KMA webinar: Creating a Social Enterprise with SharePoint 2010
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Transcript of KMA webinar: Creating a Social Enterprise with SharePoint 2010
Webinar Series
Creating the Social Enterprise with SharePoint 2010
Presented by:
November 17th, 2010
(2)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Twitterhashtag: #kmasp2010 Twitter hashtag:
Housekeeping Items
• Experiencing Issues? • Change color of your seat to RED
• Questions for Speakers? • Submit questions during webinar
• Twitter Discussion• #kmasp2010
• Feedback• Webinar Feedback• Next Steps/Moving Forward
(3)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
ABOUT KMA
o Founded in 1995, Gold Certified since 2004, SharePoint since 2001
o 25 employees: PM, Analyst, Developer, Engineer, QA, Architect
o Geography: New England
o Industry focus: Professional Services, Life Sciences & Financial Services
o Microsoft technology focus:
• SharePoint, SQL Server, Office, and Visual Studio.NET
• Strategic partnerships: Infrastructure, Dynamics, EPM, Training, Licensing
• Specialties in:
• Collaboration: Portals, Websites, Communities and Content Management
• Insight: Enterprise Search and Business Intelligence
• Productivity: Forms and Office Client Customization, Mekko Graphics (ISV)
(4)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
About the Speakers
KMA – Amy Talhouk • 15 year IT Professional• 10 years focused on Financial Services
Consulting• Supported and promoted SharePoint
and Project Server in various capacities since 2004
• KMA Associate focused on Project Management and Business Analysis
• Twitter: @atal64
(5)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
About the Speakers
• 17 year IT Professional• 3 years with Microsoft as a SharePoint
technology specialist• MS customer for 14 years working in
technical IT architect, development and management roles
• Blog: http://blogs.technet.com/cbortlik• Twitter: @cbortlik
(6)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Agenda
• Creating a Social Enterprise– Defining the Social Computing in the Enterprise– Why Social Computing Works– Business Value of Social Computing
• SharePoint 2010 Social Capabilities LIVE Demonstration – Enhanced My Site – The Note Board – A Five-Star Rating System – Social Tagging and Bookmarking – Multimedia Support
• Questions & Answers
(7)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Defining the Social Enterprise
• Is not what you find on Wikipedia:
– “…social mission driven organizations which apply market-based strategies to achieve a social purpose…”
• Is not external facing
• Is not Facebook• No personal photos and updates
• Not about Farmville requests
(8)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
So what is the Social Enterprise?
• An enterprise or business that leverages its internal Intellectual Property (IP) through the use of social computing to grow its business
(9)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Why Social Computing Works
• Social allows you to uncover new information sources and enables future collaborations
• Serendipitous discovery of someone or something that can help you be faster and more effective
(10)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Why Social Computing Works
It’s a Middle School dance…
…not a rave.
(11)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Business Value of the Social Enterprise
• Achieve Cost Savings• Increase productivity through the reuse of existing IP
• Work more efficiently in distributed teams through improved communications
• New Idea Generation • Shorten the learning curve
• Get to brainstorming and problem solving faster
(12)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.
Twitterhashtag: #kmasp2010 Twitter hashtag:
SharePoint 2010 Communities Platform
SharePoint Workspace Offline access
Outlook Synch & Social Connector
Tag Profile Pages
Mobile Access
Office Client Backstage, Co-authoring
Team Sites
External Access
Ask Me About, Colleague & Expertise Suggestions
Social Bookmarks
Organization Browser
People & Expertise Search
Social & Taxonomy Tags
My Network, My Profile
Activity Feeds
Photos, Contact Card, Presence everywhere
Notifications & Alerts
Status Updates
Blogs, Wikis, Podcasts
Team Sites
Enterprise Wikis
Rich Media Support
Note Board
Ratings
Office Web Apps
(13)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Questions and Answers
(14)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Where do you get started?
• People
– Identify Influencers
– Identify Information Hoarders
• Process
• Focus on Content
• Compliance Requirements
• Technology
– Baseline your Environment
(15)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Resources: To Learn More
• From Microsoft:– SharePoint User groups: http://tinyurl.com/spusers– Getting Started with SharePoint 2010:
http://tinyurl.com/SP2010Start– SharePoint 2010 Communities Home:
http://tinyurl.com/spcommunities
• Regarding today’s topics:• ROI: “How to Measure Anything” by Douglas Hubbard• ROI: “Learn to Speak to Your CFO” 5-part series by Paul
Culmsee (http://www.cleverworkarounds.com)
• Other areas of note:– NewsGator: Social Sites for SharePoint
(16)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
Resources: How KMA Can Help• Content:
• Online content, blogs, articles available through www.kma-llc.net/insights
• Monthly live seminars/webinars, recent topics at www.slideshare.net/kmallc
• One-to-one discussions with you about your unique business problem
• Events:• KM Community events: SIKM Boston and KM Forum
• Gilbane Conference: “Applications of Search in SharePoint” Panel 12/2
• SharePoint Saturdays and BASPUG: Continued engagement
• Offerings• SharePoint Health Check - fixed price engagement
• SharePoint 2010 Readiness - fixed price engagement
• SharePoint Deployment Planning Services (SDPS) and Business Value Planning Services (BVPS) – funded with SA benefits
(17)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved. Twitter hashtag:Twitter #kmasp2010
In Closing…• How to get (and share) a copy of today’s slides
• Continue the SharePoint conversation with KMA
• Next KMA Insights Webinar December 15, 2010 – watch for invitation:– Global survey of nearly 900 organizations– Learn about adoption trends, best practices, and common challenges:
“How is Your Company Using SharePoint?”– Featuring guest speaker Mark Miller from endusersharepoint.com
• Feedback/survey/poll
• Thank you to our speakers and attendees!!!
Name E-mail Phone
Amy Talhouk Atalhouk[at]kma-llc[dot]net 781.693.6830
Mike Gilronan – partner Mgilronan [at]kma-llc[dot]net 781.693.6823