Information centers and meeting areas

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Information and Meeting Centers Introduction

Thinking win, Win, WIN

Information and Meeting CentersIntroduction

Marek Piatkowski – October 2016


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Introduction - Marek Piatkowski Professional Background

Toyota Motor Manufacturing Canada (TMMC) - Cambridge, Ontario from 1987-1994

TPS/Lean Transformation Consulting - since 1994 Professional Affiliations

TWI Network – John Shook, Founder Lean Enterprise Institute (LEI) – Jim Womack Lean Enterprise Academy (LEA) – Daniel Jones CCM/CAINTRA – Monterrey, Mexico SME, AME, ASQ, CME

Lean Manufacturing Solutions - Toronto, Canada

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Workplace Information Center

Information boards located on the manufacturing floor. Used by Managers and Supervisors to post, track and review:

Status of daily production Operational availability of Equipment Daily issues and concerns Problem solving and Kaizen activities

Purpose of Information Centers: Record, share and evaluate performance of the system Minimize response time to identify and solve problems Involve and focus support teams on priority actions Share information with all the people involved, at the same time,

within a minimum lead time

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Types of Information Boards

Level I Company Information Board.

Level II Information Boards for a Value Stream or a Product Line. These are

called Shop Floor Manager or Value Stream Leader Boards. Level III

Information Boards for a Work Cell or a Production Area. These are also called Supervisor or Group Leader Boards

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Workplace Information Center

Three types of data:

1. Current daily information

2. Monthly or weekly trends

3. Problem solving activities

100%90%

80%70%

60%50%

40%30%

40%50%

Daily Results

2/3 3/3 4/3 5/3 7/3 8/3 9/3 10/3 11/3 12/3

Y-A

xis

X-Axis

M onthly T rends

Concern Action Leader Dates

Daily Cor rect ive A ct ion Plan

3

2

1

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What are “Key Performance Indicators” - KPIs Key Performance Indicators (KPIs) are a set of quantifiable measures

that a company uses to gauge its performance over time KPIs are used to determine a company's progress in achieving its

strategic and operational goals, and also to compare a company's finances and performance against other businesses within its industry

Key Performance Indicators should be avital navigation instrument used by management to understand whether their business is on a successful voyage or whether is veering off the prosperous path

Whatever Key Performance Indicators are selected, they must reflect the organization's goals, they must be key to its success, and they must be quantifiable (measurable)

KPIs must be specific, measurable, achievable, relevant, time-bound and must have a clear target

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What information do we collect – what do we measure?

SAFETY QUALITY DELIVERY PRODUCTIVITY COST PEOPLE

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Information and Meeting Centers: To display and update all date and information related to

Team’s activities To conduct review meetings To review progress of continuous improvement activities To provide a place for operators and Team Leaders to work on

the administrative aspect of their job: updating charts, summarizing results, writing and completing forms and reports

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Team Meetings: To conduct meetings between employees, TLs and

supervisors To conduct meetings between supervisors and support team

members To provide a place for Project Teams to meet To review current situation – document any issues and

problems

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Kaizen / Continuous Improvement Project Boards: To show progress of improvement activities To conduct review meetings in front of the board To promote improvement activities

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Work Center (Supervisor) Boards: To summarize status of all work activities Focus on performance, quality, delivery, people, safety,

machine status, etc … To review information on regular basis

Updating Production Boards

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Information Centers: Who is responsible for updating the information How frequently is the information updated What type of information needs to be displayed

http://morethancontractmanufacturing.com/facilities/07/

Daily Management Review

Departmental Information Center

Company Information Center

Work Center / Team Information Center

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Production Boards Recommendations

As visual as possible – be able to “read” the information at a glance

Limited number of computer generated charts and graphs Standard templates and formats throughout the company are

recommended Easy to update Easy to understand Create a “flow” of information

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Changing the World. One Transformation at a timeThis presentation is an intellectual property of W3 Group Canada Inc.

No parts of this document can be copied or reproducedwithout written permission from:

Marek PiatkowskiW3 Group Canada Inc.iPhone: 416-235-2631

Cell: 248-207-0416

[email protected]://twi-network.com


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Information centers and meeting areas

Leadership & Management

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