How To Turn Being Late Into A Competitive Advantage

“Common Sense that is

Not So Common”

I have found that running late to an initial consultation can actually be

a COMPETITIVE ADVANTAGE

During the initial proposal process it’s only natural for the

client to be skeptical

Half of the challenge of closing the sale is winning the client’s

trust

Frequently trust is more important than price

When competing against multiple bids, winning the

project is much more difficult

Anything I can do to make my proposal & presentation more attractive and build trust I do

Every customer wants great service

Most reasonable customers realize that s*@t happens

But they don’t like hearing excuses from their contractor

When I am running late I always call the client to let them know I’m running late

“Common Sense that is

Not So Common”

This simple phone call says to the client that I am responsible

and communicate

Traits that far to many contractors do not practice

By running 5 minutes late & calling it shows the client I respect their time and pay attention to details

And you never know, that one little detail could be the difference between

my proposal and my competitors

And it costs me Absolutely Nothing!

I’ve even considered being late on purpose

Sales Motto: “People buy from those they like (or trust)”

If you believe that to be true, being late just might be the competitive

advantage that closes the sale

Download Your Free Copy:

http://strategiclandscaper.com/3