Leanconf 2014 Keynote - the One Metric to Rule Them All By Ash Maurya
How to Master the Key Metrics for Startup Growth — Ash Maurya
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Transcript of How to Master the Key Metrics for Startup Growth — Ash Maurya
This presentation consists of highlights from the interview with Moe Abdou,
founder & host of 33voices®.
ASH MAURYA is the creator of the one-page busi ness modeling tool Lean Canvas and the author of Running Lean. He regularly hosts sold-out workshops around the world, serves as a mentor to several accel erators, including TechStars, Accelerace,
and Slingshot, and guest lectures at several universities, including MIT, Harvard, and the University of Texas, Austin. He serves on the advisory board of a number of
startups, consults for new and established companies, and con tributes to leading business publications and websites. He lives in Austin, Texas.
Ash Maurya@ashmaurya
Creator of Lean Canvas
A successful entrepreneur doesn’t just look for a great solution or an innovative piece of technology; rather she seeks a repeatable process where her solution
connects with paying customers. Iin other words, a working business model.
Insight #1
Insight #2
To measure progress, opt not to rely on revenue, as it tends to have a longer customer
life-cycle; instead pay attention to traction. The rate at which a business model captures
monetizable value for its users.
Created Value > Captured Value >= Cost (Value Delivery)
Insight #3
If your business model doesn’t work on paper, you’ll be hard-pressed to make it work in the
real world. Use these three guidelines to determine your minimum success criteria:
Insight #3
If your business model doesn’t work on paper, you’ll be hard-pressed to make it work in the
real world. Use these three guidelines to determine your minimum success criteria:
Keep your time box under three years
Insight #3
If your business model doesn’t work on paper, you’ll be hard-pressed to make it work in the
real world. Use these three guidelines to determine your minimum success criteria:
Frame the outcome in terms of a revenue goal
Insight #3
If your business model doesn’t work on paper, you’ll be hard-pressed to make it work in the
real world. Use these three guidelines to determine your minimum success criteria:
Remember that the goal is a rough ballpark
Insight #4
At the earliest stages, entrepreneurs need deceleration, not acceleration. Slow down and
make repeatability and predictability a precondition for growth.
Insight #5
The singularity moment of a product is not when you write your first line of code,
or raise your first round of funding; it’s when you create your first customer.
All metrics are people first.
Insight #6
Use this customer factoryblueprint to deconstruct traction
into these five components:
Insight #6
Use this customer factoryblueprint to deconstruct traction
into these five components:
Acquisition - This is the job of your offer
Insight #6
Use this customer factoryblueprint to deconstruct traction
into these five components:
Activation - This is where you connect your promise with the first user experience
Insight #6
Use this customer factoryblueprint to deconstruct traction
into these five components:
Retention - This is the time your customer spends inside your business
Insight #6
Use this customer factoryblueprint to deconstruct traction
into these five components:
Revenue - This measures all the monetizable value captured from your users
Insight #6
Use this customer factoryblueprint to deconstruct traction
into these five components:
Referral - This is when your happy users share their experiences with others
Insight #7
The three attributes to running an effective experiment are speed, customer
learning, and focus - Make your experiments part of the process of building a repeatable and scalable business model by following
these three steps:
Insight #7
The three attributes to running an effective experiment are speed, customer
learning, and focus - Make your experiments part of the process of building a repeatable and scalable business model by following
these three steps:
Use your models to expose constraints
Insight #7
The three attributes to running an effective experiment are speed, customer
learning, and focus - Make your experiments part of the process of building a repeatable and scalable business model by following
these three steps:
Formulate ideas for breaking constraints
Insight #7
The three attributes to running an effective experiment are speed, customer
learning, and focus - Make your experiments part of the process of building a repeatable and scalable business model by following
these three steps:
Test your ideas through continual experiments using the Build/Measure/Cycle
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Declare your expected outcomes up front
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Make declaring outcomes a team sport
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Emphasize estimation, not precision
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Measure actions versus words
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Turn your assumptions into falsifiable hypotheses
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Time box your experiments
Insight #8
A single experiment can never completely validate a strategy, but it can completely
invalidate it. Guard against your cognitive biases by following these seven steps:
Always use a control group
Insight #9
Breakthrough insights are often hidden within failed experiments - Remember that there is no such thing as a failed experiment, only experiments with unexpected outcomes.
Insight #10
To advance your business model and break through constraints, get familiar with running LEAN Sprints:
Insight #10
To advance your business model and break through constraints, get familiar with running LEAN Sprints:
Expose Problems - work with your team to identify business model constraints
Insight #10
To advance your business model and break through constraints, get familiar with running LEAN Sprints:
Define Solutions - leverage individual ideas to generate potential solutions
Insight #10
To advance your business model and break through constraints, get familiar with running LEAN Sprints:
Short-list Solutions - rank and selectthe best strategies
Insight #10
To advance your business model and break through constraints, get familiar with running LEAN Sprints:
Test Solutions - Test the strategies with experiments
Insight #10
To advance your business model and break through constraints, get familiar with running LEAN Sprints:
Decide on Solutions - Decide next actions
ReflectWhen experiments don’t work, what do you do?
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Presentation by Chase Jennings
Insights by Jenna Abdou