HealthwatchGloucestershire Public Event Cheltenham Tuesday 25 th November 2014.
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Healthwatch Healthwatch Gloucestershire Gloucestershire Public Event Public Event Cheltenham Cheltenham Tuesday 25 th November 2014
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Transcript of HealthwatchGloucestershire Public Event Cheltenham Tuesday 25 th November 2014.
HealthwatchHealthwatchGloucestershireGloucestershire
Public EventPublic EventCheltenhamCheltenham
Tuesday 25th November 2014
Claire FeehilyChair
Barbara PirantyCEO
HealthwatchHealthwatch is the independent consumer
champion for health and social care in England, giving children, young people and
adultsa powerful voice
The role of Healthwatch
• Influencing • Signposting• Advocacy
Story so far
What are we doing?
What have we learnt about Gloucestershire?
•Non-Emergency Patient Transport Services•Hospital Discharge•Late running appointments in clinics •GP appointments•Cross border issues•Long waits for care assessments•Home care•Community care not joined up
What have we learnt about Cheltenham?
•Over 600 comments collected in Cheltenham since April 2013•50% of comments about Cheltenham GPs are positive•Concerns over re-configuration of the Emergency Department at Cheltenham General Hospital •Long waits in A & E•Concerns that Cheltenham General is being ‘down-graded’ with centralisation of services •Re-location of Prestbury Surgery to Bishops Cleeve•Lack of social housing in Cheltenham
What happensTo your views and experiences? ·
Signposting/Advice
Independent Health Complaints Advocacy Service Gloucestershire
Future Plans
Questions?
Heather Beer Head of Patient Experience
Gloucestershire Hospitals NHS Foundation Trust
Dr Sean ElyanMedical Director
Gloucestershire Hospitals NHS Foundation Trust
Questions?
