How to use iSCSI Storage with DirectShare DirectCFS

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DirectShare Direct Collaboration File Sharing Technical Marketing Solution Guide iSCSI Solution Guide For Remote File Sharing & Collaboration

Transcript of How to use iSCSI Storage with DirectShare DirectCFS

DirectShare Direct Collaboration File Sharing

Technical Marketing Solution Guide

iSCSI Solution Guide For Remote File

Sharing & Collaboration

CLOUDTENNA DIRECTSHARE SOLUTION GUIDE 2

Document Revision

Date Revision Description (co-authors)

01/12/2016 1.0 Initial Release (Christian Petrou, Mitch Crane)

THIS SOLUTION GUIDE IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY CONTAIN

TYPOGRAPHICAL ERRORS AND TECHNICAL INACCURACIES. THE CONTENT IS PROVIDED AS IS,

WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND.

Cloudtenna © 2016: All rights reserved. Reproduction of this material in any manner whatsoever without the

express written permission of Cloudtenna is strictly prohibited.

CLOUDTENNA DIRECTSHARE SOLUTION GUIDE 3

Table of Contents

Introduction ........................................................................................................................................................................ 4

Audience ......................................................................................................................................................................... 4

Assumptions .................................................................................................................................................................... 4

Limitations and Other Considerations ............................................................................................................................. 4

About the Authors............................................................................................................................................................ 4

Overview ............................................................................................................................................................................. 4

Upload less. Collaborate faster. ...................................................................................................................................... 5

Performance and Workflow Efficiency ............................................................................................................................ 5

Security Standardization and Simplified Management ................................................................................................... 6

Zero Knowledge Data Protection .................................................................................................................................... 6

Risk-Free Operations ...................................................................................................................................................... 6

Lower CAPEX and OPEX ............................................................................................................................................... 7

Architecture ........................................................................................................................................................................ 7

DirectShare Virtual Appliance Sizing .............................................................................................................................. 8

Pre-install Preparation Checklist ..................................................................................................................................... 9

Public Network Information ............................................................................................................................................. 9

ESXi Information ............................................................................................................................................................. 9

Internal Networking Information ...................................................................................................................................... 9

AD/LDAP Information .................................................................................................................................................... 10

SMB / CIFS Information ................................................................................................................................................ 10

Download Ubuntu 14.04.3 LTS Server 64-bit & Putty................................................................................................... 10

Post VM Creation & Ubuntu Installation........................................................................................................................ 12

Ubuntu Configuration (Static IP & Routing Table) ........................................................................................................ 12

Download & Install the Cloudtenna Deb Package ........................................................................................................ 13

Configuring the DirectShare VA (GUI) ........................................................................................................................... 14

Network Settings ........................................................................................................................................................... 14

Add Shares (AKA - User Mapped Drives) ..................................................................................................................... 15

Users – AD/LDAP Authentication .................................................................................................................................. 16

Shared Links & Guest Access ........................................................................................................................................ 17

Configure Shared Link Rules ........................................................................................................................................ 17

Configure Guest Access - Collaborators ....................................................................................................................... 18

Accessing files and Generating Shared Links ............................................................................................................. 19

DirectShare Web App ................................................................................................................................................... 19

DirectShare Mobile App ................................................................................................................................................ 22

Summary .......................................................................................................................................................................... 26

CLOUDTENNA DIRECTSHARE SOLUTION GUIDE 4

Introduction

Audience

This guide is intended for solution architects, storage engineers, system administrators and IT managers

who want to understand how to deploy Remote File Sharing and Collaboration in conjunction with iSCSI

storage.

Assumptions

• It is assumed that the reader has a working knowledge of VMware vSphere system administration,

Microsoft® Windows® desktop and server administration, iSCSI SAN network design, basic Ubuntu

Linux commands and basic iSCSI storage operations.

• This is not a complete “how to” guide. Step by step setup is covered in part, examples of screen shots

and settings should be sufficient for the reader to apply the right changes to implement the steps outlined

in this guide.

Limitations and Other Considerations

External File Sharing and Collaboration can be setup in multiple different fashions. This guide expands on the Cloudtenna DirectShare Easy Install Guide, but is not necessarily a prerequisite. This solution guide will address a specific scenario and how to build around it.

About the Authors

This solution guide was created by:

Mitch Crane – Security & Enterprise Storage Engineer - Cloudtenna

Christian Petrou – Subject Matter Expert – Christian Petrou & Associates

Overview

File share and collaboration solutions are becoming ubiquitous, and their demand in the enterprise has been

exacerbated with the introduction of these features by Public and Consumer-grade Cloud Storage Providers.

This problem has been compounded in the enterprise IT space with administrators now faced with user

requests for public file sharing solutions. Offering external file sharing as part of an overall enterprise solution

prevents users from taking their own initiative to install unsanctioned applications, fending off the rapid

proliferation of Shadow IT that is creating daily headaches for administrators who have no control over third-

party security and compliance.

IP SAN technology, particularly iSCSI based block storage has gained popularity in recent years, due to

ease of deployment, standardization of networking componentry, and convergence of storage and compute

networking needs.

Complementing a standard iSCSI + virtualization architecture, the Cloudtenna DirectShare virtual appliance

adds external file sharing and collaboration features onto internal SMB File Sharing configurations.

Leveraging in place Windows domain network architecture, users can now send secure guest links to files

and folders resting on network shares. Simply put, administrators may now deploy DirectShare to access

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and manage mapped drives externally, using administrative tools native to Windows Active Directory and

existing file / folder permissions.

Deploying a single DirectShare appliance, IT administrators take advantage of Cloudtenna’s proprietary

Direct Collaboration File Share (DirectCFS) layer. Enterprise networks can be configured to work with

DirectCFS and strip the file transfer process to its most uncomplicated form, realizing increased file transfer

speeds of up to 10x or more. DirectCFS also enables organizations to deliver cloud-like collaboration to their

workforces without the security concerns associated with using third-party storage providers.

Upload less. Collaborate faster.

Use Cloudtenna DirectShare software to send guest links and collaborate on massive files with people

outside of your company without the need to upload or sync to the cloud, saving valuable production time

and increasing productivity. Simply log into the Cloudtenna Apps using your existing Windows username and

password. Then just continue to work and save files to your network folders like you normally do. With

DirectShare, users can:

� Quickly find and share the files they need to send using the web interface or our mobile apps;

� Create a shared link, send to your recipient and files are immediately available securely from your

server;

� Enable guests to receive secure links, without any additional software or changes to their IT

infrastructure.

� By entirely eliminating the need for uploads, by far the most time-consuming element of the file-sharing

process, the DirectCFS software layer quickly gets files into your collaborators’ hands at speeds up to

10x faster than traditional solutions such as VPN, FTP and HTTP.

Performance and Workflow Efficiency

� DirectShare is a lightweight solution that accelerates by 10x or more the time it takes a remote user to

access their files and folders when compared to traditional solutions and cloud-based storage

platforms.

� Eliminates the need for management of VPN and similar solutions. Reducing the number of areas IT

has to maintain, improving consistency of support to mobile devices and remote offices, thereby

reducing help desk tickets and significantly improving the internal customer experience.

� Keeps your existing collaboration applications (e.g. SharePoint) focused on their use case, and not

repurposed to solve the problem of large file collaboration and transmission.

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Security Standardization and Simplified Management

� DirectShare helps administrators eliminate shadow IT, placing control back in their hands. IT continues

to use the suite of management tools native to their environment. Delivering easy-to-deploy-and-use

collaboration necessary to support a global workforce while allowing organizations to maintain the

security and control associated with traditional storage.

� Takes advantage of existing toolsets already in use without having to re-think iSCSI Storage, network,

or VM infrastructure or add additional, burdensome management layers.

� Total visibility into all file activity simplifies data monitoring responsibilities, mandated to IT

organizations and security experts.

Zero Knowledge Data Protection

� DirectShare exists behind your firewall, with zero data manipulation from the virtual appliance. Freeing

IT from placing decisions about security into the hands of third-party cloud storage providers – and in

many instances with whom they contract – affecting an organization’s sensitive data.

� Data rests exactly where it was yesterday, and where it will be tomorrow. Protected behind your

firewall and safe according to your existing security and compliance settings, without signing over data

access to a third party. Control how data is accessed, who can access it, and when.

Risk-Free Operations

� DirectShare cleans up the mess of combining cloud-storage-as-a-backup and file sharing.

Complements existing Backup and Disaster Recovery strategies, keeping files where they need to

reside, on existing Storage.

� No-risk to decommission the DirectShare appliance. Expenses associated with a costly, long-term data

migration back inside an organization’s firewall are eliminated, giving peace of mind to administrators

and C-Level executives alike.

� Workforce users installing unsanctioned applications, storing sensitive materials elsewhere do not

muddy mandated compliance regulations. Simplifies reporting, ensuring network security and regulatory

compliance by adopting established security policies.

� Security concerns around third-party providers having access to or ownership of your company’s

proprietary data go away with DirectShare. The solution only makes use of your company’s metadata

with DirectShare Index for browsing, file share, and sync activities. Void of unspoken data manipulation

by outside cloud storage providers, un-encrypting then re-encrypting data several times before it is at

rest.

� Zero data migration processes associated with cloud storage solutions, saving up to a year’s worth of

migration headache for IT departments.

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Lower CAPEX and OPEX

� DirectShare requires no additional hardware purchasing requirements, leveraging your existing iSCSI

Storage hardware.

� No hidden third-party bandwidth costs or unexpected downtime. Negating risk of being throttled or

locked out of crucial materials due to temporary traffic increases or outages.

� Reduced TCO through full utilization of your existing infrastructure and not paying for so-called

“enterprise” solutions that charge additional usage premiums to subsidize the cost of a free consumer

user base. Removes the need to bring in outside consultants to aid in the migration and management

of data from one platform to the next.

Architecture

This solution guide provides External Access & Management of SMB solutions for Windows systems that

leverages the power of iSCSI Storage performance and scalability, commodity x86 servers for compute

power and VMware ESXi to virtualize the host and client environments.

Figure 1 – Infrastructure Architecture

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Windows 2012R2 has the ability to provide SMB as well as NFS protocols. This guide will focus only on

enabling DirectCFS to access and manage SMB mapped drives externally using a Cloudtenna DirectShare

virtual appliance.

For the information on configuring Server Message Block (SMB) File Sharing using iSCSI Storage,

visit https://channel.ctna.co/downloads/ to download the guide.

This guide assumes SMB has already been configured with a iSCSI storage stack running at least one

Windows Server 2012R2 promoted as a Domain Controller, and SMB 3.0 in a VMWare vSphere hypervisor.

Enough compute resources will need to be available for the Cloudtenna DirectShare virtual appliance (VA).

DirectShare Virtual Appliance Sizing

Optimal performance of the DirectShare VA (Virtual Appliance) is dependent on several factors. Sizing of

the VA is determined by number of concurrent users accessing files at max load.

Production sizing of compute resources should be determined by monitoring of the VA during initial usage

and onboarding of users. Although ESXi administrators are accustomed to this best practice, more frequent

checks of resource utilization are recommended, as each environment has different success criteria and

usage, activity varies throughout different times of day, days of week, and seasonal demands on the network

may vary.

A deescalating resource monitoring check is recommended similar to this example:

Day 1+: Once every few until all users are on boarded and have successfully connected at least once.

Day 2: Twice daily.

Day 3 - 7: Once daily.

Day 8+: Notifications configured to alert administrators at 80% of vCPU and/or RAM reached.

Minimum VA resources:

• 1 vCPU, 2 GB RAM, 40 GB local volume (few users with limited file transfer requests).

• < 25 concurrent file transfers

Medium VA resources:

• 2 vCPU, 4 GB RAM, 40 GB local volume (light file transfers evenly throughout the day).

• < 75 concurrent file transfers

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Large VA resources:

• 4 vCPU, 8 GB RAM, 40 GB local volume (increased file transfers at different peak times of day).

• < 150 concurrent file transfers

Maximum VA sizing:

• 8 vCPU, 16 GB RAM, 40 GB local volume (heavy concurrent file transfers all day long).

• <= 300 concurrent file transfers

The above-recommended resource allocations are for a single DirectShare VA. Local volume size

of 40 GB may be increased to accommodate longer audit log retention requirements, but not

required for performance. For deployments requiring greater than 300 concurrent file connections, please

call +1 (415) 365-0043 to speak with a Cloudtenna DirectShare Sales Engineer.

Pre-install Preparation Checklist

The following information is required to configure a DirectShare VA and enable DirectCFS external

access features to a SMB configured iSCSI storage with VMware virtualization.

Public Network Information

1. An external public static IP will be needed for the DirectShare VA. 2. Designate a FQDN for the DirectShare VA. (Ex: directshare.company.com )

3. Purchase an SSL certificate (nginx-style) for the FQDN in step 2.

4. Open and forward public port (443 recommended) to DirectShare VA port 2980.

5. Your company alias. (Users will need this alias when using the Web and Mobile Apps).

6. Visit www.cloudtenna.com/trial and register for a 30-Day Trial Account to receive your Cloudtenna

Admin username & password.

ESXi Information

1. ESXi server IP address which you will install the DirectShare VA on.

2. ESXi username & password for the above referenced server.

Internal Networking Information

1. Internal static IP to be assigned to the DirectShare VA.

2. Internal network gateway and netmask.

3. Internal DNS server(s) IP.

4. Internal domain suffix.

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AD/LDAP Information

1. AD/LDAP hostname the DirectShare VA will forward authentication requests to (Ex: ldap.example.com).

2. AD/LDAP port in use (default port is 389).

3. AD/LDAP Bind DN (Ex: CN=Users,DC=example,DC=com).

4. AD/LDAP user domain (Ex: user_domain, example.local, example.com).

SMB / CIFS Information

1. SMB/CIFS hostname or internal IP address (Ex: ldap.example.com). 2. SMB/CIFS shared folder(s), share name(s).

3. SMB/CIFS binding user name (a new service user is recommended for security best practices).

4. SMB/CIFS binding user password.

Download Ubuntu 14.04.3 LTS Server 64-bit & Putty

DirectShare runs on Ubuntu 14.04.3 LTS Server 64-bit and is the operating system used to create the

VA. Download Ubuntu before beginning the install process to save time. Accessing the VA via SSH is another time saver and secure method of connecting to the VA. Using a generally available SSH client

application will be needed. Putty is recommended and referenced in this guide.

http://www.ubuntu.com/download/server

http://www.putty.org/

The following page has been formatted in a spreadsheet type format that can be used as a working

document during the install process.

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DirectShare Setup Information Cheat Sheet Public Network Information

Publicly accessible IP address. Cloudtenna will supply a Cloudtenna admin account.

Appliance FQDN directshare.company.com

Public Port 2980

Company Alias Company, Inc

Cloudtenna Admin Username [email protected]

Cloudtenna Admin Password cloudtenna_password

ESXi Information

Remote into ESXi to configure and setup Cloudtenna virtual appliance (VMware vSphere)

ESXi server ip 10.26.1.16

ESXi username esxi_user

ESXi password esxi_password

Internal Networking Information

Location of virtual appliance and network information

Internal static IP 192.168.11.104

Internal gateway 192.168.11.1

Internal netmask 255.255.255.0

Internal dns server(s) 192.168.11.7 192.168.11.8

Internal domain suffix ct-dev.local

AD/LDAP Information

Location of AD/LDAP authentication server

AD/LDAP hostname ldap.example.com

AD/LDAP port 389

AD/LDAP Bind DN CN=Users,DC=example,DC=com

AD/LDAP user domain user_domain

Fileshare Information

Location, name, and credentials of the SMB file server you wish to broadcast

SMB/CIFS hostname or ip fileserver.example.com

SMB/CIFS Share Name CompanyShared

SMB/CIFS binding user name smb_user

SMB/CIFS binding user password smb_password

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Post VM Creation & Ubuntu Installation

Ubuntu Configuration (Static IP & Routing Table)

Once the VA is created in ESXi and the Ubuntu Server installation is completed, a few steps remain to

ensure everything is ready for DirectCFS. This guide assumes the reader has basic knowledge of Linux

commands and network security best practices.

• Redirect port 443 (or your designated high port) to port 2980

• Update the Ubuntu Server

• Install wget

• Configure then confirm the network interface is correct and up.

From the Ubuntu console, run the following commands:

sudo -i apt-get update apt-get install wget -y nano /etc/network/interfaces

auto lo eth0

iface lo inet loopback

iface eth0 inet static

address 192.168.11.104 (enter your IP here)

netmask 255.255.255.0 (enter your netmask here)

gateway 192.168.11.1 (enter gateway IP here) dns-nameserver 8.8.8.8 (enter your DNS IPs here)

ifdown eth0 ifup eth0

ifconfig

Confirm the static IP with ifconfig.

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Download & Install the Cloudtenna Deb Package

Cloudtenna simplifies the DirectShare installation and auto configures all the services required for

DirectCFS enablement all by running a few commands.

From the Ubuntu console, run the following commands as root (or sudo –i):

wget http://ctna.co/deb dpkg -i deb apt-get install -f -y service cloudtenna stop service cloudtenna start

Confirm ports 8001 and 2980 are listening.

ss -nlp | grep 8001 ss -nlp | grep 2980

Confirm the DirectShare Appliance is accessible via browser on port 8001 (Ex: https://192.168.11.104:8001).

Replace the IP address with the internal static IP assigned to the VA. Using your Windows Server

Domain Controller confirm the VA is reachable via a browser in that subnet. If the VA is not

accessible from the Domain Controller selected for authentication, additional network routing may be

required for your unique environment. Contact your network administrator for assistance in this area.

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Configuring the DirectShare VA (GUI)

Log into the appliance using your Company Admin credentials obtained via registration email from

Cloudtenna. Company Admin user name is the email address used when registering for a DirectShare trial.

You can obtain a Cloudtenna Company Admin account by visiting www.cloudtenna.com/trial.

Network Settings

Select the “Network” option from the left menu.

• Connection – Enter the FQDN previously determined for DirectShare in the “Host” field (Ex:

directshare.company.com) and the external port number (recommended port 443, or whichever high

port desired).

Click the “UPDATE AND RESTART SERVICE” button under the Host / Port fields to save the settings.

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• Encryption – Click the “Choose File” button under the ‘SSL Certificate’ heading, then select your

certificate obtained from your SSL Certificate Issuer or Domain Registrar (Ex: GoDaddy, ENOM,

Symantec, etc).

• Repeat the process for ‘SSL Key’, then click the “TEST” button, lastly click the “UPDATE AND

RESTART SERVICE” under the “TEST” button to save the settings.

Refreshing the Network page after a few minutes to allow the network services to restart,

confirmation Health Checks will be displayed for the connection between the appliance, the

Cloudtenna API servers, confirming successful encryption of your network traffic.

Add Shares (AKA - User Mapped Drives)

Select the “Shares” option from the left menu.

Enter information for a network Share to be made available to authenticated users.

• Drive name (Ex: CompanyShare) – This will be the name shown in the Web and Mobile Apps.

• Drive type (Ex: Shared Directory) – This is the default and most common drive type.

o Advanced Option 1: (Ex: Existing Users Directory) may be selected for networks that have

User Roaming Profiles and Folder Redirection correctly configured.

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o Advanced Option 2: (Ex: DirectShare Briefcase) may be selected for use with DirectShare

Sync Desktop Client. DirectShare Sync allows for automated individual user folder creation

on a network share, with each folder assigned to a single user and completely isolated from

roaming profiles. Users access the folder via DirectShare Apps as well as the DirectShare

Sync Client running on their Windows or Mac desktop.

• UNC Path (Ex: \\192.168.11.104\CompanyShare) – This will be your Windows internal static IP and

Share name.

• Bind username (Ex: company.local\ctadmin) – Use the domain name and designated Bind user you

created earlier in this guide.

• Click the “TEST” button to confirm the settings are correct. Then click “UPDATE AND RESTART”

under the “TEST” button to save the settings.

Users – AD/LDAP Authentication

Select the “Users” option from the left menu.

Enter information for any AD\LDAP user that will

authenticate using their Windows credentials.

• Host (Ex: 192.168.11.200) – Use the internal IP

for the chosen Windows Domain Controller.

• Port (Ex: 389).

• Bind DN (Ex: CN=Users,DC=company,DC=local).

• Username (Ex: company.local\ctadmin) – Use the

domain name and any AD user to authenticate

users; alternatively you may use the Bind user

created earlier in this guide.

When authenticating with a user in an OU not in the default CN users, use the following format, (Ex:

OU=Internal-users,DC=company,DC=local). Ensure correct capitalization is used in the Bind DN.

• Click the “PERFORM TEST LOGIN”, then click “UPDATE AND RESTART” to save the settings.

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Refresh the page to load heath checks after a few minutes, allowing the services to finish the

restart.

• Select “Status” from the left menu to view the global status and health checks.

Shared Links & Guest Access

Configure Shared Link Rules

Admin rules need to be added to the Cloudtenna Web Admin Interface to enable or disable sharing from

within a path or share. Log into the Web Admin Interface at https://admin.cloudtenna.com using the

Company Admin email credentials also used when accessing the DirectShare virtual appliance.

Select the “Shared Links” option from the left menu.

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The rule with the deepest applicable base path will be used when a shared link is created; all other

rules will be ignored.

• Click the “+ PATH” option in the top right portion of the Shared Links table.

• Select the Drive Name using the dropdown (Shares added on the DirectShare appliance will

automatically show up in the Web Admin Interface).

• Type in the name of a folder in the Base Path field in order to enable links for this directory. (Ex: To

enable shared links for a folder “Marketing” located in the “Public” share / user mapped drive; Select

“Public” from the Drive Name dropdown, then type “/Marketing” for the Base Path).

• Select the Maximum number of downloads per link (Ex: No limit, 0 Disable sharing, or 100).

• Select the time a link will be active using the Expire link after dropdown (Ex: 24 hours to 180 days).

• Choose the Password requirement (Ex: No password required, or at least 8 characters).

• Click the “Add Rule” button to save the settings.

• Repeat the steps above for each additional rule needed to enable all the Shares added on the

DirectShare appliance approved for shared links.

Configure Guest Access - Collaborators

While not all internal users may have been granted permissions to files and folders, there are instances

where temporary access is needed. External guests may need access to collaborate in a folder as well. The

Guest Access Rules enable or disable guest access within a drive / folder / user mapped drive. A “DENY”

rule will prevent invitations from being sent and existing guests from accessing files and folders within the

specific base path. Guest access rules take effect immediately.

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• Click the “+ PATH” option in the top right portion of the Guest Access table.

• Select the Drive Name using the dropdown.

• Type in the name of a folder in the Base Path field in order to enable guests to collaborate in this

directory.

• Select the Access type from the dropdown (Ex: DENY or ALLOW).

• Click the “Add Rule” button to save the settings.

• Repeat the steps above for each additional rule needed to ALLOW or DENY Guest Access to all the

Shares added on the DirectShare appliance.

By default, for any Base Path not associated to a specified rule, access is set to DENY. You can

DENY a path within an ALLOWed path.

Accessing files and Generating Shared Links

DirectShare Web App

To create guest links and share files or to collaborate in a folder with external guests, you can access shares from any modern browser by visiting https://app.cloudtenna.com .

Log into the DirectShare Web App using your Windows Domain credentials. Your internal domain name is not required when entering in a user name.

Step 1: Visit https://app.cloudtenna.com

Step 2: Type in your company name in the search field, select your company name from the dropdown. Then click the “CONTINUE” button.

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Step 3: Enter in your domain user name and password. Then click the “SIGN IN” button.

Beneath the “SIGN IN” button, the option to “Switch company?” is available should a user need

access to a different company shares and an active account in that company.

The home screen will display the mapped drives enabled for remote access, where permissions have been

assigned for the logged in user to browse.

Step 4: Click a listed mapped drive to view its contents.

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Step 5: Click the icon to the right of the file or folder to expand the context menu.

Step 6: Select the “Share” option from the dropdown to generate a Shared Link.

If a folder was selected, you will be prompted to enter the email address of the individual with

whom you wish to grant guest access to the entire folder. An email will automatically be sent to

that individual with details on accessing the folder via the web.

Step 7: Select “Password Protection” if desired from the light box pop up. Type in a password as needed,

then click the “CREATE SHARED LINK” button.

Step 8: Copy the generated shared link and send to your recipient via email, chat, message, etc., then click

the “OK” button.

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DirectShare Mobile App

DirectShare lets users take access to mapped drives anywhere they go using either iPhone, iPad or Android

apps. Apps are available free from the Apple AppStore and Google Play Store.

Apple iOS (iPhone / iPad) app Download Google Android app Download

To create guest links, share files or to collaborate in a folder with external guests on the go, you can access

shares from a mobile device. For the purposes of this guide, the Apple iOS app for iPhone / iPad is used to

demonstrate the mobile app function.

Step 1: Download and install the Cloudtenna app from the AppStore app on your phone.

Step 2: Launch the mobile app and type in your company name in the search field, select your company

name from the dropdown. Then click the blue arrow in the field.

Step 3: Enter in your domain user name and password. Then click the “Sign In” button.

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Beneath the “SIGN IN” button, the option to “Switch company?” is available should a user need

access to a different company shares and an active account in that company.

The home screen will display the mapped drives that are enabled for remote access, where permissions

have been assigned for the logged in user to browse.

Step 4: Click a listed mapped drive to view its contents.

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Step 5: Swipe left on a file or folder name to expand its context menu.

Step 6: Select the “Share” option from the menu to generate a Shared Link.

If a folder was selected, you will be prompted to enter the email address of the individual with whom

you wish to grant guest access to the entire folder. An email will automatically be sent to that

individual with details on accessing the folder via the web.

Step 7: Select “Password Protection” if desired. Type in a password as needed, then click the “Create Link”

button.

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Step 8: Select to either “Email” or “SMS” to send the generated guest link to your recipient.

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Summary

This solution guide provides administrative instructions and best practices to enable external mapped drive

access on Windows Servers. The Cloudtenna DirectShare virtual appliance with DirectCFS is used to enable

advanced, rapid file transfer and collaboration capabilities, externally from SMB file share environments

utilizing Microsoft File Server features hosted in a virtualized VMware vSphere environment with commodity

x86 servers and iSCSI storage. The use of native Windows 2012R2 Active Directory and SMB capabilities

ensures security continuity, less management training, additional hardware and 100% compatibility with SMB

3.0 features as DirectShare adopts the aforementioned environments’ authentication and permissions

security policies.

For more information, contact your local integrator or vendor for more details.

Cloudtenna, Inc.

440 N Wolfe Rd, Sunnyvale, CA 94085

Tel: 415-365-0043 | www.cloudtenna.com | [email protected]

© 2015 Cloudtenna, Inc. Cloudtenna, DirectShare, and DirectCFS are trademarks or registered trademarks of Cloudtenna, Inc. All other trademarks are the property of their respective owners.