Health and Nutrition Mobile Office

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Los Angeles County Department of Public Social Services Health and Nutrition Mobile Office August 17, 2012

Transcript of Health and Nutrition Mobile Office

Los Angeles County Department of Public Social Services

Health and Nutrition Mobile Office August 17, 2012

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Health & Nutrition Mobile Office

BACKGROUND

December 2008 Quality and Productivity Commission Recommendation and Funding

Purpose

Mobile Office became operational on

September 29, 2010.

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Health & Nutrition Mobile Office

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Description

Mobile Office is 34 feet long with two 10 foot slide out sections.

Equipped with an emergency generator.

Equipped with a solar panel system that distributes electrical power throughout the Mobile Office.

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Health & Nutrition Mobile Office

Description

Four screening areas and one private interview booth.

Americans with Disabilities Act of 1990 compliant screening room, that is equipped with a wheelchair lift.

Equipped with wireless technology to support the use of laptop equipment.

It has a 29” flat screen television for Public Service Announcements.

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Health & Nutrition Mobile Office

STAFFING

Supervisor

Primary Driver/EW

Secondary Driver/EW

For big events:

– Additional staff are requested

DPSS

Venues

Farmer’s Markets/Grocery Stores

Community Events

Work Source Centers

Multi-Service Centers

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DATA TRACKING

Average Events per Month

o 12

Average Applications Taken Per Month

Average Inquiries per Month

o 483

CalFresh 150

Medi-Cal 25

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Health & Nutrition Mobile Office Applications Taken by Month

50 77

281

100 100

138

102

202

133

323

165

133 10

5

15

16 17

37

44

48

29

36

34

6

0

120

240

360

CalFresh Medi-Cal

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Health & Nutrition Mobile Office

APPLICATION PROCESS Mobile Office staff assist applicants in

completing CalFresh and Medi-Cal applications using YBN

Interview conducted by Mobile Office staff

Available documents are scanned and e-mailed to districts.

Note: A courtesy call is made for expedited CalFresh Applications.

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Health & Nutrition Mobile Office

BENEFITS OF USING YBN WITH MOBILE OFFICE

Streamlines the Process

Eliminates Manual Process

Eliminates the Need for Two Clerks

EWs Can Work with Multiple Applicants

More Complete YBN Applications

No CalFresh Interview is Required For District

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Health & Nutrition Mobile Office

Two Screening Areas

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QUESTIONS?

Health & Nutrition Mobile Unit