INDABA DAILY NEWS 2012 | 1

Shifting paradigmsAs Indaba 2012 winds to a close this afternoon,

international guests, hosted buyers, exhibitors and

media delegates agreed that it was an invaluable

opportunity to network, to meet and to do business.

South African Tourism Chief Executive Officer, Thulani

Nzima says it was the indaba at which the industry

came together to share the affinity that binds the

sector together - to collaborate for growth and to work

for a future shaped by all who work in and are affected

by tourism.

“This Indaba heralded a paradigm shift, focussing

on consolidating 2011’s solid arrivals growth, after

a record growth in 2010, and putting the emphasis squarely on partnerships for global competitiveness.

By late yesterday afternoon, 10 680 people had passed through the Indaba turnstiles.

Penny Hooper, a buyer from London in the UK said this Indaba was one of quality rather than quantity for her.

“I have had a number of meetings that went exceptionally well. It’s been a great Indaba for business and a very useful and valuable investment of my time.”

“It’s been a high-energy Indaba for me,” said Michaela Brown, a buyer from the USA whose speciality is voluntourism.

“Business has been excellent. It’s good to meet the range and depth of products in one place. I have set up numerous contacts to follow later, and to consolidate into business deals.”

Stella Fan, a buyer from China was impressed by the number of African and South African suppliers she was able to meet in just over two days.

“Indaba is so big. It’s so varied. And everyone is really business-orientated. It’s been a great platform to meet people and do deals.”

Exhibitors were equally impressed.

Songezo Dibela of Eastern Cape Parks and Tourism said it’s been fruitful.

“We have had much interest and a number of good meetings. We look forward to Indaba every year, and it does not disappoint.”

A number of innovations were introduced for the first time at Indaba this year. They included three

Shongololo speed marketing sessions - so called because they ‘give your business legs’ - a first by South African Tourism that gave exhibiting companies access to more than 200 hosted international buyers in a series of short meetings much like speed dating sessions.

Delegates judged these as a tremendous success, giving people the platforms they needed to make contact and talk business.

The electronic matchmaking diary was a huge success, too. More than 3 700 business meetings were set up for Saturday and Sunday through the diary that went live more than six weeks ago.

The Indaba App helped to keep delegates informed and gave them instant access to Indaba on their mobile devices. Within a day of its launch, the App had made the list of the top 20 Apps for download on the online Apple App store and by the third day of Indaba, it had been downloaded in more than 110 countries.

It’s been a high energy Indaba for me. I have set up numerous meetings” - Michaela Brown, USA.

“Much interest and a number of good meetings” - Songezo Dibela, Eastern Cape Parks and Tourism.

“It’s been a quality Indaba” - Penny Hooper, UK.

“Indaba is a great platform to meet people and do deals” - Stella Fan, China.

2 | INDABA DAILY NEWS 2012

TEP IS HEADING IN A NEW DIRECTION

What does TEP Offer? Registered TEP clients, having paid an annual administration fee, gain access to:

• Asourceofrelevantanduptodateindustryinformation

• Anetworkoflikemindedbusinessownersandentrepreneurs

• Accesstoservicessuchasskillsdevelopmentandmarketaccess

• TEP’sBusinessDevelopmentFund,whichcanassistwithupto50%costsharing ofapprovedbusinessservicesthatmeetimpactandjobgrowthcriteria

Private and Public Sector organisations gain access to:

• TEP’sEnterpriseDevelopmentPortfoliowhichoffersupfrontpointsforB-BBEEscoring

• Taxdeductibilityoncertaininvestments

• Tourismprojectdevelopmentandmanagement

For more information please visit us at stand DEC1D04 or at www.tep.co.zaTel: 011 880 3790, e-mail: info@tep.co.za

Indaba stands awarded Today’s programme Tuesday 15 May 2012

Exhibition times: 09:00 – 16:00

12:30 - 13:30 Developing golf in Africa: ICC meeting room promoting tourism to 21DEF Africa through golf

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TOUR OPERATORS

Platinum Hylton Ross Tours, ICCC001

Gold Logic Leisure, ICCA011

Silver Tourvest Destination Management, ICCD018

TRANSPORTATION

Platinum Europcar South Africa, ICCK020

Gold ExecuJet Aviation (Pty) Ltd, ICCK005

Silver First Car Rental and Sixt Rent a Car, ICCI013

AccOMMODATION

Platinum The Leading Hotels Of The World, ICCL011/ICCL015

Gold Sun International Management Limited, ICCS001

Silver Three Cities Management LTD., ICCP001

D E c

Platinum Gauteng Tourism Authority, DEC1C11

Gold Ezemvelo Kznwildlife, Dec1c17

Silver Mpumalanga Tourism & Parks Agency, DEC2E09

SADc

Platinum Mozambique Tourism, SADCA003

Gold Mauritius Tourism Promotion Authority (MTPA), SADCD008

Silver Classic Safari Camps of Africa, SADCB008

OUTDOOR

Platinum andBeyond, ODW012

MARKETING

Platinum African Hotels & Adventures, ICCV004

Gold Axis Marketing - SA, Iccw014

Silver Southern Spoor Marketing, ICCP004

SPONSORS

Platinum I-Space

Gold Land Rover South Africa (Pty) Ltd

Silver BBC World News

The best exhibition stands at Indaba were announced last night. Judged by an independent panel of judges the awards were made in eight categories (below). The judges voted for a gold award for the South African Tourism stand but, in the interest of fairness and objectivity, South African Tourism could, of course, not accept!

INDABA Daily News

INDABA DAILY NEWS 2012 | 3

Clegg for culture - Indaba Daily News pictured Clegg against the original wall of the old Durban prison, an historic sight in the city.

Yesterday there was a buzz in the halls of Indaba as musical legend Johnny Clegg introduced the culture and heritage shongololo session.

This interesting sounding new addition to this year’s programme, named after South Africa’s many legged centipede, was designed to give local businesses legs by providing an opportunity for specialist product owners to present their offerings to a room filled with interested buyers in just one sitting.

The three sessions, held on Saturday, Sunday and Monday focused on three areas of tourism in which South Africa has the potential to really set itself apart - responsible tourism, adventure tourism and culture and heritage tourism.

Based on the concept of speed dating, a total of 25 products were selected to present at each session.

Those who attended the culture and heritage session were enthralled with Clegg’s story of immersion in the diverse cultures of this country and how his journey shaped the man and the legend that he is today.

After the shongololo session, Clegg held an Indaba media conference that was also attended by Department of Tourism Director General, Kingsley Makhubela who was at Indaba to speak to delegates about the National Department of Tourism’s Heritage and Culture Tourism Strategy.

“Mixing and crossing over, that for me is where the most interesting tensions and conversations emerge, when cultures talk to each other,” said Clegg.

“Cultural tourism as a personal journey should be an important part of the package that goes out to people overseas. Culture gives people an opportunity to shape and redefine who they are. Sharing your culture and your story is the most precious thing you can give

clegg brings culture to life

a visitor,” said Clegg.

“Our destination is promoted largely around safari-type experiences. The Heritage and Cultural Tourism Strategy acknowledges that culture and heritage experiences are the fastest growing demand niche offerings in the industry. And this applies to both domestic and international tourists. Globally, culture and heritage accounts for about 40 percent of all international tourism,” said Makhubela.

For buyers, the shongololo sessions were an opportunity to be exposed to a varied product offering in one sitting, and for the product owners they were an opportunity to be exposed to an array of buyers they

may otherwise not have had access to.

“Having these sessions at Indaba is great, especially for the smaller products, which may not have had the clout to exhibit at a show the size of Indaba,” said Anne Lawrence of inbound tour operating company, Sakabula Safaris and Tours.

“These sessions were a great opportunity to present our product locally and internationally and also an excellent means for us to broaden our horizons,” said Romano Bezuidenhout of the Big Hole Kimberley, one of the products that presented.

Making a case for culture and heritage tourism - from left, Department of Tourism Director General Kingsley Makhubela, Johnny Clegg and South African Tourism Chief Executive Officer Thulani Nzima.

4 | INDABA DAILY NEWS 2012

TSHWANE RICH IN CULTURAL HISTORY

Where South Africans relieve their past in spirit and soul in value of their democracy.

www.tshwane.gov.zawww.twitter.com/City TshwaneCity of Tshwane I Official (Page)

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Indaba Cultural History half page ad B print.pdf 1 2012/05/10 8:57 AM

Hotel group South of Africa has added Modimolle Funky Stay to its portfolio.

Modimolle Funky Stay offers exactly that - funky overnight accommodation. The interiors of the rooms are bright and colourful and have a fresh new take on giving guests a unique experience. The first phase of 14 rooms will be expanded to 20 rooms, with conference facilities to follow, as well as accommodation for larger groups. Modimolle Funky Stay is four kilometres out of Modimolle on the R101 between Pretoria and Polokwane.

South of Africa now has six establishments in two of South Africa’s greatest tourism regions – Limpopo and the Western Cape. Ranging from the five-star Abalone House Boutique Guesthouse in Paternoster to the three-star Shangri-La Country Hotel outside Bela Bela, South of Africa has filled a much needed gap in the tourism industry.

“South of Africa is not your stereotypical hotel chain,” says owner Johan Jansen van Vuuren.

“Catering for individuals’ needs is what sets South of Africa apart – whether guests desire the sought-after luxury of a five-star establishment or comfortable accommodation at a budget price. Each property has established its own identity, true to the areas it is located in. The expectations of standard accommodation are surpassed by the unique character of each room. The only similarity throughout is the strict standard of service.”

The portfolio of properties consists of Abalone House Boutique Guesthouse in Paternoster and six luxurious units grouped under the name Paternoster Seaside

Cottages. The Shangri-La Country Hotel is situated in the Waterberg. It boasts a 200-seater restaurant and 49 en-suite rooms. The Elephant Springs Hotel and Cabanas is situated in the popular inland tourism town of Bela Bela in Limpopo and offers 44 en-suite rooms and 20 and fully equipped self-catering cabanas. Birdsong Cottages in the Waterberg offers standard four- and eight-sleeper cottages, luxurious four-sleeper rondavels and upmarket six-sleeper thatched villas. It is close to the Nylsvley wetlands.

For more information visit stand ICCU009.

A tourism attraction pass that makes visiting Durban’s tourism products easy, convenient and economical, was launched at Indaba.

The pass offers different packages to suit the budget of all visitors.

“It allows tourists to plan fun days with the family, whilst also enjoying a significant saving of up to 40 percent,” says Smartvisit Solutions Chief Executive Officer Steve Crory.

“There are four packages to choose from - the three-day unlimited sightseeing package for R795, the five-day unlimited sightseeing package for R895, the seven-day unlimited sightseeing package for R995 and the five-in-one package for R495. The three, five and seven-day packages offer unlimited sightseeing over consecutive days, while the five-in-one package allows one to visit any five top attractions during a 12-month period. Each of these packages also offers a reduced rate for children. There are 18 tourism attractions that card users can visit, including iconic experiences such

as the Moses Mabhida Stadium, uShaka Marine World, KZN Sharks Board, Mini Town, Phezula Safari Park and Ocean Ventures,” says Crory.

“The pass does not only expose more of what Durban has to offer, but due to the significant savings also encourages tourists to visit more attractions which will benefit many businesses in the tourism industry.”

Durban Tourism Marketing Manager, Dumi Mbatha, says: “We are proud to be the first city in the country to offer this innovative concept and look forward to the positive effect that it will have on our tourism industry as a whole.”

“We are continuously working to form new partnerships and improve the card offering – for example, we are currently in negotiations with Computicket, the Durban International Convention Centre and the Durban bus service People Mover,” says Crory.

For more information visit stand DEC1E07.

Jimmy Ntintili died in Johannesburg on Sunday morning, 13 May of diabetes related complications.

Ntintili was a leading figure and entrepreneur in the tourism industry. He was the owner of Jimmy’s Face2Face Tours and a member of the Gauteng Tourism Authority board. He was a regular personality at the Indaba since its inception and his presence was sadly missed this year. He was attributed as the father of black tour operators and has personally supported and mentored numerous black SMMEs. He was one of the first tour operators to champion bringing visitors to Soweto.

A memorial service has been arranged by the Gauteng Tour Operators Association. It will be held at Museum Afrika in Newtown, Johannesburg tomorrow, 16 May at 14:00. The funeral will be held on Friday, 18 May at his house, 210 Arkansas Street, Berarrio, Northcliff, Johannesburg at 10:00 and the burial will be at WestPark Cemetery. Direct queries about the memorial service should be directed to Joe Motsogi on 083 307 6038.

Indaba Daily News and the entire tourism fraternity sympathise with Jimmy’s family, friends, colleagues and associates.

South of Africa adds Modimolle Funky Stay to its portfolio

The ‘See Durban attraction pass’ makes touring Durban easy

Jimmy Face2Face Ntintili’s death shocks tourism industry

Ryan for rhinosRyan the Rhino was auctioned off on the North West Province stand yesterday afternoon to raise funds to help fight rhino poaching in South Africa.

The highest bidder was Kagiso Legobe (right), who was congratulated by North West Parks and Tourism Board CEO Allan Losaba. An overall amount of R7 120 was collected.

Earlier, just over R10 000 was raised by selling anti rhino poaching T-shirts and wrist bands, which will go to the Pilanesberg Wildlife Trust.

INDABA DAILY NEWS 2012 | 5

Industry snippets• Banyan Tree Seychelles has been listed on the

Condé Nast Traveller UK’s Gold List for 2012 as best for leisure facilities. For more information visit stand SADCD001.

• South African Airways now flies to more than 20 destinations in Africa, having recently introduced flights to Ndola, Cotonou, Pointe-Noire, Kigali and Bujumbura. For more information visit stand ICC1001.

• Gooderson Leisure Corporation has sold the business and assets of the Beach Hotel on Durban’s beachfront to Motsa Properties for R20 million, with effect from 1 July 2012. The deal is subject to the signing of a legal agreement. For more information visit stand DEC1B05.

• The Mantis Group has introduced Sandfontein Nature Game Reserve and Luxury Lodge in Namibia to its African portfolio. For more information visit ICCT011.

• Marlin Lodge in Mozambique has rebranded as Extraordinary Marlin Lodge. For more information visit ICCR019.

• Preferred Boutique has announced its newest members in South Africa – 26 Sunset Avenue Llandudno in Cape Town and 10 2nd Avenue Houghton Estate in Johannesburg. For more information visit stand ICCT011.

• The Relais & Châteaux Association has enhanced its guests’ experience by combining new Routes du Bonheur along with the redesigned 2012 Guide and the first ever African cook book, which offers recipes from all the Relais & Châteaux chefs including Margot Janse and Peter Tempelhoff. For more information visit stand ICCO001.

• Planning to set up or advance a tour operating business? Speak to Lin Smith at the SATSA stand – ICC E018.

• The Vineyard Hotel & Spa Conference Centre celebrates its twelfth anniversary this year. For more information visit stand ICCT002.

It’s been an interesting Indaba indeed. If nothing else, it’s proved that the tourism landscape is morphing quicker than your hotel room on a 7-day-7-city overseas marketing tour.

Two things, I think, for our industry: (1) social media (yes, that again), and (2) disintermediation. Although, if you think about it, they’re one and the same, because the net is changing everything.

Trouble is, the net is even changing itself.

Last year, you may remember, I tried to shock you into waking up to social media by telling you that Facebook had 500 million users, and I said that you couldn’t afford to ignore the conversation. That number has now grown to 800 million, and at this rate, Facebook will be the globe’s biggest country in a year or two - it’s already bigger than almost every nation in the real world.

More, the net has spawned so many new ways of doing business, and that’s causing quite a bit of - how shall we say? - disruption in tourism. As Martin Wiest of Tourvest told me on Sunday: “The result is we’re in a learning process about the new rules of engagement.”

Disintermediation, of course, is what happens when products sell to consumers via on-line travel sites, without going through the traditional travel channel (product or supplier to inbound wholesaler to foreign wholesaler to retail agent to consumer).

The problem, said Martin, is that on-line travel sites are dealing directly with consumers, but the suppliers are dealing with the sites as they would with wholesalers by giving them heavily discounted rates.

“We don’t want to stop the on-line agencies from doing business - in fact, we’re happy that they’re there because they serve an important function.

“But if the suppliers would sell to the wholesalers at retail rates, the whole problem would be solved.”

Course there’s logic in that - the inbound wholesalers take on huge risk and they have to invest heavily in global distribution, ground handling and such, while overseas wholesalers, operating in the source markets (which is expensive in itself ), must organise airline

seats, supply insurance, distribute to the retailer, and, and, and... While the on-line agency just goes ahead happily selling beds.

Here’s a question: since South Africa’s Consumer Protection Act makes every point in the supply chain liable in the event of a claim against a supplier, how is the traveller who bought her accommodation from an overseas-based booking site protected?

And here’s another: if the wholesaler’s job is to ensure that suppliers deliver the standards they promise, who does so when there’s no wholesaler involved?

The travel sites? Hardly.

And so I ask - if we’re moving towards an era in which the wholesaler becomes redundant, are we also moving towards an era in which travel decisions are based on price alone? And if that’s so - what’s going to happen to the quality on which we pride ourselves?

As I say - the net is changing everything. But this is going to be an interesting one.

Until next year: Nihambe kahle and totsiens.

comment

ch-ch-ch changes...

by Martin Hatchuel

New SATIB trust gives back

Springbok colours for KuhleFollowing a mentorship with Springbok Atlas, facilitated by the Tourism Enterprise Partnership, Kuhle Tours is now an official Indaba 2012/13 transport provider. “This has changed our company forever,” says Kuhle’s Sindi Mshengu. For more information visit stand DEC1B29.

For more information about the Tourism Enterprise Partnership visit stand DEC1D04.

SATIB Insurance Brokers formally launched its new trust at Indaba on Sunday, in an effort to support various conservation initiatives in southern Africa.

Managing Director Gavin Courtenay said: “This is our way of giving something back to the industry that has been so good to us over all these years.”

The trust is managed by SATIB’s founder and non-executive chairman, Brian Courtenay and a board of trustees. It already has a host of conservation initiatives that it is actively involved with and will be assisting various identified projects around southern Africa.

At the launch, SATIB handed over the keys of a

Landrover Defender to Andy Loveridge of the Oxford University Hwange Lion Research Project. An auction of art donated by artists Larry Norton and Donald Greig also took place, where they were able to raise R31 500. The proceeds went to the Victoria Falls anti-poaching unit and the Hwange lion research project.

SATIB has been involved with the southern African tourism and hospitality industries for more than 20 years and is well-known for providing customised risk management and insurance solutions that are appropriate and relevant to these unique industries.

For more information visit ICCK007.

Keys for lion research - Andy Loveridge received the keys of a Landrover Defender from SATIB’s Gavin Courtenay.

Indaba legacy a milestone in tourismThe 2012 Indaba is, by all indications, once again a very successful and memorable event, but on reflection so have each of the past Indaba’s in their own right provided key building blocks and milestones in our incredible Southern African tourism journey.

Nearly three decades after attending my first Indaba (I think it was around 1983 in the Carlton Hotel in Johannesburg), it is gratifying to look back and remember all the passionate and colourful personalities from the local and international trade, the public sector, and the media, who have individually and collectively contributed to this incredible Southern Africa tourism journey.

Through the years there have certainly been many different sets of challenges and opportunities, but without fail there have always been passionate industry stalwarts (some who have sadly passed on) across the spectrum that have weathered the storms and enabled the Southern African tourism journey to continue to where we are today.

Year after year the annual Indaba, together with its key business goals, has provided a great platform to reflect and refocus, to re-energise, to reinforce old friendships and make new ones, but importantly to rekindle our pride and commitment to the Southern African tourism journey, and to be very appreciative that we are fortunate enough to be part of it.

As we journey forward towards the 2013 Indaba, may our tourism flame in Southern Africa burn brighter and brighter, but may we never forget those special and committed tourism champions that have gone before us through the decades to pioneer our Southern African tourism journey!

Ernie Heath

Europcar, vehicle sponsor and official car rental supplier of Indaba, constantly enhances green and safe travel.

“Over the past few years we have reduced our carbon footprint and made environmentally conscious changes at our depots, throughout our operations and in our vehicle fleet,” says Europcar Chief Executive Officer Dawn Nathan-Jones.

“Offering South Africa’s lowest carbon emitting vehicle as a rental option is another step in the right direction.”

The company offers the energy-efficient and environmentally responsible Polo BlueMotion, currently South Africa’s lowest CO2 emitting vehicle, for rental at main airport locations in South Africa.

Not only does the 55kw BlueMotion produce just 89g/km in CO2 emissions, 47 percent less than in a comparable conventional vehicle, it also only uses 88 percent of the fuel of an equivalent vehicle. By comparison, a similar-sized hybrid vehicle produces CO2 emissions of 105g/km.

“We offer customers truly greener motoring options and we are excited about the future in this regard as a wider choice of energy-efficient, low CO2 emitting vehicles becomes available,” says Nathan-Jones.

In respect of safety, the company constantly updates and upgrades its services to ensure world-class safety standards. The latest edition is tyre and windscreen cover. Other safety measures include the purchasing of only well-recognised, trusted vehicle brands, a 30-point quality check before each rental is dispatched, increased basic safety features such as airbags, ABS braking and power steering - even with entry level and SABS-approved child seats and shatterproof windscreens.

On the cards for November this year is an additional rental option to the Namibian market. Features will include a double cab 2.5l diesel, fully equipped 4 x 4 vehicle, two roof tents sleeping four people and a long range fuel tank and dual battery systems.

These vehicles will come standard with bedding and kitchen items like sleeping bags, pillows and pillow cases, sheets, towels, cutlery and crockery and gas appliances like a gas cooker top, gas light and mantles as well as an outdoor table and chairs.

“The vehicles will be available on request. We trust that this new vehicle category will meet the needs of the more adventurous visitors to Namibia who are interested in an off-road outdoor experience,” says Nathan-Jones.

Springnest is a marketing start-up from Cape Town with a practical marketing plan for small and medium tourism businesses.

Application makes it easy and affordable for hospitality establishments and tour operators to reach their customers online and get more business through the internet.

With Springnest, tourism businesses can not only effortlessly build and manage a stunning and effective website, but they are also able to display their products on all devices, including mobile phones and tablets. In addition, it offers a range of purpose built Facebook applications, for example, businesses are able to offer fan-only coupons, run competitions, special price promotions and sweepstakes from their Facebook pages.

They are also able to set up special offers during the slower seasons and promote this through their websites, social media channels and e-mail marketing channels.

The Springnest backend is extremely easy to use, making it possible for any tourism product owner to build and maintain a well-branded website, packed with features specifically for reaching and engaging guests, including search engine optimisation, smart interactive maps and dynamics.

Using ‘responsive’ layouts, Springnest’s websites seamlessly and atomically prioritise and adjust content to provide a flattering and friendly experience when opened on mobile phones or tablets, while offering convenient features like ‘tap-to-call’ and collapsible menus.

Springnest offers an affordable monthly subscription model, making it accessible to small and medium sized businesses. With continuous updates and new features, subscribers can stay up-to-date with online marketing trends and innovation.

For more information phone Peter Fabricius on 082 737 1977 or e-mail info@springnest.com.

Ghoha Savuti Lodge – Aha!African Hotels and Adventures (AHA), the tourism property management business of Tourvest’s Accommodation and Activities (TAA) division, has secured the management contract for Ghoha Savuti Lodge - Ghoha Hills in the Savuti area of the Chobe National Park in Botswana. The contract will commence in July 2012.

Ghoha Hills Savuti Camp offers eight large guest units and two family units, all en-suite. The main lodge has a lounge, dining area, bar and curio shop. The water hole below the edge of the hill can be seen from almost all areas of the camp, which is located in an area abundant with wildlife, including elephant, buffalo, lion and leopard.

The lodge is situated 20 kilometres from the Savuti Channel, which has attracted various aquatic species of animal and bird. Game activities include morning and afternoon game drives in open 4x4 safari vehicles, guided walks in the vicinity of the camp, birding and stargazing. It is important to note that the camp is situated in malaria areas and consultation of general practitioner, pharmacist or travel clinic is essential to establish what precautions will be required.

Air Botswana operates scheduled flights to Maun and Kasane. Guests will be transferred to Savuti airstrip from either Kasane or Maun by light aircraft, followed by a transfer to Ghoha Savuti Lodge by a safari vehicle.

TAA Chief Executive Officer Gary Elmes says the lodge is a welcome addition to Tourvest’s portfolio of luxury suites, city hotels, country retreats and lodges.

AHA represents and operates a collection of boutique city hotels, lifestyle retreats and game lodges throughout Southern and East Africa.

For more information visit stand ICCV004.

The Limpopo Tourism Agency is taking golf and safari in the province to new heights.

Acting Chief Executive Officer Seipati Tlaka says the Limpopo golf and safari route is drawing many visitors to the province, thereby expanding tourism growth.

The products include the Legend Golf and Safari Resort at Entabeni, the Elements Private Golf Reserve, the Zebula Golf Estate and Spa, the Euphoria Golf Estate and Hydro, the Hans Merensky Golf Estate and the Korocreek Golf Estate.

“Most of our golf courses are designed by world-

renowned golf professionals and fairways are graced by wildlife. The province offers a golfing experience that is matched by a few and surpassed by none in the country. Here golfing makes an amateur feel like a pro - in touch with nature. At Entabeni, challenge yourself and attempt a hole in one at the unique par 3, extreme 19th hole, which is set high up on the mountain. The hole is accessible only by helicopter and played to a green, the shape of Africa some 400 metres below,” says Tlaka.

On offer are African golf and safari experiences that include big five safaris and cable-car rides.

Golf and safari - the Limpopo way

Europcar - green and safe Marketing start-up for easy and affordable hospitality online marketing

INDABA DAILY NEWS 2012 | 7

S(c)ene@INDABA 2012

Team ITB Asia - Jorrit Plambeck, Pia Knuuttila, Hauke Plambeck and Nino Grüttke.

QR codes - the road to a greener Indaba. Phillip Sithole of Durban Tourism exchanging information with Barry and Susan Wallace.

Ephraim Mbata assisted by William Price of South African Tourism - information at your fingertips! (or is that fingertrips?)

The 2012 Indaba Daily News team worked around the clock to bring you the news.

The ICC Durban was abuzz with business activity at Indaba 2012.

The Chinese delegation was more than impressed with South Africa.

Students of the Durban University of Technology worked hard to make sure everything at Indaba ran smoothly.

The Witch and Wizard organising team - Indaba champions.

Thank You for joining us at Indaba. We look forward to your next visit to KwaZulu-Natal... anything but conventional...Zulu Kingdom. Exceptional.

www.zulu.org.za

Tourist Junction Building: +27 (0) 31 366 7500, Fax: +27 (0) 31 305 6693, Airport Office: +27 (0) 32 436 0013

V&A Cape Town Office: +27 (0) 21 418 1684, Gauteng Info Office: +27 (0) 11 883 7640

Customer Care: 0860 101 099, uShaka Marine World: +27 (0) 31 337 8099, Email: tkzn@iafrica.com