ISupport The future electronic case management and communication system in support of the 2007...
11
iSupport The future electronic case management and communication system in support of the 2007 Convention and 2009 Regulation on the recovery of maintenance obligations Philippe Lortie First Secretary Hannah Roots Managing Director, B.C. Enforcement Program Hong Kong, Hong Kong SAR, People’s Republic of China, 9-11 November 2015
-
Upload
sydney-hensley -
Category
Documents
-
view
212 -
download
0
Transcript of ISupport The future electronic case management and communication system in support of the 2007...
iSupport The future electronic case management
and communication system in support of the 2007 Convention and 2009 Regulationon the recovery of maintenance obligations
Philippe LortieFirst SecretaryHannah Roots
Managing Director, B.C. Enforcement Program
Hong Kong, Hong Kong SAR, People’s Republic of China, 9-11 November 2015
ACTION GRANT BACKGOUND
Slide 2
◦ 2007 Convention and 2009 Regulation invite IT solutions
◦ Development of an iSupport concept (2006)
◦ iSupport Business Plan (Prel. Doc. No 5 of 2009)
◦ C&Rs of HCCH Council inviting supplementary funding to support IT project
◦ EU Action Grant – Application (April 2013)
◦ EU Action Grant – Granted (December 2013)
◦ EU Action Grant – Concluded (July 2014)
EU ACTION GRANT PARTNERS
Slide 3
◦ Austria (€ 10.400)◦ Finland (€ 10.000)◦ France (€ 15.000)◦ Germany (€ 15.000)◦ Latvia (€ 6.000)◦ Netherlands (€ 25.000)◦ Norway (€ 40.000)◦ Romania (€ 6.000)◦ Switzerland (€ 30.000)◦ UK (2007 cont.) (€ 15.000)◦ CCBE (€ 6.000)◦ ITTIG (€ 9.900)◦ UIHJ (€ 1.000)◦ EU (€ 717.572 – Co-financing)
ORGANISATION OF THE WORK
Slide 4
◦ Starting date => 1 September 2014 (2 years)(2009 Regulation + 2007 Convention)
◦ iSupport Team- iSupport Project Director (technical requirements, programming)
- Legal Consultant (fact-finding, functional requirements)
- iSupport Project Officer
(organisation of Working Groups, financial and tender issues)
◦ Advisory Board (to which all Working Groups report)◦ WG 1 => Functional Requirements◦ WG 2 => Technical Requirements◦ WG 3 => Secure Communications (e-CODEX)◦ WG 4 => Data Protection◦ WG 5 => Governance, Maintenance and Tender
ORGANISATION OF THE WORK
Slide 5
Work carried from 1 September 2014 until 1 May 2015:-Autumn 2014 - 9 Fact-finding missions: Canada (British-Colombia), Finland, France, Germany, Netherlands, Norway, Switzerland, United Kingdom (England & Wales), United States of America (New Jersey)-October 2014 Questionnaire (Functional, Technical and Organisational requirements)-Meeting of Advisory Board (4-5 December 2014)-Functional Requirements WG (11 meetings)-Technical Requirements WG (2 meetings)-Secure Comm. E-CODEX WG (2 Meetings)-Data Protection WG (2 Meetings)-Governance, Maintenance & Tender WG (5 meetings)-Meeting of Advisory Board (28-29 April 2015)
ORGANISATION OF THE WORKFunctional Requirements WG
Slide 6
Participants
Brazil
Canada
Czech Republic
Estonia
Finland
France
Germany
Latvia
Netherlands
Norway
Portugal
United States of America
NCSEA
Issues discussed (e.g.)
- Scope of application
- Definition of case & Status
- Case number allocation
- External access
- Customisability
- Logging of changes and views
- Electronic file requirements
- User roles & File allocation
- Notes to file
- Completing the forms
- Database content & statistics
- Workflow & case management
- Transfer of funds
ORGANISATION OF THE WORKTechnical Requirements + eCODEX WG
Slide 7
Participants
Brazil
Estonia
France
Latvia
Norway
Switzerland
United States of America
eCODEX
ITTIG
NCSEA
Issues discussed (e.g.)
- Application in the Cloud
- Database in the Cloud
- User interfaces (browsers)
- Database scheme or turn-key
- Operating systems
- Authorisations
- Integration / interoperability
- Access to external websites
- Logging and changes views
- Document types (PDF, Word)
- Use of applications (java)
- Open source
- eCODEX
ORGANISATION OF THE WORKData Protection WG
Slide 8
Participants
Brazil
Canada
Estonia
France
Latvia
Switzerland
United States of America
CCBE
NCSEA
Issues discussed (e.g.)
- The Cloud
- Secure comm. eCODEX
- Access rights & User profiles
- External access
- Integration with existing systems
- Logging of changes and views
- Web-browsers
- Access to external websites
- Database encryption
- EU data protection Regulation
- Data protection officers
- Privacy impact assessment
ORGANISATION OF THE WORKGovernance, Maintenance, Tender WG
Slide 9
Participants
Brazil
France
Malta
Netherlands
Switzerland
United States of America
NCSEA
Issues discussed (e.g.)- Combined tender for
development and support- Governance and business
models (HCCH Council) including:
- Ownership
- Governing Body
- Service provider role
- Implementation costs
- Future funding
- Support services- Tender and contractual
matters- Evaluation of tender scheme- Deployment plan- Transition plan
ORGANISATION OF THE WORK
Slide 10
Steps since 1st May 2015:-Publication of the tender – 1 May 2015-Tender offers – 1st June 2015-Seeking additional funding - 8 June and 20 October 2015 -Tender Selection Advisory Board meeting – 8 June 2015-Signature of contracts 17 July 2015-Programming – July until December 2015-Second EU Action Grant – 6 January 2016-Pilot States – January – March 2016-Deployment starting mid-May 2016-Maintenance service provider – Summer 2016
