Infoage crmod-short.ppt [compatibility m
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Transcript of Infoage crmod-short.ppt [compatibility m
Achieve Better Results Faster with
Oracle CRM On Demand
Ana Pleše,
Senior Sales Consultant, Oracle
The Challenge
PAIN POINTS
• Fewer resources
• Smaller and more competitive
opportunities
• More demanding customers
• Forced discounts
Driving
Growth in a
Challenging
Economy
Copyright ©2009, Oracle. All rights reserved.
• Forced discounts
Only Oracle CRM On Demand Helps You
GET GET
SMARTERSMARTER
GET THE GET THE
BEST VALUE,BEST VALUE,
PERIODPERIOD
Copyright ©2009, Oracle. All rights reserved.
GET MORE GET MORE
PRODUCTIVEPRODUCTIVE
PERIODPERIOD
What is Software-as-a-Service?
• Software deployment model where applications that are delivered via web browser access over the internet.
• No requirements for hardware, software installation, upgrades. All infrastructure is hosted in Oracle’s data center.
Copyright ©2009, Oracle. All rights reserved.
• Web-native: designed and optimized for a browser and internet technology.
• Also referred to as “Multi-Tenant”. Multiple customer’s data stored in a single database
Why Get Smarter?
Increase our
win rates?
Get better
quality leads?
Move through
the sales
cycle more
quickly?
How can we…How can we…
Copyright ©2009, Oracle. All rights reserved.
Best focus our
resources?
Target the
most lucrative
markets?
quality leads?
Get Smarter.
Copyright ©2009, Oracle. All rights reserved.
“At a time when firms in many industries offer similar “At a time when firms in many industries offer similar
products and use comparable technologies, business products and use comparable technologies, business
processes are among the last remaining points of processes are among the last remaining points of
differentiation. And analytics competitors wring every differentiation. And analytics competitors wring every
last drop of value from those processes.”last drop of value from those processes.”
––Thomas Davenport, “Competing on Business Analytics,” Harvard Business ReviewThomas Davenport, “Competing on Business Analytics,” Harvard Business Review
• Act on insight
immediately
• Align everyone with
trusted information
Get Smarter.
Copyright ©2009, Oracle. All rights reserved.
trusted information
• Grow revenue (and
commissions)
Why Get More Productive?Deliver better
results with
fewer
resources?
Streamline our
sales
processes?
Get new reps
to quota more
quickly?
How can we…How can we…
Copyright ©2009, Oracle. All rights reserved.
Leverage best
practices
across the
organization?
Increase
channel
sales?
processes?
Get More Productive.
Copyright ©2009, Oracle. All rights reserved.
“When we measure salespeople’s “non“When we measure salespeople’s “non--customer facing customer facing
time,” we find that it often amounts to more than half of time,” we find that it often amounts to more than half of
their total hours.”their total hours.”––Ledingham/Kovac/Simon, “The New Science of Sales Force Productivity,” Harvard Ledingham/Kovac/Simon, “The New Science of Sales Force Productivity,” Harvard
Business ReviewBusiness Review
• Uncover hidden
demand
• Focus on more of the
right leads
Get More Productive.
Copyright ©2009, Oracle. All rights reserved.
right leads
• Drive every qualified
opportunity
Why Get the Best Value?Show
provable ROI
quickly?
Get the best
service?
Get the most
experienced
guidance?
How can we…How can we…
Copyright ©2009, Oracle. All rights reserved.
Increase our
margins?
Reduce
costs?
service?
Get The Best Value, Period.
Copyright ©2009, Oracle. All rights reserved.
“Investments in technology“Investments in technology--enabled business processes enabled business processes
can deliver up to ten times the impact of traditional IT can deliver up to ten times the impact of traditional IT
cost reduction efforts.”cost reduction efforts.”––Kaplan/Sikes, “Managing IT in a Downturn,” The McKinsey QuarterlyKaplan/Sikes, “Managing IT in a Downturn,” The McKinsey Quarterly
• Leverage Oracle’s
experience to gain
immediate advantage
• Achieve the lowest
Get the Best Value, Period.
Copyright ©2009, Oracle. All rights reserved.
• Achieve the lowest
TCO
• Simplify and gain
leverage with a single
vendor
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“By 2012, 74% [of companies]
IDC, “Going Hybrid with SaaS”,
Konary, Mahowald, 2009
“By 2012, 74% [of companies]
will source at least 25% of all
applications via SaaS. “
Copyright ©2009, Oracle. All rights reserved.