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Information Worker Business Update

Richard MooreInformation Worker Business Group LeadMicrosoft Ireland Oct 2009

© eircom

Eircom

Online Software

© eircom

Eircom Online Software

• Launched September 24th

• Looking for channel partners to work with.

• Launch services - Microsoft, Macafee, Mail Ginger,Mozy

• Portal and aggregation platform

• Unified BB and services support ownership

© eircom

Eircom Unified Services Delivery

Business Services Portal

Help Desk Support

User Management

Billing & Settlement

Services Provisioning Security

Services Integration

Unified Services Delivery

Unified Provisioning, Administration, Billing, and Support

Branded Marketplace Portal

Communication & Collaboration

IT ServicesBusiness

ApplicationsSecurity & Continuity

Channel Partners

© eircom

What does this mean for the Channel?

• Reseller White label Portal with web store functionality

• Reseller retains customer relationship (including billing)

• Recurring revenue and margin determined by reseller

• eircom provide Level 2 & 3 support to reseller

• Flexible “On-Demand” service - no contract

© eircom

What does it mean for your customer

• Single source for all services

• Single Sign on

• Agreed security policies

• Agreed and consistent SLA’s

• Licence control

• Flexible contract periods

• Flexibility to increase/decrease users/services on-demand

Through

• Command and control management Portal

© eircom

Eircom Launch Services

• Ms. Exchange

• Ms. Live Meeting

• Ms. Instant messaging

• Ms. Sharepoint

• Data Backup

• Ms. CRM

Content,Communications & Collaboration

CRM

• Anti-Virus, Anti Spam, Anti

Phishing

Security

© eircom

Why partner with eircom?

• Invested in Microsoft’s Telco Strategy

• Invested in Service Delivery capability

• Service aggregation capability

• Single Sign On for all services

© eircom

Reporting Features per Web store

• Services ordered/provisioned/cancelled

• Services on trial

• Services sold per customer

• Services sold per sales agent

• Settlement report to reconcile eircom wholesale invoice

© eircom

Eircom Channel management

• 5 field account managers

• 2 internal account managers

• August onwards - Recruiting partners

• August to November - sales readiness sessions

• Programmed management for web store partners

• Launch September 09 - with aggressive targets

© eircom

© eircom

© eircom

© eircom

© eircom

Eoin Kinsella

ekinsella@eircom.ie

085-1743957

Polycom Solutions for Microsoft Unified Communications, October 2009

Videnda is a specialist communications distributor of Voice, Video, Networking and IP Surveillance solutions. http://www.videnda.ie

Product Range:Voice

Video & Telepresence

Networking

IP Surveillance

Introduction: Sean HolohanVidenda Distribution Ltd

Polycom Solutions for Microsoft Unified Communications, October 2009

Polycom & Microsoft Relationship

Strategic Partner· Multi-year development and joint marketing agreement with

Microsoft’s UC Product Group

Co-development Interoperability & Integration · Three-phase roadmap integrating Polycom visual communication

solutions with OCS 2007· Phase 1 is now a GA Solution

Leading ODM Partner· First to launch CX Family of UC devices for Microsoft OCS 2007· Only WW distributor of Microsoft RoundTable (Polycom CX5000)· Continued innovation around “Polycom Differentiated” UC Devices

Polycom Solutions for Microsoft Unified Communications, October 2009

Polycom Voice and Video Solutions for Office Communications Server 2007

Polycom

CX Phones Optimized for Office Communications Server 2007

HDX family of video systems

RPX/TPX for telepresence experience

CX group video device with 360-degree panoramic view of the conference room

RMX real-time media conference platform

Polycom Solutions for Microsoft Unified Communications, October 2009

Full Production Release – Includes support forOCS 2007 R2, OCS Enterprise Edition, Expanded Configuration with load balancer supportMicrosoft TLS and Dual Stack support on HDX Native LDAP integration on HDXPresence and point-to-point calling between Polycom HDX (HDX) and Microsoft Office Communicator (OC)“Companion HDX” support – Call forking to HDX and OC endpoints registered to single userMeet-me conferencing on Polycom RMX 2000 – Multi-party A/V conferencing support covering OC, HDX, standards-based H.323 and PSTN endpoints; with continuous presence and transcodingPolycom Immersive Telepresence (RPX/TPX) interoperability – Telepresence end users connect with remote OC participants using optional VNOC services

Phase 1 Video Integration – Summary

Phase 1(Today)

Polycom Solutions for Microsoft Unified Communications, October 2009

Polycom Solutions for Microsoft OCS 2007 Delivering Today…

Desktop/ Tabletop

Conference Room

Immersive Telepresence

HDX 4000

RPX TPX

CX100, 200, 300 & 700

CX5000 HDX 6000, 7000, 8000, 9000

RMX 2000

Polycom Solutions for Microsoft Unified Communications, October 2009

Proliferation, Partnership, Productivity

Video enabling Unified Communications across the entire organization

Phase 2 Video Integration - Theme

Video enabling UC workflows

Smart rooms enhance team productivity

Simplified scheduling and collaboration

New User Paradigm

Secure, Large Scale Deployments Provisioning, management of Polycom

endpoints via Polycom CMA Microsoft ICE and SRTP support

Simplified Collaboration Outlook Add-in for scheduling video meetings

with ease Integrated Exchange clients for HDX, RMX,

and DMA for direct connection to Exchange server and access to calendar

Lobby / Gathering phase concept for VMR

Solution Capabilities

Polycom Solutions for Microsoft Unified Communications, October 2009

Phase 3 Video Integration

Phase 3Integration

Native Integration Adoption of Microsoft’s RTVideo codec and CCCP on

Polycom HDX and RMX

Polycom Solutions for Microsoft Unified Communications, October 2009

Polycom & Microsoft Joint Value Proposition

Delivers seamless communication across all media: IM, voice, video

Spans desktops, conference rooms, mobile devices, and remote sites

Provides presence-aware high definition voice and video endpoints

Delivers unique user experiences through easy-to-use Polycom high definition voice

and video

www.polycom.com/microsoft

www.videnda.ie/polycom

Transforming Office Communications Server 2007 into a complete unified

communications solution for enterprises

Exchange 2010 Overview

Optimise for Software + Services

• E-mail Archiving• Protect Communications

• Advanced Security

• Manage Inbox Overload

• Enhance Voice Mail• Collaborate Effectively

• Continuous Availability

• Simplify Administration

• Deployment Flexibility

Anywhere Access

Flexible and Reliable

Protection and Compliance

Exchange Server 2010

Exchange 2010 Demo

Office Genuine AdvantageOffice Genuine Advantage

Microsoft Office GenuineAdvantage Notifications

Screen shots of OGA Notifications experience

The user receives a System Tray invitation to download and install updates.

The user is prompted to review a supplementary EULA that describes OGA Notifications. If they decline, the download is canceled. If they accept, the download continues.

OGA Notifications have been downloaded. The user must restart their computer. After restart, OGA Notifications will validate Office.

If validation determines Office is not genuine, the user receives this dialog the first 14 days after Notifications are installed.

This dialog box appears the FIRST time a user opens an Office application each day, and approximately two hours later (if the user is still using Office).

The dialog box is presented a maximum of two times each 24 hour period

This copy of Microsoft Office is not genuine. Click here to learn more.

After 30 days of Dialog Box notifications, if no action is taken to get genuine, the user’s Office applications are marked “not genuine”.

For those using Office XP / 2003, this mark is a toolbar inserted below the menu.

After 30 days of Dialog Box notifications, if no action is taken to get genuine, the user’s Office applications are marked “not genuine”.

For those using Office 2007, a tab is inserted into the 2007 ribbon. It is the first tab seen when an Office app is launched.

If the user selects a Ribbon tab other than the “Get Genuine Office” tab (in this scenario, they have selected the “Home” tab), the Genuine logo is still positioned at the far right of every other tab.

The Dialog Box and the genuine mark both direct the user to the Office Genuine Advantage web page.

The user can select the blue “Next Steps” button below the validation results for step-by-step guidance on resolving validation failures.

They can also see offers for genuine software, including an area that will be customized by Microsoft subsidiaries to highlight key partners.

Next Steps

Customers who use OGA Notifications and discover they are using a non-genuine version of Office will seek to obtain legal software. There are several options for these customers to get genuine software.

If your customer has (is):

Effective subsidiaries will grow revenue by educating customers on the benefits of genuine Office and by providing them with easy-access

to genuine product.

Legalization Options

Volume License:

Customers who need 5 or more licenses will require a Volume License from a subsidiary or partner.

OEM:

Non-compliant customers can acquire genuine Office pre-installed on a new PC.

Retail:

Customers can obtain genuine Office at participating local retailers and select System Builders.

OGA Kit:

Customers can obtain Office through a digital download, or order physical backup media – at special prices.

Complimentary Offer:

Customers who submit a qualifying counterfeit report will receive a complimentary copy of Office Professional.

> 5 Licenses < 5 Licenses Counterfeit Victim

© 2008 Microsoft Corporation. All rights reserved. Microsoft and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this

presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION .The names of actual companies and products mentioned herein may be the trademarks of their

respective owners.