How should business markets be segmented

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Identifying Market egments and Targets How should business markets be segmented?

Transcript of How should business markets be segmented

Identifying Market Segments and Targets

How should business markets be segmented?

5Major Segments Of Business Markets

Segment 1

Demographic Based on Industry, Location and Company Size.

Which Industry to serve?

What size company to serve?

What area to serve?

Segment 2

Operating Variables

Based on Technology, User or nonuser status and Customer

capabilities.

Which Technology?

Heavy users?Medium users?Nonusers?

Many or Few services?

Segment 3

Purchasing Approaches

Based on Power structure, Relationship, Purchasing Policies and Criteria,

Purchasing-function organisation.

Segment 4

Situational FactorsUrgency, Specific application, Size

or order.

Should we serve companies that need quick service?

To focus on a certain product rather than all?

Should we focus on size of orders?

Segment 5

Personal Characteristics

Based on • Buyer-seller similarity• Attitude towards risk

• loyalty

Should we serve to companies whose values and people are similar?

Should we serve risk-taking customers? Should we serve companies that show

loyalty to the suppliers?