Getting Beyond Productivity When Working Virtually - … · Do more together. Decision making....

Enhanced Performance. Enduring Results.

Andrea Brockmeier, PMP, PMI-ACP, PMI-PBADirector of Training ServicesWatermark Learning @afbrockmeier

WatermarkLearning.com

Getting Beyond Productivity When Working Virtually

Enhanced Performance. Enduring Results. ©

Andrea Brockmeier, PMP, PMI-ACP, PMI-PBAWatermark LearningDirector of Project Management

• Over 20 years of project management practitioner and training experience

• 15+ years of experience developing certification curriculum

• Facilitates and presents at project management and business analysis events nationally

• Has taught thousands of students since 2001

Earn 1 PDU/CDU for today’s webinar


What’s happening in the work place

Productivity and collaboration

Creating a culture of collaboration


S e p a r a t e d b yT i m e

a n d / o rS p a c e


When I am working virtually with others, I am typically…

o Home - regular work hourso Home – outside regular work hourso Office – regular work hourso Office – outside regular work hourso Someplace else – regular work hourso Someplace else – outside regular work hours


TELEWORKWorking after

working

TELECOMMUTEWorking

somewhere else

TELECOMMUTINGis Normalizing


Productivity NOT a problem!!


“…hit maximum productivity…”


I’m PRODUCTIVE when…

I’m delivering results.


Agreement Commitment

Doing my part Do more together

Decision making Problem solving

Earning my keep We are getting better


We’re COLLABORATIVE when we’re…

…together

Creating

Innovating

Curious


Culture of COLLABORATION

FAMILIARITY

EMPATHY

EXPECTATIONS

VISION


When working virtually with others, I regularly use the following methods of communication: (Choose all that apply): Asynchronous (email, hardcopy)

Sychronous without video (phone, VOIP, conf call, sharing screens but not seeing the person)

Sychronous with video (video conferencing)


Comfortable Casual Camaraderie


Unnatural


Cont

ext

High

Low

Informal Formal

Instant Msg (IM)Texting

Phone Call/VOIP

GrapevineOr

Ad-hoc discussions

Voicemail

Hard copyReports, memos,

briefings

Conference call

Face-to-facemeetings

Web

Video Conference

Face-to-facepresentation

Email


Lower Context means more…

Guessing!


!


If you could choose only one of the following to improve your virtual team, which would you choose?

o Minimize the time difference between team locations

o Minimize the number of different locationso Improve cultural awarenesso Improve the consistency of processes used



FAMILIARITY

EMPATHY

EXPECTATIONS

VISION


ModeratelyVirtual

HighlyVirtual

VirtuallyEnhanced

VirtuallyChallenged

Best Project Success Rate

Worst Project Success Rate


Cultural Awareness

and

Adaptability


What if…


Content…

Eagerness…

Holistic…


!



FAMILIARITY

EMPATHY

EXPECTATIONS

VISION


Will they…?


We will…



FAMILIARITY

EMPATHY

EXPECTATIONS

VISION


VISION

VISION


Collaboration > Productivity

Collaborative team members:

◦ Know each other well

◦ Empathize with each other

◦ Confident about their expectations of each other

◦ Share a vision about who they are as a team


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Bloom, Nicholas (January-February 2014). To Raise Productivity, Let More Employees Work From Home, Harvard Business Review.

Brooks, Chad (December 5, 2014). Remote Workers View as More Productive, Business News Daily.

Edinger, Scott (August 24, 2012). Why Remote Workers Are More (Yes, More) Engaged, Harvard Business Review.

GlobalWorkplaceAnalytics.com (January 2016). Latest Telecommuting Statistics – Global Workplace Analytics.

Hess, Ed (May 18, 2015). Humility: The No. 1 Job Skill Needed For The Smart Machine Age, www.forbes.com.

Hymes, Elise (August 20, 2014). 10 Top Qualities of a Great Collaborator, www.samepage.io/blog.

Jones, Jeffrey M. (August 19, 2015). In U.S., Telecommuting for Work Climbs to 37%, www.gallup.com.

Kosinski, Matthew (July 16, 2015). The ‘Really Weird Irony’ of Low Employee Engagement Levels, www.recruiter.com.

Ledwith, Dr. Ann and Padhraic Ludden (March 2016). A Typology Framework for Virtual Teams, Project Management Institute.

Remote.co (October 3, 2015). 10 Stats About Remote Work.

Sheridan, Kevin (2012) The Virtual Manager: Cutting Edge Solutions for Hiring, Managing, Motivating, and Engaging Mobile Employees. Pompton Plains, New Jersey: Career Press.

http://www.samepage.io/blog

http://www.gallup.com/

http://www.recruiter.com/

Getting Beyond Productivity When Working Virtually - … · Do more together. Decision making....

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