Integrated Cloud Environment Office 365 · Step 2: Select ‘Settings’, under ‘OFFICE 365’...
Transcript of Integrated Cloud Environment Office 365 · Step 2: Select ‘Settings’, under ‘OFFICE 365’...
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© 2012-2018 Ricoh Americas Corporation
Integrated Cloud Environment
Office 365 User’s Guide
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Copyright © 2012-2018 Ricoh Americas Corporation
It is the reader's responsibility when discussing the information contained this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND/OR DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS
CORPORATION.
All product names, partner’s brands and their products, domain names or product illustrations, including desktop images used in this document are trademarks, registered trademarks or the property of their respective holders and should be noted as such.
Any trademark or registered trademark found in this support manual is used in an informational or editorial fashion only and for the benefit of such companies. No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products.
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Table of Contents
Table of Contents .................................................................................................................................... 1
1 Preface ................................................................................................................................................. 2
2 Introduction......................................................................................................................................... 4
3 Scan to Office 365 Configuration ................................................................................................. 5
3.1 Identifying Team Site, Document Library and Folder ....................................................... 5
3.2 Site and Folder Configuration in RAMP ................................................................................ 9
3.3 Deleting registered Users ........................................................................................................ 13
3.4 Import Users for OAuth Registration ..................................................................................... 14
4 Scan to Office365 ................................................................................................................................. 18
4.1 Scan to Office365 Screens and Operations ..................................................................... 18
4.2 Scan to Office365 New User Registration .......................................................................... 22
4.3 Scan to Office365 Login Workflow ....................................................................................... 28
5 Scan to Office365 Smart Operation Panel .............................................................................. 37
5.1 Scan to Office365 Smart Operation Panel Screens and Operations ........................ 37
5.2 Error and Warning Messages related to Authentication ............................................... 53
6 Appendix ........................................................................................................................................... 55
6.1 Scan File Name ......................................................................................................................... 55
6.2 Messages related to Scanning ............................................................................................. 56
6.3 Scan to Office 365 Application Limitations ....................................................................... 59
7 Notes: .................................................................................................................................................. 60
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1 Preface
This guide provides the details on how to use the Integrated Cloud Environment
Office 365 Application on Ricoh MFPs, additionally it includes configuration
necessary to connect to Office 365 service.
About This Guide
This guide is divided into three primary sections:
1. Introduction
This section lays the foundation for understanding the Integrated Cloud
Environment, and related applications.
2. Operation of Office 365 Integrated Cloud Environment Applications
This section contains step-by-step instructions on how to scan documents
using the Integrated Cloud Environment Office 365 applications.
3. Configuration related to Office 365 Integrated Cloud Environment Application
This section contains step-by-step instructions on how to scan documents
using the Integrated Cloud Environment Office 365 applications.
4. Appendix
This section contains additional reference materials.
Note: The operation panel screen shot images provided in this document are
for illustrative purposes only. These images may not reflect the exact image you
experience on your multi-functional printer (MFP device).
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2 Introduction
What is Integrated Cloud Environment?
The Integrated Cloud Environment is a collection of Web applications running within the
“Ricoh Cloud.” An appropriate MFP device, with Browser Unit, is used to access these
web applications. These web applications provide various document management
services, like Scanning, OCR, Cloud Printing, and connectivity to popular document
storage services.
Application
Application ICON Feature Description
Scan to Office365
Scan to Office365 allows you to send hardcopy
documents to your Share Point 365 account or
allows Scan to email through Your Outlook365
email account. It supports OCR, PDFA, Text,
Word, and Excel formats.
Default Scan Folder: Refer to Scan to Office 365
Configuration Section. Administrator configures
Scan folders
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3 Scan to Office 365 Configuration
3.1 Identifying Team Site, Document Library and Folder
Login to Office 365 account from your PC/MAC
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After logging in to the Office365 portal, select sites as shown below.
Select the particular site to enter into. In this case, team site again.
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Under the site, identify the Library. Library contains folders and files. In this case
“Documents” is the library.
Under library, we have folders and files. If the file needs to be uploaded to a specific
folder, we can either specify an existing folder or a new folder name in the
configuration.
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3.2 Site and Folder Configuration in RAMP
Step 1: Login to RAMP Subscriber Console:
URL: https://ramp.ricoh-cloud.com/RAMP/RAMPSubscriber/RAMPSubscriber.html
Note: You need to know your Organization ID, Login ID & Password
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Step 2: Select ‘Settings’, under ‘OFFICE 365’ select ‘Site Configuration’
A. ‘Office365 Site Address’ refers to the site under which the file needs to be
uploaded. It can be a sub site as well.
B. ‘Office 365’ refers to your Office 365 Domain name
C. ‘Office365 Site Scan Folder’ refers to the upload location under that site. The
format of the upload location is “Library/Upload Folder”. In this case below, we
would directly upload the file under the Library – “Documents”
D. ‘Office365 Site Print Folder’, this setting is not required.
Note: With the above settings all users scan files will be uploaded to ‘Office 365 Site
Scan Folder’. If each user’s document needs to be uploaded to separate folder, please
refer to Step 3.
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Step 3: Multiple Sites and Separate Scan folder for individual Users.
Select ‘Settings’, under ‘OFFICE 365’ select ‘Users Configuration’
The user configuration if present, overrides the organization configuration.
The user can have multiple site addresses and upload folder that is permissible to the
user only. The field “User Login ID” should always be the Office365 email address of that
user.
Note:
1. On NON SOP devices user can scan only to the default site configured in this UI.
However, in SOP devices, user will be able to select a specific site in the MFP UI as
desired.
2. Multiple site selection is not available if user uses Login workflow on SOP devices.
Click on to add new user
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Click on to add new site. Multiple site addresses and corresponding folders can
be added. One of the sites need to be default site. On MFP devices which do not
support site selection, default site is used to upload scan document.
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Note: Please make sure user has proper access rights to the Site/Sub site and folder
entered above.
3.3 Deleting registered Users
Administrator can delete users who have registered to Scan to Office 365 application
through OAuth process. [Refer to Scan to Office 365 New User Registration Section]
Select ‘Settings’, under ‘OAuth Configuration’ select ‘Users Configuration’
Select ‘Office 365 SharePoint’ from the list box. This will List users who have registered to
this application.
Select User from the list and click on ICON to delete User.
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3.4 Import Users for OAuth Registration
In this screen Administration can import a CSV file which contains list of user’s email to
initiate user registration. Each user will get an email to start the registration process.
Click on ‘Office 365’ ICON. Click on import ICON
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Browse and select a file
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Press on ‘Import’ to import the file.
Time to complete sending registration emails is displayed.
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Sample CSV File
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4 Scan to Office365
4.1 Scan to Office365 Screens and Operations
This section provides an overview of the Scan to Office365™ application and its
operation.
Screen Shot
ICE Splash Screen
Press the operation panel button that Integrated Cloud Environment is allocated
to, this is generally the [Other Functions] button. This screen is then displayed.
Note: If more than one application is available select the [Browser] button.
This is the startup screen for the Integrated Cloud Environment.
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ICE Portal Screen
This screen illustrates the Main Menu. The Main Menu shows the user, by use of
large colorful icons, the applications which they have been subscribed to.
Press on the [Office365™] icon to access the Scan to Office365™ application.
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User List Screen
Registered user can select their User ID which has associated Office 365 account.
- User IDs are displayed as a button; pressing one will show the Office 365
account address next to ‘Register New User’ button.
- Pressing the buttons:
‘0-9’, ‘AB’ … ‘XYZ’. Will Show User IDs starting from with the selected numeric
or letter.
- Pressing ‘All’ will show all users’ registered
- Up to 7 users per row is displayed, and up to two rows. If the number of
registered users exceeds fourteen (14), then “Page Navigation” buttons are
displayed.
Home: Return to Main Menu screen [Application List].
Scan: Scan documents to SharePoint [The ‘Start’ key can also be used to initiate
scanning].
Settings: Displays the “Scan Settings” screen.
Register New User: New User can be registered, by pressing this button and
entering email associated with Office 365 account
Login: Pressing Login displays Login Screen, Login flow can be used for:
A. If the User is not registered through OAuth process
B. If user wants to use Scan to Email feature using Outlook 365 email server
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<<First, <Prev, Next>, Last>> :
- These buttons are for Page Navigation, within the User List.
Note: These buttons are displayed only if there are more than one page, ‘<<First’,
‘<Prev’ buttons are not displayed in First page, ‘Next>’, ‘Last>>’ buttons are not
displayed on the last page.
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4.2 Scan to Office365 New User Registration
This section provides an overview of how to register a new user into Scan to Office 365
application. Registered user can scan without login to the application, by just selecting
their registered user ID.
Limitations:
1. When no user is registered, a User with global admin access for
Office 365 account needs to register as a user.
2. Microsoft invalidates token after 90 days. When User with invalid
token is selected in the User List, user is deleted and user
registration email is sent to the user.
Screen Shot
User List Screen
Press on ‘Register New User’ button.
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Registration Screen
Now press the entry field for the Microsoft Account, Soft key board opens. Enter the
Email address used to login to Office 365 account.
Home: Return to Main Menu screen [Application List].
User List: Return to User List screen
Register: This will start the registration of new user
Enter your Microsoft Account [Email address used to login to Office 365 account]
using the soft keyboard.
Email Address: Max Chars (256) Press OK.
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Press [Register]. This will start Registration process.
Home: Return to Main Menu screen [Application List].
User List: Return to User List screen
Register: This will start the registration of new user
Email is sent to Office 365 Account [Office 365 Login Email address]. Please follow
instructions to complete registration.
Refer to User Registration section below on how to complete registration.
Continue: Return to application’s User List screen
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Step 1: On your PC or Mac, check your email.
Click the URL ,
Step 2: Login to your Office 365 account (if not logged in)
Click “Accept” (This is to allow access from ICE to your account with Token)
Copy this to the clipboard
Click this link
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Step 3: In the following UI and type in the code. (or Paste it if you copied from your email)
Step 4: Finally, you will choose USER ID that shows up on MFP display panel.
Type in all the fields and click “Apply”
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You will see the newly registered user’s button appearing on the MFP display panel.
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4.3 Scan to Office365 Login Workflow
This section provides an overview of office 365 login workflow. With this workflow, user
who has not registered can scan by logging in to the Scan to Office 365 application by
entering their User Name and password. In this workflow user can use either Scan to
SharePoint or Scan to Email.
Screen Shot
Login Screen:
Enter Domain name by pressing data entry field next to ‘@’ symbol, this will open the
“soft” keyboard.
Press the data entry field below User Name:
This will open the “soft” keyboard.
Note: To log-in, you must have a valid “Office 365™,” web application account.
Home: Return to Main Menu screen [Application List]
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Using the soft keyboard, enter the user name.
User Name: Max Chars (256).
Press OK.
Now press the entry field for the password (located below “Password:”). The soft
keyboard again opens.
Home: Return to Main Menu screen [Application List].
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Enter your Office365 account password using the soft keyboard.
Password: Max Chars (256)
Press OK.
Press [Login].
Home: Return to Main Menu screen [Application List].
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If the authentication fails, this error message is displayed. In this case, please re-enter
the Office365™ user credentials.
Note: The Login Page will retain the previously entered User Name. If this was entered
incorrectly, you will also need to re-enter the User Name.
Note: Refer to the Troubleshooting section for additional error messages relating to
login failures.
Select ‘Email’ or ‘Sharepoint’ as your Scan destination
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Scan to Email
After pressing ‘Email’ button in previous screen Scan Setting screen for Scan to Email is
displayed.
Setting the Scan Workflow
The following Settings are available:
1. Mode: Color or Grayscale
2. Scan File Format: PDF or JPG
3. Duplex: On or Off
4. OCR: Off, Text, PDF, Word, Excel
5. Size: Auto, Letter, A4, Legal, 11x17, A3
Note:
1. Select Size as ‘Auto’ for all standard sizes recognized by the MFP.
2. Use ‘Letter’, ‘A4’, ‘Legal’, ‘A3’ or ‘11x17’, if you are scanning non standard sizes,
such as ‘Receipts’ etc., depending on the size of the original.
3. Models MPC400, MPC305, MP301, SP5200S/SP5210 etc show only ‘Letter’, ‘A4’ and
‘Legal’ size.
4. File Name: Max Chars (32).
Home: Return to Main Menu screen [Application List].
Email Address: By default logged in user’s email address is shown, user can change
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this by touching the edit box, which will in turn open soft keyboard.
Scan: Scan documents to Office365™ [The ‘Start’ key can also be used to initiate
scanning].
Send scanned image with OCR: When checked, both the Scanned image and the
OCR file are uploaded. This setting is available only when OCR setting is not set to
‘Off’.
File Name: Touch the entry data field next to “File Name,” this will open the soft
keyboard. Enter the file name [Max 32 Characters] of the document to be attached
in Email. If the filename is not entered, a system generated filename that includes a
Time stamp, and a 3 digit random number, is created. See Appendix for details.
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Scan to Sharepoint
After pressing ‘Sharepoint’ in workflow selection screen, the Scan setting screen is
displayed.
Setting the Scan Workflow
The following Settings are available:
1. Mode: Color or Grayscale
2. Scan File Format: PDF or JPG
3. Duplex: Simplex or Duplex
4. OCR: Off, Text, PDF, Word, Excel
5. Size: Auto, Letter, A4, Legal, 11x17, A3
Note:
1. Select Size as ‘Auto’ for all standard sizes recognized by the MFP.
2. Use ‘Letter’, ‘A4’, ‘Legal’, ‘A3’ or ‘11x17’, if you are scanning non standard sizes,
such as ‘Receipts’ etc., depending on the size of the original.
3. Models MPC400, MPC305, MP301, SP5200S/SP5210 etc show only ‘Letter’, ‘A4’ and
‘Legal’ size.
Home: Return to Main Menu screen [Application List].
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Scan: Scan documents to Office365™ [The ‘Start’ key can also be used to initiate
scanning].
Send scanned image with OCR: When checked, both the Scanned image and the
OCR file are uploaded. This setting is available only when OCR setting is not set to
‘Off’.
File Name: Touch the entry data field next to “File Name,” this will open the soft
keyboard. Enter the file name [Max 32 Characters] of the document to be stored in
Office365™. If the filename is not entered, a system generated filename that includes
a Time stamp, and a 3 digit random number, is created. See Appendix for details.
Folder: Folder indicates the scan folder configured by administrator
Site: SharePoint Site address configured by administrator
Scan File Name:
Enter File name [Max 32 Characters.]
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When the [Scan] button or [Start] key is pressed, this message is displayed.
When scanning is completed, a ‘Scanning was Finished’ message is displayed
momentarily.
Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Note: Refer to Troubleshooting section for additional error messages related to
scanning.
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5 Scan to Office365 Smart Operation Panel
5.1 Scan to Office365 Smart Operation Panel Screens and Operations
This section provides an overview of the Scan to Office365 application and its operation
on a Smart Operation panel supported devices.
Screen Shot
Press the ICON on home screen to launch Browser NX application with Integrated
Cloud Environment URL.
Integrated Environment application portal is displayed. Press on ‘Office 365’ ICON.
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Note: Before scanning a preregistered user need to be selected by pressing ‘Users’ button. Following Settings are available:
1. Mode: Color or Grayscale
2. Scan File Format: PDF or JPG
3. Duplex: Simplex or Duplex
4. OCR: Off, Text, PDF, Word, Excel
5. Page Size: Auto, Letter, A4, Legal, 11x17, A3
Note:
1. Select Size as ‘Auto’ for all standard sizes recognized by MFP.
2. Use ‘Letter’, ‘A4’, ‘Legal’, ‘A3’ or ‘11x17’, if you are scanning non standard sizes like ‘Receipts’ etc,
depending on the size of paper.
Site Address: List of sites configured for the selected user, displays after user is selected.
Folder: Folder browsing and selection, available after user is selected
File Name: Max Chars (32)
Home: Return to Main Menu screen [Application List]
Users: Pressing this button opens a pop up dialog, which contains list of pre-registered users through
OAuth.
Register: Pressing this opens a dialog, user can enter their Microsoft account Email address to start
user registration process
Scan: Scan documents to Office 365
Send scanned image with OCR: When checked both Scanned image and OCR file is uploaded. This
setting is available only when OCR setting is not ‘Off’.
Login: Pressing this button will switch the application to Login workflow.
File Name: Touch the edit box next to Filename, this will open up softkey board. Enter file name [Max
32 Characters] of the document to be stored in Office 365. If filename is not entered filename with
Time stamp and 3 digit random number is created. See Appendix for details.
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User Selection
Pressing ‘Users’ button displays the pre-registered users list.
Select your user id from this list.
Once the user is selected in the previous step, User’s email address, previously
configured default site address & User’s scan folder is shown next to Scan to, Site
Address and Folder respectively.
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Site Selection
Pressing in site address list box lists configures share point sites. User can select
desired site.
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Folder Selection
Pressing ICON displays folder selection dialog box.
Pressing this displays a new folder creation dialog box.
Pressing this dismisses the dialog
Pressing this arrow next to the folder name displays sub folders under that folder
To Select a folder touch on the folder name
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Search Filter
Pressing ‘Filter’ edit box displays soft keyboard, enter a keyword. A folder list based on
this keyword is listed.
Pressing this in ‘Select folder’ dialog displays a new folder creation dialog box, as
shown
Selected folder is displayed next to the ‘Folder’ label.
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Login Workflow
Login Screen:
Enter user name in User Name edit box.
Enter Domain name in Domain edit box
Enter the password in password edit box
Note: After a successful login ‘Domain’ is stored. No need to enter it on subsequent
logins.
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After entering required values in the login screen and when user presses ‘Login’ button,
this screen is displayed.
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Here are few sample error messages which may be displayed, if application is not
configured properly.
Note: Refer to Application configuration section, for details on how to configure Scan
to Office 365 application.
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Scan to Email
Scan Settings
Following Settings are available:
1. Mode: Color or Grayscale
2. Scan File Format: PDF or JPG
3. Duplex: Simplex or Duplex
4. OCR: Off, Text, PDF, Word, Excel
5. Page Size: Auto, Letter, A4, Legal, 11x17, A3
Note:
1. Select Size as ‘Auto’ for all standard sizes recognized by MFP.
2. Use ‘Letter’, ‘A4’, ‘Legal’, ‘A3’ or ‘11x17’, if you are scanning non standard sizes like ‘Receipts’ etc,
depending on the size of paper.
File Name: Max Chars (32)
Home: Return to Main Menu screen [Application List]
Email/Sharepoint: Switch between Workflows [Scan to Email or Scan to Sharepoint 365]
Scan To: Email address to which scan document is sent
Scan: Scan documents to Office 365
Send scanned image with OCR: When checked both Scanned image and OCR file is uploaded. This
setting is available only when OCR setting is not ‘Off’.
File Name: Touch the edit box next to Filename, this will open up softkey board. Enter file name [Max 32
Characters] of the document to be stored in Office 365. If filename is not entered filename with Time
stamp and 3 digit random number is created. See Appendix for details.
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Scan File Format
Page Size
OCR
Shows
1. Scan File Format: PDF or JPG
2. OCR: Off, Text, PDF, Word, Excel
3. Page Size: Auto, Letter,A4, Legal, 11x17, A3
Selections in Scan Setting Screen
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Scan to Sharepoint
Scan Settings
Following Settings are available:
1. Mode: Color or Grayscale
2. Scan File Format: PDF or JPG
3. Duplex: Simplex or Duplex
4. OCR: Off, Text, PDF, Word, Excel
5. Page Size: Auto, Letter, A4, Legal, 11x17, A3
Note:
1. Select Size as ‘Auto’ for all standard sizes recognized by MFP.
2. Use ‘Letter’, ‘A4’, ‘Legal’, ‘A3’ or ‘11x17’, if you are scanning non standard sizes like ‘Receipts’ etc,
depending on the size of paper.
File Name: Max Chars (32)
Home: Return to Main Menu screen [Application List]
Scan: Scan documents to Office 365
Send scanned image with OCR: When checked both Scanned image and OCR file is uploaded. This
setting is available only when OCR setting is not ‘Off’.
File Name: Touch the edit box next to Filename, this will open up softkey board. Enter file name [Max 32
Characters] of the document to be stored in Office 365. If filename is not entered filename with Time
stamp and 3 digit random number is created. See Appendix for details.
Pressing ICON displays folder selection dialog box.
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Note: Folder selection is similar to what is described in OAuth Workflow
Messages During Scanning [Smart Operation Panel Only]
When Scanning is interrupted
Device is not ready
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User has cancelled Scanning
Message during scanning from glass
Spinner during Scanning
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Spinner during Uploading scanned image to ICE Server
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5.2 Error and Warning Messages related to Authentication
Message Condition
Please Enter User Name.
This message is displayed when the ‘Login’
button is pressed without entering the ‘User
Name’ ONLY.
Please Enter Domain.
This message is displayed when the ‘Login’
button is pressed without entering the
‘Domain’ ONLY.
Please Enter Password.
This message is displayed when the ‘Login’
button pressed without entering the
‘Password’ ONLY.
Please Enter User Name and Password.
This message is displayed when the ‘Login’
button pressed without entering the ‘User
Name’ and ‘Password’.
Please Enter Domain and Password.
This message is displayed when the ‘Login’
button pressed without entering the
‘Domain’ and ‘Password’.
Please Enter User Name and Domain.
This message is displayed when the ‘Login’
button pressed without entering the ‘User
Name’ and ‘Domain’.
Please Enter User Name, Domain and
Password.
This message is displayed when the ‘Login’
button pressed without entering the ‘User
Name’, ’Domain’ and ‘Password’.
User Name cannot contain @ symbol
This message is displayed when the ‘Login’
button pressed and User Name format is
not correct.
Domain cannot contain @ symbol
This message is displayed when the ‘Login’
button pressed and Domain format is not
correct.
Authentication Failed: Account is locked.
This message is displayed when the ‘Login’
button pressed and user’s account is
locked.
Cannot Connect to Office365 Service.
This message is displayed when the Scan to
Office365 application cannot connect to
the Office365™ service in order to validate
the user credentials.
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Authentication Failed: Incorrect User Name
or Password or Domain.
This message is displayed when an
incorrect User Name or Password or
Domain is entered in the Login Screen.
Authentication Failed:
Incorrect User Name or Password.
This message is displayed when an
incorrect User ID or Password is entered in
the Login Screen.
Authentication Failed: Incorrect site address. This message is displayed when an
incorrect site address is configured.
Authentication Failed: Site not configured,
Contact Administrator.
This message is displayed when site address
is not configured.
Authentication Failed.
This message is displayed for any other error
not defined in this table.
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6 Appendix
6.1 Scan File Name
The “Scan File Name” by default will have following format:
Scan File Format File Name
PDF YYYYMMDDHHMMSS_XYZ.pdf
JPG YYYYMMDDHHMMSS_XYZabcd.jpg
YYYYMMDDHHMMSS = Time Stamp based on MFP device
XYZ = 3 digit Random Number
Abcd = Counter, Starting from 0001 [If multiple pages are scanned with the Scan File
Format set as JPG, for each page, one JPG file will be generated, also if OCR is
selected, a separate OCR files is generated for each page scanned.]
OCR File Format File Name
PDF Scan Image file name _OCR_a.pdf
Example:
1. YYYYMMDDHHMMSS_XYZ_OCR_a.pdf
2. YYYYMMDDHHMMSS_XYZabcd_OCR_a.pdf
Word Scan Image file name _OCR.doc
Example:
1. YYYYMMDDHHMMSS_XYZ_OCR.doc
2. YYYYMMDDHHMMSS_XYZabcd_OCR.doc
Text Scan Image file name _OCR.txt
Example:
1. YYYYMMDDHHMMSS_XYZ_OCR.txt
2. YYYYMMDDHHMMSS_XYZabcd_OCR.txt
Excel Scan Image file name _OCR.xls
Example:
1. YYYYMMDDHHMMSS_XYZ_OCR.xls
2. YYYYMMDDHHMMSS_XYZabcd_OCR.xls
Note: If the user enters a ‘File Name’ in the scan settings screen,
‘YYYYMMDDHHMMSS_XYZ’ will be replaced by user entered name.
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6.2 Messages related to Scanning
Message Condition
While Scanning in progress. This
message is displayed.
This message is displayed momentarily,
when scanning is finished.
If any device error occurs during
scanning. This message is displayed.
This screen is displayed when no paper
is inserted in ADF or on the platen glass.
When scanning is done from the platen
glass the user is prompted to insert the
next sheet of paper, or to complete the
scan job by pressing the (#) button.
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Messages During Scanning [Smart Operation Panel Only]
When Scanning is interrupted
Device is not ready
User has cancelled Scanning
Screenshots show some of the messages
during scanning.
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Message during scanning from glass
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6.3 Scan to Office 365 Application Limitations
1. When performing OCR and uploading the file to the external service, the job is
run in the background on the application server. There is no feedback to the user
on MFP panel with respect to completion or failure. During the Scan operation
on the MFP user gets notification only related to the transfer of the scanned
image from the MFP to the application server.
2. Scan Folder Configuration: Scan to Office 365 application will not create nested
folders. Please make sure folders are created using Office 365 Web User
Interface before entering the folder path in the Scan folder configuration.
3. Refresh tokens are good for maximum of 90 days. This is a limitation of Office365
service. Due to this registered users will be deleted if the refresh tokens are
invalid.
User need to re-register to use the application.
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7 Notes:
Please use this page, and the following page, for future reference information.
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