Social media monitoring event by Third Tuesday Calgary

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SOCIAL MEDIA MONITORING SOLUTIONS Sysomos , Radian6 , Post Rank & Google Reader

description

Quick overview of key social media monitoring vendors: Radian6, Sysomos and PostRank. A quick overview of Google Reader as a social media monitoring dashboard (how to guide).

Transcript of Social media monitoring event by Third Tuesday Calgary

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SOCIAL MEDIA MONITORING SOLUTIONS

Sysomos, Radian6, Post Rank & Google Reader

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1. listen

2. analyze

3. engage

4. measure

TO GET US ALL ON THE SAME PAGE

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WHAT’S THE PLAN?

1. Radian6 by Mark Timmons2. PostRank by Carol Leaman3. Sysomos by Nygel Weishar4. Google Reader by Alex Zagoumenov

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Mark TimmonsBusiness Development ManagerRadian6.com P: 902.429.6913Twitter: http://twitter.com/markstimmons [email protected]

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Melanie BakerCommunity Manager, PostRank Inc.Email: [email protected]: @melle & @postrankhttp://postrank.com

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Jay CloutierSenior Account ExecutiveO: 403.266.2444 C: 403.619.0628F: 403.266.2051E: [email protected]: @CloutsLinkedIn: http://www.linkedin.com/in/jaycloutierGoogle: http://www.google.com/profiles/YYCClouts

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alexander zagoumenovemail: [email protected]: 403.612.4706---www.zagoumenov.comca.linkedin.com/in/zagoumenovfacebook.com/zagoumenovtwitter.com/zagoumenov

Disclaimer: I’m not working for Google.

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SETTING UP THE MONITOR

1. Create an account: google.com/reader2. Go through the following simple steps to configure

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GETTING DOWN TO THE PROCESS

1. Checking the feed2. Filtering the garbage out3. Filtering action items in4. Getting the report together

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ON REPORTING FORMATS

1. Can be MS Word OR MS Excel spreadsheet2. But has to be convenient to prepare and take action

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THINGS TO REMEMBER

1. Frequency (daily, weekly)2. Improvement (constant)3. Convenience (report format preps)4. Simplicity (to take action)5. Org. structure (who prepares, who engages)

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SO WHAT’S THE MESSAGE?

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Social media is about creating meaningful conversations.

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Every good conversation starts with good listening.

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1. Thank You!2. Doug Lacombe3. Third Tuesday Calgary4. Metropolitan Grill5. GoToMeetings6. Mark at Radian67. Carol at PostRank8. Nygel at Sysomos9. Alex at zagoumenov.com