IMPLIMENTATION OF KNOWLEDGE MANAGEMENT PRESENTERS

Faculty of Administrative Science and Policy Studies

ADS 503 KNOWLEDGE MANAGEMENT

NAME MATRIC NUMBER

AIMI RAIHANA ROSLI

HASYA NADHIRAH ROSLI

NUR FATIN FATIHAH AHMAD RUZI

ZAHARIN ZAHARI

ZARINDATUL ARIZAH ZAHARI

Introduction to Apple Inc.

Introduction to Apple Inc.

Phase 1: Infrastructure Evaluation

Phase 2: KM System, Design & Development

Phase 3: Deployment

Phase 4 : Evaluation

LEVERAGING KNOWLEGDE

Leveraging knowledge is about enhancing the organization intelligence by creating a system that enable people or workers to improve their work processes in order to expend their quality of work life.

The implementation of Knowledge Management in organization and also the education of it among all the people.

IDEAS THAT NEED TO APPLY

The user is king

Ease of use

Apple Inc. KM Implementation

The Knowledge Management Team(KM Team)

Application at Apple Inc.

Enhance customer experiences

Knowledge Management Tools Used by Apple Inc.

RECOMMENDATION AND CONCLUSION

Thank you