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How to develop employees through

coaching process

Presented by:

Mohsin Majeed

Pakistan Institute of Engineering and Applied Sciences,

Islamabad, PakistanOctober, 2014

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PRESENTATION LAYOUT

What is Coaching?

Employee, An asset of Employer

Importance of Coaching in an Organization

Coaching Concept in an Organization Types of Organizational Coaching

Model of Organizational Coaching

Effect of Coaching on Professional Skills

Case Study: NayaTel (Pvt.) Limited

Summary & Conclusion

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WHAT IS COACHING?

A teaching, training or development process by which

an individual is supported

specific personal or professional result or goal is achieved

A short-to-medium-term relationship between a

manager or senior leader and a consultant (internal or

external)

to improve work performance

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IMPORTANCE OF COACHING IN DEVELOPING

EMPLOYEES

Variables of Employee Development

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IMPORTANCE OF COACHING IN DEVELOPING

EMPLOYEES (CONTINUED-1)

Pyramid of Organizational Benefits

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COACHING CONCEPT IN AN ORGANIZATION

The Purpose of Coaching Leadership development

To retain high potentials

To improve performance

Career anticipation by employees

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TYPES OF ORGANIZATIONAL COACHING

Culture Change Coaching

Culture audits through surveys, interviews and/or focus group

methods

Management / Leadership Coaching

Leading others to combine their personality and behavior toaccomplish a common goal

Coaching for Skills

To learn specific skills, abilities and perspectives over period of

specific time

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TYPES OF ORGANIZATIONAL COACHING (CONTINUED)

Coaching for Performance

Effectiveness in current position, management or leadership

competencies

Coaching for Development

Future job role, outplacements, restructuring and re-engineering in organization

Coaching for the ExecutivesAgenda

Issues surrounding the executive e.g. company downsizing

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MODEL OF ORGANIZATIONAL COACHING

Model proposed by Prof. Peter Hawkins

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EFFECTS OF COACHING ON PROFESSIONAL SKILLS

Communication Skill

Building Relationship

Decision-Making

Leadership Advocacy and Negotiation

Career Planning and Management

Work-Life Balance

Boundary Enforcement

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DEVELOPING A COACHING CULTURE

Improving Bottom Line Performance

Engagement of Employees

Communication between higher management and bottom line

Awarding the talent

Building a truly sustainable competitive advantage Develop a unique level of expertise in areas that really matter to

employer

Complement ones competence with companys core

requirement

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DEVELOPING A COACHING CULTURE (CONTINUED)

Retaining best staff and improving morale in mostchallenging circumstances Developing the team

Reconnecting with team

Improving the workplace Setting measurable goals

Rebuilding confidence

Focusing on talent management

Keeping people motivated

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DEVELOPING A COACHING CULTURE (CONTINUED)

Developing Talent

Make use of abilities and develop skills that can aggrandize

talent

Creating resilience in organization, enabling people with

high challenge and high support To face the challenges with high spirits

Employees, the sole pillars of the company

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CASE STUDY: NAYATEL (PVT.) LIMITED

Introduction of Employer

Fiber To The Home (FTTH) / Fiber To The User (FTTU) network in

Islamabad

Offers ultra broadband internet, modern telephony and digital

video services to business and home users Ranked at number Two among top fast growing companies in

Pakistan in 2011 by Allworld Network

Personal Experience

Worked for approximately 1 year

Learning, encouraging and professional environment

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COACHING AND TRAINING PROGRAMS

Technical Training

Non-Technical Training

Other Coachings

Weekly meetings of manager with his team

Weekly executives and mangers meetings

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THANK YOU!

Any Questions?

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