Headquarter: 2711 Centerville Road, Suite 400 Wilmington, DE....
Transcript of Headquarter: 2711 Centerville Road, Suite 400 Wilmington, DE....
Do you LikeRocket.Chat so muchthat you wish it wasyour own business?Join us!
Rocket.Chat Partnership Program
The leading open source communication hub
Headquarter: 2711 Centerville Road, Suite 400 Wilmington, DE. 29808, USA
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The leading open sourcecommunicationhub
Rocket.Chat has grown from the early success of its open source project
that aimed to create the best team chat platform in the world. The project
was launched on GitHub at the end of 2015 and, within a year, the company
received investment from New Enterprise Associates (NEA). This investment
has allowed Rocket.Chat to grow its team, improve the product, and build
Github's largest and most active chat developer community. Rocket.Chat is
all-in-one solution for team collaboration, omnichannel customer engage-
ment and process automation through developer operations. The platform
is scalable, enables white-labeling, unlimited integrations and is compliant
with global standards. For all industries and company sizes, Rocket.Chat
helps to centralize conversations, video calls, audio messages, and file
sharing, organizing discussions and threads.
Not only the product follows open source values, as a company, Rocket.Chat
aims to be the most open minded and transparent as possible with all
stakeholders. Just as all companies have email servers, in the future we
want Rocket.Chat to become part of everyday business, bringing with it
engagement and productivity.
The ProductAn open source project, licensed
under the MIT open source
license. The product is ideal
for all types of companies to
communicate in real time
with all the users they need,
including external guests
like suppliers, part-time
employees, key-clients,
investors.
Rocket.Chat is an open source
quality customer service. Built in JavaScript, using the Meteor full-stack
LiveChat widget and integrations with Whatsapp, Twilio, Messenger, SMS,
Emails, among others. Team collaboration can be improved by chat mes-
saging, video conferences, audio messages, file sharing, threads, discussion
groups, direct or group messages, real time translation, audit messaging
panel and custom user permissions. DevOps can be accelerated with native
-
hooks and powerful APIs.
Partnership ProgramOverviewRemote collaboration solutions are in high demand and according to Gart-
ner 60% of the companies will continue to work at least half of the time
remotely from now on, this represents a huge opportunity not only for
Rocket.Chat but also for our partners. In order to provide excellent service
to our global users, we are looking for Resellers, ISV’s and Distributors.
prospect new opportunities for Rocket.Chat. Our goal is to expand Rock-
et.Chat globally via our partners because we believe in the power of a true
partner relationship, where we can grow and be successful together. Some
of our partners resell our solutions and also add value to the Rocket.Chat
to their clients. Our partners support their customers in their own language
and/or environments, helping them to deploy and use Rocket.Chat, sup-
porting them in their operation, maintenance and management of physical
and human resources, and becoming the reliable indirect bridge between
their customers and the Rocket.Chat team.
Our clients are financial institutions, tech
companies, universities, public sector
such as the navy, army, and many others.
If you can help us in one or more the one
of these fields, please sign up and we
will reach back to you shortly.
Come join our partnership team and let's
bring Rocket.Chat remote collaboration
for everyone!
Benefits
◆ Become partners with the leading open source communication hub
◆ Access to special Pricing
◆ Access to training materials
◆ Usage of Rocket.Chat logo on partner’s website
◆ Partner’s logo featured on Rocket.Chat’s website
◆ Co-marketing opportunities with Rocket.Chat throughout the year
Direct referral from Rocket.Chat team of potential business leads
from your region
◆
◆ Direct access to the sales and support team
Partners will always be the first to know about Rocket.Chat’s
forthcoming releases
◆
◆ Access to Partner Portal when available
Types of PartnersResellersThese are partners that are committed to dedicate a team to prospect opportu-
nities for Rocket.Chat. We are looking for proactive partners that are willing to
help us to expand globally by creating new strategies that will allow us to be
successful together. You will work with the Rocket.Chat sales rep covering the same
account, who will support you from the sales and technical side, and provide you
with a quote. We will compensate you for your support by providing a partner
discount on these quotes. In order to join the Reseller Partner Program, the
partner must sign the Rocket.Chat Reseller Partner Agreement and meet all the
criterias listed on the partner program requirements below.
We have identified that resellers with this profile (minimum) have had success in
our program:
◆ Sales: 3-6 People
◆ Sales engineers: 2 people
◆ Partner Portfolio: representing around 10 products
◆ Ideally already commercializing collaboration solutions
◆ Client base: around 50 clients
◆ Create at least 3 opportunities in the first 3 months
◆ Solution: Omnichannel, Team Collaboration, DevOps
◆ Deployment: Containers, Kubernetes, MongoDB
◆ Developers: Understand of Rocket.Chat’s development stack
VAD (Valued Added Distributors)
The requirements to participate in the VAD program are based on the Dis-tributor’s business volumes and can be tailored to meet the needs of the
local geography. The Participation Criteria includes Business, Resource and
Process Criteria as detailed below. In order to join the Distributor Partner
Program, the partner must sign the Rocket.Chat Distributor Partner Agree-ment and meet all the criterias listed on the partner program requirements
below.
ISV (Independent Software Vendors) /White Labeling
Licensed partners that have their own operating system platform and use
Rocket.Chat Self-Managed Enterprise license to improve their offer to their
customers, in general using their own brands (white labeling) and offers. We
look for partners that have their own team to deploy
Rocket.Chat using our documentation. On a case by
case basis, our technical team will review the
deployment and make recommendations.
There will be a technical questionnaire
sent to the potential partner to
understand how we can work together.
We have identified that ISVs partners with this profile (minimum) have had
success in our program:
◆ Product created or already in the process of being created
◆ Active client Base
◆ Ready to purchase 500 users (minimum)
◆ 3 sales people
◆ 1 pre sales
◆ Technical knowledge Dev Team: Java, MongoDB, Kubernetes.
◆ Support SLA: According to the product purchases, ideally the partner gives
L1, L2 SLA
Referral Partners
The Referral Partner introduces new customers to Rocket.Chat, and obtains
a quote with the respective Referral discount. In order to join the Referral
Partner Program, the referral partner must sign the Rocket.Chat Referral
Partner Agreement.
Program RequirementsQUALIFICATION
PROCESS DISTRIBUTORISV/ WHITE
LABLEREFERRALRESELLER
SUBMIT PARTNER REQUEST FORM AND QUESTIONNAIRE
MNDA SIGNED
OVERVIEW AND DEMO SESSION
GTM STRATEGY PLAN
PARTNER AGREEMENT SIGNED
BENEFITS DISTRIBUTORISV/ WHITE
LABLEREFERRALRESELLER
MEDIA REGARDINGPARTNERSHIP
JOINT MARKETING ACTIVITIES
ACCESS TO EXISTINGMARKETING MATERIALS
ACCESS TO OUR SUPPORTTEAM
BENEFITS DISTRIBUTORISV/ WHITE
LABLEREFERRALRESELLER
DISCOUNT LEVEL CASE BY CASE
RENEWALS DISCOUNT LEVEL
ROCKETCHAT LOGO USAGE
PARTNER LOGO AT WEBSITE
REQUIREMENTS DISTRIBUTORISV/ WHITE
LABLEREFERRALRESELLER
ACCOUNT REVIEWS TWICE AMONTH
SLA SUPPORT PER LICENSETYPE
CERTIFICATIONS(TBD)
ATTENDANCE AT ANNUAL RCPARTNER EVENT
REQUIREMENTS DISTRIBUTORISV/ WHITE
LABLEREFERRALRESELLER
PRE-REQUISITES
ANNUAL REVENUE TARGETS
TECHNICAL TRAINING/UPDATETRAINING
PARTNER PORTAL(TBD)
5 DEALS CLOSED ORREVENUE TARGET
20 DEALS CLOSED ORREVENUE TARGET
MINIMUM 500 USERSFIRST ORDER
READY TO INTRODUCEOPPORTUNITY
How to become an authorizedreseller partner?Please send email to [email protected] for an application, or visit:
https://rocket.chat/become-a-partner/
Useful Linksreseller partner?Install Rocket.Chat: https://rocket.chat/install
Security: https://rocket.chat/security
Pricing: https://rocket.chat/pricing
Community: https://rocket.chat/community
Documentation: https://rocket.chat/docs/
Blog: https://rocket.chat/blog/
Contact: https://rocket.chat/contact