Managing Starfish Early Alert Across Virginia’s 23 Community Colleges
Early Alert Program
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Transcript of Early Alert Program
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Early Alert ProgramCounselor Module Access
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Login to Your WebISIS Account
Launch WebISISEnter your User Name and PasswordClick
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Access Student Early Alert System
From the Counseling Subsystem, click on “Student Early Alert.”
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Selecting EA Students (Step 1)
Enter the semester code (e.g., 20081).Click on the button to select your program.
Only “official” student members in the program who have been identified for counseling assistance will be displayed.
Click when done.
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Selecting EA Students (Step 2)
Students referred for counseling assistance are listed next.
Be sure to sort students by “Evaluation Date” when initially contacting students.
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Selecting EA Students (Step 2.5)
The student’s “Status” code indicate who needs to be contacted:
“Blank” = Needs to be contacted IP = Contact initiated, but not yet successfully completed C = Contact successfully completed U = Contact unsuccessful after several attempts
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Selecting EA Students (Step 3)
Select a student whose “Status” is blank or “IP” by clicking the button.
Clicking will display the Student Early Alert Report submitted by the instructor (PDF Format).
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Sample Student Early Alert Report
SEAR Report will display:
Contact information
Areas of concern
Areas for counselor assistance
Message from Instructor to Counselor
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Review Problem Areas (Step 4)
The “Check In” screen is your launch pad to a successful Early Alert intervention. It identifies: Student
“problem areas”
Areas in need of counselor assistance
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Notate Student Record (Step 5)
After contacting the student and discussing the issues of concern, identify and notate services and interventions beneficial to the student: Recommendations Referrals Workshops
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Recommendation, Referrals, & Workshops
Recommendations
Referrals
Workshops
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Notating Student Record (Step 5)
Write a brief message to instructor outlining the general parameters of the discussion. FERPA compliant!
Mark if the contact was successfully completed (or is in progress, not been able to contact)
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Saving Notations (Step 6)
When done, click and thenOnce you click on
the instructor will be automatically notified by email that the student has been successfully contacted (or not).
Instructors will be directed to their online roster to review the message you sent them.
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Handling Contacts
Step 1: Make ContactContact student by phone. Every effort
made to address issues immediately. Appointments encouraged as follow-up.
Step 2: Contact Outcome
Not Yet Reached (2-3 attempts)
Mark In Progress
Returnto Case Later
Notate Case
Save Record
Email Instructor
Write a Comment to Instructor
Mark unsuccessful contact option
Save Record & Email Instructor
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After Your Contact: Under Development
Tracking reports comparing EA-identified students to other students are in development. To include:
Issues to EA identification Counseling contacts Referrals and services accessed
Access to reports provided year-round to instructors, program leaders, department chairs. Reports will be longitudinal in nature.
Retention, Persistence, SuccessIntegration of student services workshops calendar
Relevant upcoming workshops to be included in student report