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Opening General Session: Improving Outcomes, Changing Lives with

Smarter Care and Social Programs

1. Welcome

John Hearne, IBM General Manager Smarter Care & Social Programs

2. IBM commitment & investment in health & social programs

Steve Mills, IBM Senior Vice President, Group Executive, Software & Systems Group

3. Health and Social Programs as a Cornerstone of Economic Vitality

Dan Pelino, IBM General Manager, Public Sector

Outcomes: the imperative for change in H&SP service delivery

The Honorable Patrick Kennedy, Former US Representative (no presentation, video replay only)

Re-opening the session after break – and introduction of Judge Leifman by Farhana Alarakhiya, IBM Director, Smarter Care

The Realities and Impact of Mental Health Care Approaches

The Honorable Judge Steven Leifman, 11th Circuit District Court, Miami Dade County (no presentation, video replay only)

4. Innovations in access and engagement: Mobile strategies and solutions for health and social programs

Nicole Gardner, IBM Global Industry Leader, Government Healthcare and Social Services

5. Future Developments; Adventures Through Space and Time

Ronan Rooney, IBM Research, Director of Care Programs

Q&A moderated by Farhana Alarakhiya, IBM Director, Smarter Care

Because everyone matters

Dan Pelino General Manager, IBM Global Public Sector @DanPelino

Three Questions

•What makes a nation, a region or a city a

compelling place to live, work and do business?

•What makes a business want to relocate, stay,

expand or grow in an area?

•What is the right balance of initiatives to achieve

citizen satisfaction and sustained competitive

advantage in the marketplace?

INTERNET COMMUNICATIONS

Is there anything missing from this?

Maslow's hierarchy of needs

Populations in Transition

From 40% to 50% to 70%

From 5% to 7% to 16%

From 43% to 22% to 3%

So many considerations when improving the care of populations

Trans-

portation

Coordi-nated Care

Fitness Focus

Affordability Outcomes

Personal-

ization Home Care

Medication Adherence

Social

Programs

Mobile

Social Attributes

Individual Engageme

nt

Genomics

Individuals &

Families

SUE

What kind of economy are you helping to build?

FRAGILE AGILE

Behavioral Change…

Piano Stairs –TheFunTheory.com http://www.youtube.com/watch?v=2lXh2n0aPyw

Because everyone matters

#Becauseeveryonematters

@DanPelino

© 2014 IBM Corporation

The Honorable Patrick Kennedy

Founder, The Kennedy Forum

#ibmhsps14

Outcomes: The Imperative For Change In Health And Social Programs