IBM Aspera in Banking and Financial Services

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© 2014 IBM Corporation IBM Aspera for Banking Moments matter .

description

As financial institutions like banks become virtualized more workforce coordination is done remotely. Whether for a remote branch or a distributed marketing team, this means high-speed collaboration and secure sharing among a remote workforce is becoming paramount to the customer experience. As employees inevitably turn to third-party file sharing solutions, e-mail, ftp, etc. to try and solve their needs to collaborate, friction increases along with frustration in the workforce and in the IT organization. Business continuity and high availability requires the bank IT organization to ensure its file transfer infrastructure is designed to meet business security requirements as well. This is heavily influenced by industry and government regulations and oversight in the wake of 9/11 and the financial crisis of 2008 (SOX, IRS 86-19, EFA, GLB, FFIEC and BASEL II). A better way to coordinate, collaborate and replicate both internally and externally with partners is needed. A solution that reduces experience angst and friction and scales to file sizes, distances and participants as needed by the organization.

Transcript of IBM Aspera in Banking and Financial Services

Page 1: IBM Aspera in Banking and Financial Services

© 2014 IBM Corporation

IBM Aspera for BankingMoments matter.

Page 2: IBM Aspera in Banking and Financial Services

© 2014 IBM Corporation

Agenda

Disruption in the Banking Industry

Why IBM Aspera is the Right Response to Industry Change

Executive Banking Agendas for IBM Aspera

Why IBM is the Right Choice for Banking

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© 2014 IBM Corporation

of bank customers

go elsewhere for

home mortgages,

53% for credit

cards, 68% for auto

loans and 82% for

brokerage

accounts.2

DISRUPTOR: Digitally empowered customers are changing the way banking is done and while elusive they are extremely valuable to financial providers

Evolving customer behaviors and priorities create new banking challenges and opportunities

of surveyed adults

with a bank account

say they stay with

their current bank

because of

convenience.3

of retail banking

customers are likely

to leave their banks

in the next six

months.4

of all customers

opened or closed an

account in 2013, and

40% plan to do so in

2014.1

1 EY, Winning through customer experience: EY Global Consumer Banking Survey 2014, http://www.ey.com/Publication/vwLUAssets/EY_-

_Global_Consumer_Banking_Survey_2014/$FILE/EY-Global-Consumer-Banking-Survey-2014.pdf

2 Accenture, A Critical Balancing Act: US Retail Banking in the Digital Era, 2013, http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-Consumer-US-Retail-Banking-Survey.pdf

3 Yodlee, “Mobile Banking Plays Key Role in #1 Factor for Customer Loyalty According to Yodlee Interactive Survey,” Yodlee Press Release, April 30, 2013,

http://www.yodlee.com/press_release/mobile-banking-survey

4 Capgemini, 2013 World Retail Banking Report, 2013, http://www.au.capgemini.com/thought-leadership/world-retail-banking-report-2013

60% 63% 1/2 10%

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DISRUPTOR: Over The Top (OTT) Providers Are Offering Banking Services And Are Making Them Easy and Flexible

In January of 2014 the Postmaster General proposed to let the USPS expand ‘postal banking’ including small loans, ATM withdrawals, online bill pay and on and offline purchasing.

Nearly 1/3 of Starbucks transactions are now handled with the company’s pre-paid cards which now act as coffee savings accounts to tune of over $2.5 billion1

Alibaba, China’s equivalent to Amazon, became a $16 billion lender in less than three years, and China’s largest seller of money market funds in only seven months.

of banks’ market share in North America could be in play by 2020 as traditional branch banking gives way to new digital players. 3

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DISRUPTOR: Industry Leaders are Struggling with Synchronization and Timely File Transport

Does your company have the ability to synchronize its critical internal and external systems?

5

of organizations regard synchronization as critical to their overall success …

17%

83%

Yes, encompassing everyone

No, not with everyone

3%

34%

73%

Not critical Neutral Critical

Value chain synchronization

survey – Feb, 2012 for IBM

… however, only cansynchronize their internal and external systems to drive business performance and success

17%73%

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© 2014 IBM Corporation

Agenda

Disruption in the Banking Industry

Why IBM Aspera is the Right Response to Industry Change

Executive Banking Agendas for IBM Aspera

Why IBM is the Right Choice for Banking

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© 2014 IBM Corporation

IBM Aspera Solutions Add Key Capabilities In IBM’s Market Leading Data Movement and Managed File Transfer Capability

Community-Centric

Multi-protocol edge gateway for universal connectivity to the

business community

Person-Centric

File sync and share

Emerging Use Cases

Governance

Security Common perimeter services, proxy and authentication

Actionable visibility for business, operations and compliance

Direct to Cloud …

System-Centric

Automated, reliable, secure transfers for system integration

High-Speed Large file/data set transfer and sync

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© 2014 IBM Corporation

Smarter Commerce: IBM AsperaCapabilities Resolve Banking Industry Imperatives

Customer Ecosystem, Sales and Marketing Optimization

• IBM Aspera File Sharing Suite• IBM Aspera High-Speed File Transfer

Operational Optimization• IBM Aspera File Sharing Suite• IBM Aspera High-Speed File Transfer

Business Agility• IBM Aspera High Speed File Transfer• IBM Aspera High Speed Sync

"With Aspera, we get a full suite of solutions that accelerates almost every aspect of our highly customized workflows, giving us a key strategic advantage over others...” 1

- VP of Infrastructure & Technical Services

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of organizations

report they are

challenged to move

big data quickly and

efficiently enough to

meet business

requirements. 1

Smarter Commerce: IBM AsperaCapabilities Accelerate Business Value with Cumulative Benefits

According to a recent study, IBM Smarter Commerce pays back $12.05 USD for every $1 USD spent. 4

bandwidth utilization

by FTP on high

speed lines over

distance without

IBM Aspera

technology. 2

The number of

hours it now takes

to setup for large file

projects, down from

2-3 weeks without

IBM Aspera

technology. 4

Transcontinental file

transfer speed

improvements after

deploying a High

Speed File Transfer

& Sync with no

hardware or network

upgrades required. 3

88% 100x<3% 2-3

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Agenda

Disruption in the Banking Industry

Why IBM Aspera is the Right Response to Industry Change

Executive Banking Agendas for IBM Aspera

Why IBM is the Right Choice for Banking

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© 2014 IBM Corporation

IBM Aspera for Banking Customer, Collaboration and Data

Executives

Front Office & Core Banking

Transform-ation

High Speed Marketing Coordination

UnlimitedSharing For Microsoft Collaboration

CMO

Head of Retail Business

Chief Service Officer

________________________

COO

Workforce Leader

Collaboration Executive

________________________

FSS FSS

Eliminate the bottlenecks of Microsoft

SharePoint™ and Outlook ™ collaboration solutions by employees,

reducing friction and enabling high-speed and ultra-secure file transfer

and sharing solution with no file size limits.

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Increase flexibility and workflow capabilities

along with the ability to accelerate transfer of

large graphic marketing assets by 100x to

deliver a coordinated and secure marketing solution with the IBM

Aspera File Sharing Suite (FSS).

HSFT

Utilizing IBM AsperaHigh Speed File

Transfer for extreme transfer speeds , data

and cloud center synchronization and

sharing and distribution.

High Speed File Transfer & Sync

CTO

Chief Information Officer

VP of Data Centers

________________________

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© 2014 IBM Corporation© 2014 IBM Corporation12

TOFROM

FSSHIGH SPEED MARKETING

COORDINATION

SmarterCommerce B2B

Inconsistent

& Slow

Coordinated

& Fast

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© 2014 IBM Corporation

increase in adoption rate by community members

reduction in time spent to roll out new advertising

assets to storefronts and resellers

60%

80%

FSS HIGH SPEED MARKETING COORDINATION

A large North American consumer product brand needed a better way to coordinate marketing asset design and delivery internally, externally with partners, in the cloud and out to physical stores and resellers.

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marketing

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Growing Marketing Asset Volumes And Channels:

Social media video and online content

Internal and external (partner) drafts and

design revisions

Digital signage

Shannon And Her Colleagues Are

Using A Variety Of Services To

Collaborate:

Local store branding

Traditional print branding

Physical media delivery

Cloud transfer services

IT provided tools (FTP)

E-mail attachments

FINANCIAL MARKETING ASSET SIZES AND VOLUMES ARE EXPLODING FOR MARKETERS LIKE SHANNON

FSS HIGH SPEED MARKETING COORDINATION

Speed and security issues hamper most file sharing solutions today – IBM Aspera File Sharing Suite with FASP™ technology addresses all these issues and more to help marketers do more. Faster.

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

2013 Vanson Bourne B2B Integration and MFT Global Study

30%

29%

29%

10%

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WITH THE POWER OF IBM ASPERA FILE SHARING SUITE SHANNON HAS TOOLS TO COLLABORATE AT SPEED WITH HER EXTENDED MARKETING TEAM

Browser plugin or installed desktop or mobile app

Supports significant

files sizes for branding including

broadcast video,

graphic design and

digital signage.

DESKTOP & BROWSER

ACCESS

CLOUD & SECURITY SUPPORT

LARGE FILE SUPPORT AT

SPEED

APIs FOR SEAMLESS

WORKFLOW

FSS can be integrated to existing marketing campaign

systems

Easily integrated

into mobile and cloud platform

solutions.

All files for shared

individuals and teams can be synced across

all access points

FSS

Supports shares either

locally, in the cloud or

both

Provides encrypted

transfers supporting

industry standards

HIGH SPEED MARKETING COORDINATION

Accelerate the sharing of information between people, systems and communities and provide high performance distribution and synchronization of large files while lessening the security risk from sharing file based information

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

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© 2014 IBM Corporation

THE IBM ASPERA FILE SHARING SUITE HELPS SHANNON’S TEAM GET TO MARKET FASTER WITH NEW CAMPAIGNS AND TIMELY ENGAGEMENT

Shannon’s bank is sponsoring a live racing event and needs to develop new commercial video and social content quickly for a campaign.

FSS HIGH SPEED MARKETING COORDINATION

IBM Aspera File Sharing Suite creates a new paradigm of

speed and agilityfor financial

marketingprofessionals.

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

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CAMPAIGN MANAGEMENT

Shannon can quicklycreate a new shared space

for the working team that is secure and easily accessible from

mobile, web or integrated into existing collaboration solutions.

The production team partner is able to shoot new footage and upload the film to the shared space 100x faster than FTP for review and approval.

The social and static art development team is able to provide large digital proofs without worrying about older versions or extra versions being sent via e-mail since everything is consolidated and versioned.

Shannon’s leadership is able to review and approve the campaign assets days ahead of schedule due to the reduced time for transport and turnaround.

Final assets are delivered

through integration into

existing campaign

management solutions for

delivery.

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© 2014 IBM Corporation

FASP TECHNOLOGY IS THE SECRET SAUCE THAT MAKES IBM ASPERA FILE SHARING SUITE UNMATCHED FOR MARKETING COORDINATION

Reduction in time for on-boarding new content partners – from 2-3 weeks to 2-3 hours

Reduction in transfer times –transfer that was taking 20 minutes now less than 1 min

Increase in total data shared per day - from 5GB to 190GB

HIGH SPEED MARKETING COORDINATION

IBM Aspera’spatented FASP transport technology is a proven standard for the high-speed movement of large files or large collections of files over wide area networks (WANs).

FSS

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

20x

38x

150x

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© 2014 IBM Corporation© 2014 IBM Corporation18

TOFROM

FSSUNLIMITED SHARING FOR MICROSOFT

COLLABORATION

Limited &

Risky

Boundless &

Secured

SmarterCommerce B2B

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© 2014 IBM Corporation

Faster sharing times than previous solution

100X

FSS UNLIMITED SHARING FOR MICROSOFT COLLABORATION

As the industry moved to digital, an Australian video effects company needed an ultra-fast, robust and secure person-to-person delivery system to transfer both work in progress and finished assets around the world to their clients as FTP was no longer practical.

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“The faspex web-based interface is very easy for our employees to use and includes all the key features we need, such as automatic client installation, e-mail notifications for delivery and download, and drop boxes with custom metadata for ad-hoc 3rd party submissions.” - CTO

collaboration

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© 2014 IBM Corporation

BANKING COLLABORATION MANAGERSLIKE PAUL NEED TO REDUCE FRICTION WHEN USING MICROSOFT SHAREPOINT®

Distance and file size restrict transfer performance in SharePoint solutions

Lack of control over data location and access

No scalability without speed reduction

Explosion in new devices and applications on top of legacy collaboration and file sharing solutions

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UNLIMITED SHARING FOR MICROSOFT COLLABORATION

As banking becomes virtualized more workforce coordination is done remotely. This means moving larger files greater distances and Microsoft SharePoint® has a 2 GB file size limit significantly hindering sharing opportunities.

FSS

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

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© 2014 IBM Corporation

IBM ASPERA FILE SHARING SUITE HELPS PAUL UNLOCK LIMITS TO TRANSPORT SPEED FOR EXISTING COLLABORATION SOLUTIONS

Paul’s team can utilize web, mobile or desktop sharing synchronization to the cloud, local storage or both.

FSS can supercharge Paul’s existing Microsoft Outlook®

or SharePoint cloud-based collaboration solutions.

Paul’s team can get large file sets like mortgage packages from remote branches 100x faster than before.

Security is a high priority at the bank and Paul can take comfort that his solution is compliant.

TRANSFER

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

UNLIMITED SHARING FOR MICROSOFT COLLABORATION

• File workflow and routing

• Advanced user and server management

• Complete monitoring and reporting

• High-availability configuration (active/active or active/passive)

• Deployable on premise or in the cloud (public, private, hybrid)

FSS

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IBM ASPERA FILE SHARING SUITE HELPS PAUL’S TEAM BREAK DOWN FILE SIZE LIMITS OF EXISTING COLLABORATION SOLUTIONS

Paul’s new mortgage assurance team is using a cloud-based SharePoint solution to collaborate and track mortgage packages received from branch offices through underwriting.

UNLIMITED SHARING FOR MICROSOFT COLLABORATION

IBM Aspera for Sharepointoffers faster and more robust file delivery and management

with no 2 GB file size limitations.

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

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SHAREPOINT CLOUD

Paul can quicklycreate a new shared space

for the working team that is secure and easily accessible from

mobile, web or integrated into existing collaboration solutions.

IBM Aspera for SharePoint lets Paul’s team store data into any repository and files may be encrypted throughout the transfer process.

Paul’s team can now upload video files, imagery files, scan data, and other large files leveraging SharePoint document library structures and metadata for organization and search.

Paul’s team is able to provide secure access to individual mortgage processes and files with underwriting, branch management with mobile, desktop or browser access.

Paul’s Microsoft collaboration solutions are

faster and more capable than

ever before and so is Paul’s team.

FSS

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© 2014 IBM Corporation

IBM ASPERA PATENTED FASP TECHNOLOGY DELIVERS BLISTERING SPEEDS REGARDLESS OF TRADITIONAL FILE AND NETWORK LIMITATIONS

Maximum transfer speed,

bandwidth utilization and maximum I/O

throughput on any storage

platform regardless of

number or size of files

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

UNLIMITED SHARING FOR MICROSOFT COLLABORATION

• Deployed across enterprise servers, private, public and hybrid clouds

• Powerful and flexible security model combining authorization, user management, and access control

• Search, filtering, and sorting capabilities

FSS

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FILE SIZEINDEPENDENT

DISTANCEINDEPENDENT

Transfer, replicate or synchronize your data in all types of scenarios: one-to-one, hub and spoke, unidirectional and multi-directional

INFRASTRUCTURE AGNOSTIC

Locate your big data anywhere and move it seamlessly with high-speed,

secure transfers

ANY DEPLOYMENT

MODEL

ON PREMISE CLOUDHYBRID

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© 2014 IBM Corporation© 2014 IBM Corporation24

DFOHIGH SPEED FILE TRANSFER

& SYNC

Speedy & Reliable

Sluggish & Unpredictable

SmarterCommerce B2B

TO

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© 2014 IBM Corporation

reliability and service levels

operational and resource costs

Higher

Lower

HIGH SPEED FILE TRANSFER & SYNC

A large multinational telecommunications services company utilizes IBM high-speed file transfer and sync to provide business continuity and full redundancy with high reliability and lowered operational costs.

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file experiences

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© 2014 IBM Corporation

Over the past 3 years speed is only major difference in concerns for financial services file

transfer executives1

FTP fails 7% of the time1

Data center file storage volume will increase by 75x from 2010 to 20153

55% of system integration is done with files2

HIGH SPEED FILE TRANSFER & SYNC

Banks are collecting more data and transmitting larger files farther around the world than ever before.

Network congestion and protocol limitations hamper performance.

HSFT

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

AS BANKS MERGE AND DATA EXPLODES THE ABILITY TO MANAGE FILE EXCHANGESIS CRITICAL FOR CTOs LIKE NANCY

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Cloud ingest

Disaster recovery

Branch office

optimization

Critical core banking big data transport

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IBM ASPERA HIGH SPEED FILE TRANSFER GIVES NANCY’S TEAM REACH, GROWTH AND SPEED TO DELIVER ON THE DEMANDS OF THE BUSINESS

HIGH SPEED FILE TRANSFER & SYNC

• Fundamental innovations for speed, control, and general application in modern Networks

• Enterprise grade security

• Cloud storage integration

• Software approach is easy to deploy and embed

HSFT

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

97%Increase in network utilization – from 2% to 99% for file transfer

reach

Reduction in process turnaround – asset collection to delivery from 6 to 1.5 days.4x

growth

Reduction in transfer times – transfer that was taking 10 hours now 26 min.20x

speed

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1000xFaster than rsync.

AS BRANCH BASED MODELS GIVE WAY TO ALTERNATIVE BANKING IBM ASPERA HIGH SPEED SYNC KEEPS DATA CENTERS & REMOTE FILES IN COMPLETE HARMONY

Transfers data between peers at full bandwidth, regardless of network conditions over long distance and low bandwidth.

Global visibility into activity across the entire network with real-time reports on sync progress, per file status and throughput.

100% data integrity: users can safely move, rename, and delete files or entire directories, without fear of data loss.

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

HIGH SPEED FILE TRANSFER & SYNC

Aspera High Speed Sync is designed to overcome the performance and scalability shortcomings of conventional synchronization tools like rsync and can scale up and out over WANs, for today’s largest big data file stores.

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HSS

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© 2014 IBM Corporation

THE IBM ASPERA HIGH SPEED FILE TRANSFER & HIGH SPEED SYNC HELPS NANCY’S TEAM OPTIMIZE BRANCH OFFICE DATA EXCHANGE

Nancy’s bank has recently acquired another bank and the number of branch offices is going to triple. The ability to synchronize and exchange data with the branches in a timely manner is a concern.

HIGH SPEED FILE TRANSFER & SYNC

IBM Aspera helps IT executives increase transfer speed by

100x + while leveraging their existing hardware and network

solutions.

HOW TO MAKE

IT HAPPEN:

DO

MORE

FASTERKNOW

MORE

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CENTRAL DATA CENTER

Nancy’s team invests in IBM Aspera High Speed software

solutions because there is no budget or time for an increase in

bandwidth or additional hardware.

IBM Aspera quickly and securely updates Nancy’s central data center with nightly branch office replication, system backups and end of day transactional data files.

Nancy’s system administrators replace RSYNC with IBM AsperaHigh Speed Sync which is up to 1000x faster, more secure and more dependable.

Users at remote branches or who are mobile are able to transfer critical files like rate data, digital marketing assets, training videos, etc. more quickly and more securely.

Nancy’s team has created a branch

office file transfer and sync solution that can

scale to any file size and any

number of branches.

HSFTHSFT

BRANCH OFFICE

Page 30: IBM Aspera in Banking and Financial Services

© 2014 IBM Corporation

Agenda

Disruption in the Banking Industry

Why IBM Aspera is the Right Response to Industry Change

Executive Banking Agendas for IBM Aspera

Why IBM is the Right Choice for Banking

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© 2014 IBM Corporation

IBM is dedicated to your success, in your industry

Unparalleled

Industry Expertise

• Accelerate solution design and thorough business process expertise

• Reduce project risk with reusable implementation patterns and support for industry standards

• The #1 Banking Industry provider as ranked by the FinTech 100

Extensive Industry

Support Community

• IBM partners with the top banks in the world to invest in innovative design, functionality, and integration

• Dedicated resources within Global Business Services with an average of more than 10 years of experience

• Services organization closely aligned with software products to effectively translate technology into business outcomes

Significant Technical

Investment

• Over $3 billion invested in the last 3 years to create a truly smarter approach to commerce

• Integrated products for easier implementation and increased speed to value

• Synchronized product roadmaps across software portfolio

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