House master concierge 0451_office_talk
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Transcript of House master concierge 0451_office_talk
The complimentary utility connection service for your home buyers that allows them to save time and in many cases coordinate all installs into a single day.
P.S. They won’t need to call you for this information.
HouseMaster Concierge Program
Eliminates the need for real estate agents to fill the expectation of assisting home buyers in setting up utilities
A smooth move-in experience adds to the agent’s customer satisfaction
Can be an added benefit for home buyers moving from outside of the area
BENEFITS TO AGENTS
HouseMaster Concierge Program
Completely free service provided to your home buyers Home buyers are able to make 1 phone call to establish all
of their utility connections saving an average 8 hours of phone time
Home buyers receive information about all the options available to them and can make the best decision for their needs
In many instances, the HouseMaster Concierge agent is able to consolidate all the installations into one day for maximum convenience
BENEFITS TO HOME BUYER
A complementary service that provides as much assistance as is allowed by each utility in setting up a connection appointment When possible, all the details are handled by the HMC agent If not possible, the HMC agent provides as much information as
possible back to the homebuyer in the form of a report with detailed instructions and contact information for utility providers
In some cases, it is necessary for the HMC agent to ask the homebuyer for detailed personal information, including birth date and social security number, as required by the utility provider If the homebuyer is not comfortable providing personal information to
the HMC agent, the agent can still assist with detailed instructions and contact information for their local utility providers
What The Home Buyer Can Expect
Questions?