IMC Overview for Pennsylvania Business Retention and Expansion Program

CONNECTING MANUFACTURERS TO

PRODUCTIVITY, GROWTH & INNOVATION

IMC OverviewIMC Overviewfor

Pennsylvania Business Retention and Expansion Program

Linda S. WeaverManufacturing Business Advisor570-329-3200 [email protected]



Overview

Overview of IMC How We Work With Our Clients Benefits to the Client IMC Measures of Success IMC Services



IMC Overview

Independent, non-profit organization connecting manufacturers to productivity, growth & innovation

1 of 7 PA Industrial Resource Centers – DCED

1 of 60 nationwide Manufacturing Extension Partnerships - NIST



IMC Overview

12-County Service Region:– Bedford, Blair, Centre, Clinton, Huntingdon, Juniata,

Lycoming, Mifflin, Montour, Northumberland, Snyder, Union

Partner with other local organizations, educational institutions, etc.



How We Work With Our Clients

Assess situation Internal Services – provide discounts on

hourly rates External Services – potential grant monies

toward third-party consultants Partnerships with Other Agencies/Providers



Benefits to Our Clients

Experts in our trade Current Industry Training IMC is the advocate for the client Unbiased look at client’s current situation Look for the best fit to meet client’s need Access to the right service providers,

partners, etc.



IMC Measures of Success

IMC has impacted over 400 manufacturers since 1988

Success measured by:– Increased & Retained Sales– Improved Productivity– Improved Quality– Labor & Material Savings– Improved Workforce Performance



IMC Measures of Success

IRC clients increased labor productivity by 3.6 to 5.0 percentage points per year.

Productivity gains within IRC clients led to a $2.0 billion increase in gross state product between 1988 and 1997.

Every public dollar invested in the IRC program yielded almost $22 of additional income in the state.



IMC Services

Information Technology e-Business Services Performance Improvement & Quality Six Sigma Breakthrough Strategy Manufacturing Process Improvements Lean Manufacturing Strategies Product Innovation Strategic Management Services



Information Technology Services

Level 1 Computer Assessment Local Area Network (LAN) Designs &

Implementations Manufacturing Software Selection Assistance

(for small and mid-sized firms) Software Grant IT Support Services

– ITCare



e-Business Services

E-Business Assessment / Competitor Analysis IMC Web Grant Web Site Marketing Management Sales & Marketing

– Development– Support– Training



Performance Improvement Services

Organizational Development Services – Performance-based Programs– Supervisor Training

Problem Solving Process Analysis Team Building



Employee Morale & Motivation

GUNG HO! FISH! Employee Satisfaction Surveys



Quality Management Systems

ISO 9000 Customized Consulting Services – ISO 9001 Awareness Seminar for Managers and Supervisors – Current System Survey – Gap Analysis – Continual Improvement – ISO Quality Management System Implementation – Internal Auditor Training – Pre-Assessment Audit – Registrar Grant

Quality Improvement Tools and

Techniques



Six Sigma Breakthrough Strategy

Executive Overview Champion Training Green Belt Black Belt Site Support Grant



Manufacturing Process Improvements

Operations Assessment Facilities Improvement Environmental, Health & Safety Assistance Engineering Assistance



Lean Manufacturing Strategies

Lean 101 - Principles of Lean Manufacturing Lean 202 - Value Stream Mapping Lean 203 - The 5S System Lean 204 - Set-Up Reduction Lean 205 - Cellular & Flow Manufacturing Lean 207 - Total Productive Maintenance Lean Office Lean Accounting



Deloitte & Touché Study

PA companies will continue to face increasing competitive pressure from low cost countries.

The keys to success in this decade lie in growing the top line of the cash statement through sales growth.

Companies will prosper by developing well informed strategies based on product innovation and continuous improvement of enterprise performance.

IRC’s have sustained a strong positive impact on the commonwealth's economy.



IMC Expanded Mission

“Support central PA businesses by providing them access to a team of experienced sales, marketing, product innovation and strategic experts.”



Product Innovation

Market Research Product Design Product Development Product Marketing PD Grant



Sales & Marketing

Sales Training Sales Plans Market Analysis Marketing Plans



Strategic Management Services

PBA-Professional Business Advisor Executive Coaching Strategic & Long-Range Planning Succession Planning Transformation Turnaround Plans Financial Analysis



Summary

IMC Overview IMC Services

– Information Technology Services– E-Business Services– Performance Improvements & Quality Systems– Six Sigma Breakthrough Strategy– Manufacturing Process Improvements– Lean Manufacturing Strategies– Product Innovation– Sales & Marketing– Strategic Management Services



Questions?



Thank You

Linda S. WeaverManufacturing Business Advisor570-329-3200 [email protected]

IMC Overview for Pennsylvania Business Retention and Expansion Program

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