Mobile Devices and Apps Engineering

Mobility Service Spread

Case Studies

HCL Value Proposition

Mobility – Driving the largest technology shift today

Business Challenges

In 2011, mobile + tablet shipments will exceed those of desktops and laptopsBy 2014, mobile app revenues are set to exceed $25 billion (source: Gartner).

This is but one indicator of a sea change in how today’s businesses and consumers consume products and services. This represents a great opportunity for all businesses to expand their market reach, offer new services and build strong brands.

Developing and executing an organization-wide mobility strategy, given that the current technology is nascent and fragmented and skills are rare“Commercialization of smart phones” is a challenge for TSPs and OEMs because of the rapid release cycles of platforms such as Android and Windows MobileAny organization which releases a large number of applications for consumers developed by 3rd parties faces quality challenges in the face of a complex tech landscape

With more than 200 applications developed across various target platforms and business verticals, and with investments across mobility innovation COEs and labs, HCL is armed to provide a differentiating presence in the mobile world.

Rapid Mobility Engineering

PropositionEnd-to-end mobility services, from consulting to app-store launchProprietary multi-platform development methodology - AMP Dedicated practice for cross-platform HTML5 based development with expertise in industry leading platformsCoEs and labs for mobile technology innovation and automation

Business Impact:Multi-platform application release cycle time reduction - 30%Reduction in cost of executing a mobility strategy (cost of hiring talent/multiple vendors) - 25%Capex Cost Reductions - 30%

Mobile Device Commercialization

PropositionRepository of tools and frameworks which can save effort and time-to-market (test automation tool, OS version upgrade framework, etc.)Ecosystem partnerships with test lab providersAvailability of onsite and offshore engineering and program management associates who have a good understanding of domain, technology and commercialization aspects Rich domain experience working with mobile phone OEMs, operators and test equipment vendors

Business Impact:Improved time-to-market of new devices and platform upgrades of more than 30-40%. Cost reduction with the tools and framework – 20%

Mobile App Certification

Proposition

Business Impact:Reduce quality issues by 30% Faster time to market by 40%

End-to-end engineering of customized mobile device

HCL’s scope was to develop an Android-based, in-flight handset for airplanes from design to manufacturing. The following benefits were delivered: Complete industrial design of handset – ergonomics and usability; Component and material selection - based on target BOM cost; Android 2.3 customization and integration with TI-based hardware; DO254, DO178B Level E and DO160F based certification.

End-to-end mobility services

For the world's largest waste management company, optimized their fleet of trucks to efficiently execute work orders taken through call centers, and communicated these work orders to the drivers throughout their logistics control center. This resulted in 20% improvement in productivity and business performance and also increased customer satisfaction. Intelligence through real-time analytics resulted in 20% faster adoption and a Return on Investment in 24 months

BPT through mobility

For a major UK-based electronics retailer, a home/office dispatch and delivery system was inefficient, leading to delays in shipments, wrong shipments, high delivery costs and low customer satisfaction. HCL’s effort resulted in a dispatch efficiency improvement of 15% and 95% on-time delivery achieved. The final application was deployed across 85 MS Windows phones.

Source: RCB Capital

A complete end-to-end mobile application certification workflow enabled by a proprietary platformThis platform consists of a web frontend, defined workflows, automation tools and a managed backend serviceSpecialized capabilities of mobile application testers can be leveragedA one-stop shop for all mobile application certification to app-store launch needs

Mobility Service Spread

Case Studies

End-to-end engineering of customized mobile device

ergonomics and usability; Component and material selection - based on target BOM cost; Android 2.3 customization and integration with TI-based hardware; DO254, DO178B Level E and

End-to-end mobility services

execute work orders taken through call centers, and communicated these work orders to the drivers throughout their logistics control center. This resulted in 20% improvement in productivity and business performance and also increased customer satisfaction. Intelligence through real-time analytics resulted in 20% faster adoption and a Return on Investment in 24 months

BPT through mobility

Hello, I'm from HCL's Engineering and R&D Services. We enable technology led organizations to go to market with innovative products and solutions. We partner with our customers in building world class products and creating associated solution delivery ecosystems to help bring market leadership. We develop engineering products, solutions and platforms across Aerospace and Defense, Automotive, Consumer Electronics, Software, Online, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor and Servers & Storage for our customers.