KMA Webinar: Enterprise Search in SharePoint 2010

Webinar Series

Enterprise Search in SharePoint 2010Presented by:

August 18th, 2010

(2)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.Twitter hashtag:Twitter hashtag: #kmasp2010

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(3)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter hashtag: #kmasp2010

About KMAo Full-service IT consulting firm established in 1995o 24 employees: Partner, PM, Analyst, Developer, QA o Industry expertise and focus: Professional Services, Life Sciences &

Financial Serviceso Microsoft technology focus:

• Microsoft Certified Partner since 1995 / Microsoft Gold Certified Partner since 2004

• Working with SharePoint technologies since 2001• Specialties in

Collaboration: Portals, Communities and Content Management Insight: Enterprise Search and Business Intelligence Productivity: Forms and Office Client Customization, Mekko Graphics (ISV)

(4)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.Twitter hashtag:Twitter hashtag: #kmasp2010

About Today’s Presenters

• Mike Gilronan– 20 years professional services and

technology– Financial background (CPA)– Certified in project management

(PMP)– Viewpoint = business decision-maker

(5)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved .Twitter hashtag: #kmasp2010

About Today’s Presenters

• Casey Piket– Technical Specialist within

FAST Group for 4+ years.– Now part of Digital

Marketing Platform Group @ Microsoft.

– 10 Years experience in Enterprise Search.


Agenda

• Inside the Firewall: Enterprise Search for Portals • Outside the Firewall: Enterprise Search for

Internet Sites • Enterprise Search Success Stories • 5 ways to Take Advantage of Enterprise Search in

your Organization • KMA & Microsoft - Q&A Session


Enterprise Search and KM

“Search is being implemented in enterprises as the new knowledge management and what's coming down the line is the ability to mine the huge amount of untapped structured and unstructured data in the organisation. “-- Mike Altendorf, CIO Magazine, 10/31/2008

Read more: http://gilbane.com/search_blog/2008/11/apples_and_orangutans_enterpri.html#ixzz0wv2rvbDF

http://gilbane.com/search_blog/2008/11/apples_and_orangutans_enterpri.html#ixzz0wv2rvbDF

http://gilbane.com/search_blog/2008/11/apples_and_orangutans_enterpri.html#ixzz0wv2rvbDF


Quick, easy, powerful, free

Complete intranet search

High-end search delivered through SharePoint

Basic search Intranet-wide searchPeople and expertise search

Visual experiences, extreme adaptability and advanced content processing

Enterprise Search: Microsoft Spectrum of Products


Enterprise Search

Improved scale to meet any demand volumeDeployment-specific tuning for best resultsSearch-driven applications to enrich platform

Enterprise Deployment

Phonetic and multi-lingual for global relevanceSocial connections driven by interests and expertise Secure access to content, whether internal or external

Knowledge Amplification

Improved relevance based on usage and historyRich results-navigators for shorter search timeSupport for 400+ content types and 85 languages

Better Answers, Faster


Supports phonetic name lookup and

Wildcards

Organization browsing

Recentcontent

Filter by focus, expertise, etc

Enterprise Search: Designed for a collaboration platform


Featured content

Related searches

Navigators with exact counts

Document previews

Document thumbnails

Relevance enhanced by user tagging and

rating

Pre-Beta screenshots, subject to change

Enterprise Search: Conversational search that understands your information


Internal vs External-Facing SearchIntranet Scenario Website Scenario

Audience Highly managed, scrupulously maintained

Anonymous, highly dynamic

Content Primarily oriented around documents and forms

Primarily oriented around web content and rich content

Security Granular (user, library, document level)

Wide open, but hardened

Scale Well-established usage patterns

Unpredictable

Branding Important, but less so than content

Super-critical

Serendipity More useful (in context) Less desirable (controlled/steered UX)

Why Advanced Search?

Deep Refinement

Thumbnails

Previews

Sort on any field

Similar Results


Advanced Search Summary

• Deep Refiners

• Visual Refiners

• Visual Best Bets

• Meta Data Extraction

• Unlimited Scale

• Visual enhancements to result list:– Thumbnails– Scrolling Preview

• Similarity Search

• User Context

• Editorial Control

More time for innovation

Greater opportunity to expand on existing research

Easy to customize, low costs

Deploy Microsoft® SharePoint® Server 2010 and Microsoft FAST™ Search Server 2010 for SharePoint to create tunable search-driven application focused on needs of researchers

Flexible, easy to use

Give company researchers a faster, more accurate way to search existing research and locate internal experts

Free up time for more innovation

General Mills frees more time for innovation with research-focused search application

“By using FAST Search Server 2010 for SharePoint, our researchers can refine their searches and find exactly what they are looking for. They spend more time innovating than

looking for information.”Michelle Check, Research and Development Systems Leader,

Global Knowledge Services Group, General Mills

Increase traffic to kraftrecipes.com

Increase loyalty to kraftrecipes.com as an authoritative recipe database.

Ultimately, increase sales of Kraft products due to increased use of recipe database.

Deploy Microsoft® SharePoint® Server and Microsoft FAST™ to create a compelling search driven experience to find recipes.

Result refinement based on recipe specific attributes.

Provide a compelling end user experience so that customers can find recipes that include Kraft food products.

Kraft creates a compelling search experience on www.kraftrecipes.com with SharePoint + FAST.

http://www.kraftrecipes.com/

http://www.kraftrecipes.com/home.aspx


Demo: Kraft Recipes


5 Ways to Take Advantage of Enterprise Search

• Monetize Destination Portal.

• Collaboration via Partner / Customer Extranet.

• Educate Customers and prospects via Product / Service Information Portal.

• Customer Support Portal.

• eCommerce.


Questions and Answers

Thank you to our speakers


Resources: How KMA Can Help• Content:

• Online content, blogs, articles available through www.kma-llc.net • Monthly live seminars/webinars, recent topics at http://www.slideshare.net/kmallc • One-to-one discussions with you about your unique business problem

• Events:• SharePoint Saturday Boston -- September 25, 2010• SPTechCon Boston – October 20-22, 2010

• Offerings• SharePoint Health Check - fixed price engagement• SharePoint 2010 Readiness - fixed price engagement• SharePoint Deployment Planning Services (SDPS)• [Microsoft Office] Business Value Planning Services (BVPS)

http://www.kma-llc.net/

http://www.slideshare.net/kmallc

http://www.slideshare.net/kmallc


Resources: To Learn More

• From Microsoft:– Terrific blog article from Enterprise Search team: http://

blogs.msdn.com/b/enterprisesearch/archive/2009/10/28/fast-meets-sharepoint-what-s-coming-in-search-for-sharepoint-2010.aspx

– Summary of SharePoint 2010 Search comparison with Fast Search Server 2010 for SharePoint: http://go.microsoft.com/?linkid=9690848

• From Others:– Blog article on SharePoint 2010 and findability: http

://www.sharepointconfig.com/2010/04/10-ways-sharepoint-2010-improves-findability/

• From KMA:– Monthly webinars on SharePoint 2010 – Web: www.kma-llc.net (now powered by SharePoint!) with white papers, blogs, archived

presentations, news, and events– SharePoint Deployment Planning Services (SDPS), now available for 2010 planning

http://blogs.msdn.com/b/enterprisesearch/archive/2009/10/28/fast-meets-sharepoint-what-s-coming-in-search-for-sharepoint-2010.aspx




http://go.microsoft.com/?linkid=9690848



http://www.sharepointconfig.com/2010/04/10-ways-sharepoint-2010-improves-findability/




In Closing…• How to get (and share) a copy of today’s slides

• Continue the SharePoint conversation with KMA

• Next KMA Insights Webinar – watch for invitation

• Feedback/survey

• Thank you!!! http://www.kma-llc.net

Name E-mail Phone

Adrian duCille - manager Aducille[at]kma-llc [dot]net 781.693.6813

Mike Gilronan – partner Mgilronan [at]kma-llc[dot]net 781.693.6823

http://www.kma-llc.net/

mailto:[email protected]




KMA Webinar: Enterprise Search in SharePoint 2010

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