Kplc stima news apr jun 2013 11

A jubilant Peter Waweru, leader of the Training School team, hoists high the winner’s trophy in celebration after the school was declared the overall winner at the closure of the Company’s Athletics Championship 2013

KENYA POWER INTERNAL JOURNAL | APRIL - JUNE 2013

In the book The Purpose Driven Life - What on earth am I here for?, author Rick Warren quotes Olympic runner Eric Liddell who in the epic movie Chariots of

Fire, says, “I believe God made me for a purpose, but he also made me fast, and when I run, I feel God’s pleasure.” Later he says, “To give up running would be to hold him in contempt.”

It is this divine pleasure and purposeful passion that seemed to have been the inspiration behind Company employees who took part in this year’s athletics championship held in Nakuru on 4th and 5th May this year. Passion was in the air, and the mood literally electrified the large field at RVIST, as the hosting Rift Valley Institute

P2Transitions

P5Gender Mainstreaming

and You

P13Garissa – The land

of contrasts

StimaNews

Continued on Pg 18

The joy of winning

KENYA POWER INTERNAL JOURNAL2 | StimaNews

Company News

Dr Ben Chumo recently graduated with a doctorate degree from Jomo Kenyatta University of Agriculture and Technology

Following the appointment of Eng. Joseph Njoroge as the Principal Secretary in the Ministry of Energy and Petroleum, the Board of Directors has appointed Dr Ben Chumo, the

Chief Manager, Human Resources and Administration, to the position of Managing Director & CEO with effect from 1st July 2013 in an acting capacity. A process to competitively recruit a substantive Managing Director and CEO by the Board will commence shortly.

Dr Ben Chumo joined the Company in 1986 as a human resources officer, and rose through the ranks to become the Chief Manager responsible for human resources and administration in 2003. He has wide knowledge of operations in the organisation having previously been deployed in all regions of the Company. At his level, he has been involved in various corporate restructuring programmes, and part of the team that embedded performance management system in the Company in 2004. He was also seconded by the Company to Manitoba Hydro International of Canada in 2010/11 under a memorandum of understanding, to undertake a capacity building programme for Afghanistan electricity sub sector in Kabul.

Senior appointmentsSimilarly, the board has made other senior appointments. Eng. Benson Muriithi has been appointed as the Chief Manager, of the newly created Regional Operations division. Eng. Joseph Masibo has been appointed as the new Chief Manager in charge of distribution, while Eng. Stanley Mutwiri, formerly the Team Leader, ESRP has been appointed the Chief Manager of the newly created Projects division. Following the unbundling of Nairobi Region to three distinct regions, Eng. Haid Yusuf has been appointed as the Regional Manager, Nairobi West; Eng. Joshua Mwangi, Regional Manager, Nairobi South; while Mr Joseph Gathuru has been appointed as the Regional Manager in charge of Nairobi North. At the same time, Eng. Charles Mwaura has been confirmed as the Manager, Common Services. Eng. Emelda Odhiambo, formerly Chief Engineer, Business Development, has been appointed as Deputy Manager, Business Development, while Eng. Rosemary Oduor has been appointed as Deputy Manager, West Kenya. Stimanews congratulates all the new appointees. o

Transitions

“Dr Ben Chumo joined the Company in 1986 as a human resources officer, and rose

through the ranks to become the Chief Manager responsible for human resources and

administration in 2003.”

The outgoing Managing Director and CEO, Eng. Joseph Njoroge, hands over the office to Dr. Ben Chumo, who has been appointed by the Board as the acting Managing Director and CEO

KENYA POWER INTERNAL JOURNAL 3 | StimaNews

The Company’s Code of Ethics, whose theme is Doing the Right Thing was launched by the Managing Director

& CEO at a colourful ceremony at the Stima Plaza Auditorium on Friday 14th June 2013. The code is a revision of the previous one that now reflects the changed legal and service environment. The code was developed by a team led by the Integrity & Ethics Department in the Company Secretary’s Division. The Managing Director & CEO Eng. Joseph Njoroge signed the code of ethics, and so did all Chief Managers and managers who report directly to the CEO, a sign of their commitment to the code.

What is ethics and what is a code of ethics?Ethics simply means doing the right thing. Doing the right thing is our running theme in the code of ethics. It refers to the values and principles that determine the nature of interaction between the Company and its stakeholders, and in particular, integrity,

which is one of the five corporate values. A code of ethics is a document or agreement that sets the standard for ethically acceptable behavior in and by an organization. It defines the ethical standards and principles that need to be respected by all members of an organization in their decisions and actions.

Why do we need a code of ethics?A code of ethics helps us understand clearly the decorum with which we are expected to conduct ourselves as public servants and as members of the Company. It is also a useful guide to measure whether the functional or policy decisions we make are aligned to our values. It is the key instrument or tool to be used to achieve the culture change that we desire. Our values become the starting point and foundation of our performance. o

Company News

Corporate behaviour re-definedBy Allen K. Ndungu, Senior Integrity & Ethics Officer

Free 3.3 million CFL bulbs for customersBulbs to reduce greenhouse gases

The then Managing Director and CEO, Eng. Joseph Njoroge ,reads part of the Code of Ethics to employees during the launch of the document at Stima Plaza

The Company will begin distributing 3.3 million free energy saving bulbs in a countrywide exercise set to begin later this year. The

entire project including distribution and retrofitting exercise in all regions where the power utility operates is estimated to cost Shs.1.3 billion. The project, which is financed jointly by the Government and the French Development Agency, entails replacement of ordinary bulbs (incandescent lamps) with compact fluorescent lamps (CFLs) which will benefit about one million electricity customers.

Selected target customers for the project include low income households and Kenya Power’s StimaLoan (revolving fund) customers in various parts of the country, who will get a maximum of four bulbs. The project will help the Company

reduce demand for electricity as the bulbs use less electricity, and consequently reduce power bills for customers. The project is expected to reduce demand for electricity from domestic customers and nationally help save 130 MW especially during evening peak demand.

It is anticipated that reduction of peak demand will consequently mitigate climate change through reduction of greenhouse gas emissions estimated at 117,000 tons of carbon dioxide per year. This year’s exercise is being implemented as the second phase of the Company’s 2010 ‘Badilisha Bulb’ campaign, which involved retrofitting 1.25 million CFL bulbs in exchange of ordinary (incandescent) bulbs. o

“The project will help the Company reduce demand for electricity as the bulbs use less electricity, and consequently reduce power bills for customers.”


Company News

Shs.16.9 billion power ring project for Nairobi City

The City of Nairobi will benefit from a planned multi-billion power system project dubbed the Nairobi

Ring Project, aimed at strengthening and stabilising power supply around the City. Speaking during a ceremony to commission Komarock sub station in Nairobi, the then Managing Director & CEO, Eng. Joseph Njoroge, said that completion of the Shs.16.9 billion power project in 2015 will enhance quality of power supply through improved voltage levels and reduced outage incidences in the City.

Eng. Njoroge also said that the project, spearheaded by the Kenya Electricity Transmission Company (KETRACO) with support from Kenya Power, involves construction of a 100 kilometer 400 kV double circuit line from Suswa substation in Nakuru County, to Isinya substation in Kajiado County. He said that the Nairobi Ring Project will provide additional transmission capacity for evacuation of power from new geothermal power plants at Olkaria in Naivasha and the Lake Turkana Wind Power Project. Eng. Njoroge explained that the project includes construction of five high voltage substations in Suswa, Ngong, Isinya, Athi River & Komarock, and a 3 kilometer underground cable from Dandora substation to Komarock substation. o

About 66,000 people living in informal settlement (slums) will benefit from a plan to provide

safe and affordable electricity connection in various parts of the country by the year 2015. Kenya Power Coordinator for

Rural Electrification projects, Mr. Harun Mwangi, said that the implementation of the subsidised slum electrification project begun last year with the aim of providing safe, legal and affordable connection power connection to people living in slums.

In the arrangement, he said, the World Bank’s International Development Association and the Global Partnership Output Based Aid (GPOBA) are expected to pay about USD 15 million to Kenya Power for the 66,000 connections. A total of

962 electricity customers living in various informal settlements have benefitted so far. Some of the areas that have benefited from the programme include Kibra in Nairobi, Kaloleni in Kisumu, Gachagi and Kiangombe in Thika and Majengo in Kitui. Work is ongoing in other areas.

Regional Manager for Mount Kenya, Eng. David Mwaniki, said the Company will benefit from the displacement of illegal electricity vendors in informal settlements in terms of reduction of commercial losses which occur partly because of electricity theft. o

Thousands to benefit from slum electrification project

Regional Manager for Mount Kenya, Eng. David Mwaniki, talks to the press during a power connection exercise in Majimbo slum in Embu Town. About 66,000 people living in informal settlements will benefit from the initiative to provide safe and affordable electricity connection in various parts of the country, in the next two years.


Company News

Gender Mainstreaming and You

Simple, easy and obvious as the word sounds, people have a big misconception about what gender is and what gender issues are all about! To some people,

gender is all about women. To others, gender is about sex. The World Health Organisation (WHO) defines “gender” as the socially constructed roles, behaviours, activities, and attributes that a given society considers appropriate for either men or women. “Sex” on the other hand refers to the biological and physiological characteristics that define men and women. One is biological; the other is social and cultural. The distinction, however, is not as simple as this because culturally and socially, the two issues are closely linked and therefore are easily confused.

But how relevant are these gender issues to us and our Company? Kenya Power is committed to integration of gender mainstreaming in its activities, policies, procedures and programmes. In order to achieve world class status, the Company must take into consideration all issues that affect the success and the sustainability of our business, one of which is ensuring that our operations are gender conscious.

It is important for every member of the team to recognize that our communities benefit from the operations of our Company, and that the benefits impact men and women differently. This realization and consciousness which affect the decisions that we make in terms of service is what gender mainstreaming refers to.

After appointing a team to look into these issues, the Company has developed policies to guide all employees and other stakeholders on the issues of gender. Among the activities that have been started include research, policy development, awareness creation and training. The process will take time for its results to be felt but the journey has started. All employees are required to support these initiatives because gender issues are critical. They affect all of us, and are closely related to issues of human rights, international law and our new constitution.

Sexual Harassment awarenessSexual harassment has no place in any organisation that aims to be counted amongst world class entities, and those that promote professionalism. One of the many issues that are important to address and create awareness about is sexual harassment. A policy has been published to guide all into ensuring that the Company maintains an environment that is free from sexual harassment and discrimination. o

In a move aimed at enhancing service delivery, the Company recently opened up the Integrated Customers Service System (ICS) to its customers. The service, currently named I-OPEN is

now available to all customers via the corporate website. I-Open features among other things, the space for customers to register online using their meter numbers and view their post paid bills, bill payment history and new electricity supply application status.

It is expected that this will reduce the amount of queries directed at the contact center because customers will now get a ‘self service’ option through to the website. This is yet another demonstration of the Company’s commitment to addressing the needs of the customers and putting the customer first through the development of innovative technologies for better customer care. This product will be branded and launched to the public soon. o

ICS Opens up to Customers

Gender Mainstreaming Policy


Kenya Power & AGIL sign 140 MW Power Purchase Agreement

Kenya Power and Africa Geothermal International Kenya Limited (AGIL) have

signed a Power Purchase Agreement (PPA) for development of a 140 megawatt geothermal project in Longonot. Under the PPA, AGIL will develop, construct, own, operate and maintain the geothermal project with Kenya Power purchasing the power generated. The PPA has a term of 25 years after the power plant commercial operation date, scheduled for 2018. Project development and construction activities will be carried out in the interim period.

Kenya Power Managing Director & CEO, Eng. Joseph Njoroge, said the PPA is an important step forward in enabling the country meet its Vision 2030 utilizing geothermal power that is cost effective and environmentally friendly. Eng Njoroge also said that geothermal power is part of the country’s strategy of diversifying the generation mix for security of supply, and reducing the overall cost of electricity as it is devoid of fuel cost.

The Company recently unveiled Komarock and Ruai substations. The two ultra-modern sub stations

completed at a total cost of Shs.2.1 billion, are part of the projects that have been commissioned under USD65 million additional funding for the Energy Sector Recovery Project.

During the commissioning ceremony, Eng. Njoroge informed the guests that the two facilities are among five new substations with two transformers with a capacity of 23 MVA each implemented under one ESRP contract financed by World Bank’s International Development Agency (IDA) at a cost of Shs.2.1 billion. The others include Ridgeways, Langata and Ngong Town.

“Since the commencement of the programme in 2007 we have completed a total of 45 projects in different parts of the country; 17 of them in Nairobi Region. The projects include construction of new substations and power lines, re-conductoring existing lines, refurbishment of existing substations and installation of a new power automation system,” he added.

He said completion of the substations in addition to the many other power reinforcement and upgrade projects that have been implemented in Nairobi and across the country, gives the Company great joy because it marks a milestone in the tireless endeavours to give customers better and quality service.

Plans are underway to create a power system ring for Nairobi to further strengthen the electricity grid around the City and enhance reliability of supply. The Nairobi Ring project funded by the French Development Agency, European Investment Bank and the Government of Kenya, at a cost of Shs.16.9 billion, is expected to be completed in September 2014.

Kenya Power in collaboration with Kenya Electricity Transmission Company (KETRACO) will facilitate the construction of five high voltage substations in Suswa, Ngong, Isinya, Athi River & Komarock and a 3 kilometre underground cable from Dandora substation to Komarock substation.

In his remarks, Eng. Njoroge revealed that improving quality and reliable power supply to our customers is part and parcel of the Company’s initiative in enhancing overall customer service. As a result, the Company will be launching a new and modern customer contact centre that will greatly enhance quality of customer service.

He also expressed gratitude to World Bank’s

International Development Agency for financing the substation projects commissioned under the Energy Sector Recovery Project (ESRP).

The event was graced by Nairobi County Governor, Dr Evans Kidero; Kenya Power Board of Directors led by the Chairman, Mr Eliazar Ochola; Managing Director, Eng. Joseph Njoroge; World Bank Sector Manager, Sustainable Development, Nathan Belete; and Senior Energy and Finance Specialist, Mits Motohashi and other distinguished guests. o

Ultra-modern substations unveiled

Mr Fassine Fofana, Chief Executive Officer of AGIL, emphasized that the project is a significant milestone for the geothermal industry in Kenya and East Africa as it brings into the geothermal sector private investment for a major Greenfield project. The Longonot

Geothermal Project is directly adjacent to the Olkaria geothermal complex. AGIL has performed all surface exploration and development activities to ready the project for drilling expected to commence in early 2014. o

Geothermal International Kenya Limited (AGIL) Chief Executive Officer, Mr Fassine Fofana, (left) leads his team in a discussion over the Power Purchase Agreement with Laurencia Njagi, Kenya Power’s Company Secretary. AGIL will develop a 140 megawatt plant in Longonot, Rift Valley, which will be commissioned in 2018.

Eng. Benson Muriithi, the Chief Manager, Regional Operations (left), briefs contractors and members of the Board of Directors including the Chairman of the Board, Mr Eliazar Ochola (second left), and the then Managing Director and CEO, Eng. Joseph Njoroge (third left), on the operations of the Komarock substation during its commissioning.

Company News


Readers’ Contribution

Induction CookingAn Experience from the 17th Kenya Homes ExpoBy Joseph Njuguna Kimani, Marketing Officer, Nairobi North.

Ev e n after the c l o s u r e

of the 17th Blue Triangle Cement, Kenya Homes Expo held at the KICC between 23rd May and 26th May, 2013 one thing that

will remain etched in the exhibitors and visitors mind for a long time is the induction cooker on display at the Kenya Power stand. The cooker become a sensation after the Nairobi County Governor, Dr. Evans Kidero, visited the Company stand on Thursday 23rd May, 2013. He was quite impressed by the technology.

So, what exactly is induction cooking? What are its benefits and shortcomings? What benefits does this technology present to Kenya Power?Induction cooking is a cooking method that uses induction heating (magnetic induced) to directly heat a cooking pot as opposed to heating pots using electrical

coils or burning gas as with a traditional cooking stove. In an induction cooker, a low voltage alternating electric current flows through a magnetic coil and produces heat which is used to cook food.

One of the benefits of using an induction cooker is that it uses energy more efficiently than a traditional cooker thus saving time, energy and money in the long run. Also, the cooker and the cooking vessel do not become hot thus reducing risk of burn injuries. At the same time, the cooker has a digital operating panel that can be used to regulate the amount of heat during cooking and it has an extra safe automatic ‘off’ function.

Some of the limitations are that the cookware must be compatible with induction heating and also there is some electromagnetic interference with radio receivers or cell phones placed near the cookers during cooking.

Does induction cooking affect human health? The induction cooker has been tested and found to be environmentally friendly with no health hazards.

How will this technology benefit customers and Kenya Power?Induction cooking does not use a lot of electricity, and this would assist to lower customers’ bills. If there is mass use of induction cookers, it would also assist Kenya Power to enhance sale growth.

For more information regarding induction cookers or for purchase enquiries, contact: David on 0722951615 or Lydia on 0710223552. o

How can all of us in the

Company accept to change and move away from ‘this is how we do it’ attitude? But even before we go there, what is change?

Change is the alteration of one or more elements in the organisation which makes a difference between where we are and where we will be in the future. It is important to note that emergence of new products, customer needs and tastes propel the need for change. It is in the implementation of change, however, that challenges that need to be managed emerge. Michael Armstrong, a human resource management author says that these challenges include resistance to change, low stability, high levels of stress, misdirected energy, conflict and loss of momentum.

Good management centres on the appreciation that human organisations are not static, rather they are in a constant state of flux with change always taking place. Change is constant because the environment we operate in keeps changing. Around us we see political and economic

turbulence, globalization and the ever-changing management strategies. Drastic changes such as downsizing have become the order of the day in organizations worldwide with devastating consequences evident in both public and private sectors.

Why do we resist change? Some of the reasons that we resist change include the shock that comes with new things, the inconveniences that come with it and the cost that is associated with change. However, how change is perceived creates a big difference on how it is accepted. Change creates uncertainty and threatens relationships. It also threatens status and challenges people’s competences – and most of us are interested in maintaining status quo. Change also fuels symbolic fears which affect treasured symbol such as separate office, parking space, and titles.

How do we reduce resistance to change?The first step should be through constant communication and education. Explaining the need and logic of change to all people involved to improve understanding is crucial. The persuaded people often will assist in the implementation of change. At the same time, ensuring that all people participate and are involved in the change process reduces uncertainty and misunderstanding. Gradual introduction of change and

constant training and counselling to those affected adversely is also very important.

Negotiations and agreement is another way to help reduce resistance. Bargaining to win the acceptance of powerful individuals who fear losing power and getting their agreement prior to implementation is a key step towards success. This strategy is used where someone or some group will clearly lose out in a change and where that group has considerable power.

Manipulation and co-optation which involves selective use of information or assigning of potential resistors to other positions/responsibilities in order to steer them away from resistance can also be used. Explicit and implicit coercion which involves using threats such as loss of benefits or resources to force compliance with instructions is also a strategy that can be used. The method is very speedy and can overcome resistance but it can also be risky if it leaves people angry with the initiators.

Implementing change successfully relies on a higher than average level of trust and collaboration within teams and between management and employees. This calls for constant and open communication. It is however important to note that we all need to embrace change – but change begins with me. o

The Quest for ChangeBy Debora Opudo – Company Contact Center


Readers’ Contribution

New Baby in the BlockSt. Michael’s Small Christian Community, Stima PlazaBy Nick Muthama

In July last year, a group of Catholic employees in Stima Plaza got together and a new baby came into being - the

St. Michael’s Small Christian Community, Stima Plaza. Driven by its key mission of evangelising at the work place, spiritual empowerment, prayers and carrying out charitable activities, the group has around 100 members drawn from Kenya Power, KenGen, Two Way Cleaners and others who work within Stima Plaza.

Under the Chaplaincy of Fr. James Gichane, Fr. Michael Miriti, and Fr. Kizito from Consolata Shrine, the Community celebrates holy mass every Tuesday and Thursday of the week between 12.30 and 13.30 p.m. at Stima Plaza basement lobby next to the Auditorium.

In April this year, the community had its first charity visit at the Samaritan Children’s Home in Mathare Valley that houses destitute children. Besides sharing light moments with the children, the community gave out food supplies and clothing worth

over Shs.30,000. The community had earlier completed rebuilding the home’s dilapidated kitchen at a total cost of about Shs.48,000, an act that brightened the children’s faces and left the entire home happier. The group also had a retreat at the Resurrection Gardens in the same month,

a chance to rejuvenate their faith as they shared in talks and self-reflective moments. Another retreat of the kind is scheduled for July at Jumvi in Machakos.

The community shall be marking its first anniversary in July 2013. o

St. Michael’s Christian community members at Good Samaritan children’s home -Mathare Valley

1970 1980 1990 2000 2010

1972 – Born in Rongai, Nakuru as the last of

ten siblings.

1978 – Joined Gicheha Primary School in

Rongai.

1992 – Joined the Company in the position of Clerk IV in

the Customer Service Department in Nakuru.

2000 – Was transferred to the Company’s Kitui branch in the same capacity. Married his wife, Purity Karimi Njagi, an employee

of KenGen, in the same year. 2003 – Completed his degree course – a Bachelor of Business Administration, Marketing and Advertising Option – at the Irish International University, Kitui

2005 – Promoted to his current position, Senior Marketing Assistant, and transferred to Thika.

1985 – Attended St. Joseph’s High School in Kitale.

1999 – Was promoted to Clerk III in the Customer Service Department after being

posted to Nairobi. Was also elected as a union o�cial in Nairobi in the same year.

Diastema is a space or gap between two front teeth. Usually, it is an open space between the upper

front teeth but can also appear between any two teeth. This happens when there is an unequal relationship between the size of the teeth and the jaw. When the size of the jaw bones and the size of the teeth have a mismatch, it will either result in extra space or crowding between the teeth.

Cause: When the lip tissue pulls, it can also push the teeth apart and cause a diastema between the center of the two front teeth.

Myth: Over the years, there have been different stories and tales about this trait: A gap in your teeth is the sign of Venus - the goddess of love! It is also said that it is a sign of wealth! Some well known and not so well known gap-toothed people and celebrities would agree. Most celebrities are keen to show off their gaps although some are not.

In some African tribes having a gap in your front teeth was a sign of wisdom and was considered an attractive quality that signifies fertility in a woman. In Ghana,

Namibia and Nigeria, diastema is regarded as being attractive and a sign of fertility. Some people have even had them created through cosmetic dentistry. In Australia, gapped front teeth in children are said to be a predictor of future wealth. In France they call it, teeth of happiness or lucky gap!

Dental Corrections: A diastema is considered harmless and it rarely affects dental health. But some dental patients want to close those smile gaps. It is an adjustable dental condition. This includes traditional braces, dental bands or direct dental bonding to make the teeth wider and thus fill up the space. One problem with orthodontic correction is relapse. There is a strong tendency for the gap to reappear after treatment. This can be addressed by bonding a permanent retainer to the inside surfaces of the teeth to prevent the diastema from reopening. However, choosing whether to fix the gap is a personal decision.

Flaunt it: For some people, a diastema makes their smile unique and they choose to keep the charming midline gap. Moreover, this is something that does not affect

speech. In 2010 The Guardian reported that designers at New York and London Fashion Weeks searched for models with gaps between their front teeth. Apparently, it was the hot new trend. The Generation Gap!

The things that make you different are the things that also make you beautiful. There are some very unique traits that every single person in the world has that cannot be compared to any other person. We all have our similarities, but there is no way that two people can say that they are exactly identical. If you want others to see how truly beautiful you are, you have to be willing to live your life as yourself.

Some of the Kenya Power Managers who have this beautiful trait include: Eng. Benson Muriithi, Eng. Sammy Muita, Eng. Rosemary Gitonga, Lawrencia Njagi Kevina Wepukhulu and David Mwaniki. Other notable personalities include: President Uhuru Kenyatta, Cabinet Secretary of Foreign Affairs Amina Mohamed, Politician Mike Mbuvi (Sonko), Musicians Madona, Victor Mbuvi, NTV news anchor Victoria Rubadiri, Actors Arnold Schwarzenegger, Eddie Murphy and retired footballer Ronaldo Luis among others.

“I don’t mind the gap; I flaunt it and smile all the way!” Eng. Benson Muriithi remarks with an infectious smile. o

Diastema (Front Teeth Gap)By Florence Karanja


Employee Profile

Sarah Musili Kitui Branch

If you can describe the job that you do by its title,

you should consider yourself lucky. You should be happy and contented that your responsibilities are specific to one area of the business.

Meet Sarah Musili of Kitui Branch, and within a few minutes of talking to her about what she does, you understand that she has one of the most versatile job descriptions in the Company. In Kitui Branch, there are only two lady employees. One is Gladys, a driver and

who is normally field-based. Sarah Musili is the only other lady among 37 employees. Amazingly, she handles a huge portfolio of duties that include customer services, some aspects of human resources, customer relations, emergency office operations, telephone operator, administration issues, front office desk, marketing duties and she is also the tea lady for the office. Well, just say that she is like the mother of the branch.

Sarah Musili was born 31 years ago in Mwingi, Kyuso District, in Kitui County. She went to Kalwa Primary School before proceeding to Nguni Secondary School. After high school, she went through a three year secretarial course at Mercy Commercial College in Mwingi in the year 2001. In 2005, she went to Rewarding College

in Embakasi Nairobi for a six month course. After college she went home to stay with her parents briefly before getting a two months attachment with Kenya Power office in Thika in 2007. In 2009, Sarah got her first born, Mitchell Ndinda who inspires her to keep going.

Later, she got a job at the Company’s Mwingi office which was then a depot that used to close shop during the day when the field staff go out for maintenance. She was asked to be staying in the office to attend to customers – literally becoming the first ‘officer’ in Mwingi.

Sarah later moved to the Kitui Branch as an emergency operator. In the year 2011, the Customer Relations Officer in Kitui was transferred and she took up the responsibilities through a three months contract. Gradually, she started performing all the other general duties that she is currently handling.

Sarah has a big heart. She does all this work with a smile and with unprecedented energy. In addition to all this work, she still has time to participate in sports – and she does it with equal zeal. Sarah has her own volleyball club in Mwingi. Through this club, she encourages women and girls in the community to make their lives better.She also plays netball and volleyball for Kenya Power. During this year’s athletic championship she represented the Mt. Kenya South team in the 100 meters race, 4 x 100 meters and 1x 400 meters relay. She enjoys travelling, meeting new friends and watching live sports events.

Her job is inspirational, but is not without challenges though. She has to cope with demands for attention in the office from both customers and her colleagues, and in responding to all kinds of work related issues - literally everything. When she goes to the field for other duties like assisting the sub-regional marketing team, she still has to come back to sort out the office work. Sarah hopes to earn better terms from her hard work, and to progress her career. She is currently undertaking a business management course. o

Timeline with Paul Gachacha KamauSenior Marketing Assistant - Thika

1970 1980 1990 2000 2010

1972 – Born in Rongai, Nakuru as the last of

ten siblings.

1978 – Joined Gicheha Primary School in

Rongai.

1992 – Joined the Company in the position of Clerk IV in

the Customer Service Department in Nakuru.

2000 – Was transferred to the Company’s Kitui branch in the same capacity. Married his wife, Purity Karimi Njagi, an employee

of KenGen, in the same year. 2003 – Completed his degree course – a Bachelor of Business Administration, Marketing and Advertising Option – at the Irish International University, Kitui

2005 – Promoted to his current position, Senior Marketing Assistant, and transferred to Thika.

1985 – Attended St. Joseph’s High School in Kitale.

1999 – Was promoted to Clerk III in the Customer Service Department after being

posted to Nairobi. Was also elected as a union o�cial in Nairobi in the same year.


Pictures

1. Francis Muckoya, Concilia Barasa, Kelvin Munyasia, Joyce Muthoni, and Emmanuel Kemboi proudly display their certificates of participation after representing the Company in the 10th edition of the Mater Heart Run at the Nyayo National Stadium, Nairobi. The Mater Heart Run Program was started in 2004 to assist children from families who cannot afford the cost of cardiac surgery. This year, the run which occurred concurrently in Nairobi, Mombasa, and Mumias, had a target of raising Shs.100 million.

2. The Chief Manager, Finance, Mr Lawrence Yego, who represented the Managing Director and CEO, speaks during this year’s Company Athletics Championship.

3. Chief Manager Commercial Services, Eng. Rosemary Gitonga, presents an award for best contact centre agent Benson Kimani, during the Kenya Power Contact Centre Award Ceremony in Stima Plaza in May this year.

1

4

2

6

3

5


4. Stima Plaza employees, Mary Wambui, Benedict Thang’wa and Eunice Njagi resplendent in their staff uniform.

5. Eng. Joseph Masibo, the Chief Manager, Distribution (left), and Eng. Joshua Mwangi, now the Regional Manager, Nairobi South Region (fourth right) join traditional dancers in a jig during the opening of the Company’s new branch in Kibwezi.

6. Hothan Salat Nur, is a newly recruited member of staff to assist in boosting customer service at Garissa Branch. Currently, she is the only lady staff in the branch.

7. Mr Jonathan Kimanzi of Operations and Maintenance Department serves a customer at Garissa Branch.

Pictures

4

7


Sylvia Ndung’u, an intern with the Corporate Communications Department interviewed Julius Murigi Ngugi, the Mwingi Branch Business Head, on the operations of the branch. Below is a summary of their discussion:

Sylvia: What is the story behind Mwingi branch? Julius: Our branch operations began when the branch business model was conceptualised by Eng. Njoroge, and the office was set up in 2009. The office serves the whole of Mwingi and stretches to far off areas such as Mtito wa Ndoa (not Mtito wa Ndei), Usueni, Tseikulu and Matuu. The branch, which has twenty six members of staff, serves a customer base of 4,853 currently. Some of the sections that we have in the branch include operations and maintenance, customer relations and marketing, customer service and design and construction.

Sylvia: What are some of the upcoming or ongoing projects in the branch? Julius: The construction of a Rural Electrification Programme line to the Mui coal basin is ongoing. Plans are also underway to put up a new substation and a

132 kV line from Kindaruma that will branch off to Garissa. Completion of these projects will be a great benefit not only to the branch but to the company as a whole because of the support they will render to our plans for new connections and increased sales.

Sylvia: What sort of challenges do you go through in the course of your work in the branch? Julius: The extreme climatic conditions in this region present unique challenges. During the rainy season, the weather affects

power supply as a result of the flush floods that occur. This situation is rampant around the Kiswa area. At other times, temperatures can shoot to as high as 41 degrees Celsius. One of our first projects when we started the branch was to replace glass pin insulators on a 60 km line that were cracking during the hot season causing power interruption. We retrofitted the whole line using porcelain and composite insulators and the problem was resolved permanently. The other challenge is lack of water which adds to the hardships employees in the branch experience.

Sylvia: Any recommendation or advice to the rest of the employees? Julius: Cooperation and effective communication among colleagues is very important. I am hopeful that there will be further growth in all the other branches. I am glad to have hardworking employees in the branch, and I believe that our Company has very good and hardworking people who can achieve tremendous results. o

Branch Profile

Mwingi Branch at a Glance

Left: Julius Murigi Ngugi, the Branch Business Head, Mwingi.

Bumps, barriers, police checks, stop overs, temporary shacks, camels and a long straight road lead to one of the most feared towns in Kenya, Garissa. It is the capital of Garissa County in North Eastern, which borders Somalia to the East and Coast Province to the South. The Company’s branch office in Garissa was previously a depot before upgrade to a full branch in 2009. The branch has a customer base of approximately 10,700.

The branch is served by a KenGen owned off-grid station that has seven diesel generators. The generators have an installed capacity of 5.9 megawatts compared to a peak demand of 4.2 megawatts. The branch targets to increase the number of customer to 11,000 by July 2013. Some of the divisions and departments that are represented in the branch include project management, customer service, marketing, design and construction and operations and maintenance. The 37 employees of the branch are led by Paul Mbuthia, the Business Branch Head. Recently, the branch engaged a new lady employee, the only female in the branch, and the first such posting for a period of more than two years.

While most people associate the place with persistent insecurity incidences- what with all the news about grenades exploding and fatal shootings - Garissa is vibrant with activities and business enterprises run by resilient Kenyan that make the town not just habitable but accommodating too.

Garissa The land of contrastsBy Sylvia Ndung’u – Intern, Corporate Communications

Top: Garissa Branch employees pose for a photo

Inset: Branch Business Head, Garissa, Mr Paul Mbuthia.


Continued on page 13


Grace Njuguna, a former supervisor at the Customer Contact Center was elated when she was invited to

an interview for a job change to customer relations. However, excitement changed to anxiety when she received a letter offering her the job at the Mwingi branch. She was shocked. Grace didn’t expect to move away from Nairobi; and furthermore she didn’t even know where Mwingi was on the Kenyan map. She went home that evening and asked her 15 years old son, Ted Mburu, to bring out his atlas, get the map of Kenya and help her locate Mwingi. They could not locate it – she was looking at the wrong part of the map. So, she called a friend who advised her to locate Garissa and move backwards towards Nairobi, and that is when it dawned on her that Mwingi was much farther away than she thought it was.

Grace Njuguna was born in the early 1970s as the first born in a family of seven, four sisters and three brothers. She grew up as a vibrant child and started her school life at Buruburu 1 Primary School. Her hard work and determination led to her admission to Gathirimu Girls’ High School, where she took

her high school studies from 1986 to 1989. She later joined Kenya Polytechnic, where she pursued her bachelors in Business Administration.

Grace joined the company under a two year contract in 1995 as a call agent at the Contact Centre. As a result of her passion and diligence, she earned herself a permanent contract in 2008 as a shift supervisor. She was later posted to Mwingi in March 2009 as a Senior Customer Relations Assistant, where she has been working to date. She gladly talks of her first experience in Mwingi as one filled with mixed feelings since she was completely new to the place. Gradually she adapted to the area and the culture shock faded off.

We all have fears in life whether it is in objects, situations or living things. Grace has an enormous dread for reptiles especially lizard and snakes. Over and above her success so far, she is a proud mother to

a son, Teddy Mburu, who is now 19 years and her source of joy. Grace believes she is in the best working environment, and feels lucky to be a member of the Kenya Power family. o

Chit-chat with Grace Njuguna

Branch Profile

Grace Njuguna

One of the large customers for the Garissa branch is the busy Almond Hotel and Resort. With the mighty river Tana as its frontage, the hotel’s green manicured lawns, swimming pool and skillfully landscaped features rivals some of the beach hotels at the Kenyan Coast.

Other major customers include hotels, mosques, the Kenya Broadcasting Corporation and the area residents who engage mostly in small businesses and trade. A sewage company is coming up soon which will join an expanding customer base, thereby increasing the Company’s energy sales.

While the branch has been experiencing a span of successes over the years, there have been a few challenges. The employees there feel that there is need to enhance staff numbers in order to assure effectiveness of service delivery. The town is still under curfew which is another challenge to the members of staff who are unable to work late as a result. Because of the insecurity issues, customers are very sensitive to their safety which makes activities like meter reading and revenue collection a big challenge.

Mbuthia suggested that the prepaid mode of metering would be much more appreciated and effective there. His message to all employees: “Let’s keep communication amongst us flowing, and exchanging ideas aimed at developing the Company, and it will make all of us better”. o

Above is Almond Hotel and Resort Garissa, one of the large power customers that the brand serves.

KENYA POWER INTERNAL JOURNAL

Continued from page 12


Branch Profile

Kitui town is located 1 8 0

kilometers from Nairobi and 105 kilometers East of Machakos. The Company branch in Kitui town was upgraded in 2009 from a depot status and now serves 9,500

customers who are located in a wide area that covers Katutu, Ikanga and Zombe on the eastern side of Kitui, all the way to Kwavonza on the Machakos side. The branch’s area of jurisdiction extends to the border with Emali to the South, and part of Machakos

to the West. The branch’s large customers include Kenyatta University’s Kitui Campus and South East University of Kenya. Other customers include Grits Industry, KEFRI (Kenya Forest Research Institute) and Naivas supermarket.

With increased customer base and rising demand in the county, the branch is busy strengthening the system that serves the County. Kitui is a relatively large town and is also the county headquarters. Plans are under way to upgrade the substation that serves the town from 2.5 MVA to 7.5 MVA in capacity. At the same time, a new 132 KV line and primary substation at Mulutu are on the pipeline to be completed by 2015. These developments will come in handy because the distribution system is increasing in length, with 78 new schemes ongoing in

the county and numerous rural electrification lines under construction in the County.

Stephen Mwenesi, the Branch Business Head, has high hopes that the branch will maintain the growth and improvement momentum. His team of 29 employees is very supportive, positive and raring to go. However, as much as the branch is experiencing growth, numerous challenges are still derailing them. The branch office is small and more space is needed for effectiveness. They look forward to relocating to a new and better office in the near future. The team in Kitui is male dominated with only two female employees. One of the challenges in the Kitui office is basic facilities, for example, the two ladies in the office have to share the toilet with the men. Vandalism of the electricity systems and poor communication network connectivity are the other challenges that the branch faces. Although the office is small, the staff there are by all means enthusiastic to deliver on the vision of the branch. o

Kitui BranchBy Sylvia Ndung’u – Intern, Corporate Communications

Tala Branch

Top: Ms Ester Karanja, the Branch Business Head Tala. Left: Tala emergency team at work, from top, Boniface Ndirangu, Isaac Kirika, Julius Kimeu and Mbai Wambua. From left: Mbai Wambua, Patrick Muriuki, Boniface Ndirangu, Julius Kimeu, Isaac Kirika.

Top: Branch Business Head Mr Stephen Mwenesi. Above: Company employees at the Kitui Branch pose for a group photo. Inset: Kitui Branch Office


Corporate Social Responsibility

New toilets to enhance hygiene in Kisumu schoolBy Esther M Ngila, Intern, Corporate Communications

St. Simon Bar Ogwal Primary School in Kisumu County recently benefited from a newly constructed toilet facility

sponsored by the Company under the Corporate Social Responsibility programme. The new facility, constructed at a cost of Shs.182,000 at the start of this year, has a total of six toilets to be used by hundreds of school girls in the school. In a brief commissioning ceremony characterised by song and dance and punctuated by ululations from the parents, teachers and pupils, the school head said the facility would help promote hygiene in the school and help minimise pupil transfer to other schools previously attributed to shortage of toilets. Speaking during the event, Acting Deputy Regional Manager, Mr Dan Obiero, said that Kenya Power would continue to invest in sustainable community projects aimed at improving lives and social welfare in areas that the Company operates. o

Ululations rent the air as pupils, teachers and parents of Gitombo Primary School in

Githunguri, Kiambu County, did a jig to welcome staff of Kenya Power who paid them a surprise visit with goodies to help address various challenges faced by the institution.

Staff of Nairobi North Region led by the Regional Manager, Eng Joseph Gathuru visited the 41 year-old school that was clearly needy after many years without much to show for modern development, to deliver the goodies as part of the Company’s community support activities.

Though the school, with a population of 231 pupils, could do with some facelift, it has held its own in the academic field

and was last year judged as best improved in performance in Komothai Location.

The staff donated a 10,000 litre capacity water tank to aid in provision of clean water, a water pump to lift water into the tank, gutters for rain water collection, school uniforms for the very needy children and stationery. The items were procured at the cost of Shs. 422,744.

While presenting the donations, Eng. Gathuru emphasised the need for good education and the importance of joint effort of all parties in ensuring excellent academic performance in the school. He also encouraged the pupils to focus on their education in order to form a firm foundation for better lives in future. o

Nairobi North supports Gitombo Primary

Regional Manager for Nairobi North, Mr Joseph Gathuru, presents a set of uniform to a pupil at Gitombo Primary School during a visit to the school by staff of the Company.

Pupils from Bar Ogwal Primary School in Kisumu County proudly display the six latrines constructed in the school through a donation of Shs.182,518 by the Company. The donation was made as part of the Company’s Corporate Social Responsibility.

Sustainability in Kenya PowerWhat is Sustainability and how does it relate to Kenya Power?

Business activities and operations of most companies have effects or impacts that can be analysed from three different perspectives:

environmental, economic or social. Sustainability refers to the practice of managing business in a way that it generates stakeholder value while at the same time having a positive impact on the community in terms of the three perspectives. It is important to stress that it is a proactive process with the final results being processes and practices that put into consideration the economic, social and environmental wellbeing of the communities in which business entities operate.

Sustainability is the process of assessing how to design products that will take advantage of the current environmental situation and how well a company’s products perform with renewable resources.

In the case of Kenya Power, sustainability refers to the acts providing affordable energy, good customer service, participating in environmentally friendly or green activities and allowing social equity into business practices in order to continually improve the Company’s performance and results.

With regard to environmentally friendly activities, some of the staff may have participated in the various tree planting programmes the Company has been involved in over the years. In the last four years for instance, Kenya Power has had an on-going indigenous tree planting programme in nine Kenya Forest Services (KFS) forests. This programme has been receiving support from the CSR budget following the Company’s partnership with Kenya Forest Services (KFS), and later on with ActionAid International. Through this partnership, a minimum of 4,000 indigenous seedlings have been planted in each of the nine (9) KFS forests country-wide on an annual basis, and about 250,000 seedlings have been planted so far. o


Miscellany

Vox Pox: The power of one number - 95551The Kenya Power Contact Centre one-number service 95551 has been launched. Customers now can reach us through only one number to make enquiries. These are views of different employees on the new service:

Petronilla Nasimiyu Wanyama Clerk, Disconnection and Connection, Metering, Thika

“I am impressed by the way they handle calls and customers. The number - 95551 – is also easy to remember. However, response time can be shortened by having someone conversant with the reason for the power failure on standby at each area. Additionally, our colleagues at the centre need

to be motivated by having shorter working hours so that they can deal effectively with the customers.”

Ali Enne Distribution, Garissa

“The new service is a good improvement. Customers from any part of the country can call one number. When the information is received in the call centre, it is relayed to us through the computer systems for our action and this enhances our service to the customers.”

Maureen MwikaliCustomer Service, Mwingi

“It is a good service that will be of great benefit to our customers. To make the service even better, however, there should be follow up through telephone from the contact centre to the officers in charge, particularly in the smaller branches that do not

operate for 24 hours or over weekends. ”

Lucy MbogaCustomer Relations Officer, Nairobi

“The one-number service has greatly improved the contact centre accessibility because customers can now reach us easily. The service is also more versatile because different kinds of queries can be resolved through it. For example, employees can send their staff number preceded by

the word MED with a space in between to query their medical balance”

Mathew KiptooCustomer Relations Officer, Nairobi

“As part of the new service, the contact centre now has developed strategies to improve the quality of service that we are providing. These strategies include monitoring the calls, live listening and conducting surveys to evaluate quality and how the service meets customer expectations. ”

For:Power outagesBilling queriesEmergenciesPrepaid queriesConnection queries

or 0703-070 707, 0732-170 170

Kenya Power @kenyapowerwww.kenyapower.co.ke 0703-070 707, 0732-170 170


Living a positive, happy lifeWe all want a happy life, and we all know that having a positive attitude feels better than a negative one. But for some reason, we are all attracted to and can be easily drawn to the negative side. How do we go about to establish a more positive attitude as a daily habit? The starting point is looking for the good, seeking the positive, and striving to make every day a joyful experience. You can begin to make your life happier by practicing the following five steps:

Believe Happiness is a ChoiceSure, it isn’t always easy, but it is always, always an option. It’s a choice. Teach yourself to see that happiness is a choice, and it will be the greatest thing you will have ever done for yourself. Whenever you find yourself in a bad situation, it’s up to you to find the good, to be happy regardless of what’s happening around you. Be in control of your happiness level and no one can take that away from you.

Rid Your Life of NegativityIf you want to live a positive, joyful and happy life, avoid surrounding yourself with negative people. They encourage you towards negativity.

Look For the Positive in LifeThere is the positive aspect in everything. In every person, in every situation, there is something good. Most of the time it’s not all that obvious. We have to look. And sometimes we have to look hard.

Reinforce Positivity in YourselfReinforce your positive thoughts and behaviors so they can stick. As with any sort of training, practice makes perfect, and, yes, you can practice being positive. The best and easiest way to do this is to be positive when it comes to who you are. Tell yourself you’re awesome. Tell yourself you look good. Tell yourself that you love and accept yourself completely. Tell yourself you did an awesome job at work or raising your kids or whatever it is you do.

Share Happiness with OthersNot only do you need to be positive with yourself for this new positive attitude to really take effect, you also need to be positive with others. You have to share your wealth of positivity with the world. The best way to do this is quite simple and basic; be nice. Be nice to other people, no matter what. Tell someone he or she looks nice today. Tell someone they did a great job on that presentation. Tell your parents or children (or both!) how much you love them and how great they are.

Try these, and your life will change for the better. o

Just a thoughtMost annoying word – ‘Whatever’By Florence Karanja

Miscellany

‘Whatever’ is a slang term m e a n i n g “whatever you say” and “I don’t care what you say”. The term is used to dismiss a previous

statement and express indifference. The word is usually considered offensive and impolite.

Which words or phrases do you find most annoying in a conversation? Some words like “you know”, “like”, “seriously”, “you know what I mean”, “actually” and “anyway” can be irritating to hear, but “whatever” holds the most power to annoy. It can be an all-purpose argument-ender or a signal of lack of concern. If you want to end a conversation, try saying “whatever”. It can really be annoying to the audience you are talking to.

However, its use is not always negative. It can also be used in place of other neutral phrases. It can be used to emphasize a quantity or lack of restriction when referring to anything or amount. For example: 1. You can borrow whatever number of books to read. 2. Whatever happens, remember I am on your side. 3. You can do whatever you like. It all depends on the way you use the word.

Choose your words carefully in your next conversation. The word can slip out of your mouth very easily. Be careful whom you say it to. o

Jokes

CRACKERS

Guess what would happen if you are too open minded…your brains would fall out!!

This is what would happen if mouse becomes boss…

It is always advisable to check your emails lest you are caught up in such a situation…(picture of boss)

My therapist told me the way to achieve inner peace is to finish what I start. So far I have finished two bags of salted vinegar crisps and a chocolate cake. I feel better already.

WORLD OF ENGINEERSThere are three engineers in a car, an electrical engineer, a chemical engineer and a Microsoft engineer. Suddenly, the car engine breaks down, leaving the three engineers stranded by the side of the road. All three engineers look at each other wondering what could be wrong.

The electrical engineer suggests stripping down the electronics of the car and trying to trace where a fault might have occurred.

The chemical engineer, not knowing much about cars, suggests that maybe the fuel is becoming emulsified and getting blocked somewhere.

Then the Microsoft engineer, not knowing much about anything, comes up with a suggestion; “Why don’t we close all the windows, get out, get back in, open the windows again, maybe it will work?” o


Sports

The joy of winning - passion in action..continued from page 1

of Science and Technology, Nakuru, is popularly referred to. Indefatigable would just be the right word to describe the spirit displayed by the athletes who participated in the two day sporting event with vigour, power and passion.

Powering People with Passion was the theme of the event, and it was exciting to see different teams interpret the theme in their own creative way. The event saw eleven teams representing each of the Company’s sub regions – with only the Coast Region competing as a regional team. The Chief Manager, Finance, Mr Lawrence Yego, who represented the Managing Director and CEO, challenged the staff present to go beyond passion, and translate the drive and energy to achieve positive results at work too. The chief guest, the Nakuru County Deputy Governor, Hon. Joseph Ruto, expressed his admiration of the team spirit that he observed in the employees during the event. o

12

4

6

5

7


Sports

3

1, 2 & 3. Mr Stephen Kilonzo of Ruaraka Stores, who represented the Nairobi North team, in a high-jump action.

4. Winner of 400 meters women race, Ms Elizabeth Lwanga of Coast Region, Customer Service, poses with her trophy. In position 2 and 3 are Jeniffer Kinyungu and Mariam Njuguna from Training School.

5.The participants interacted freely and took time off to ‘shake a leg’ during the games, forming a long train of dancers that snaked through the field.

6. Eng. Jared Othieno, Regional Manager, West (left); Mr Kuria Kibiru, Manager, Recruitment and Manpower Planning; and Sigilai Kirui, Chief Employee Relations Officer, enjoy a warm-up jog during the championship.

7. Grace Warigia Wanjiku, a Technician in Customer Service, who was also the Mt. Kenya South 200 meters champion makes a comment on the sports event.

8. Chief Manager, Distribution, Mr Joseph Masibo (Right), then Chief Manager, Nairobi Region, and George Ombewa, Commercial Office Supervisor, Kisumu, West Kenya, competes in a relay race.

9. Johnstone Sakwa, the Nairobi West team leader at the Company’s Athletics Championship 2013, proudly displays the trophy he was awarded for his exemplary leadership, resilience, and discipline; attributes that were well reflected by all members of his team during the sports event.

8 9

Sports News

EDITORIAL TEAM Editor : F K Obura Writers : M Theuri | G Ngahu | M Gatheca | K Sang | R Sanda | K Kamau

Stima News Journal is published Quarterly. Views expressed in this publication are those of the authors and do not necessarily reflect the position of Kenya Power.

Company Inter-regional Athletics ChampionshipsMEDALS TABLE

REGION Gold Silver BronzeTraining School 11 11 6

Mt. Kenya North 7 4 3

North Rift 6 4 8

Nairobi South 3 4 3

Mt. Kenya South 3 1 6

Central Office 2 6 6

Central Rift 2 6 4

Nairobi West 2 4 0

Nairobi North 2 0 1

Coast 2 0 0

West Kenya 1 1 4

10. 100 metres hurdles action.

11. Mt. Kenya North team cheering one of their own.

12. Chief Supply Chain Officer (Procurement) Ms Jane Muigai presents a trophy to Ms Loice Njoki Mwangi of Central Rift team who was 1st in High-jump, 2nd in Triple -jump and 3rd in Long-jump.

13. Team members from the West Region render support to their Regional Manager, Eng. Jared Othieno, by lifting him shoulder high.

14. Mt. Kenya South team celebrate a win by one of their own.

15. 300 metres men steeplechase.

16. The Deputy Governor, Nakuru County, Hon. Joseph Ruto, (fourth right), who was the chief guest, is joined by Dr Ben Chumo, guests and all employees present in a celebratory dance at the closure of the event.

10

11

14

16

12

15

13

Kplc stima news apr jun 2013 11

Documents

Transcript of Kplc stima news apr jun 2013 11