Lincoln Business Improvement Group Annual … Sample University Of Lincoln Jackie Croft Lincoln...

Annual Report 2016/17 Visit lincolnbig.co.uk

Lincoln Business Improvement GroupMaking Lincoln City Centre a great place

http://lincolnbig.co.uk

Chairman’s Report

THE LINCOLN BIG BOARD

FOUNDER MEMBERSUrsula LidbetterLincolnshire Chamber of CommerceSuzanne SampsonLincolnshire Chamber of CommerceCouncillor Richard MetcalfeCity of Lincoln CouncilCouncillor Donald Nannestad City of Lincoln Council

LINCOLN BIG LEVY PAYERSCarl JacklinAgathasMark HollingworthFlowers by Suzanne / Visit LincolnRichard BaxterGoodies of LincolnJohn O’ DonoghueHomeBarry HeptonObject & LineStan MatthewsThompson & Richardson (Lincoln) LimitedIan Robinson White Hart Hotel

INVESTOR MEMBERSPaul McSorley Lindum GroupDave Skepper Stagecoach East MidlandsValerie Johnson St Marks Shopping CentreDean Cross Waterside Shopping Centre

CO-OPTED MEMBERSElly Sample University Of LincolnJackie Croft Lincoln CathedralCouncillor Colin Davie Lincolnshire County CouncilJames Foster Lincoln CollegeStewart Brinn Lincolnshire Police

COMPANY SECRETARYMichael SquirrellWilkin Chapman LLP

Lincoln BIG is a Company Limited by Guarantee, which is controlled by a Board of 18 Directors representing a range of stakeholders in the city centre. It trades on the same basis as any small business, paying VAT and making Companies House returns. However, Lincoln BIG does not distribute profit but re-invests any surpluses into delivering the Lincoln BIG Business Plan, with the aim of improving Lincoln city centre.

Lincoln BIG Board

02 Lincoln BIG Annual Report 2016/17

This report covers Lincoln BIG’s activities from 1/07/2016 to 30/06/2017

Chief Executive’s ReportOur annual report covers the period from July 2016 to June 2017, during this period we have seen some momentous changes in the city centre.

This time last year we were welcoming the Poppies: Wave to Lincoln Castle which helped to form a solid foundation for the summer period and to consolidate the continued growth of Lincoln as a tourist destination which we successfully boosted in 2015 with the Magna Carta celebrations.

By September work had started on the city’s new transport hub with a new bus station and car park, the scale of which is now only just starting to become evident; the adjacent Cornhill Quarter investment by Lincolnshire Co-op is also underway and is set to transform and reinvigorate an important part of the city centre, for leisure and retail use, whilst aiming to retain the essential character of the area and its independent retail offer. This investment has brought disruption and some dislocation of trade, this was alleviated by the opening of the new East West link but will not truly settle until the

Lincoln BIG is one of a growing number of Business Improvement Districts. There are now over 200 organisations similar to Lincoln BIG, covering town

centres, industrial estates and tourism destinations in the UK. Collectively these Business Improvement Districts invest over £150m annually and involve over 50,000 businesses. One of the most recent to be formed is a new organisation helping to promote Tourism on the East Coast of Lincolnshire With growing numbers of Business Improvement Districts we can sometimes forget that Lincoln BIG is one of the oldest organisations of its kind in the UK, having been in existence for over 12 years, and as we mature people can a take a lot of what we do for granted. It’s important to remember that the work we do wouldn’t happen if we didn’t have the support of the majority of businesses in the city centre who help to fund our activity through the BID levy and without whom Lincoln BIG wouldn’t exist.

hub is open later this year. We continue to work with Cornhill Quarter Traders and through our Healthy High Street group to try to mitigate the impact of this including investment in Park & Ride as an alternative to city centre parking. The launch of the Lincoln Knights’ Trail in May, as part of the 800th anniversary of the Battle of Lincoln has got off to a great start. We are now working on exciting plans for 2018 to celebrate the 100th anniversary of the founding of the RAF and the close association the city has had with it over its history.

It’s also important not to lose sight of our core aim, which is to improve people’s experience of the city centre in order to drive footfall. This is now very much a team effort, and we work closely with the City of Lincoln and Lincolnshire County Councils, landowners, the University of Lincoln and Lincoln College and other stakeholders to deliver our aims. We work through a series of working groups including Bailgate Area Guild, Cornhill Quarter Traders, Brayford Business Forum and our Healthy High Street Group. For businesses it means that more is happening and the city centre is a better place to do business - are we getting it right? Don’t wait until the next BID ballot to tell us! Give us a call, email, or just call in! Lincoln BIG is here to help!

Ursula LidbetterChairman

Lincoln BIG Annual Report 2016/17 03

In 2005, 2009 and 2014, Lincoln city centre businesses voted to support the creation and continuation of a Business Improvement District (BID) and implement the proposals set out in the Lincoln BIG Business Plan.

The Business Plan proposals are funded through a levy on business rates on all properties with a rateable value of over £6,000 located in

the BID area. The levy is set at 1% of the 2010 rateable values plus an annual inflation increase.

Approximately one third of our funding comes through the BID levy, one third from grants and voluntary donations and the remaining third from our own trading activities such as market stall rentals, security services and marketing.

OUR AIMOur area of Lincoln city centre covers the historic Cathedral Quarter, the High Street, Cultural Quarter, St Marks Shopping Centre and Brayford Waterfront, together with the University of Lincoln campus to the west and Lincoln College campus to the east.

The Lincoln Business Improvement Group (Lincoln BIG) aims to put Lincoln on the map as a retail and tourist destination and improve the experience of the city centre in Lincoln for those who live, work, invest and visit. Our philosophy is simple, if the city centre is clean, bright and welcoming with lots of activity and events taking place then more people will visit, and when they do visit they will stay longer.

Our work also ensures that the city centre is a great place in which to operate a business, and a better environment for staff to work.

Business led, business controlled,

business funded

ABOUT LINCOLN BIG

We work closely with the Lincolnshire Chamber of Commerce to create a single business voice within the city and in partnership with the Chamber to introduce a number of joint services. Local area representation is provided through the Bailgate Area Guild,

Brayford Business Forum, Steep Hill Independents, Healthy High Street Group, Major High Street Traders and Cornhill Quarter Traders. Each of these groups has their own agenda and programme of activity supported by Lincoln BIG.

We also carry out local consultations and support ad hoc groups where issues affect businesses.

A DYNAMIC PARTNERSHIP

DIAGEO PUBWATCH AWARDS 2017

The Group Travel Organisers Magazine national ‘Innovation in Tourism’ award was presented to the ‘Welcome to Lincolnshire’ exhibition stand at the two day British Tourism & Travel Show in March. The stand promoted the Lincolnshire Aviation Heritage project, highlighting ‘Bomber County’ rich in iconic heritage buildings, heroic aviation experiences and superb accommodation.The group, which includes Visit Lincoln, Petwood Hotel, Battle of Britain Memorial Flight Visitor Centre, International Bomber Command Centre, Aviation Heritage Lincolnshire and South Kesteven District Council. The award was just one of five presented by the editorial team of the magazine and saw Lincolnshire nominated alongside Eurostar, P&O Cruises, Virgin Atlantic and other giants in the travel industry.


Congratulations to our partner organisation Visit Lincoln who were awarded the Best Use of Multimedia award at the 2017 Lincolnshire Digital Tech Awards in May. The award was for the cultural videos which were commissioned to promote Lincoln’s culture and were funded through the Cultural Destinations Fund. So far the videos have reached more than 879,000 people and been viewed a total of 375,000 times.

BEST USE OF MULTIMEDIA

HIGHLIGHTS AND ACHIEVEMENTS 2016/17

Marion Cooney, Lincoln BIG’s Evening Economy Manager, was presented with the National Pubwatch Award of Merit, at the Diageo Pubwatch National Conference in Reading. Marion was put forward for the annual award by Kurnia Group owner Michael Kheng, who had no trouble in getting testimonials in support of his nomination. Marion has received enthusiastic praise for the way she has backed a range of initiatives designed to help pub owners and managers to make the most of their businesses.

The Diageo National Pubwatch Awards have been established to encourage and recognise the work of local Pubwatch schemes throughout the UK and their efforts to provide safe drinking environments for customers and staff.

NATIONAL INNOVATION IN TOURISM AWARD


Saturday 20 May 2017 saw the commemorative celebrations of the 800th anniversary of the Battle of Lincoln. Crowds descended on Lincoln soaking-up the unique atmosphere created by the Medieval Farmers’ Market in Castle Hill, ahead of the re-enactment of the Battle of Lincoln at the West Front of Lincoln Cathedral, which was also attended by young “soldiers” who had made shields and flags in workshops earlier in the day. The day also saw the launch of the Lincoln Knights’ Trail consisting of 36 colourful knight sculptures, sponsored by local businesses. The Knights will be “defending” an area bordered by Newport Arch (North), St Marks Shopping Centre (South), the University of Lincoln (West) and Lincoln College (East). The Trail will be in place until September 3. Lincoln BIG’s staff and city businesses gave away more than 10,000 Trail brochures to people keen to track down each knight on the day and thousands more since. To help people locate the Knights a special Quest is contained within the leaflet, with a certificate and badge at the end.

COLLABORATION 4 GROWTH

In October 2016, Lincoln BIG was awarded £573,677 of European funding for the Collaboration 4 Growth (C4G) project. C4G is a partnership project between Lincoln BIG and Lincolnshire Chamber and aims to support business growth in Central Lincolnshire. Eligible businesses can apply for a small grant to support the growth of their business and the creation of new jobs. The project also offers support to new and existing businesses through a mentoring, peer to peer and capacity building programme. Lincoln BIG has appointed a dedicated project manager – Charli Whittaker, to work with Lincolnshire Chamber of Commerce to deliver this two year project.

BATTLE OF LINCOLN 800TH ANNIVERSARY EVENT


We commissioned a children’s book entitled 1217 Battle of Lincoln, written by local historian Erik Grigg and illustrated by Laura Nickson, from Laura Next Door, bringing the battle to life for children to understand the importance in English history. 800 years ago, the Battle of Lincoln was a turning point in the city’s history, when the famed Knight William Marshal led an army from Newark to Lincoln to face French invaders who had laid siege to Lincoln Castle, which was under the command of lady Constable Nichola de la Haye. Despite being outnumbered Marshal celebrated victory. In the lead up to the 20 May, the Lincoln Knight sculptures were taken ‘On Tour’ by their sponsors to a variety of places across the UK to spread the word about Lincoln as a great place to visit and highlight the city’s fantastic Summer events programme. This was followed on 17 May by Visit Lincoln taking five of the knights to King’s Cross railway station, as part of a joint exhibition with the Community Rail Partnership, part of Lincolnshire County Council. The celebrations will continue throughout the summer with the launch of the Lincoln Knights’ Education Trail, a Reunion event bringing all the sculptures together before they are auctioned at Lincoln Cathedral on Saturday 30 September to raise money for The Nomad Trust. To find out more visit VisitLincoln.com and KnightsTrail.com

http://VisitLincoln.com

http://KnightsTrail.com


GREAT EVENTS

Our programme of events continues to thrive and grow and we do our best to create a lively street scene and fill the streets with activity to give the city centre a buzz and atmosphere.

The key annual events were Lincoln Fashion Week, ‘Lincoln by the Sea’

and the Ice Rink. We also invested in summer carnivals, regular markets, busking and street entertainment. The cultural events that we support include Lincoln Jazz Festival, Comedy Festival and Lincoln Mini Day which celebrated its 10th anniversary.

During the last year, Lincoln BIG has worked with Lincolnshire Chamber of Commerce to secure £20,000 of funding from DEFRA to support new food and drink trails and the re-brand of Lincoln’s Farmers’ Market. The funding has enabled the production of new promotional materials and the relocation of the High Street Farmers’ Market to the newly pedestrianised area of the lower High Street. The rebrand and new location was officially launched in March, over the Discover Lincolnshire Weekend, to coincide with the launch of the Yellow Belly Food Trail and Lincoln’s first street food festival.

The first specialist street food festival in March brought an array of traders from all over the world bringing cuisine from their country of origin.

Some of the mouth-watering flavours that enticed visitors to the Street Food Festival were Catalan tapas, traditional Catalan albondigas, Greek Gyros and Spanakopita (fresh filo

spinach and feta cheese pies), French Creperie and savoury Galettes.Food was cooked fresh on Lincoln’s High Street, with seating available for people to sit and enjoy a bite to eat on Cornhill. The festival continued into the evenings on both Friday and Saturday, with a continental street bar and live music.

We aim to create a lively festive city centre offering

a range of attractions for residents and visitors

LINCOLN FARMERS’ MARKET

During 2016-17 we delivered over 300 events days, as shown in the table below:

OUR REGULAR EVENTS


In its second year even more excitement went into the week-long Fashion Week programme of events which culminated into an exciting catwalk show featuring something for all members of the family.During the days leading up to the finale retailers put on a selection of events including a Children’s Fashion Show, Live Mannequin displays and a Prom Night event. With city centre retailers, hairdressers, stylists and make-up artists joining together with local models, to make this event engaging and very successful.Prior to our Fashion Week, a party of retailers went on a fact-finding mission to the London Fashion Week Festival, courtesy of Virgin Trains East Coast, and they returned having seen the latest trends and ideas to incorporate into the city’s own special week.

LINCOLN FASHION WEEK

Date EventNumber of Days

Year Round Farmers Markets 36

March, Apr, Jun to Sept

Antiques Fair 6

Apr, Aug, Nov

Fete on the Strait 3

March - October

Craft Fairs 24

March - December

Artists Markets 10

May and Oct and Feb

School half term street events

15

July Children's Festival 5

July Busking Festival 1

July / August Lincoln by the Sea / Beach 48

July Punch and Judy Fair 2

July Scoot on the Waterfront 1

July Dragon Boat Race 1

August 1940s Weekend 1

August Independent Car Show 1

August VW Camper Van Day 1

September Continental Markets 4

Date EventNumber of Days

September St Mark’s Folk Festival 1

Morris Festival 1

November - January

Ice Rink 37

December Xmas Late Night Shopping Events

6

December Reindeer Parade 1

December Lantern Parade 1

April Classic Car Rally 1

April Mini Day 1

May Jazz Week 9

May Fashion Week 7

May Lincoln Knights’ Trail Launch Day Event

1

May - September

Lincoln Knights’ Trail 106

June Music in the Garden 1

June Lincoln Bike Fest 1

Total events 2016-17 304


A GREAT PLACE TO VISIT

The diverse range of activity across the city in 2016 for the commemorative events of the centenary of World War I and the Battle of the Somme, which included Poppies: Wave at Lincoln Castle, helped to generate a bumper year at the Visitor Information Centre and for Tour Lincoln, receiving their best visitor numbers yet.

The Visitor Information Centre increased their income by 58% and for the first time, regular extended summer opening hours were introduced with great

success attracting an extra 24% of visitors through the door compared to 2015. This will continue for 2017 (July and August Monday – Saturday open 10am – 6pm and Sundays 10am – 5pm).

For 2017, a bespoke range of Battle of Lincoln and Knights Trail merchandise has been introduced. This will complement the existing range which is available to purchase both online and at the Visitor Information Centre with some products being available at other retailers across the city

centre. The launch of the Trail saw large numbers of visitors at the Visitor Information Centre which exceeded those seen at the Christmas Market.

Lincoln BIG also supports its sister organisation, Visit Lincoln (the Destination Management Organisation) to grow the value of the city’s visitor economy. A vibrant visitor economy means job creation, more footfall and better awareness of Lincoln both nationally and internationally. The largest benefitting sector from visitors is retail.

In 2015 Lincoln received 4.14 million visits, accounting for 4.54 million visitor days and nights, and generating a total of £190 million of spend impact in the local economy. In turn, this visitor impact helped to support around 2,500 FTE jobs. This represented a 7.6% increase in tourism impacts over 2014 visitor figures.

It is clear from both the 2014 and 2015 analysis that tourism impacts are steadily increasing in Lincoln and Lincolnshire, and whilst this trend is the result of a range of factors, Lincoln Cultural Destinations will help to generate additional visits during this period, and has invested in projects and collaborations that will sustain this improvement into the medium term.

In partnership with Visit Lincoln we will continue to raise the profile of the city, guarantee a quality experience for visitors with plenty to see and do and ensure a great welcome, so they return and recommend Lincoln to family and friends.

The website VisitLincoln.com is one of the key sources of this which saw 2.5m pageviews from more than 620,000 unique visitors over the year looking at what’s on, things to do, where to eat and drink, places to stay, and more about Lincoln city and the countryside.

The website is high ranking on search engine results for Lincoln and Lincolnshire and is supported by social media marketing. Visit Lincoln has more than 30,000 followers across Facebook, Twitter, and Instagram, and makes more than 1.1m impressions on these channels per month (average of 12 months).

During the successful Lincoln City FC season, large

peaks in VisitLincoln.com traffic was seen as the national audience responed to Lincoln being in the limelight.

Lincoln BIG continues to support the national marketing campaign that Visit Lincoln is delivering for 2017 - 2018 that includes:

Online and social media advertising.

Generating editorial across press and online media to enhance the national marketing campaigns.

Attracting an international audience through working with England’s Heritage Cities, which has encompassed the development of a new Augmented Reality App for the US visitor.

Leading a new partnership to attract groups and the travel trade to Lincoln.

Generating business tourism by offering a free venue finding service and promoting Lincoln for meetings, events and conferences.

What’s On Guide.

VISITOR ECONOMY GROWTH




LINCOLN BIGAMBASSADORS

Our volunteer Ambassadors have been established for over two years and continue to do an excellent job welcoming our visitors, for example at the Railway Station and assisting with events and making the city clean, safe, lively and exciting in their bright orange jackets.

Typical activities that Ambassadors have supported are:

Meeting and greeting visitors to the City

Giving out maps, leaflets and information about our year round events

Promoting the Lincoln Knights’ Trail

Inputting data

1040’s Festival

Brayford Festival and Carnival

Various festivals including the popular annual Volkswagen and Mini festivals

Assisting with promotion of Lincoln Fashion week

Trimming up and decorating the Ice Rink, bringing a Christmassy feel to the City

Helping people to find their way around the bustling Christmas Market

We are always looking for new volunteers to join as Ambassadors so if you are interested or know someone that is please contact [email protected]

The Lincoln Cultural Destinations Round 1 project finished in March 2017, with funding totalling £293,500 from the Arts Council and match-funding of £36,000 provided by Lincoln BIG. Cultural Destinations aims to position culture at the heart of the visitor offer – driving the growth of the visitor economy. Over the last three years, this successful project has supported numerous activities, including grants to a host of high profile events including Lincoln Cycling Grand Prix, Barons Trail, Steampunk and Frequency Festivals. The grant has also been used to develop new marketing tools for Lincoln such as an events widget and the creation of three new videos to promote Lincoln’s heritage, events and culture. Cultural Destinations has provided the focus for establishing Lincoln Cultural and Arts Partnership (LCAP) – a collaborative partnership aimed at developing arts, culture and tourism products. Alongside, LCAP,

the project has supported a cultural sector training programme and an annual high profile cultural conference.

In early 2017, Lincoln BIG commissioned DC Research to evaluate the Cultural Destinations programme. Their findings illustrate that the project has made a significant contribution to the scope of arts and cultural programming and to the visitor economy. Tourism impacts have increased in Lincoln over the lifetime of the project and links between culture and the visitor economy have been greatly strengthened. The study concluded that the project had benefitted from a business led organisation, galvanising businesses and ensuring that arts and cultural programming had a visitor economy focus.

In recognition of the Round 1 project, the Arts Council awarded Lincoln BIG a further £150,000 from the Cultural Destinations fund to support two key anniversary events, with 2017 focusing on the Charter of the Forest and 2018 the RAF Centenary.

CULTURAL DESTINATIONS

mailto:[email protected]

Lincoln BIG carries out a number of direct initiatives to make a real difference to people’s experience of working and visiting the city centre. Through our Access Opportunities Fund we negotiate the bulk purchase of car parking in the city centre’s less pressured car parks and resell these to our levy payers, we also purchase cheaper bus passes for resale. These initiatives continue to be very successful, with over 500 daily commuters using season tickets sold at these discounted rates.

Lincoln BIG’s Access Strategy pays particular consideration to “uphill downhill” movement and continues to operate the Walk and Ride bus service with PC Coaches. This has ensured the continuation of a well-used local bus service – providing a vital transport link between the uphill and downhill areas of the city centre.

We have promoted cycling including the provision of cycle lockers and pooled electric bikes for city centre businesses and their employees to use.

Lincoln BIG and Cursor have invested in and developing a Lincoln Parking App, a free smart phone application, to inform those that live, work and visit the city of parking options available, and their current capacity. The data shown is expected capacity at a given time, but there is the option to update capacity live if the data is known. The aim of the App is to enable those wishing to park in Lincoln to be better informed of what options are available, and where is likely to have space for them to park. The free App can be downloaded from iPhone or Android App stores by searching Lincoln Park.

New in 2017 was the provision of a Park & Ride service operated by Lincoln BIG in partnership with Stagecoach East Midlands and Waitrose, with the support of the City of Lincoln Council and Lincolnshire County Council.

The service uses a combination of dedicated vehicles alongside existing local bus services to provide a bus normally every 15 minutes, although services at peak times early and late in the day may vary. The timetable starts at 7am Monday to Friday, 8 am Saturdays with the last return bus departing at 6.20pm with no service on a Sunday.

Parking at Waitrose is free and the Adult daily return fare is £2.50. The charge is payable on the bus.

Accompanied children will travel free. Concessionary bus pass holders will be able to use the service, for free, after 9.30 am on weekdays.

Stops are at: Nettleham Road: the inbound stop is adjacent to KFC opposite the Waitrose car park.

Northgate: next to Lincoln Cathedral for the Cathedral Quarter.

Broadgate: for the Cornhill Quarter, High St and the Waterside Shopping Centre.

Lincoln Bus Station: for the High Street and the St Marks Shopping Centre.

The bus route also offers a time advantage over car travel. This is because buses are able to take a shortcut near Lincoln Cathedral, via Pottergate, which is a one-way street for buses only.

We develop creative solutions to improve access to the city centre for workers, shoppers and visitors


AN ACCESSIBLE CITY


Lincoln BIG levy payers are entitled to free membership of our Security Group. This includes membership to the ‘Shopwatch’ scheme, bimonthly intelligence meetings, Intranet access, loss prevention and radio training, defibrillator training, civil recovery scheme and the child safe zone. There is also an encrypted radio scheme available to businesses for £3 a week.The Security Group is accredited through the Midlands Regional Crime Initiative (MRCI). We work closely with Lincolnshire Police to support the city centre Neighbourhood Beat Team. We also work with the City of Lincoln CCTV control centre and Anti-Social Behaviour Team, to ensure that a comprehensive intelligence system is in place throughout the BID area.

Lincoln BIG Security Group joined the NABCP (National Association of Business Crime Partnerships) in June 2016. In association with EMAS, defibrillators are placed in various

SAFE AND SECURE

Promoting Lincoln as a great shopping destination

GREAT SHOPPING

HEALTHY HIGH STREETS CAMPAIGN

We are working with Partners of Business in the Community and other major retailers on the Healthy High Streets Campaign. This provides intensive support over a three year period through access to business expertise and resource to help high streets realise their full potential.

The main aims of the campaign are to develop and implement activities such as:

To address issues around empty vacant properties

Prioritising accessibility and safety

Creating and enabling events to drive footfall

Creation of relevant pop-up shops and markets to support start-ups

Helping to improve customer service

Lincoln has a great mix of both national and independent retail shops and is an important retail destination.

Our work, such as events and street dressing, benefits the retail sector and we also promote retailers through the integration of visitlincoln.com and ShopLincoln.co.uk websites.

Shop Lincoln is an initiative from Lincoln BIG to support the retail focussed levy paying businesses with online presence and to bring together the overall shopping offer in the city.

The website shoplincoln.co.uk offers a web listing for every retail business

including contact details, opening times, social media links and special offers. The website is supported by a Twitter account.

In the past 12 months, with 300 businesses listed, shoplincoln.co.uk saw more than 260,000 page views from more than 105,000 unique visitors to the website – an increase of 15% on the previous year.

The website ranks top for most Lincoln shopping related searches online making it the first portal for shoppers researching where to shop in Lincoln - 79% of visitors are coming through search engines.

locations throughout the city in retail units and bars – they are very easy to use and have already been instrumental in saving lives.

The Child Safe Zone allows children and parents to be reunited as quickly as possible if the child becomes lost. There are wristbands, leaflets and wallet cards available from various distribution boards placed around the city centre.

http://visitlincoln.com

http://ShopLincoln.co.uk

http://shoplincoln.co.uk

http://shoplincoln.co.uk


A GREAT NIGHT OUT

We provide a professional approach to managing

the city at night

CLEAN, BRIGHT & WELCOMING

We aim to raise the quality of experience of the city centre for businesses, residents and visitors

Our Evening Economy Management programme brings together partners with an interest in the Evening Economy and aims to co-ordinate a range of initiatives to ensure a safe, vibrant and accessible city at night. Key initiatives include two professionally managed Pub Watch schemes which now extend to cover almost all licensed premises in the city centre and support for the Lincoln Street Pastors initiative.

A new Evening Economy Strategy Group meet quarterly to help manage the multi-million pound evening economy in a fast-developing city, which continually attracts new

investors. Representatives attend from the police, its licensing team, City of Lincoln Council’s Housing and Anti-Social Behaviour teams and the two Pubwatch groups.

Lincoln now has a team of 40 Street Pastors and 22 Prayer Pastors supporting the city’s night-time economy every Friday and Saturday evening between 10.30 pm and 3.45 am the next morning. The Street Pastors talk and listen to people whilst they are out and about as well as carrying flip flops, water bottles, space blankets to help vulnerable people on their night out.

The street management programme seeks to make a difference to people’s experience of the city by raising standards of appearance and maintenance throughout the City Centre.

Our three city centre wardens help to address quality standards, and street management issues throughout the city centre. They provide a caretaking and ambassadorial presence - directly tackling problems such as graffiti.

They are also trained in First Aid and defibrillator use and, through their contact with the CCTV team, are often the first line of support to arrive at an incident.

The street management programme also seeks to foster close working with other services that impact on the city centre, including those delivered by Lincolnshire County Council, the city centre Policing Team and particularly the City of Lincoln Council, all of whom actively support and make financial contributions to the warden service.

The Glory Hole is the iconic link between the Brayford Waterfront and the High Street for pedestrians along with those enjoying our waterway. In June, Lincoln BIG staff and volunteers took to the area with paintbrushes and gardening tools to revitalise the area and make it more welcoming. To complement this work, our city centre wardens have been out and about painting all the street furniture from lamp-posts to benches to give a fresh and welcoming look to all that visit the city.

As part of the 800th anniversary of the Charter of the Forest, Lincoln BIG built a woodland outside of the old BHS building and incorporated the Knight of the Forest into the design


LINCOLNIN BLOOM

Lincoln in Bloom and Street Dressing aims to bring seasonal colour and interest to the city centre

Through our In Bloom programme, we work closely with businesses to create interest, colour and a welcoming street scene for businesses, residents and visitors to the city with a particular focus on summer floral displays and Christmas decorations.

The programme also works with partners to improve poorly maintained areas of land within the city centre, through the use of landscaping and floral features such as street planters and barrier baskets which can make a real difference to the experience of the city centre.

We continue to rely greatly on sponsorship – both small and large to provide a more extensive programme.

This includes the hundreds of businesses who purchase Christmas trees and floral displays each year.

Together with our partners and sponsors, we invest over £50,000 per annum to create summer floral displays within the city centre.

For 2016 our street dressing theme was that of 1916 – 2016 to commemorate the 100th anniversary of the Battle of the Somme and how World War I affected the City of Lincoln. The street dressing of bunting, flags, and totems gave the streets a bright and colourful atmosphere. The totems also advertised the various events that were happening across the city during the summer months.

1. *Our accounting period is from the beginning of July until the end of June each year. Our final Audited Accounts will be published in September 2017 and will be presented at our AGM on Tuesday 7 November 2017.

2. The accounts include our overheads, which are apportioned to individual projects.

Lincoln BIG’s activities are also overseen and supported by a number of working groups. These include a Security Group, PubWatch Groups and local Area Forums.


THIS YEARJuly 2016 - June 2017

NEXT YEARJuly 2017- June 2018

Predicted* BudgetNet cost Net cost

Safety Strategy Income £29,400 £29,400

Expenditure -£41,087 -£41,350

Net cost for the period -£11,687 -£11,950

Lincoln In Bloom

Income £7,498 £8,500

Expenditure -£29,439 -£46,963


Events and Promotions Income £159,755 £65,000

Expenditure -£256,971 -£162,253


Evening Economy Management Income £3,430 £3,500

Expenditure -£35,688 -£38,092


Access Income (Bus & Car Schemes) £278,198 £322,600

Expenditure -£321,575 -£379,463


Street Management Income £0 £0

Expenditure -£76,263 -£79,559


Visitor Information & Marketing Income (SLA & Sales) £471,500 £474,500

Expenditure -£472,675 -£453,691

Net cost for the period -£1,175 £20,809

Projects Income (mainly Grants) £300,209 £288,612

Expenditure -£299,805 -£318,286

Net cost for the period £404 -£29,674

Central and Administration

Income (inc. BID Levy) £445,950 £446,000

Expenditure -£165,915 -£166,627

Net surplus for the period £280,035 £279,373

TURNOVER (Total expendature) £1,695,940 £1,638,112

Profit/Loss -£3,476 -£48,172

FINANCIAL SUMMARY

Lincoln Business Improvement Group | 3-5 St. Swithins Square | Lincoln | LN2 1HACall 01522 545233 | Fax 01522 545833 | Email [email protected] | Visit Lincolnbig.co.uk

As well as our levy payers, a number of organisations make voluntary financial contribution towards the work of Lincoln BIG. These “Investor Members” contributed over £200,000 of our funding during 2016/17 to

support the delivery of Lincoln BIG activities.

OUR INVESTOR MEMBERS

If you’d like to find out more about any of Lincoln BIG’s activities or ways you can get involved, please contact any member of the Lincoln BIG Team:

Matt Corrigan Chief ExecutiveMichael Armstrong Events and Promotions ManagerYvette Hall Security Group Coordinator

Marion Cooney Evening Economy ManagerMichele Sims Visitor Services Manager

mailto:[email protected]

http://Lincolnbig.co.uk

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