Invest to Innovate

Financial Services Thought Leader

Visions on the Digital Bank

#RetailBanking

Adam NashFounder CEO,

Wealthfront Financial Services

Featuring:

Chris SkinnerChairman, Financial Services Club

Author, Digital Bank

Jerry SilvaResearch Director,

IDC Financial Insights

Brett KingFounder and CEO, Moven

Author, BANK 3.0

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“The big four banks in America, they actually invest

more in technology than technology companies like

Facebook, Google, and Oracle. But banks are

investing it in the wrong place.”Source: Brett King

#RetailBanking

“All we've done is actually made the customer

experience more unwieldy. That's where I would like to

see investment made- simplifying the system, the

technology, and getting rid of the silos and

improving the customer experience. Unfortunately,

this is going to require us to rip out most of the

infrastructure.”Source: Brett King

#RetailBanking

“I’d like to think that financial services institutions will

stop focusing on being technology houses and

rather focus on their core business which is providing

trusted financial services and products to their

consumers. And we’ve already seen this happening.”Source: Jerry Silva

#RetailBanking

“In the latest round of spending information we have,

we see more and more technology investments

happening inside the vendor community rather

than inside the financial institution. I think this is

going to be a fundamental change and take them

back to basics.”Source: Jerry Silva

#RetailBanking

“In order for a new technology or service to really

grow and disrupt existing titans, you have to have

a combination of things. First of all you, need to

offer significant value compared to existing solutions.

Second, you have to have a demographic that's

large enough to drive the adoption of that solution.

And then third, you have to have something unique.”Source: Adam Nash

#RetailBanking

“Lending is another area that seems ripe for

disruption and innovation. We've had a very

static model for how to do lending to individuals

and businesses for hundreds of years with

minor modifications.” Source: Adam Nash

#RetailBanking

“Rather than a bank or wealth manager, or insurer,

doing everything they'll end up being the best at

customer intimacy and customer delivery service.”

#RetailBanking

Source: Chris Skinner

“What we're going to see is these fin-tech players,

which are currently banks, insurers and wealth

managers, becoming technology integrators and

component based providers of complete solutions

to their customers. It's a completely different way

of thinking.”Source: Chris Skinner

#RetailBanking

Learn how your bank can close the digital gap to increase

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