GLENELG SHIRE COUNCIL VOLUNTEER STRATEGY 2011-2014 · 2012-03-27 · Adopted by Council on 8 March...

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Adopted by Council on 8 March 2011 Page 1 of 26 GLENELG SHIRE COUNCIL VOLUNTEER STRATEGY 2011-2014

Transcript of GLENELG SHIRE COUNCIL VOLUNTEER STRATEGY 2011-2014 · 2012-03-27 · Adopted by Council on 8 March...

Page 1: GLENELG SHIRE COUNCIL VOLUNTEER STRATEGY 2011-2014 · 2012-03-27 · Adopted by Council on 8 March 2011 Page 2 of 26 Introduction This volunteer strategy provides direction for Council’s

Adopted by Council on 8 March 2011 Page 1 of 26

GLENELG SHIRE COUNCIL VOLUNTEER

STRATEGY

2011-2014

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Introduction

This volunteer strategy provides direction for Council’s recognition and support

to the volunteer sector within the Glenelg Shire region, both for its own volunteer

programs and for volunteer organisations in the broader community. It offers a

plan outlining the steps that the Shire may take to ensure the sustainability and

strengthening of volunteering within the Glenelg community.

In communities across the Shire region, volunteers are the lifeblood of the

neighbourhood and make significant contribution to the social economic and

environmental wellbeing of our residents. They come from all walks of life and

are involved in a wide range of activities including emergency services,

education, community services, religious/spiritual activities, heritage,

environment, justice, sport, recreation and the arts/culture. Volunteer activity

occurs in many forms ranging from highly structured roles in organisational

settings through to participation in informal community activities.

In areas where there is a vibrant culture of volunteering, communities are usually

much more resilient and stronger.

Volunteering was measured in the Department of Planning and Community

Development Community Strength Survey in 2008. Respondents were asked

whether or not they helped out as a volunteer. 49.8% of persons living within

Glenelg reported that they helped out as a volunteer, as compared to 46.7% in

the Barwon South West Region, and 40.8% for Victoria.

While rates of volunteering in Glenelg Shire region remain high, underlying

changes are presenting major challenges for many volunteer-based

organisations. This includes issues such as an ageing population and changes to

the way people are approach volunteering. An aim of this strategy is to assist

Council to provide civic leadership in assisting community organisations to not

only meet these challenges but to adapt to the new volunteer environment.

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Definitions

1. Definition of volunteer.

In accordance with the National Standards for Involving Volunteers in Not-For-

Profit Organisations, Council adopts as its definition of volunteering:

Formal volunteering is an activity which takes place in not for profit organisations

or projects and is undertaken:

• to be of benefit to the community and the volunteer;

• of the volunteer’s own free will and without coercion,

• for no financial payment, and

• in designated volunteer positions only.

2. Spontaneous volunteer1

Spontaneous volunteers are individuals or groups of people who seek or are

invited to contribute their assistance during and/or after an event, and who are

unaffiliated with any part of the existing official emergency management

response and recovery system and may or may not have relevant training, skills

or experience.

The Spontaneous Management Volunteer Kit (FASCHIA, Red Cross 2010) states

that people do not become spontaneous volunteers until they have undergone

the relevant induction/checks for the role they will be undertaking. Until they do,

therefore, they are potential spontaneous volunteers.

3. Mentoring2

Mentoring is a mutually beneficial relationship which involves a more

experienced person helping a less experienced person to achieve their goals.

4. Corporate volunteering

Corporate or employee volunteering is a commitment by a commercial

organisation to encourage staff to volunteer in the not-for-profit sector. It ranges

from individual volunteer effort through to team or whole-of-company

involvement.

1 Managing spontaneous volunteers in emergencies: Project Report (FASCHIA, Red Cross 2010), p: 5. 2 Presentation by YMCA to City Network Meeting of Volunteer Organisations, Melbourne 2007

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Members of the Glenelg Shire Council Volunteer Advisory Committee

Mayor Bruce Cross (Chairman)

Councillor Ken Saunders

Adele Kenneally, Group Manager Community Development

Fontella Koleff, Community Development Officer

Susan Bentley, Library Services, Events and Operations Co-ordinator (Glenelg

Shire Council)

David Garnier, Parks and Gardens Group Leader (Glenelg Shire Council)

Susan Dodd, community member

Catherine Harbison, community member

Jan Lier, community member

Carolyn Malseed, community member

Nicole Reefman, community member

Reverend John Simpson, community member

The role of the Committee is to:

• To provide an avenue for engagement and exchange between Council and its communities in relation to volunteer issues in the Glenelg Shire Council.

• To provide support, guidance and community representation for the development and implementation of a volunteer strategy to assist Council

and the Glenelg Shire community to deal with the changing face of

volunteerism, how to encourage volunteerism in the region and provide

guidelines in dealing with the associated issues.

• To represent community needs/interest and act as a catalyst in Council decision making in regards to volunteerism.

• To enhance Glenelg Shire Council’s responsiveness to the needs of its communities, particularly in regards to volunteerism.

Portland Volunteer Support Project

To assist in the strengthening of the volunteering sector within the Glenelg Shire region,

Council was successful in obtaining a Victorian Government grant (Volunteer

Organisational Change Support Grant) through the Department for Planning and

Community Development (DPCD) for the collaborative Portland Volunteer Support

Project which also involves Portland Neighbourhood House, Portland District Health and

Baclinks Portland.

The aim of the Portland Volunteer Project, which will occur during 2011, is to further

develop volunteering in Portland by incrasing the capacity and opportunity for

organisations to network, share information and resources while also developing their

capacity to access and utilise the new Victorian Government volunteering portal

www.volunteers.vic.gov.au.

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Portland Volunteer Project (continued)

The project will focus on five key strategies:

• Establishment of a volunteer network for community organisations and groups in

Portland that engage, support and train volunteers.

• Facilitated mapping with volunteer organisations and groups to identify all of their

current and potential volunteer roles and to identify skills that are required of those

roles.

• Establish monthly mapping and collating of volunteer vacancies within organisations

and provide training to organisations and volunteers on how to upload such

information onto the Government portal.

• Extend and co-ordinate volunteer support and recognition activities during

International Volunteer Day (5 December 2011) and National Volunteer Week.

• The development of a volunteer management network to enable a more strategic

and co-ordinated approach to planning and resource development for

Volunteering organisations and groups.

Although this project targets the Portland area, Glenelg Shire Council anticipates that

the learnings and experience gained will assist in strengthening volunteering throughout

the Shire region. It is also anticipated that the project will also assist in implementing this

Volunteer Strategy.

It is currently anticipated that the existing Glenelg Shire Council Volunteer Advisory

Committee and the Portland Volunteer Project network will eventually combine to

provide a vigorous advisory mechanism on volunteering issues to Council.

Council plans, policies and strategies related to this document:

• Embracing the Future: Glenelg Shire Council Plan 2009-2013

• Glenelg Shire Council Volunteer Policy (adopted September 2009) • Ageing Well in Glenelg: Positive Ageing Strategy and Action Plan 2008-2013

• Glenelg Shire Council Youth Strategy Action Plan 2009-2013 • Municipal Emergency Management Plan

• Draft Glenelg Shire Council Spontaneous Volunteer Policy • Draft Glenelg Shire Council Aboriginal Partnership Agreement and Plan

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Priority Goals for our Volunteer Strategy

The Victorian Volunteer Strategy 2009 has identified four key approaches:

1. Support for community organisations providing volunteer opportunities 2. Support for people wanting to find suitable volunteering opportunities 3. Support for volunteering by particular groups 4. Support for volunteer recognition

The Glenelg Shire Council Volunteer Advisory Committee believes that the priority goals for this strategy should

match those identified by the Victorian Government. Therefore the development of initiatives and activities to

support volunteering in the Glenelg Shire region by Council will occur with regards to these approaches along

with an additional approach identified by the Committee of keeping information and initiatives accessible to

all volunteers as part of the aim of reducing red tape.

Evaluation and Monitoring

During the development of this strategy a number of performance indicators were established to measure our

progress in relation to the four key priority goals.

Glenelg Shire Council will use these indicators to review and monitor the progress with regard to the

implementation of the various initiatives. It is proposed that an annual report will be presented to Council and

the Glenelg Shire Council Volunteer Advisory Committee. In addition the review process will also provide an

opportunity to incorporate any new possibilities towards supporting Volunteering in the Shire as they arise.

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Our Action Plan (pages 7-26) includes the following headings under each Priority Goal:

What: What do we hope to accomplish? What is the goal/strategy?

How: How are we specifically going to implement it? What are the actions?

Who: Which Council department or position will be responsible for undertaking the action?

Why: Acknowledging and celebrating the community spirit that contributes to volunteerism within

Glenelg Shire Council region (experience, ability, time).

Result: What is the expected outcome? What will be the result of the action?

When: What is the timeframe for the completion of the action?

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Approach 1: Support for community organisations providing volunteer opportunities

What No. How Who Result When

Glenelg Shire

Council to

continue to seek

ways to

strengthen

volunteering

within the Shire

region.

1 GSC to continue to receive

feedback on volunteer issues

through the Volunteer Advisory

Committee.

• Community

Development

Officers

• Volunteer

Advisory

Committee • Portland

Volunteer

Project

partners3

GSC kept up to

date on

volunteering

issues within Shire

region

Ongoing (Volunteer

Advisory

Committee

established in

March 2010)

2 GSC to take a leadership role in

building networks that share

information, exchange

strategies and develop joint

programs to further encourage

volunteer opportunities within

the Shire.4

Establishment of a

Shire-wide

volunteer

network.

• Portland

volunteer

network to be

created in 2011

as part of

Portland

Volunteer

Project.

• Expansion of

volunteer

network to rest

of Shire region

to be

completed by

December 2012.

3 Network partners identified as of January 2011 are those involved in the Portland Volunteer Project – Portland District Health, Portland

Neighbourhood House and Baclinks Portland. However it is anticipated that as the Portland Volunteer Project is undertaken and through broader

community development projects across the Shire region that this network will expand and grow 4 Linked to Portland Volunteer Project (see p:4-5)

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Approach 1: Support for community organisations providing volunteer opportunities (Continued)

What No. How Who Result When

Glenelg Shire

Council to

continue to seek

ways to

strengthen

volunteering

within the Shire

region.

(Continued)

3 GSC along with network

partners5 to develop a

database of volunteer

opportunities.

• Community

Development

Officers

• Volunteer

Advisory

Committee • Portland

Volunteer

Project

partners6

Shire-wide

volunteer

database

created and

linked to Victorian

Government

volunteering

portal.

• Portland

volunteer

database to be

created in 2011

as part of

Portland

Volunteer

Project.

• Expansion of

volunteer

database to rest

of Shire region

to be

completed by

December 2012.

5 See footnote 4 above.

6 Network partners identified as of January 2011 are those involved in the Portland Volunteer Project – Portland District Health, Portland

Neighbourhood House and Baclinks Portland. However it is anticipated that as the Portland Volunteer Project is undertaken and through broader

community development projects across the Shire region that this network will expand and grow

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Approach 1: Support for community organisations providing volunteer opportunities (continued)

What No. How Who Result When

Glenelg Shire

Council to

continue to seek

ways to

strengthen

volunteering

within the Shire

region

(continued)

4. GSC along with network

partners to develop

volunteer induction kit

template

• Community

Development

Officers

• Volunteer

Advisory

Committee • Portland

Volunteer

Project

partners

Volunteer induction kits

created and made available

to interested community

groups/organisations

December

30, 2011

5. To seek funding for the

employment of a GSC

Volunteer Co-ordinator

Glenelg Shire

Council Funds identified and secured December

30, 2012

6. Develop a volunteer

webpage on the GSC

website with information on

volunteer contacts, events

and opportunities. Include

links on this site to other

volunteer websites7

• Community

Development

Officers

Volunteer information

webpage developed on GSC

website with links to

www.volunteers.vic.gov.au

and

www.volunteeringaustralia.org

along with other relevant sites.

June 30,

2011

7 Linked to Portland Volunteer Project (see p:4-5)

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Approach 1: Support for community organisations providing volunteer opportunities (continued)

What No. How Who Result When

Glenelg Shire

Council to

continue to

seek ways to

strengthen

volunteering

within the Shire

region

(continued)

7 • GSC along with network

partners to identify,

establish and promote

education and training

opportunities for skilled-

based volunteering (e.g.

governance issues,

financial management).

• GSC along with network

partners to identify and

seek leadership training

for clubs and

organisations.

• Community

Development

Officers

• Volunteer

Advisory

Committee • Portland

Volunteer

Project

partners

Increased skill level of

volunteers in Shire region. 30

December,

2012

8 • GSC along with network

partners to investigate

and develop mentoring

opportunities.

• Community

Development

Officers

• Volunteer

Advisory

Committee

• Portland

Volunteer

Project

Partners

• Portland

Aluminium

30

December,

2011

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Approach 1: Support for community organisations providing volunteer opportunities (continued)

What No. How Who Result When

Glenelg Shire

Council to

continue to

seek ways to

strengthen

volunteering

within the Shire

region

(continued)

9 • Identify ways of providing

support to strengthen groups

and communities suffering from

demographic changes.

• Development of a tracking and

recording process aimed at

providing an identification of

volunteer trends and needs

within the Glenelg shire region.8

• Community

Development

Officers

• Volunteer

Advisory

Committee

• Portland

Volunteer

Project

Partners

Baseline data

developed of

volunteer trends

and needs within

Glenelg shire

region

30 December,

2012

10. Identify and promote corporate

volunteer opportunities in the

Glenelg Shire region.

• Community

Development

Officers

• Volunteer

Advisory

Committee

Baseline data

developed of

corporate

volunteer

opportunities in

Shire region.

30 December,

2011

11 GSC to recognise Shire-based

businesses who either take part in

corporate volunteering and/or

release staff to undertake

volunteer roles (e.g. to CFA, SES

etc).

Recognition

program for

businesses

involved in

corporate

volunteering

established

30 December

2012

8 Linked to Portland Volunteer Project (see p:4-5)

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Approach 1: Support for community organisations providing volunteer opportunities (continued)

What No. How Who Result When

Glenelg Shire

Council to

continue to seek

ways to

strengthen

volunteering

within the Shire

region

(continued)

12 Seek ways to assist

community/volunteer

organisations in regards to

public liability issues

• Community

Development

Officers.

• Volunteer

Advisory

Committee.

• Portland

Volunteer Project

Partners.

• Establish baseline data

to measure

percentage of

community/volunteer

organisations that hold

public liability

insurance.

• Increase the number

of organisations

covered by public

liability insurance by

50%.

December 30,

2012

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Approach 2: Support for people wanting to find suitable volunteering opportunities

What No. How Who Result When

Glenelg Shire

Council to

continue to seek

ways to promote

volunteering

within the Shire

region

13 GSC along with network

partners to develop local

volunteer information targeted

at new residents to region and

placed on GSC volunteer

website page.

• Community

Development

Officers

• Planning and

Economic

Development

Officers

• Volunteer Advisory

Committee

• Portland Volunteer

Project Partners

New residents to

Shire region aware

of volunteer

opportunities

30 December, 2012

14 GSC along with network

partners to promote

opportunities provided by

education programs (TAFE and

secondary) aimed at assisting

community organisations and

clubs.9

• Community

Development

Officers.

• Volunteer Advisory

Committee.

• Portland Volunteer

Project Partners.

• GLLEN

• Schools

Information on

education

programs aimed at

assisting community

groups posted on

website portal and

disseminated

through information

networks.

30 December, 2011

9 Currently in addition to general community fundraising intiatives that are driven by schools across the Shire, specific education programs that have

links to community strengthening and volunteer opportunities include VCAL courses, Civic and Citizenship studies and the newly created re-

engagement programs at Portland and Heywood.

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Approach 2: Support for people wanting to find suitable volunteering opportunities (continued)

What No. How Who Result When

Glenelg Shire

Council to

continue to seek

ways to promote

volunteering

within the Shire

region

(continued)

15 • Expansion of

opportunities to promote

volunteering including a

volunteering expo.

• GSC along with network

partners to expand and

develop opportunities to

promote volunteerism

through GSC’s

communications

program.10

• GSC along with network

partners to identify and

actively promote all

volunteer recognition

programs in Shire region.11

• Community

Development

Department • Corporate Services • Media liaison

officer • Portland Volunteer

Project Partners.

• Increased

awareness of

volunteering

opportunities in

Shire region.

• Increased

awareness of

volunteer

recognition

programs in

Shire region.

• Ensuring

volunteers are

recognised and

valued within

the community.

• May 2011 –

static displays

promoting

volunteering

during National

Volunteers

Week.

• May 2013 –

Development of

a full volunteer

expo concept

during National

Volunteers

Week.

10 Such as What’s On column, Community news, GSC website, mayoral media columns and media releases. 11 Programs include GSC’s Citizen of the Year, Portland Bay Rotary’s Volutneer of the Year, United Way’s Community Ambassador Program, Old

Courthouse Community Centre (Casterton), Volunteer of the Month.

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Approach 3: Support for volunteering by particular groups

What No. How Who Result When GSC to promote

awareness of

culturally

sensitive issues

among

volunteers12

16 Develop a program of

cultural awareness

training for volunteers

• Community Development

Officers

• Aboriginal Development

Officer

• Local Aboriginal

organisations

• Refugee and migrant

organisations

• Volunteer Advisory

Committee

• Cultural

awareness

training

program for

volunteers

established.

• Increased

awareness of

cultural issues

among

volunteers

June 2012.

GSC to promote

volunteer

opportunities to

newcomers to

the shire

17 • In consultation with

relevant community

groups, investigate

current barriers to

volunteering

among minority

groups

• Ensure any

promotion of

volunteer programs

and opportunities

for minority groups is

culturally sensitive

and accessible.

• Community Development

Officers

• Volunteer Advisory

Committee

• Baseline data

obtained on

issues in

volunteering by

newcomer and

minority groups

• Promotional

materials for

volunteer

opportunities

developed and

presented in an

accessible and

culturally

sensitive

manner

December 2012

12 This includes cultural issues that impact both CALD and Indigenous communities. According to the 2006 census data Glenelg Shire has over double

the average proportion of Indigenous residents (1.8%), compared to the rest of Victoria (0.6%). Linked to the draft Glenelg Shire Council Aboriginal

and Torres Strait Islander Agreement.

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Approach 3: Support for volunteering by particular groups (Continued)

What No. How Who Result When

GSC to

continue to

seek ways to

develop

meaningful

volunteering

opportunities

for people

with a

disability13

18 • Consult with

volunteer

organisations to

establish criteria for

mentoring/voluntee

ring opportunities

for individuals.14

• Develop a list of

organisations for

individuals to

access.15

• Community

Development

Officers

• Community

Development

Officer (Access

and Inclusion)

• Mentoring criteria

established and

promoted.’

• Information on local

organisations that have

volunteers with a

disability or are

prepared to accept

volunteers with a

disability made

available on website

portal.

• 50% increase in the

number of organisations

taking on volunteers with

a disability

Ongoing through GSC’s

access and inclusion

program.

19 Develop links with

programs such as the

Supportive

Volunteering Pathways

and the Feel Good,

Touch Green

programs16

• Community

Development

Officers

• Community

Development

Officer (Access

and Inclusion)

• Community

Southwest

• The People and

Parks Foundation

December 30, 2011

13 Disability (Access and Inclusion) Action Plan 2009-2012 (p:22) 14 Linked to the mentoring development program within the Portland Volunteer Project. 15 Linked to Portland Volunteer Project. 16 Supporting Volunteers pathway project, operating under the auspices of Community Southwest is designed to support disabled people through

mentorship opportunities to participate as a volunteer. Feel Good, Touch Green project is a Parks Victoria program which breaks through those real

or imaginary barriers to people experiencing the joys of nature based activities in parks by assisting to link those suffering from anxiety and depression

in its various forms to park volunteer groups.

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Approach 3: Support for volunteering by particular groups (Continued)

What No. How Who Result When

GSC to

continue to

seek ways to

develop

meaningful

volunteering

opportunities

for people

with a

disability17

20 Promotion of volunteer

programs and

opportunities to be

presented to the

community in a way

that is accessible to all.

• Community

Development

Officers

• Community

Development

Officer (Access

and Inclusion)

• Media Liaison

Officer

All promotional material on

volunteer programs and

opportunities meet

minimum communications

standards listed under the

Victorian Government’s

Inclusive consultation and

communication with

people with a disability

Guidelines (2009)

Ongoing through GSC’s

access and inclusion

program.

21 Ensure revised GSC

Volunteering Policy is

inclusive

• Community

Development

Officers

• Community

Development

Officer (Access

and Inclusion)

December 30, 2011

17 Linked to the Disability (Access and Inclusion) Action Plan 2009-2012 (p:22)

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Approach 3: Support for volunteering by particular groups (continued)

What No. How Who Result When

GSC to continue

to seek ways to

improve youth

volunteering

opportunities18

22 • Investigate

opportunities to

develop alternative

“schoolies” programs

(e.g. volunteer trips).

• Support for schools

developing

alternative

“schoolies”.

• Develop information

package to

encourage students

to consider taking up

volunteer

opportunities during

the “gap year”

• Investigate ways to

attract international

“gap year” volunteers

to Shire region.

• Youth Officer

• Youth Advisory

Council

• Freeza groups

• Alternative “schoolies”

program established

and promoted.

• Students leaving school

provided information on

volunteering

opportunities during the

“gap year”.

• International gap year

volunteer program

developed with

visitation rates of

international students

documented.

December 30, 2012

18 Due to insurance issues youth volunteers must be 16 and over before they can be recognised as an individual volunteer in their own right, however

those under 16 are recognised as a volunteer if they are part of a school-based volunteer program or are involved with a community organisation,

group or program as part of a family membership.

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Approach 3: Support for volunteering by particular groups (continued)

What No. How Who Result When

GSC to continue

to seek ways to

improve youth

volunteering

opportunities19

(continued)

23 • Encouraging

students to

participate/be

involved in

community events.

• On-going

recruitment for YAC

and Freeza

programs.20

• Use youth website to

ask regular questions

and feedback on

youth volunteering

issues along with

other social media

forums.

• Youth Officer

• Community

Development

Officers

• Youth

Advisory

Council

• Volunteer

Advisory

Committee

• Identification and

documentation of issues

young people face with

volunteering

• Baseline data developed of

participation rates in youth

volunteering.

• Increase participation of

youth volunteering.

• Link established between GSC

volunteer portal and GSC

youth website.

• Local participation rates in

programs such as Duke of

Edinburgh Awards Scheme

increased.

December 30,

2012

19 Due to insurance issues youth volunteers must be 16 and over before they can be recognised as a individual volunteer in their own right, however

those under 16 are recognised if they are part of a school-based volunteer program or are involved with a community organisation, group or

program as part of a family membership. 20 Link to GSC Youth Strategy Action Plan

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Approach 3: Support for volunteering by particular groups (continued)

What No. How Who Result When

GSC to

continue to

seek ways to

improve youth

volunteering

opportunities21

(continued)

24 • Exchange of

information,

including

presentations and

training

opportunities,

between Youth

Advisory Council

and Volunteer

Advisory

Committee.

• Youth

volunteering

issues to be a

standing agenda

item at YAC and

VAC meetings.

• Investigate

opportunity for a

youth rep on

future VAC

• Youth Officer

• Community

Development

Officers

• Youth Advisory

Council

• Volunteer Advisory

Committee

• Regular agenda item on

youth volunteering for both

YAC and VAC

• Youth representation on

future VAC.

• Forum established for

ongoing feedback on

volunteer issues from young

people.

• Active youth involvement in

Portland Volunteer Project,

particularly from VAC and

Freeza members as portal

trainers.

• Developing ongoing

community engagement

for life.

December

30, 2011

21 Due to insurance issues youth volunteers must be 16 and over before they can be recognised as a individual volunteer in their own right, however

those under 16 are recognised if they are part of a school-based volunteer program or are involved with a community organisation, group or

program as part of a family membership.

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Approach 3: Support for volunteering by particular groups (continued)

What No. How Who Result When

GSC to

continue to

seek ways to

assist with

the transition

of ageing

volunteers

from

volunteer to

customer

25 • GSC along with

network partners to

investigate the

development of a

process to assist with

the transition of

ageing volunteers to

client.

• Community

Development

officers in liaison

with HACC

Department.

• Volunteer

Advisory

Committee

• Program developed aimed at

assisting volunteers to a more client-

based role (could include

experienced HACC volunteers to

act as a mentor to new HACC

program volunteers)

December

30, 2012

26 • Identification of

volunteer

opportunities for

HACC home-based

clients.

• The development of

a friendly visiting

program for home-

bound HACC clients

Development of volunteers to assist with

improving social connections for HACC

home-based clients.

December

30, 2011

GSC to

continue to

seek ways to

assist in

attracting

newly retired

people to

volunteer22

27 • Development of a

mentor and/or

skill/sharing program

attractive to those

newly retired where

they can utilise their

skills and share their

knowledge to others.

• Development of a

skills and volunteer

database.

• Community

Development

officers

• Volunteer

Advisory

Committee

• Neighbourhood

Houses

• U3A?

• Establish baseline data on newly

retired volunteers.

• Development of volunteer

mentoring and skills sharing program

aimed at those newly retired.

• Increase rates of newly retired

volunteers by 25%

• Advocate and seek funding within

specific volunteer program to ensure

travel and material costs are

covered for older volunteers

December

30, 2012

22 Ageing Well in Glenelg: Positive Ageing Strategy and Action Plan 2008-2013 (p: 33)

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Approach 3: Support for volunteering by particular groups (continued)

What No. How Who Result When GSC to

continue to

seek ways to

improve and

support

spontaneous

volunteering

initiatives

within Shire

region

(particularly

during

emergency

events).

28 • GSC to develop strategy

for future incidents of

spontaneous volunteering

with cross referencing to

Municipal Emergency

Management Plan and

National Spontaneous

Volunteering Resource Kit

• Program to promote

spontaneous volunteering

strategy, including health

and safety issues

developed

• Community

Development

Department

(Glenelg Shire

Council)

• Municipal

Emergency

Recovery Co-

ordinator?

• Municipal

Emergency

Co-ordinating

Centre

• Municipal

Recovery

Manager

• Spontaneous

volunteering policy

developed and

adopted.

• Development of

volunteer registration

form

• Development of

induction/training

program

• Development of

information/communicati

ons package to potential

volunteers

• Streamlining of

registration and

screening processes.

• Promotion of ERC

volunteer vacancies and

skill requirements to be

linked to Portland

Volunteer Project.

November

2011

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Approach 3: Support for volunteering by particular groups (continued)

What No. How Who Result When GSC to

continue to

seek ways to

improve and

support

spontaneous

volunteering

initiatives within

Shire region

(particularly

during

emergency

events)

(continued).

29 GSC to develop list

of people who can

be called upon

within the Shire

region to assist with

co-ordinating

various

spontaneous

volunteer requests

following disaster

events (e.g.

personnel

volunteering,

donation of goods,

etc).

• Community

Development

Department (Glenelg

Shire Council)

• Municipal Emergency

Recovery Co-

ordinator?

• Municipal Emergency

Co-ordinating Centre

• Municipal Recovery

Manager

• Contact list developed

and embedded into

ERC guidelines.

• Promotion of ERC

volunteer vacancies

and skill requirements

to be linked to

proposed DPCD

volunteer portal

project.

• Cross referencing to

database being

developed in

proposed DPCD

volunteer portal

project.

• Promotion of

spontaneous volunteer

strategy, opportunities

and database through

proposed volunteer

network (see strategy

action 2)

November

2011

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Approach 4: Support for volunteer recognition

What No. How Who Result When

• Glenelg

Shire

Council and

Volunteer

Advisory

Committee

continues its

program of

recognising

the

contribution

of

volunteers

throughout

the Shire

region

through

celebratory

events23

30 • Promotion of Civic

volunteer recognition

receptions during National

Volunteers Week

throughout Shire region.

• Develop program of

publicising volunteer

activities and achievement

through GSC

communication process

(see strategy action 15).

• GSC to develop recognition

program for staff who are

volunteers in the

community.

• GSC and network partners

to create a publicly

accessible list of all

volunteer recognition

programs in Shire region.24

• GSC to develop campaign

to encourage businesses

and organisations to

nominate in recognition

programs (see strategy

action 15).

• Corporate

Services

• Media

Liaison

Officer

• Community

Developm

ent officers

• Human

Resources

• Portland

Volunteer

Project

Partners

• List of all volunteer

recognition

program in Shire

region to be

posted on GSC

volunteer portal

• Volunteer

recognition

program for GSC

staff established.

• Increase

participation rates

at GSC civic

volunteer

recognition

receptions during

National

Volunteers Week

by 25%

• Increased

participation in

Shire-wide

recognition

programs by 25%

Ongoing

23

Linked to Portland Volunteer Project (see p:4-5). Ideas considered so far include displays at GSC’s volunteer recognition evenings during National

Volunteer Week and the issuing of show bags to participants promoting volunteer issues (e.g governance, insurance, etc). 24 Programs include GSC’s Citizen of the Year, Portland Bay Rotary’s Volunteer of the Year, United Way’s Community Ambassador Program and Old

Courthouse Community Centre’s (Casterton) Volunteer of the Month.

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