Future of HR - Wali Zahid SHRM HR Conference v1

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Asian thought leader Wali Zahid's talk on Future of HR at an SHRM conference in Karachi, Pakistan

Transcript of Future of HR - Wali Zahid SHRM HR Conference v1

PowerPoint Presentation

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The Future of HR Wali Zahid | ceo, Skill City bahrainSHRM Pakistan HR Conference

Karachi Marriott: 22 October 2013

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Welcome!

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Whos Wali?

Asian businesses have known Wali for his 20-year work on business leadership and executive coaching

Leads the longest-running Train-The-Trainer program | 14th year | 16+ Asian locations | 1,000+ trainers

Taught MBA courses at IBA, ZABIST, CBM, UMT, IIU, Dow

Board/Advisory @ LCWU, Indus Valley, CBM, PSTD

At heart: a disruptor | challenging training efficacy, schooling, performance appraisal, leadership readiness

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Worlds first paper-free TTT

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Thats us on web!

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Thats us on FB! Like us

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Advising Nawaz Sharif govt

Was flown in to advise the new Nawaz Sharif government on turning around state-owned

enterprises before the cabinet took oath!

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Leads CEO leadership workshop

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2050 interview Urdu Digest

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CEO Summit with Shahbaz Sharif

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At Pakistan Vision 2025 meeting

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Two parts of talk

1. How disruptions are shaping the world

2. What it means for HR

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Predicting the future

Only a fool can predict future! Is that me?

Quite a challenging task!

Made a bit easy by multi-source windows

Health warning: My views could be extreme, inconvenient, controversial, provocative!

Allah knows best (wallahu aalamu bissawab)

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Part 1

How disruptions are

shaping the world

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How disruptions are shaping world

The world is connected today in ways that are

shattering traditional concepts

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Workforce today!

Boring Job clip

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1. Future world of work

Year 2050: A world without offices

Future Shock fame Alvin Toffler

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Work doesnt happen at work

Movement, led by Jason Fried talk at TED

M&M are two reasons: Managers & Meetings

So, we are not just talking about flexi-hours working, we are talking about homeworking

(see WWF report on Future of Planet)

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Only 1 in 10 managers working

Ghoshal: Beware the Busy Manager research for HBR

Only 10% managers purposeful

Rest of managers: distracted (40), procrastinating (30), disengaged (20)

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What are managers doing?

ENERGY High

Distraction40%

Procrastination30%

Purposefulness10%

Disengagement20%

High

FOCUS

Low

Source: Bruch and Ghoshal, HBR

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The 4-hour work-week movement

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Employee engagement is lowest!

Gallup Engagement Index sows declining numbers every year

2013: disengagement costing the US $450-$550 billion annually

China: only 6% engaged (2013)

India: only 8% engaged (2012)

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Employee drivers

Meaning is

the new

money HBR

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Employee drivers

Dan Pink, Drive: 3 drivers: autonomy, mastery, purpose. Money is not!

Punished by Rewards, Alfie Kohn

PRP (performance-related pay) is out!

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Performance appraisal

A serious movement in place led by WSJ / Guardian, Forbes, even HBS. Says:

Dont just redesign, scrap annual appraisals!

Wali taught a PA 2.0 MBA course at CBM & Zabist during 2006-11, trying to develop

alternatives to appraisal!

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Forbes scrap PA!

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WSJ scrap PA!

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2. HR supply chain as we speak

Schools, colleges, universities

New recruits/ new employees

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What is out

1. Motivated, disciplined employees (not made any

more!) Because of Gen Y autonomy needs

2. Training, knowledge, instruction (not effective!)

3. Degrees obsolete (Google HR boss - no GPA, no

interviews!)

4. Schools & universities (replaced by MOOCS, Khan

Academy, FutureLearn UK)

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Gen Yers / Millennials

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Gen Y employee experiences

Mass customization everyone has a different need that needs to be met

Managing your people as a workforce of one as Accenture calls it

Means: different strokes for different folks

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End of teaching? Edudemic

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Learning, not teaching! Wharton

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End of college degrees: HBR

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GPA & interviews useless: Google

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Khan: Teacherless classrooms

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KAS: Parent-Teacher Meeting

Teachers are the biggest hurdle in student learning, KAS tells parents at Karachi PTM/2013

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MOOCs replacing unis

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Free education globally

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MOOCs rising

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Even UK unis following!

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3. Technology

Cloud, wearable computing is changing everything Google Glass, iWatch

Death of ERP (now open-source, SaaS, modular, smaller)

Tracking of productivity in real-time

End of office email, and all those ccs!

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End of ERP

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Recruiting: Things at speed of life

Earlier: Recruiting cycles used to take forever Now: End of CV hiring - social recruiting at runtime Tech to take over compensation, succession planning and training Automatic data collection and analytics Software that pre-interviews candidates The resumes relevance fades, while visible portfolios rise More standardization and integration with applicant tracking

systems (ATS)

More, earlier face-to-face conversations with video interviewingSource: David Spark

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Part 2

What it means for HR

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Likely scenario: 3 things may happen

1. Some HR parts which have no efficacy are removed from the transaction/table

2. Some HR parts taken by technology/BPO recruitment, training, productivity tracking, rewarding

3. Some parts will become line functions engagement

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What will HR do then?

Honest answer: We dont know!

New roles (beyond HRBP) to emerge in a new era

1. Commercial acumen/ business-orientation!

2. HR as entrepreneur or innovator

3. Key role: Balancing technology and human touch

4. Managing Just-in-Time workforce capability

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Questions?

This is draft version 1.

Future versions may take a different shape!

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Thank you!

Wali Zahid

skillcity@live.com

www.skillcity.co

+92 300 820 1 88 9

+971 50 2 55 3 88 7

+973 3416 0522