Learn how KOMPLETT uses SAP TM to optimize its ...sapevents.be/TM/presentations/13h00 -...

Learn how KOMPLETT uses SAP TM to optimize its distribution in a new e-commerce channel

Presenters:Nicholas Runge Westernacher Consulting

Tom Rune BjørnstadKomplett Group

What We’ll Cover

• Company Overview

• Project Introduction

• Highlights for SAP TM

• Track & Trace with SAP EM

• Driver APP Using SAP Fiori/SAPUI5 Technology

• Highlights for SAP EWM

• WEB-Order Life Cycle in the Supply Chain

• Wrap Up & Questions

Company Overview – Komplett Group

The Nordic countries' largest e-commerce player The Komplett Group is one of the Nordic countries' largest e-commerce player. Its corporate headquarters are in Sandefjord, Norway. Running SAP since 2003.

The only link between manufacturers and customersThe Komplett Group strives to be the only link between manufacturers and customers. This results in an efficient operating model, allowing the Komplett Group to operate profitably and offer competitive prices. The Komplett Group’s webshops sell to end-users, businesses, public enterprises and resellers.

We operate in a wide spectrum of markets

Our vision is to be "the obvious choice"

Company Overview – Komplett Group

Westernacher Expertise

Deep and broad SAP functional know-how

Strong expertise in all main SAP applications, selected industry solutions

As an SAP pioneer we are familiar with innovative SAP Business Technologies such as HANA, SAP Fiori, SAP IoT Foundation and Mobile Solutions

Experience from single-system to global multi-instance landscapes

Our experience allows us to understand your language and important issues of your business and industry.

1. EWM Partner • 1st SAP EWM Worldwide

• 1st SAP EWM in China

• 1st SAP EWM on HANA

1. Managed Cloud • 1st Managed Cloud as a

Service for Logistics

Service Provider Industry

Among the very 1. • SAP IBP, S&OP on HANA

• SAP TM on HANA

1. SAP SPP • 1st SAP Service Parts

Planning worldwide

S/4 HANA Pioneer • 1st S/4HANA Simple

Finance in China

• 1st S/4HANA Cloud

offering

1. SAP TM for e-commerce

• 1st holistic implementation

of SAP TM for e-commerce

Implementation Partner – Westernacher Consulting

What We’ll Cover









Marked.no – Project Introduction

https://www.youtube.com/watch?v=obCJqE-1nEI


• All groceries available• High quality fruit, vegetables

and fresh food like fish• Readymade food • Recipes

The steps:• You order • Book a delivery date and time slot• Pay

Buying groceries online!

Buying groceries online!

• Easy to use web

• Responsive design

• 3-step check out process



• New e-Commerce platform www.marked.no

• Integration to Komplett Group’s existing SCE platform

• SAP TM and EM selected as transport management system

Komplett Group approved for TM 9.3 ramp-up

HANA platform selected

Standard EWM setup for warehouse

• 3 month ambitious implementation plan

Westernacher and internal Komplett resource for TM and EM setup

Komplett internal resources for EWM setup

Pearl Consulting and internal Komplett resources for ERP and PI setup

90 day implementation marathon

Delivered on time 15.jauary 2016!

• Online interaction with WEB store Delivery Time Slots

Delivery Zones

Capacity utilization data for Time Slots

Dynamic price changing based on utilization of time slots

• Resources

Vehicle Resources – Different capacity dimensions such as boxes & bags

• Advanced Planning

Break patterns for trucks

Detailed unloading durations

High volume optimization

Marked.no – Highlights for SAP TM

• Automatic Transport Unit creation (Integration with TM EWM)

• Leave yard time, Load Sequence Important info for EWM to receive EWM will respect the Leave yard time

• Automatic background optimization considering below parameters Planning based on dimensions such as boxes and bags

Separate planning runs for considering morning(AM) and afternoon(PM) delivery times

Considering exact distance and duration

Mass delivery proposal to ERP from TM


SAP TM Means-of-Transport “Home Delivery”

• Goods are directly shipped to different customers from the warehouse respecting the delivery appointmenttimes which are part of Marked delivery zone

• New customers will after user account creation most likely fulfill a sales order minutes later

Distribution of Corporate Master (CIF-model) data to SAP TM and EWM is important


• GIS-data and Map integration is provided by Here.com to…

Utility for Distance & Duration calculation

Provide accurate location data

Visualization of Map


Transport Cockpit, Gantt Chart, Vehicle tracking(1min update)


What We’ll Cover









SAP TM – SAP EM integration to report following activities…

• Track and trace of delivery appointment at customer Capturing proof of delivery exception handling situations

Capturing reasons for “No delivery”

etc.

• “Heads-up” notification sending SMS approximately 15 minutes before delivery appointment

• Social control for age verification when delivery contains alcohol or tobacco

• Milestones reported via Mobile App

Marked.no – Track & Trace with SAP EM

Driver APP Using SAP Fiori & SAPUI5 Technology

• App used by drivers and employees at pick-up location

Guide driver/employee throughout the tour and also provide real time tracking information for dispatcher and customer service.

Keep control on every single event, planned/unplanned that might happen during delivery

Pre-trip and Post-trip scenario for truck or Pick up location

• Design based on using SAP Fiori, HTML5 (SAPUI5) and SAP HANA Cloud Platform(mobile secure)

Marked.no – Track & Trace with SAP EM

Marked.no – Driver APP Using SAP Fiori/SAPUI5 Technology

What We’ll Cover









• Trolleys used as resources 12 Crates per Trolley

3 bags per crate

• Warehouse order grouped by crates and bags 1 Trolley = 1 Warehouse order

• Optimized pick path

Marked.no – Highlights for SAP EWM

Picking at Warehouse

• RF picking used in the first months of operation

• Pick-by-Voice project going from RF completed Pickers in warehouse has increased efficiency between

28-40% going from RF to Pick-by-Voice

Bin-labels with both color and directional(left mid right) verification codes

Marked.no – Highlights for SAP EWM

What We’ll Cover









WEB-Order Life Cycle in the Supply Chain

00:00 23:59 23:5900:0021:30

Transport

Calendar day 2Calendar day 1

08:00-22:00

This supply chain is aggressive, put in perspective all activity happening for customer orders made today with delivery tomorrow between 08:00-21:00

What We’ll Cover









Wrap Up & Questions

You have now seen:

• SAP Supply Chain Execution platform fully used in a e-commerse enviroment

• Transportation Management and Track & Trace in orchestration with e-commerce platform and driver APP using Fiori/SAPUI5

Thank you for listening!

Tom Rune Bjørnstad SAP TM Project ManagerMobile: +47 984 52 [email protected]://www.komplettgroup.com

Østre Kullerød 43241 Sandefjord, NorwayPhone +47 33 00 50 00Fax +47 33 00 50 01

Nicholas Runge Solution Architect – Transportation & Logistics

Mobile: +49 151 446 80 [email protected]

www.westernacher.com

Im Schumachergewann 669123 Heidelberg, GermanyPhone +49 6221 187 62 – 0Fax +49 6221 187 62 – 11

mailto:[email protected]

http://www.komplettgroup.com/

mailto:[email protected]

http://www.westernacher.com/

Learn how KOMPLETT uses SAP TM to optimize its ...sapevents.be/TM/presentations/13h00 -...

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