rooms are furnished with a bed, built in wardrobe, din-
ing table with chairs, sofa/chair and a fridge/freezer. All have air-conditioning. The following are items that
employees are to provide: TV, microwave, pots, pans, cutlery, and bedding. As mentioned there are various
types of accommodation and below are examples of two types.
Front line staff (e.g. food & beverage/housekeeping etc.) accommodation is on a share basis in dorm rooms.
Staff share a kitchen and bathroom facilities with up to 3 other people. Furniture provided includes a single
bed, built-in wardrobe and casual chair. Being somewhat confined, people best suited to life in a remote desti-
nation tend to be respectful and tolerant of their room-mates and neighbours.
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Housing Allocation
For supervisors and trades related positions (not including assistants) accommodation is a studio
style. This accommodation has its own bathroom and kitchenette with a fridge/freezer. The cost of this accom-
modation is approximately $175 per week plus a bond of $350. Electricity is not included.
All accommodation types have their own cooking facilities, and there is a well stocked IGA Supermarket for
your grocery shopping open daily from 8am to 9pm. Not all properties have a laundry, for those that do not, a
communal laundry is provided with washing machines and dryers.
Rent and Bond
Rent ranges from $95 - $360 per week and may include gas and/or electricity. Rent and bond are not paid on
arrival but deducted from your pay every fortnight for the first four pays. Rent is deducted two weeks in ad-
vance. Please make sure you have enough funds for the first month of employment. Please note you will be
able to salary sacrifice your rent. This means your rent will be deducted on a before tax basis rather than after
tax, which will result in a substantial tax saving to you.
7500
Paving
RO
BE
LIVING
BEDROOM
BATHROOM
A/C
4500
FRIDGE
7500
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Uniforms
Uniforms are provided in most departments and you will be advised on this. You must provide your own
shoes. Listed below are footwear and clothing requirements.
Shoes must be fully enclosed, non-slip and conservative.
Outlet Clothing Acceptable Footwear
Administration/Finance Black trousers Black business shoes
Airport Non slip, black business shoes or boots
Airport, Maintenance Steel capped, waterproof black boots
Food and Beverage Black trousers Non slip, black business shoes
Freight Services Steel capped, waterproof black boots
Front Office Reception/
Tour and Information
Black trousers
(not required for Sails)
Non slip, black business shoes or boots
Gardeners Steel capped, waterproof neutral* boots
Housekeeping Clean neutral* sneakers
Houseman Steel capped neutral* boots
Housing & Security Black trousers
IT & T Black trousers Non slip, black business shoes
Kitchen Non slip, steel capped black business shoes/boots
Laundry Non slip, black shoes or boots
Maintenance Steel capped, waterproof neutral* boots
Pioneer Kiosk Black trousers Non slip, black or brown boots
Porters Black trousers
(not required for Sails)
Steel capped, waterproof black boots
Public Area Cleaners Clean neutral* sneakers
Public Relations Black business shoes or navy/black court shoes
Recreation Centre Black shorts and tracksuit pants
Clean white sneakers
Retail Outlets (all) Black trousers Non slip black business shoes
Sounds of Silence Black trousers and khaki shorts and khaki pants
Steel capped, waterproof black boots
Stores Steel capped, waterproof neutral* boots
Tour Guides Non slip neutral* boots
* Neutral refers to black, grey, brown or white.
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What to pack?
Just to give you an idea of what you will need to set yourself up at the Resort, the following
checklist has been compiled as a guideline:
Do I have what I need? YES
Essential
Details for Payroll so you can be paid – Bank account details, tax file number,
Superannuation details & passport and work visa for non-Australian Citizens
Sleeping Essentials – Bed linen and pillows, blanket or quilt (especially for win-
ter), bath and tea towels
Cooking Utensils - Saucepans and fry pan, cutlery, crockery and glassware, ket-
tle and toaster
Special pharmacy items, including medications if required
Iron, alarm clock, torch
Personal Items Essential
Money to last you until your first pay
Summer and winter clothes including socks and gloves for winter, cap/hat, sunscreen
and swimwear
Mobile Phone and charger
Shoes e.g. walking boots, running shoes, sandals & working shoes (refer to footwear
listing)
Optional
Camera, TV & DVD player, radio/stereo, iPod, computer
Minimal electrical cooking equipment
Recreational items e.g. tennis racquet
Personal effects (photos, pictures etc.)
Bicycle (great for transport to and from work)
Facilities & Services
Mutitjulu Is the name of the Aboriginal Community located near Uluru.
News Agency The News Agency is located in the Town Square and offers a full range
of souvenirs.
Oval First class sporting oval that is used for football, cricket, social functions
and can be used at your own leisure.
Photo Shop The Photo Shop is located in the Town Square News Agency and is
available for all photo processing, films and camera needs.
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Police Station For general inquiries and car registration, please contact the Police Sta-
tion (08) 8956 2166
Post Office Australia Post Office is located in Town Square and is available for all
your posting needs. The Post Office also acts as an agent for the Com-
monwealth Bank.
Primary School Yulara has its own Primary School which is available for students up to
year 7. Please contact the Primary School directly for further details on
(08) 8956 2014
Recreation
Facilities
Residents Club
All aerobics, team sports (including netball, volleyball, indoor soccer and
basketball) and use of the gymnasium and 25 metre swimming pool.
Gymnasium (includes weights, cardio, personal trainers and sport-
ing facilities)
Indoor multi purpose court
The Residents’ Club is where staff are able to relax and offers counter
meals and lounge meals each night, pool table, Internet café, beef gar-
den, visiting bands, Juke Box/Quiz/Bingo nights, TAB/KENO, Sky &
Channel 7 sporting events on the big screen. The Residents Club is open
daily from 11am until midnight.
Security Services Resort provides Security Services for all residents.
Service Station Shell Service Station is located in the Resort where you are able to pur-
chase fuel, takeaway food and convenience shop items.
Shuttle Bus A free shuttle bus is available for staff to get around the resort. The shut-
tle is available from 10.30am - 6:00pm, then 6:30pm - 12:30am.
Sporting Activities There is a wide range of sporting and activity groups available such as
touch football, netball, indoor soccer, volleyball, darts club, cricket, zumba
and fitness class.
Staff Outlets Exclusively for the use of residents of Ayers Rock Resort are the follow-
ing outlets: Recreation Centre (including gymnasium and sporting facili-
ties), community swimming pool, Residents Club (including bottle shop,
counter meals, 2 bars, pool table, internet facilities, etc). Staff must ac-
company visitors at all times.
Supermarket (IGA) For all groceries and general hardware, located in the Town Square.
EFTPOS is available.
Takeaway Food Available from the Town Square, Outback Pioneer Hotel and Shell Ser-
vice Station
Visitors Centre Display area of flora, fauna and geology of the Resort and National Park.
Music and souvenir items are available to purchase.
Volunteer Emergency Services Ask at the Police Station
Paramedics Ask at the Medical Centre
Fire Department Ask at the Fire Station
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Benefits
Uniforms/Staff Meals Uniforms are supplied and laundered by the Resort.
Staff meals are provided whilst on duty (conditions apply)
Training and Development Voyages Hotels and Resorts are committed to ongoing training and devel-
opment of our employees. We conduct regular informative training pro-
grams through our Learning & Development Department. Staff also are
provided access to the online Academie Accor training programs.
Touring Discounts are available for staff at Ayers Rock Resort and can be booked
through the Tour and Information Centre located in the town square. Em-
ployee card must be presented to obtain discounted tours.
Bus Transfers to Alice Springs with
AAT Kings
AAT Kings offers Voyages employees free of charge bus transfers service
between Ayers Rock Resort and Alice Springs upon Reservation, subject
to availability.
Cross Training Many staff arrive at Ayers Rock employed in one position and soon take
advantage of our cross training programs to learn new skills and transfer
to other roles. Our staff also have the opportunity to earn extra money
working in other departments, otherwise known as multi-hire.
Discounted Accommodation Rates As an employee of Ayers Rock Resort, a discount is extended to you and
your immediate family for accommodation within Ayers Rock Resort and
other Voyages properties. This discount is offered after three months of
service. All accommodation requests must be made through the library
and are subject to availability. After being employed by the company for a
period of 6 months staff will also be issued a Carte Bienvenue, allowing
you benefits at over 4900 hotels worldwide.
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Benefits
New Apprenticeships Voyages Indigenous Tourism Australia in conjunction with Charles
Darwin University and the Australian Apprenticeship Centre, offer
apprenticeships in Certificate 2 & 3 in Hospitality Operations for part
time and full time employees in various disciplines. Many of our staff
increase their qualifications whilst working here by taking advantage
of free accredited training through Charles Darwin University who
offer courses across a large number of careers.
National Indigenous Training Academy NITA was established in October 2011 in partnership with William
Angliss Institute. The Academy’s role within the Resort is to provide
traineeships for Indigenous Australians in areas of hospitality, horti-
culture, business and retail.
Park Entry Residents of Ayers Rock Resort may receive discounted entry into
the National Park, and have the opportunity to purchase an annual
pass for $32.50 per person or $65 per car per annum.
Relocation Allowance You are entitled to claim up to $600 of your relocation costs. Upon
Induction, you must provide valid tax receipts. Should your employ-
ment cease within 9 months of commencing with us, you will be
required to repay the amount.
Rent Charge (Pre-tax benefit) Rent is deducted on a before tax basis rather than after tax, which
will result in a substantial tax saving to you.
Rental Subsidy A rental subsidy is offered as a benefit to you as an employee of
Ayers Rock Resort after 1 and 2 years of service.
Resident/Employee Discount Card Employee cards provide discount at most retail outlets (Ayers Rock
Design, Mulgara Gallery) and restaurants, except BBQ Bar, Tali Bar,
Takeaway and the Residents’ Club.
Travel with Voyages After 6 months continuous employment, employees are able to apply
for an internal transfer to another Voyages property. The staff mem-
ber will be taken through an interview process and if successful will
be able to transfer within 4 weeks to the new property.
Internal Transfers After 12 months of continuous employment, employees are able to
apply for an internal transfer to any Accor property within Australia.
The staff member will need to be recommended by their Human Re-
sources representative at Ayers Rock Resort and will then be taken
through the standard Accor interview process.
Carte Bienvenue This is the employee staff discount rate for all Accor hotels and prop-
erties. A card is issued to Managers and above, if employees were to
seek discounts with Carte Bienvenue, they would have to seek
assistance from their Human Resources Manager/Officer for a letter
of proof of employment in order to apply for the discounted staff rate.
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Things you should Remember...
Voyages Ayers Rock Resort is 450kms from Alice Springs (the nearest town) and therefore a long way
from many of the facilities that people take for granted. For example shopping, a pharmacy, entertainment
and theatre.
Due to the size and the scope of the Resort there are many opportunities for employees to gain additional
employment and cross training.
Most residents are able to save a good deal of money whilst living at Ayers Rock. Living costs are gener-
ally not as high as in a city and there are discounts and tax benefits to help you save.
Voyages Indigenous Tourism Australia is committed to the training and development of its employees and
extensive training programmes are conducted regularly.
Most employees find it very easy to settle in, as the residents of Ayers Rock are very friendly and helpful.
Being in such a unique area filled with history and wildlife - enjoying the great outdoors and vast land-
scape is a popular past time with residents.
CLIMATE - A “dry” atmosphere with temperatures across the year varying from a hot 45°C in Summer
months (December - March) to a cool 19°C in winter months (and chilly nights down to as low as -2°C!).
Being a Resort with approximately 750 residents, people find that they live and work together, which can
at times be restrictive on your personal privacy.
Summer months can be an interesting time within the Resort, with the extremes in temperature and the
influx of insects and interesting wildlife. Due to the natural environment that the Resort is situated in, we
are subject to a variety of creepy crawley fauna, i.e. snakes, spiders, etc. however don’t be alarmed! All
you need is a little common sense.
All in all, Ayers Rock Resort is a great place to live. Where else can boast no pollution, and no traffic (well
we do have a roundabout) while offering a great lifestyle!
Redirect your mail to:
Your Name
C/ - Post Office
Ayers Rock Resort
Yulara NT 0872
Any other questions?
If you do have anymore questions, please contact your Human Resources Department. We are more than
happy to answer them for you.