GLENELG SHIRE COUNCIL VOLUNTEER STRATEGY 2011-2014 · 2012-03-27 · Adopted by Council on 8 March...
Transcript of GLENELG SHIRE COUNCIL VOLUNTEER STRATEGY 2011-2014 · 2012-03-27 · Adopted by Council on 8 March...
Adopted by Council on 8 March 2011 Page 1 of 26
GLENELG SHIRE COUNCIL VOLUNTEER
STRATEGY
2011-2014
Adopted by Council on 8 March 2011 Page 2 of 26
Introduction
This volunteer strategy provides direction for Council’s recognition and support
to the volunteer sector within the Glenelg Shire region, both for its own volunteer
programs and for volunteer organisations in the broader community. It offers a
plan outlining the steps that the Shire may take to ensure the sustainability and
strengthening of volunteering within the Glenelg community.
In communities across the Shire region, volunteers are the lifeblood of the
neighbourhood and make significant contribution to the social economic and
environmental wellbeing of our residents. They come from all walks of life and
are involved in a wide range of activities including emergency services,
education, community services, religious/spiritual activities, heritage,
environment, justice, sport, recreation and the arts/culture. Volunteer activity
occurs in many forms ranging from highly structured roles in organisational
settings through to participation in informal community activities.
In areas where there is a vibrant culture of volunteering, communities are usually
much more resilient and stronger.
Volunteering was measured in the Department of Planning and Community
Development Community Strength Survey in 2008. Respondents were asked
whether or not they helped out as a volunteer. 49.8% of persons living within
Glenelg reported that they helped out as a volunteer, as compared to 46.7% in
the Barwon South West Region, and 40.8% for Victoria.
While rates of volunteering in Glenelg Shire region remain high, underlying
changes are presenting major challenges for many volunteer-based
organisations. This includes issues such as an ageing population and changes to
the way people are approach volunteering. An aim of this strategy is to assist
Council to provide civic leadership in assisting community organisations to not
only meet these challenges but to adapt to the new volunteer environment.
Adopted by Council on 8 March 2011 Page 3 of 26
Definitions
1. Definition of volunteer.
In accordance with the National Standards for Involving Volunteers in Not-For-
Profit Organisations, Council adopts as its definition of volunteering:
Formal volunteering is an activity which takes place in not for profit organisations
or projects and is undertaken:
• to be of benefit to the community and the volunteer;
• of the volunteer’s own free will and without coercion,
• for no financial payment, and
• in designated volunteer positions only.
2. Spontaneous volunteer1
Spontaneous volunteers are individuals or groups of people who seek or are
invited to contribute their assistance during and/or after an event, and who are
unaffiliated with any part of the existing official emergency management
response and recovery system and may or may not have relevant training, skills
or experience.
The Spontaneous Management Volunteer Kit (FASCHIA, Red Cross 2010) states
that people do not become spontaneous volunteers until they have undergone
the relevant induction/checks for the role they will be undertaking. Until they do,
therefore, they are potential spontaneous volunteers.
3. Mentoring2
Mentoring is a mutually beneficial relationship which involves a more
experienced person helping a less experienced person to achieve their goals.
4. Corporate volunteering
Corporate or employee volunteering is a commitment by a commercial
organisation to encourage staff to volunteer in the not-for-profit sector. It ranges
from individual volunteer effort through to team or whole-of-company
involvement.
1 Managing spontaneous volunteers in emergencies: Project Report (FASCHIA, Red Cross 2010), p: 5. 2 Presentation by YMCA to City Network Meeting of Volunteer Organisations, Melbourne 2007
Adopted by Council on 8 March 2011 Page 4 of 26
Members of the Glenelg Shire Council Volunteer Advisory Committee
Mayor Bruce Cross (Chairman)
Councillor Ken Saunders
Adele Kenneally, Group Manager Community Development
Fontella Koleff, Community Development Officer
Susan Bentley, Library Services, Events and Operations Co-ordinator (Glenelg
Shire Council)
David Garnier, Parks and Gardens Group Leader (Glenelg Shire Council)
Susan Dodd, community member
Catherine Harbison, community member
Jan Lier, community member
Carolyn Malseed, community member
Nicole Reefman, community member
Reverend John Simpson, community member
The role of the Committee is to:
• To provide an avenue for engagement and exchange between Council and its communities in relation to volunteer issues in the Glenelg Shire Council.
• To provide support, guidance and community representation for the development and implementation of a volunteer strategy to assist Council
and the Glenelg Shire community to deal with the changing face of
volunteerism, how to encourage volunteerism in the region and provide
guidelines in dealing with the associated issues.
• To represent community needs/interest and act as a catalyst in Council decision making in regards to volunteerism.
• To enhance Glenelg Shire Council’s responsiveness to the needs of its communities, particularly in regards to volunteerism.
Portland Volunteer Support Project
To assist in the strengthening of the volunteering sector within the Glenelg Shire region,
Council was successful in obtaining a Victorian Government grant (Volunteer
Organisational Change Support Grant) through the Department for Planning and
Community Development (DPCD) for the collaborative Portland Volunteer Support
Project which also involves Portland Neighbourhood House, Portland District Health and
Baclinks Portland.
The aim of the Portland Volunteer Project, which will occur during 2011, is to further
develop volunteering in Portland by incrasing the capacity and opportunity for
organisations to network, share information and resources while also developing their
capacity to access and utilise the new Victorian Government volunteering portal
www.volunteers.vic.gov.au.
Adopted by Council on 8 March 2011 Page 5 of 26
Portland Volunteer Project (continued)
The project will focus on five key strategies:
• Establishment of a volunteer network for community organisations and groups in
Portland that engage, support and train volunteers.
• Facilitated mapping with volunteer organisations and groups to identify all of their
current and potential volunteer roles and to identify skills that are required of those
roles.
• Establish monthly mapping and collating of volunteer vacancies within organisations
and provide training to organisations and volunteers on how to upload such
information onto the Government portal.
• Extend and co-ordinate volunteer support and recognition activities during
International Volunteer Day (5 December 2011) and National Volunteer Week.
• The development of a volunteer management network to enable a more strategic
and co-ordinated approach to planning and resource development for
Volunteering organisations and groups.
Although this project targets the Portland area, Glenelg Shire Council anticipates that
the learnings and experience gained will assist in strengthening volunteering throughout
the Shire region. It is also anticipated that the project will also assist in implementing this
Volunteer Strategy.
It is currently anticipated that the existing Glenelg Shire Council Volunteer Advisory
Committee and the Portland Volunteer Project network will eventually combine to
provide a vigorous advisory mechanism on volunteering issues to Council.
Council plans, policies and strategies related to this document:
• Embracing the Future: Glenelg Shire Council Plan 2009-2013
• Glenelg Shire Council Volunteer Policy (adopted September 2009) • Ageing Well in Glenelg: Positive Ageing Strategy and Action Plan 2008-2013
• Glenelg Shire Council Youth Strategy Action Plan 2009-2013 • Municipal Emergency Management Plan
• Draft Glenelg Shire Council Spontaneous Volunteer Policy • Draft Glenelg Shire Council Aboriginal Partnership Agreement and Plan
Adopted by Council on 8 March 2011 Page 6 of 26
Priority Goals for our Volunteer Strategy
The Victorian Volunteer Strategy 2009 has identified four key approaches:
1. Support for community organisations providing volunteer opportunities 2. Support for people wanting to find suitable volunteering opportunities 3. Support for volunteering by particular groups 4. Support for volunteer recognition
The Glenelg Shire Council Volunteer Advisory Committee believes that the priority goals for this strategy should
match those identified by the Victorian Government. Therefore the development of initiatives and activities to
support volunteering in the Glenelg Shire region by Council will occur with regards to these approaches along
with an additional approach identified by the Committee of keeping information and initiatives accessible to
all volunteers as part of the aim of reducing red tape.
Evaluation and Monitoring
During the development of this strategy a number of performance indicators were established to measure our
progress in relation to the four key priority goals.
Glenelg Shire Council will use these indicators to review and monitor the progress with regard to the
implementation of the various initiatives. It is proposed that an annual report will be presented to Council and
the Glenelg Shire Council Volunteer Advisory Committee. In addition the review process will also provide an
opportunity to incorporate any new possibilities towards supporting Volunteering in the Shire as they arise.
Adopted by Council on 8 March 2011 Page 7 of 26
Our Action Plan (pages 7-26) includes the following headings under each Priority Goal:
What: What do we hope to accomplish? What is the goal/strategy?
How: How are we specifically going to implement it? What are the actions?
Who: Which Council department or position will be responsible for undertaking the action?
Why: Acknowledging and celebrating the community spirit that contributes to volunteerism within
Glenelg Shire Council region (experience, ability, time).
Result: What is the expected outcome? What will be the result of the action?
When: What is the timeframe for the completion of the action?
Adopted by Council on 8 March 2011 Page 8 of 26
Approach 1: Support for community organisations providing volunteer opportunities
What No. How Who Result When
Glenelg Shire
Council to
continue to seek
ways to
strengthen
volunteering
within the Shire
region.
1 GSC to continue to receive
feedback on volunteer issues
through the Volunteer Advisory
Committee.
• Community
Development
Officers
• Volunteer
Advisory
Committee • Portland
Volunteer
Project
partners3
GSC kept up to
date on
volunteering
issues within Shire
region
Ongoing (Volunteer
Advisory
Committee
established in
March 2010)
2 GSC to take a leadership role in
building networks that share
information, exchange
strategies and develop joint
programs to further encourage
volunteer opportunities within
the Shire.4
Establishment of a
Shire-wide
volunteer
network.
• Portland
volunteer
network to be
created in 2011
as part of
Portland
Volunteer
Project.
• Expansion of
volunteer
network to rest
of Shire region
to be
completed by
December 2012.
3 Network partners identified as of January 2011 are those involved in the Portland Volunteer Project – Portland District Health, Portland
Neighbourhood House and Baclinks Portland. However it is anticipated that as the Portland Volunteer Project is undertaken and through broader
community development projects across the Shire region that this network will expand and grow 4 Linked to Portland Volunteer Project (see p:4-5)
Adopted by Council on 8 March 2011 Page 9 of 26
Approach 1: Support for community organisations providing volunteer opportunities (Continued)
What No. How Who Result When
Glenelg Shire
Council to
continue to seek
ways to
strengthen
volunteering
within the Shire
region.
(Continued)
3 GSC along with network
partners5 to develop a
database of volunteer
opportunities.
• Community
Development
Officers
• Volunteer
Advisory
Committee • Portland
Volunteer
Project
partners6
Shire-wide
volunteer
database
created and
linked to Victorian
Government
volunteering
portal.
• Portland
volunteer
database to be
created in 2011
as part of
Portland
Volunteer
Project.
• Expansion of
volunteer
database to rest
of Shire region
to be
completed by
December 2012.
5 See footnote 4 above.
6 Network partners identified as of January 2011 are those involved in the Portland Volunteer Project – Portland District Health, Portland
Neighbourhood House and Baclinks Portland. However it is anticipated that as the Portland Volunteer Project is undertaken and through broader
community development projects across the Shire region that this network will expand and grow
Adopted by Council on 8 March 2011 Page 10 of 26
Approach 1: Support for community organisations providing volunteer opportunities (continued)
What No. How Who Result When
Glenelg Shire
Council to
continue to seek
ways to
strengthen
volunteering
within the Shire
region
(continued)
4. GSC along with network
partners to develop
volunteer induction kit
template
• Community
Development
Officers
• Volunteer
Advisory
Committee • Portland
Volunteer
Project
partners
Volunteer induction kits
created and made available
to interested community
groups/organisations
December
30, 2011
5. To seek funding for the
employment of a GSC
Volunteer Co-ordinator
Glenelg Shire
Council Funds identified and secured December
30, 2012
6. Develop a volunteer
webpage on the GSC
website with information on
volunteer contacts, events
and opportunities. Include
links on this site to other
volunteer websites7
• Community
Development
Officers
Volunteer information
webpage developed on GSC
website with links to
www.volunteers.vic.gov.au
and
www.volunteeringaustralia.org
along with other relevant sites.
June 30,
2011
7 Linked to Portland Volunteer Project (see p:4-5)
Adopted by Council on 8 March 2011 Page 11 of 26
Approach 1: Support for community organisations providing volunteer opportunities (continued)
What No. How Who Result When
Glenelg Shire
Council to
continue to
seek ways to
strengthen
volunteering
within the Shire
region
(continued)
7 • GSC along with network
partners to identify,
establish and promote
education and training
opportunities for skilled-
based volunteering (e.g.
governance issues,
financial management).
• GSC along with network
partners to identify and
seek leadership training
for clubs and
organisations.
• Community
Development
Officers
• Volunteer
Advisory
Committee • Portland
Volunteer
Project
partners
Increased skill level of
volunteers in Shire region. 30
December,
2012
8 • GSC along with network
partners to investigate
and develop mentoring
opportunities.
• Community
Development
Officers
• Volunteer
Advisory
Committee
• Portland
Volunteer
Project
Partners
• Portland
Aluminium
30
December,
2011
Adopted by Council on 8 March 2011 Page 12 of 26
Approach 1: Support for community organisations providing volunteer opportunities (continued)
What No. How Who Result When
Glenelg Shire
Council to
continue to
seek ways to
strengthen
volunteering
within the Shire
region
(continued)
9 • Identify ways of providing
support to strengthen groups
and communities suffering from
demographic changes.
• Development of a tracking and
recording process aimed at
providing an identification of
volunteer trends and needs
within the Glenelg shire region.8
• Community
Development
Officers
• Volunteer
Advisory
Committee
• Portland
Volunteer
Project
Partners
Baseline data
developed of
volunteer trends
and needs within
Glenelg shire
region
30 December,
2012
10. Identify and promote corporate
volunteer opportunities in the
Glenelg Shire region.
• Community
Development
Officers
• Volunteer
Advisory
Committee
Baseline data
developed of
corporate
volunteer
opportunities in
Shire region.
30 December,
2011
11 GSC to recognise Shire-based
businesses who either take part in
corporate volunteering and/or
release staff to undertake
volunteer roles (e.g. to CFA, SES
etc).
Recognition
program for
businesses
involved in
corporate
volunteering
established
30 December
2012
8 Linked to Portland Volunteer Project (see p:4-5)
Adopted by Council on 8 March 2011 Page 13 of 26
Approach 1: Support for community organisations providing volunteer opportunities (continued)
What No. How Who Result When
Glenelg Shire
Council to
continue to seek
ways to
strengthen
volunteering
within the Shire
region
(continued)
12 Seek ways to assist
community/volunteer
organisations in regards to
public liability issues
• Community
Development
Officers.
• Volunteer
Advisory
Committee.
• Portland
Volunteer Project
Partners.
• Establish baseline data
to measure
percentage of
community/volunteer
organisations that hold
public liability
insurance.
• Increase the number
of organisations
covered by public
liability insurance by
50%.
December 30,
2012
Adopted by Council on 8 March 2011 Page 14 of 26
Approach 2: Support for people wanting to find suitable volunteering opportunities
What No. How Who Result When
Glenelg Shire
Council to
continue to seek
ways to promote
volunteering
within the Shire
region
13 GSC along with network
partners to develop local
volunteer information targeted
at new residents to region and
placed on GSC volunteer
website page.
• Community
Development
Officers
• Planning and
Economic
Development
Officers
• Volunteer Advisory
Committee
• Portland Volunteer
Project Partners
New residents to
Shire region aware
of volunteer
opportunities
30 December, 2012
14 GSC along with network
partners to promote
opportunities provided by
education programs (TAFE and
secondary) aimed at assisting
community organisations and
clubs.9
• Community
Development
Officers.
• Volunteer Advisory
Committee.
• Portland Volunteer
Project Partners.
• GLLEN
• Schools
Information on
education
programs aimed at
assisting community
groups posted on
website portal and
disseminated
through information
networks.
30 December, 2011
9 Currently in addition to general community fundraising intiatives that are driven by schools across the Shire, specific education programs that have
links to community strengthening and volunteer opportunities include VCAL courses, Civic and Citizenship studies and the newly created re-
engagement programs at Portland and Heywood.
Adopted by Council on 8 March 2011 Page 15 of 26
Approach 2: Support for people wanting to find suitable volunteering opportunities (continued)
What No. How Who Result When
Glenelg Shire
Council to
continue to seek
ways to promote
volunteering
within the Shire
region
(continued)
15 • Expansion of
opportunities to promote
volunteering including a
volunteering expo.
• GSC along with network
partners to expand and
develop opportunities to
promote volunteerism
through GSC’s
communications
program.10
• GSC along with network
partners to identify and
actively promote all
volunteer recognition
programs in Shire region.11
• Community
Development
Department • Corporate Services • Media liaison
officer • Portland Volunteer
Project Partners.
• Increased
awareness of
volunteering
opportunities in
Shire region.
• Increased
awareness of
volunteer
recognition
programs in
Shire region.
• Ensuring
volunteers are
recognised and
valued within
the community.
• May 2011 –
static displays
promoting
volunteering
during National
Volunteers
Week.
• May 2013 –
Development of
a full volunteer
expo concept
during National
Volunteers
Week.
10 Such as What’s On column, Community news, GSC website, mayoral media columns and media releases. 11 Programs include GSC’s Citizen of the Year, Portland Bay Rotary’s Volutneer of the Year, United Way’s Community Ambassador Program, Old
Courthouse Community Centre (Casterton), Volunteer of the Month.
Adopted by Council on 8 March 2011 Page 16 of 26
Approach 3: Support for volunteering by particular groups
What No. How Who Result When GSC to promote
awareness of
culturally
sensitive issues
among
volunteers12
16 Develop a program of
cultural awareness
training for volunteers
• Community Development
Officers
• Aboriginal Development
Officer
• Local Aboriginal
organisations
• Refugee and migrant
organisations
• Volunteer Advisory
Committee
• Cultural
awareness
training
program for
volunteers
established.
• Increased
awareness of
cultural issues
among
volunteers
June 2012.
GSC to promote
volunteer
opportunities to
newcomers to
the shire
17 • In consultation with
relevant community
groups, investigate
current barriers to
volunteering
among minority
groups
• Ensure any
promotion of
volunteer programs
and opportunities
for minority groups is
culturally sensitive
and accessible.
• Community Development
Officers
• Volunteer Advisory
Committee
• Baseline data
obtained on
issues in
volunteering by
newcomer and
minority groups
• Promotional
materials for
volunteer
opportunities
developed and
presented in an
accessible and
culturally
sensitive
manner
December 2012
12 This includes cultural issues that impact both CALD and Indigenous communities. According to the 2006 census data Glenelg Shire has over double
the average proportion of Indigenous residents (1.8%), compared to the rest of Victoria (0.6%). Linked to the draft Glenelg Shire Council Aboriginal
and Torres Strait Islander Agreement.
Adopted by Council on 8 March 2011 Page 17 of 26
Approach 3: Support for volunteering by particular groups (Continued)
What No. How Who Result When
GSC to
continue to
seek ways to
develop
meaningful
volunteering
opportunities
for people
with a
disability13
18 • Consult with
volunteer
organisations to
establish criteria for
mentoring/voluntee
ring opportunities
for individuals.14
• Develop a list of
organisations for
individuals to
access.15
• Community
Development
Officers
• Community
Development
Officer (Access
and Inclusion)
• Mentoring criteria
established and
promoted.’
• Information on local
organisations that have
volunteers with a
disability or are
prepared to accept
volunteers with a
disability made
available on website
portal.
• 50% increase in the
number of organisations
taking on volunteers with
a disability
Ongoing through GSC’s
access and inclusion
program.
19 Develop links with
programs such as the
Supportive
Volunteering Pathways
and the Feel Good,
Touch Green
programs16
• Community
Development
Officers
• Community
Development
Officer (Access
and Inclusion)
• Community
Southwest
• The People and
Parks Foundation
December 30, 2011
13 Disability (Access and Inclusion) Action Plan 2009-2012 (p:22) 14 Linked to the mentoring development program within the Portland Volunteer Project. 15 Linked to Portland Volunteer Project. 16 Supporting Volunteers pathway project, operating under the auspices of Community Southwest is designed to support disabled people through
mentorship opportunities to participate as a volunteer. Feel Good, Touch Green project is a Parks Victoria program which breaks through those real
or imaginary barriers to people experiencing the joys of nature based activities in parks by assisting to link those suffering from anxiety and depression
in its various forms to park volunteer groups.
Adopted by Council on 8 March 2011 Page 18 of 26
Approach 3: Support for volunteering by particular groups (Continued)
What No. How Who Result When
GSC to
continue to
seek ways to
develop
meaningful
volunteering
opportunities
for people
with a
disability17
20 Promotion of volunteer
programs and
opportunities to be
presented to the
community in a way
that is accessible to all.
• Community
Development
Officers
• Community
Development
Officer (Access
and Inclusion)
• Media Liaison
Officer
All promotional material on
volunteer programs and
opportunities meet
minimum communications
standards listed under the
Victorian Government’s
Inclusive consultation and
communication with
people with a disability
Guidelines (2009)
Ongoing through GSC’s
access and inclusion
program.
21 Ensure revised GSC
Volunteering Policy is
inclusive
• Community
Development
Officers
• Community
Development
Officer (Access
and Inclusion)
December 30, 2011
17 Linked to the Disability (Access and Inclusion) Action Plan 2009-2012 (p:22)
Adopted by Council on 8 March 2011 Page 19 of 26
Approach 3: Support for volunteering by particular groups (continued)
What No. How Who Result When
GSC to continue
to seek ways to
improve youth
volunteering
opportunities18
22 • Investigate
opportunities to
develop alternative
“schoolies” programs
(e.g. volunteer trips).
• Support for schools
developing
alternative
“schoolies”.
• Develop information
package to
encourage students
to consider taking up
volunteer
opportunities during
the “gap year”
• Investigate ways to
attract international
“gap year” volunteers
to Shire region.
• Youth Officer
• Youth Advisory
Council
• Freeza groups
• Alternative “schoolies”
program established
and promoted.
• Students leaving school
provided information on
volunteering
opportunities during the
“gap year”.
• International gap year
volunteer program
developed with
visitation rates of
international students
documented.
December 30, 2012
18 Due to insurance issues youth volunteers must be 16 and over before they can be recognised as an individual volunteer in their own right, however
those under 16 are recognised as a volunteer if they are part of a school-based volunteer program or are involved with a community organisation,
group or program as part of a family membership.
Adopted by Council on 8 March 2011 Page 20 of 26
Approach 3: Support for volunteering by particular groups (continued)
What No. How Who Result When
GSC to continue
to seek ways to
improve youth
volunteering
opportunities19
(continued)
23 • Encouraging
students to
participate/be
involved in
community events.
• On-going
recruitment for YAC
and Freeza
programs.20
• Use youth website to
ask regular questions
and feedback on
youth volunteering
issues along with
other social media
forums.
• Youth Officer
• Community
Development
Officers
• Youth
Advisory
Council
• Volunteer
Advisory
Committee
• Identification and
documentation of issues
young people face with
volunteering
• Baseline data developed of
participation rates in youth
volunteering.
• Increase participation of
youth volunteering.
• Link established between GSC
volunteer portal and GSC
youth website.
• Local participation rates in
programs such as Duke of
Edinburgh Awards Scheme
increased.
December 30,
2012
19 Due to insurance issues youth volunteers must be 16 and over before they can be recognised as a individual volunteer in their own right, however
those under 16 are recognised if they are part of a school-based volunteer program or are involved with a community organisation, group or
program as part of a family membership. 20 Link to GSC Youth Strategy Action Plan
Adopted by Council on 8 March 2011 Page 21 of 26
Approach 3: Support for volunteering by particular groups (continued)
What No. How Who Result When
GSC to
continue to
seek ways to
improve youth
volunteering
opportunities21
(continued)
24 • Exchange of
information,
including
presentations and
training
opportunities,
between Youth
Advisory Council
and Volunteer
Advisory
Committee.
• Youth
volunteering
issues to be a
standing agenda
item at YAC and
VAC meetings.
• Investigate
opportunity for a
youth rep on
future VAC
• Youth Officer
• Community
Development
Officers
• Youth Advisory
Council
• Volunteer Advisory
Committee
• Regular agenda item on
youth volunteering for both
YAC and VAC
• Youth representation on
future VAC.
• Forum established for
ongoing feedback on
volunteer issues from young
people.
• Active youth involvement in
Portland Volunteer Project,
particularly from VAC and
Freeza members as portal
trainers.
• Developing ongoing
community engagement
for life.
December
30, 2011
21 Due to insurance issues youth volunteers must be 16 and over before they can be recognised as a individual volunteer in their own right, however
those under 16 are recognised if they are part of a school-based volunteer program or are involved with a community organisation, group or
program as part of a family membership.
Adopted by Council on 8 March 2011 Page 22 of 26
Approach 3: Support for volunteering by particular groups (continued)
What No. How Who Result When
GSC to
continue to
seek ways to
assist with
the transition
of ageing
volunteers
from
volunteer to
customer
25 • GSC along with
network partners to
investigate the
development of a
process to assist with
the transition of
ageing volunteers to
client.
• Community
Development
officers in liaison
with HACC
Department.
• Volunteer
Advisory
Committee
• Program developed aimed at
assisting volunteers to a more client-
based role (could include
experienced HACC volunteers to
act as a mentor to new HACC
program volunteers)
December
30, 2012
26 • Identification of
volunteer
opportunities for
HACC home-based
clients.
• The development of
a friendly visiting
program for home-
bound HACC clients
Development of volunteers to assist with
improving social connections for HACC
home-based clients.
December
30, 2011
GSC to
continue to
seek ways to
assist in
attracting
newly retired
people to
volunteer22
27 • Development of a
mentor and/or
skill/sharing program
attractive to those
newly retired where
they can utilise their
skills and share their
knowledge to others.
• Development of a
skills and volunteer
database.
• Community
Development
officers
• Volunteer
Advisory
Committee
• Neighbourhood
Houses
• U3A?
• Establish baseline data on newly
retired volunteers.
• Development of volunteer
mentoring and skills sharing program
aimed at those newly retired.
• Increase rates of newly retired
volunteers by 25%
• Advocate and seek funding within
specific volunteer program to ensure
travel and material costs are
covered for older volunteers
December
30, 2012
22 Ageing Well in Glenelg: Positive Ageing Strategy and Action Plan 2008-2013 (p: 33)
Adopted by Council on 8 March 2011 Page 23 of 26
Approach 3: Support for volunteering by particular groups (continued)
What No. How Who Result When GSC to
continue to
seek ways to
improve and
support
spontaneous
volunteering
initiatives
within Shire
region
(particularly
during
emergency
events).
28 • GSC to develop strategy
for future incidents of
spontaneous volunteering
with cross referencing to
Municipal Emergency
Management Plan and
National Spontaneous
Volunteering Resource Kit
• Program to promote
spontaneous volunteering
strategy, including health
and safety issues
developed
• Community
Development
Department
(Glenelg Shire
Council)
• Municipal
Emergency
Recovery Co-
ordinator?
• Municipal
Emergency
Co-ordinating
Centre
• Municipal
Recovery
Manager
• Spontaneous
volunteering policy
developed and
adopted.
• Development of
volunteer registration
form
• Development of
induction/training
program
• Development of
information/communicati
ons package to potential
volunteers
• Streamlining of
registration and
screening processes.
• Promotion of ERC
volunteer vacancies and
skill requirements to be
linked to Portland
Volunteer Project.
November
2011
Adopted by Council on 8 March 2011 Page 24 of 26
Approach 3: Support for volunteering by particular groups (continued)
What No. How Who Result When GSC to
continue to
seek ways to
improve and
support
spontaneous
volunteering
initiatives within
Shire region
(particularly
during
emergency
events)
(continued).
29 GSC to develop list
of people who can
be called upon
within the Shire
region to assist with
co-ordinating
various
spontaneous
volunteer requests
following disaster
events (e.g.
personnel
volunteering,
donation of goods,
etc).
• Community
Development
Department (Glenelg
Shire Council)
• Municipal Emergency
Recovery Co-
ordinator?
• Municipal Emergency
Co-ordinating Centre
• Municipal Recovery
Manager
• Contact list developed
and embedded into
ERC guidelines.
• Promotion of ERC
volunteer vacancies
and skill requirements
to be linked to
proposed DPCD
volunteer portal
project.
• Cross referencing to
database being
developed in
proposed DPCD
volunteer portal
project.
• Promotion of
spontaneous volunteer
strategy, opportunities
and database through
proposed volunteer
network (see strategy
action 2)
November
2011
Adopted by Council on 8 March 2011 Page 25 of 26
Approach 4: Support for volunteer recognition
What No. How Who Result When
• Glenelg
Shire
Council and
Volunteer
Advisory
Committee
continues its
program of
recognising
the
contribution
of
volunteers
throughout
the Shire
region
through
celebratory
events23
30 • Promotion of Civic
volunteer recognition
receptions during National
Volunteers Week
throughout Shire region.
• Develop program of
publicising volunteer
activities and achievement
through GSC
communication process
(see strategy action 15).
• GSC to develop recognition
program for staff who are
volunteers in the
community.
• GSC and network partners
to create a publicly
accessible list of all
volunteer recognition
programs in Shire region.24
• GSC to develop campaign
to encourage businesses
and organisations to
nominate in recognition
programs (see strategy
action 15).
• Corporate
Services
• Media
Liaison
Officer
• Community
Developm
ent officers
• Human
Resources
• Portland
Volunteer
Project
Partners
• List of all volunteer
recognition
program in Shire
region to be
posted on GSC
volunteer portal
• Volunteer
recognition
program for GSC
staff established.
• Increase
participation rates
at GSC civic
volunteer
recognition
receptions during
National
Volunteers Week
by 25%
• Increased
participation in
Shire-wide
recognition
programs by 25%
Ongoing
23
Linked to Portland Volunteer Project (see p:4-5). Ideas considered so far include displays at GSC’s volunteer recognition evenings during National
Volunteer Week and the issuing of show bags to participants promoting volunteer issues (e.g governance, insurance, etc). 24 Programs include GSC’s Citizen of the Year, Portland Bay Rotary’s Volunteer of the Year, United Way’s Community Ambassador Program and Old
Courthouse Community Centre’s (Casterton) Volunteer of the Month.
Adopted by Council on 8 March 2011 Page 26 of 26