Getting the Most Out of Your Early Alert System
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Transcript of Getting the Most Out of Your Early Alert System
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Getting the Most Out of Your Early
Alert System Presented By:• Dan Lufkin• Kelly McPhee• Jennifer Bradley• Sarah Leitz
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GateWay Community College Phoenix, AZ Located in an urban environment in east-central
Phoenix Surrounding GateWay is a mix of low-income housing,
business and industry, and a large international airport Variety of degree options in computers, business, court-
reporting, University transfer, industrial (ie, auto, HVAC) and specialty Healthcare programs
Student Population Approx. 7,000 students, 2,800 full-time Enrollment Majority of students are part-time Average age 29 51% White, 25% Hispanic, 9% Black, 4% American
Indian, 4% Asian/Pacific Islander, 7% Other Hispanic Serving Institute – awarded a $2.76 million
dollar Title V Grant in 2009
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As a result of a attending this sessions, participants will be able to:
Identify the necessary components required for developing an interactive Early Alert System.
Formulate new ideas for existing or future Early Alert Systems.
Evaluate the effectiveness of your Early Alert System.
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The Dark Ages
History and Evolution of the Early Alert System
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History and Evolution of the Early Alert System
Dark Ages
One person show Paper format No data
Industrial Revolution
Home Grown Electronic System
Not User Friendly
One IT Controller
Not Easy to maintain
User End
problems/complications
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The Evolution Continues…
Early Alert System Text Aim Peer Advocates Marketing Access database
Technological Age
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Technology Resources
Merging the old with the modern
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Technology Resources
Home-grown Early Alert System Faculty Submission Administrator
Access Database Utilize access as a resource to keep
all contact records and communicate between Peer Advocate and Administrator.
We utilized our home-grown Early Alert System and added technology plus human resources to enhance our Early Alert Process
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Early Alert System – Faculty Submission
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Early Alert – After Submission
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Access Database
After the Early Alert has been entered into the Access database it is then sent to the Peer Advocates
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Student Contact Tools
Phone Email TextAim (computer-based texting
system)
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TextAim
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Customer Contacts
Keywords
Groups
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Technology is great and needed, but do we rely on it too much?
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Human Connection
Bringing on a personal approach to create relationships
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Human Connections
Information pamphlet re-designed Faculty and Students
Hi! Have you heard?
Early AlertIt’s great!
Early Alert!! Spread the word
Marketing Faculty “Field Trips” Workshops in the
CTL/Faculty and adjunct convocations
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Human Connections
Administrator Direct source between faculty, peer mentor and student Follow-up, Follow-up, Follow-up
Peer Advocate Personally call/email/text each student Face to Face meetings
Create an action plan Follow-up with each student multiple times
throughout the semester and re-asses action plan
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DataData collected from Spring 2011
through Spring 2012
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Results:SPRING 2011
SPRING 2012
Final Grade # who earned that
grade
# of total EAS
%
Pass (A, B, C) 44 103 43%Fail (D, F) 20 103 19%Withdraw (W) 32 103 31%Withdraw Failing (Y) 7 103 6%
Final Grade # who earned that grade
# of total EAS
%
Pass (A, B, C) 71 204 34.8%Fail (D, F) 75 204 36.7%Withdraw (W) 45 204 22%Withdraw Failing (Y) 10 204 4.9%Incomplete (I) 3 204 1.4%
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Results:FALL 2011
Final Grade # who earned that
grade
# of total EAS
%
Pass (A, B, C) 82 242 33.8%Fail (D, F) 55 242 22.7%Withdraw (W) 96 242 39.6%Withdraw Failing (Y) 8 242 3.3%Incomplete (I) 1 242 0.04%
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Thank You for your time!
Questions and Comments?
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Contact Information
Dan Lufkin, Dean of Enrollment Management
602-286-8216 Kelly McPhee, Coordinator of
Enrollment Services
602-286-8186 Jennifer Bradley, Title V:
Coordinator of Student Services
602-286-8735
Sarah Leitz, Coordinator Student Services
602-286-8179
David Goodwin (TextAim) [email protected]
480-703-6133