Passionate People

23.000+Offices Globally

100Years of Innovation

26Company

1

WE’RE A NEW BREED OF TRANSFORMATION PARTNER

Content, Commerce ...

... and beyond

ARMIN MAYRHOFER • PRODUCT OWNER • PUBLICIS.SAPIENT

How Standardizing on Atlassian Products is Helping Publicis.Sapient

Scale and Make an Impact

OU R GR OWT H ST OR Y

T H E B EG I N N I N G

L ESSON S L EA R N ED

T H E F U T U R E

Agenda

The Beginning

Pilot IntroductionIn 2011 we introduced JIRA, Confluence and Fisheye

Today• 19.000 users• Over 1.5 Million Issues• Over 1.2 Million Pages• Data Center for JIRA and

Confluence

Pain Points

ConfusionScaleComplexity

One size does not fit all Our small team was overwhelmed with

demand

New users wereincreasingly confused

about our offering

GrowthGrew 2-3 times year

over year

Know-HowSpeedVariety Ease of Use

Needed Answers

Embrace different type of projects

Reduce the time to getstarted

Help users to navigateand collaborate acrossprojects with standards

Offer helpfuldocumentation and

trainings

Our Growth Story

You’ll also see a small icon - like this one in the lower right-hand corner of the images on the slides. Click on this to easily place an image, screenshot or video.

This presentation deck is intended as a canvas on whichyou illustrate your stories.

The best presentations focus on connecting to an audienceby visually enhancing and punctuating concepts, rather thandescribing them with text.

With this in mind, the presentation template is filled with slidesfor using images, videos, screenshots, and large, punchy text.

We did include a few slides with small text and bullets - we encourage you to use these sparingly and only when required.

To get started, click “Add Slide” and select the master slide

that best suits your purpose. Type, or cut and paste text into the text boxes -the provided example slides will help you bring in other visual elements, like photos, screenshots and video.

How to use this deckThis file is set to a 16:9 aspect ratio

This, like all Atlasssian decks use (ONLY) these fonts:

and, for large blocks of copy, or for the small text in charts / graphs

When you click in the text boxes on the following slides, whatever you type will default to the recommended font -including the preferred size & color.

You’ll see some red boxes with white type on the followingslides, just like this … they are for instructional purposes,and once they’ve served their purpose - please delete them!

Don’t forget to delete this slide before you save the final version of your deck!

15©CopyrightPublicis.Sapient|Confidential

THE PLACE OF THE WAY

Methods, integrated tools and support.

DOJO Core Tools

AtlassianTools

Deep Dives

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Project Environments

Customer Portal

Group Self-Serve

Provide a bundle of pre-configured applications

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Project Environments

Customer Portal

Group Self-Serve

Legacy HelpDesk

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Project Environments

Customer Portal

Group Self-Serve

New streamlined Customer Portal

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Project Environments

Customer Portal

Group Self-Serve

Requesting a Project Environment

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Project Environments

Customer Portal

Group Self-Serve

Requesting a Project Environment

Project Setup Automation

NEW REQUEST KICK OFF AUTOMATION FAST TURNAROUND

Project Setup Automation

60-70 Project Environments each monthX

1 hour manual setup effort

1 Dev for 2 Sprints

65 hours

160 hours

ROI in

months

2.5

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Customer Portal

Project Environments

Group Self-Serve

Proven platform

Custom Scripting

Power of experts

Next improvement: Self-Service

Browse Users

Group Self-Serve

Add/Remove Users

Restrict Access

Visibility into the users that are assigned to a group currently.

Easily add or remove usersvia a user picker.

Restrict to the users of choice. Allows multiple admins per group.

Lessons Learned

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Permission Groups

Customizations

Keep it Simple

• Internal Group: FLYMARS-INT

• External Group: FLYMARS-EXT

Use a standard syntax for groups:

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Permission Groups

Customizations

Keep it Simple

Dealing with Customization Requests

Listen carefully

Think hard

Don‘t change if possible

This screenshot is just an example of piece of content that could be placed here. If there is text to accompany the image in this area, it should be as concise as possible. Please deletethis box and text.

Permission Groups

Customizations

Keep it Simple

Easy to add, but hard to remove

The Future

WizardEnhanceRefactor

Our Focus in 2017

Listen to user feedbackand building

New configurations forHipChat, Bamboo,

Sonar

From Bundles toConfiguration Wizard?

The DOJO in real life

Thank you!

ARMIN MAYRHOFER • PRODUCT OWNER • PUBLICIS.SAPIENT