© 2008 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

HP Renew Program

Same as New solutions at highly competitive prices!

http://www.hp.com/go/hprenew

2 April 10, 2023

What is Remarketing?• Re-selling of returned and end-of-life

products

• Other industry terms:

−Remanufactured

−Equivalent to New

−Reconditioned

−Refurbished

−Recertified

−Excess New At HP it means remanufactured products that are a reflection of new product quality and reliability.

3 April 10, 2023

What is HP Renew?

HP Business Critical Serversincluding Superdome

HP Industry Standard

Servers

HP StorageWorks Solutions

HP Renew product is remanufactured to its original HP Renew product is remanufactured to its original specifications in factories owned & managed by HP.specifications in factories owned & managed by HP.

• Guaranteed as good as new with Original HP Warranty

• Eligible for same service and support options as HP new equipment

• 80% of equipment is less than 12 months old

− Able to source both the latest technology and products that are no longer current

− Products sourced from Eval programs, factory loaner, excess and returns

4 April 10, 2023

Key Qualities of HP Renew

Priced 15% - 40% below new list prices, plus aggressive promotions

Base pricing

Gain customers who traditionally purchase only new products

Increase Customer Base

Warranty, Software/OS & Licenses

As newExternal appearance

Offer customers “same as new” HP product

Exceptional TCO

Same as for new HP products

HP Renew product is remanufactured to its original specifications in factories owned & managed by HP.

5 April 10, 2023

What’s Included in EMR’s Nine Step, Quality-Assured Refurbishment Process?

1. Physical Inspection: When equipment is returned to HP, it is thoroughly inspected to determine its current condition and whether it meets HP's high standards for refurbishment.

2. Cleaning: Equipment components - from circuit boards, wires, screens, components, and cabinets - are blown out to eliminate dust (a major factor in circuit damage) and given a thorough cleaning.

3. Review of Warranty Records: HP's computerized history provides data on parts failure rates to determine which parts should automatically be discarded.

4. Parts Replacement: HP-trained technicians analyze each piece of returned equipment. Because mechanical parts typically have a high failure rate, they are routinely replaced. All engineering revisions are added to bring equipment up to the latest technology.

5. Wiring/Connections: Board connections are thoroughly checked, and all wiring is inspected to comply with current HP quality standard. HP takes this extra step to ensure you years of trouble-free operation.

6 April 10, 2023

What’s Included in EMR’s Nine Step, Quality-Assured Refurbishment Process? (cont.)

6. Cosmetic Improvements: All exterior panels and cabinet pieces are removed and are repainted or replaced with new ones.

7. Testing 1,2,3: HP Remanufactured products go through an extensive series of mechanical and electrical tests in accordance with HP's rigid specifications. Diagnostic testing incorporates standalone as well as system and peripheral interconnectivity tests. Lastly, system software is tested and brought up to the latest release level when available.

8. Final Inspection: Cables, documentation and manuals are packed with each product; then one final inspection is made to ensure your shipment arrives with all its necessary accessories.

9. The HP Certificate of Quality: Because HP stands behind all its products - both new and remanufactured - you'll receive a "Certificate of Quality" with your order. It is your guarantee that your remanufactured HP equipment stands up to the same high-quality standards of all HP equipment.

Your HP Renew purchase has no risk and is backed by HP’s Brand!

7 April 10, 2023

When to Consider HP Renew?

• Your customer has a lean IT budget

• Your customer’s business application doesn’t require the very latest technology

• When organizations want to build upon or mirror existing infrastructure

• When there are inventory constraints on new product

• Disaster Recovery solutions, software testing & development and training rooms

8 April 10, 2023

IDC Study• “Is it possible to acquire more legacy

systems without losing system reliability? The answer is yes.”

• “The OEM is uniquely capable of rebuilding products to the highest quality standards”

• IDC found that users

− expect remanufactured equipment to be as reliable as new

− Are increasingly willing to use remanufactured equipment for workloads such as back-office batch applications, software development, testing and unbudgeted projects

• IDC research indicates that IT organizations can successfully integrate remanufactured equipment into their IT architectures without compromising reliability

Source: IDC White Paper; Recognizing the Value of Remanufactured Equipment, April 2004

9 April 10, 2023

Why Buy HP Renew? • Buying product

remanufactured by HP ensures support should something go wrong.

• Renew products covered by Original HP warranty.

• Service and support options for HP Renew products are equivalent to those offered with new products and the most current software and firmware is installed.

10 April 10, 2023

Quote slide“For us, HP’s Renew Program is invaluable. Without it, we wouldn’t have the budget to keep our in-house systems lab up and running.”Adam Levinson, Senior Manager of IT

Architecture

Fieldglass

11 April 10, 2023

HP Renew Sales Team

Eileen BeasleyBCS & Enterprise SWDEast(336) 423-5901

John SpringBCS & Enterprise SWDCentral(309) 444-8536

Stephen DaleBCS & Enterprise SWDWest & Canada(916) 748-1910

Wayne RazzaboniRenew Sales Manager(978) 925-9000

ISS & Commercial SWD:Paul Farrice (281) 408-3489Stephen Stedman (281) 927-8034Carlos Washington (281) 927-6746Renee Barbier-Brown (801) 495-8252Jared Frost (801) 495-8396

Customer sitehttp://www.hp.com/go/hprenew

Partner sitehttp://www.hp.com/go/renewpartners

How to buyhttp://www.hp.com/go/buyrenew

Promotionshttp://www.hp.com/go/renewpromos

Matt JamiesonEnterprise SWD Specialist East(801) 495-8395

John ReillyEnterprise SWD Specialist West & Central(707) 237-4971