Financial Inclusion & Rural Devolopment& Rural …...food & agribusiness sector. Supporting rural...

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Rabo Development 2016 Financial Inclusion & Rural Devolopment Financial Inclusion & Rural Development

Transcript of Financial Inclusion & Rural Devolopment& Rural …...food & agribusiness sector. Supporting rural...

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Rabo Development 2016

Financial Inclusion & Rural DevolopmentFinancial Inclusion & Rural Development

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INPUTS

OPERATIONS

OUTPUTS

EFFECTS

IMPACT

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Introduction

Access to financial services empowers people in rural environments in developing countries. It supports entrepreneurship, prosperity and food security.

Rabobank has a unique and leading position in the global

food & agribusiness sector. Supporting rural societies is a

natural fit for Rabobank and is part of our cooperative heritage.

Rabobank’s worldwide mission to feed the world sustainably is

at the foundation of our Banking for Food strategy.

Rabo Development cooperates with financial institutions in

emerging markets. In 2016, our investment portfolio comprised

nine strategic partnerships with banks in Africa and Latin

America, with minority equity participations in all of these.

The common denominator of these banks is their ambition to

enhance rural development and financial inclusion.

Rabobank’s Banking for Food Partnerships

It is our strong belief that sustainable partnerships and coalitions

are decisive in our joint challenge to produce sufficient food

for 10 billion people in 2050, demonstrated by our unique

combination of capital investments and tailored advisory.

Measuring impact

In this impact report we zoom in on the nine partner banks

and our advisory activities. We focus on the indicators that

correspond with Rabobank Partnerships’ mission: financial

inclusion, rural development, and food security. To illustrate our

approach of combining finance and advisory services, we have

also included a couple of case studies.

We invite you to read this impact report and join us in our

ambitions in the years ahead of us.

Yours sincerely,

Marianne Schoemaker

Head of Banking for Food Partnerships

CEO Rabo Development BV

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Content

Banking for Food 5

How we work 10

Timeline 11

How to read 12

India: Rural financial services 13

Ghana: Blended finance in the cocoa-sector 17

Myanmar: Developing agri-machinery finance 19

Rabo Development: rural outreach and impact 23

Brazil: Banco Sicredi 25

Paraguay: Banco Regional 27

Latin America: LAAD 29

Mexico: Banco Finterra 31

Tanzania: NMB Bank 33

Mozambique: BTM 35

Rwanda: BPR 37

Uganda: dfcu 39

Zambia: Zanaco 41

Portfolio overview 43

Contacts 45

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“As the leading global food and agriculture bank, Rabobank does not only finance food and agribusiness, but also shares knowledge and facilitates networks throughout the entire food and agriculture value chain. As such we aim to promote a sustainable food supply worldwide”.

Berry Marttin, Chairman of the Shareholder Council of Rabo Development and Member of the Executive Board of Rabobank.

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Every year over

3,000,000

children die of hunger

More than 1.4 billion people

are overweight, 1/3 of whom are

obese

Roughly one in

every six Americans

suffered from a

foodborn disease

More than 800 million people are

chronically hungry

158 New born inhabitants/

min. of which 154 from

expanding populations in

emerging and developing regions

1/3 of globally produced

food is wasted, due to lack of

know-how, improper handling,

transportation or storage

Ongoing spikes in agricultural

commodity prices

Value creation throughout the

chain is unevenly distributed

Reducing number of farmers

• Every 20 years the number of people

depending on 1 farmer doubles

• For every 350 people in New

York there is only one farmer to

produce food

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The world is growing with 5

millions more mouths to feed

every month. That is a city with

the size of Singapore

Agricultural land

per capita has halved

since the 1960’s

Need to produce

more, with less

ecological impact

Banking for Food

Stimulate Balanced Nutrition

Enhance Stability

Improve Access to Food

Increase Food Availability

Food security concerns us all. The world population is growing,

living longer and, on average, becoming more affluent. As

a consequence the demand for food is expected to rise by

some 60% by 2050. At the same time we are running out of

both the natural resources needed to sustain agriculture and

options to expand arable land acreage and we need to reduce

the ecological footprint of agribusiness. So the food and agri

value chain will have to produce more with less, ensuring

sustainability of resources and value chains and economic

viability for the long term. Food security is a vastly complex issue.

To make it somewhat more surveyable, four dimensions of food

security have been identified: increasing the availability of food,

improving access to food, promoting balanced, healthy nutrition,

and increasing stability. Rabobank, being a leading global F&A

bank, aims to promote a sustainable food supply worldwide.

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CAPITAL

FINANCIAL INCLUSION

RABOBANK NETWORKS

COMMERCIAL LINKAGE TO PARTNERS

TECHNICALASSISTANCE

RURAL DEVELOPMENT

SUPPORTIVE SERVICES

FOOD SECURITY

Inputfrom Rabo

Development.

Impactresulting

from Rabo

Development’s

work.

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Rabo Development builds on Rabobank’s rich experience in agriculture, cooperatives and banking. We want to reach the unbanked, regardless of whether they are smallholders, SMEs or private individuals.

Throughout its history, dating back to the nineteenth

century, Rabobank has faced many challenges in serving

its members and customers, leading to a longlist of

lessons learned. Knowing that others in emerging

markets face more or less similar quests today, we are

convinced it will be beneficial for all to put this knowledge

and experience to work, particularly by focusing our

contributions on increasing food security and financial

inclusion. Whereas Rabo Development seeks partnerships

with financial institutions in emerging markets through

capital participation, commercial linkages and networks,

its subsidiary Rabo International Advisory Services

(RIAS) pursues extensive knowledge transfer through its

consultancy services.

Rabo Development

How we work

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1989

2004

2006

2005

2007

2008

2011

2013

2015

20162017

Rabo International Advisory Services is established, providing technical assistance to cooperatives and financial institutions in emerging and developing markets.

Rabo Development is established through which Rabobank initiated to take minority investments in Financial Service Providers in emerging and developing markets.

Rabo Development entered into a strategic partnership with NMB Bank in Tanzania.

Rabo Development partners with BTM in Mozambique.

Rabo Development partners with BPR in Rwanda and Zanaco in Zambia.

Rabo Development partners with Banco Regional in Paraguay.

Rabo Development partners with Banco Sicredi in Brazil.

Rabo Development partners with dfcu

in Uganda.

Rabo Development includes LAAD in its portfolio, since 1978 already a partner of Rabobank Curacao. Also Finterra, a partner of Rabobank Mexico since 2007, is now managed by Rabo Development.

Rabo Development joins forces with Norfund and FMO by launching Arise Invest, in which Rabobank holds a 25% share. Arise manages the equity stakes in NMB, Zanaco, dfcu, BPR and BTM.

Rabo Development

Timeline

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Rabo Development and its partners have closely cooperated to collect data based on comparable definitions. Doing so allows Rabo Development to present information in an accurate manner on portfolio level. For ease of reading and a correct interpretation of the data, please refer to the remarks below.

Currency in US dollars

For comparison reasons, all amounts are converted to US Dollar.

Please note that the underlying trends in the loan and deposit

portfolio in local currency may deviate from the ones presented

in US Dollar.

Measurement

The moment of measurement is December 31st, 2016.

Comparison

It is important to bear in mind that our strategic partners vary in

nature and heritage. Additionally, the partner banks use a range

of systems and methodologies in their daily operations. Despite

the joint efforts made, differences in the applied definitions

are inevitable. Consequently, a simple comparison of banks is

not desirable. The data in this report merely gives a high-level

overview of the partner bank’s operations in a certain country.

Rabo Development

How to read

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In India, Rabo Development has partnered with Andhra Pradesh State Cooperative Bank (APCOB) and Telangana State Cooperative Apex bank (TSCAB). The three parties worked closely together during a technical cooperation project between 2012 and 2016.

The cooperative banking network in India is unparalleled in

its ability to reach out to each corner of India, as it is linked

with about 100,000 cooperative societies. These are important

vehicles for providing agriculture production loans to

smallholder farmers that would otherwise not have access to

loans. Yet by focusing almost exclusively on this target group,

cooperative banks are underutilizing their potential to serve

rural India with a much wider and more suitable product

portfolio, and modernized distribution channels.

APCOB & TSCAB have shown the ambition to live up to their

full potential. Before 2012, the vast majority of the network was

unconnected, as only the APEX institutions were operating a

core banking system. The banks’ payments, cards and ATMs

were set up on a proprietary basis, severely limiting usage of

these facilities. The banks did not facilitate realtime payments,

and did not operate direct channels, such as internet banking,

e-commerce and mobile phone banking.

Advisory Case: India

Rural financial services

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From 2012, the banks started implementing a core banking

solution to connect all their banking branches in one IT system,

and sought cooperation – supported by IFC and Rabobank

Foundation – with Rabo Development to assist them in their

transformation process. This cooperation included a wide array

of topics. The development of IT – also as a means of product &

service delivery – proved critical in successfully providing clients

with safe, secure and accessible means for depositing their

funds, performing transactions, and accessing their accounts.

Supported by Rabo Development, the banks have shown

strong commitment to their own transformation. They

established a joint IT & operations department, headed by an

experienced Chief Information Officer (CIO) recruited from the

market. As of 2014, strong efforts were made to:

• Bring the full network (inclusive of cooperative societies)

online

• Offer interoperable payment services

• Develop their own network of ATMs and point of sales (PoS)

• Develop and implement mobile phone banking solutions

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…. And it works! By 2016, APCOB and TSCAB introduced

interoperable bank cards to their clients, and have since

distributed about 3 million debit cards to clients. Combined,

they operate a growing network of 208 ATMs, and 1,942

merchant point of sales. Both networks are introducing mobile

phone banking to clients. Currently, 4,500 customers use

mobile phone banking, which also facilitates real-time utility bill

payments, and top-ups. In Telangana, TSCAB has introduced a

mobile ATM, which not only enables them to serve customers

more closely, but has also helped the bank in identifying

underserved areas, where the bank is now opening new

branches, and attracting new clients.

These important steps are taking the cooperative networks in

Andhra Pradesh and Telangana a large step closer to realizing

their ambition of becoming sustainable, modernized and client-

centric rural banks. Rabo Development is committed to provide

continued support to our partners, as well as to cooperative

banks across India.

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Ghana is the second largest cocoa producing nation in the

world, and cocoa accounts for 19% of Ghanaian foreign exports.

It is a critical component of the Ghanaian rural economy, yet

the majority of cocoa farmers struggle to make a living. Low

productivity is a significant cause of this poverty. Climate

change predictions for cocoa growing regions in Ghana show

that growing conditions are expected to decline as trees

become more susceptible to changes in precipitation.

To increase productivity, farmers need to implement Climate

Smart Agricultural (CSA) practices, including farm management

adjustment, cocoa tree stocks renovation & rehabilitation (R&R),

and crop diversification. This requires upfront investments that

smallholder farmers currently cannot afford. Other stakeholders

are unwilling to finance due to high perceived risks. For financial

institutions and investors, lending for CSA farm improvements is

costly and risky.

Advisory Case: Ghana

Blended finance in the cocoa sector

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Key risks and barriers which are relevant to unlock finance for

CSA adoption are:

• Erratic weather patterns

• Lack of collateral

• Information and transaction costs

Taking into account these risks and barriers, RIAS designed

an integrated blended-finance solution to unlock long-term

funding based on a business case that shows a good return on

investment of renovation & rehabilitation at farm level.

The financing solution is based on the credit worthiness of

COCOBOD (Ghana Cocoa Board) that has to secure repayment

through the spread it makes between the producer price and

the net price paid by exporters. The solution mitigates the

currency risk as well, as the facility will be drawn in USD and

will be repaid in USD, with the payments from the exporters to

COCOBOD.

At the time of writing this brochure, RIAS is investigating

the feasibility of the finance solution through COCOBOD

in more detail, with the goal of starting a pilot to test the

solution in practice. The outcome will be a proof of concept

to demonstrate and verify the proposed solution in practice.

Rabobank will also approach other stakeholders, such as impact

investors, to provide long-term funding so that the solution can

be scaled up after a successful pilot program.

• Lack of financial means

• Low yields

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Founded in 1993, Yoma Bank is Myanmar’s fourth largest bank by

assets with more than 3,000 employees and 72 branches across

the country. In December 2015, Yoma Bank and LIFT, a multi-

donor, UNDP administered trust fund, signed an innovative

deal to stimulate access to finance for Myanmar’s underserved

agricultural community. The technical assistance for the

implementation of this Agribusiness Finance Programme (AFP) is

provided by RIAS by means of two permanent consultants and a

separate Technical Assistance programme in collaboration with

the Embassy of the Kingdom of the Netherlands.

As interest rates are capped in Myanmar, banks generally shy

away from lending to high risk sectors such as agriculture as

it is not possible to price the interrelated risks. Under the AFP

agreement, LIFT provides Yoma Bank with a first loss buffer

that stimulates the bank to lend to the agricultural sector

while simultaneously making the terms and conditions more

attractive for agricultural players with little upfront cash but

large potential.

The AFP team, comprised of two RIAS consultants and five

Myanmar nationals, started mid-2016 with a mandate until

December 2018, when the LIFT programme comes to an end.

By mid-2017, Yoma Bank had financed 4,000 units of agricultural

equipment under the AFP, with a total value of MMK 100bln

(circa USD 74mln). On the back of a USD 9mln first loss buffer,

this implies a multiplier of more than 8 times. These strong

results, and the impact that can be achieved by leveraging

development aid funds by involving the private / financial

sector, have been very well received by the donor community

in general and LIFT in particular.

Advisory Case: Myanmar

Developing agri- machinery finance

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Equipment includes mostly 4-wheel tractors with implements

but also harvesters, 2-wheel tractors and trucks. Financing

is provided through a Hire Purchase (HP) agreement with a

maximum tenor of three years and a minimum downpayment

of 10%. Lowering the downpayment from 30% to 10% proved

instrumental in guaranteeing a large offtake of the AFP HP

product as farmers found themselves in a position to invest

in larger, more powerful agricultural equipment. Overall, it is

estimated that around 100,000 families have been reached

through AFP HP by means of the rental services that many new

tractor owners provide.

The improvements that RIAS consultants introduced to the

HP product during this time frame include the introduction of

more comprehensive legal documentation, the implementation

of a dealer scorecard, a policy for overdue accounts and the

initiation of after-sales calls to clients. Two Rabobank experts

were engaged for one week in relation to the introduction of

an online dealer portal, the work which is expected to come

on stream late 2017. In collaboration with USAID, extensive

data gathering was initiated to support the development of a

scorecard model for farmers.

180

160

140

120

100

80

60

40

20

0

Hire Purchase under AFP

Total Hire Purchase volume financed by Yoma Bank

2014 2015 2016 2017

Volu

me

in M

yanm

ar K

yatt

Bill

ion

Conventional Hire Purchase

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In addition to the successful rollout of the agri HP product,

the AFP team introduced a number of agri-specific financial

products including a borrowing base overdraft and a payables

purchase product in the corn, fertiliser and farm inputs value

chains. Moreover, a funding product for microfinance institutions

was launched. The back-to-back, semi-secured term loan

structure provides Myanmar MFIs with an FX hedge against

dollar exposure while providing access to local currency funding.

The introduction and roll-out of the above initiatives is going

hand in hand with local capacity building and the training

of Yoma Bank staff. Members of the AFP team are learning

how to monitor and apply borrowing base limits. Staff in the

Credit Risk Department are becoming familiar with audited

financial statements and analysing cash flow. The bank as a

whole is slowly getting more comfortable with semi-secured

lending versus the fully secured structures that are the norm

in Myanmar banking land. The banking sector in Myanmar

is relatively small and underdeveloped, and formal access to

finance in the agricultural sector is still very limited. The LIFT-

Yoma Bank collaboration, supported and implemented by RIAS

consultants, is one successful example of how to tap into the

huge potential of this nascent agricultural powerhouse through

financial sector development.

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1965Branches

14.2 bln.Credit Portfolio

7,282,553Customers

4,941,441Mobile and Internet

Banking Subscriptions

14.5 bln.Deposits

5,166ATMs

29%

rural areas

50%

food&agri

28%

rural private individuals

Rural outreach and impact

Rabo Development

23

Total Portfolio

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In 1902, a group of people set up a financial fund with their own money, as a solution for their economic and social needs. In 2016, this mission - called Banco Cooperativo Sicredi - is still successful.

Rabobank has a minority share in Banco Cooperativo Sicredi

since 2011, whose cooperative identity reveals multiple

similarities with Rabobank’s history in the Netherlands. Today,

Sicredi comprises 117 cooperatives all over Brazil.

Social and economic impact

For crop year 2015/2016, Sicredi was recognized as the financial

agent with the highest investment in Brazil’s National Family

Agriculture Reinforcement Program. In 2016, Sicredi received a

distinction from the International Finance Corporation (IFC) for

the Best Structured Finance Transaction.

Sicredi maintained in 2016 program activities with school

communities in 274 municipalities, a growth rate of 10%

compared to 2015. Through this program, Sicredi reached

219,866 students, 18,743 teachers and 1,428 schools.

“Sicredi has a comprehensive portfolio of products and services designed to meet the financial needs of our members, driving improved quality of life and environmental benefits”. João Francisco Sanchez Tavares, Executive Director of Banco Sicredi

Banco Sicredi

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Banco Sicredi

Brazil

Main Agri Sectors Financed

3 mln.

2 mln.

1 mln.

0

1.00 mln.

0.75 mln.

0.50 mln.

0.25 mln.

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

Mixedfarming

Soy

Credit portfolio( agri)

10 bln.

8 bln.

6 bln.

4 bln.

2 bln.

02013 2014 2015 2016

Rabo Development 24% equity stake

Maize

9.9 bln.Deposits

1,005,739Internet Banking

Subscriptions

4,042ATMs

60%

food&agri

9.8 bln.Credit Portfolio

20%

rural private individuals

3,175,848Customers

16%

rural areas

1,389Branches

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Banco Regional is one of the main Paraguayan banks allocating significant resources to the agriculture sector. Rabo Development established a strategic partnership with Banco Regional in 2008.

Banco Regional is devoted to developing and stimulating new

products and services in accordance with its customers’ needs.

Innovation takes place in terms of technological channels for

mobile banking and internet banking.

Social and economic Impact

Banco Regional contributes to rural development and the

agricultural value chain. The bank works on financial education

with its customers as it has the ambition to strengthen clients’

knowledge in the field of personal finance. Banco Regional is also

a founding member of the Round Table on Sustainable Finance

and Environmental policies: the proper handling of environmental

issues is now implemented in Banco Regional’s credit policy.

“Banco Regional is focused on its clients, particularly those involved in the primary and manufacturing sectors. We focus on continuous growth of our country’s economy and wellbeing of our communities.“ Raúl Vera Bogado, Executive Chairman

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Banco Regional

Paraguay

Main Agri Sectors Financed

37Branches

2.1 bln.Credit Portfolio

98,199Customers

20,622Internet Banking

Subscriptions

1.7 bln.Deposits

120,000

100,000

80,000

60,000

40,000

20,000

0

8,000

6,000

4,000

2,000

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

Mixedfarming

Soy

97ATMs

Credit portfolio( agri)

2.5 bln.

2.0 bln.

1.5 bln.

1.0 bln.

0.5 bln.

02013 2014 2015 2016

43%

rural areas

45%

food&agri

5% ru

ral p

rivate individuals

Beefcattle

Rabo Development 38% equity stake

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LAADLAAD focuses on export-oriented agri-compa-nies in Latin America. LAAD is active in 17 Latin American countries and involved in a broad variety of agribusiness sub-sectors.

Its mission is to finance small- and medium-sized agribusiness

projects. LAAD aims to promote sustainable production that will

feed the world’s growing population.

LAAD is grateful to be able to contribute to this

fundamental goal.

Social and economic impact

LAAD is supported by its 12 strategic shareholders, of which

each is either active in the F&A value chain or involved from a

developmental perspective. Starting its operations in the late

1960s, the company steadily grew in terms of clients, outreach,

and sectors, as well as the loans it provided to export-oriented

primary producers all over the continent.

“Projects don’t pay, people do. That is why our personal touch, along with our human capital, are our most valuable assets.” Benjamin Fernández III,Chairman of the Board

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Latin America

LAAD

Main Agri Sectors Financed

1000

750

500

250

02013 2014 2015 2016

Customers( rural)

Credit portfolio( agri)

600.000

400.000

200.000

02013 2014 2015 2016

Rabo Development 8% equity stake

98%

food&agri

100%

ru

ral areas

668,628Credit Portfolio

862Customers

21Branches

GrainsFruit and vegetables

Beefcattle

100%

ru

ral clients

As a 100% agrifinance bank, LAAD is not deposit taking and consequently does not operate ATMs and internet banking activites.

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Banco FinterraBanco Finterra is focused on becoming the leading financial services provider for food and agriculture enterprises (SMEs) in Mexico. Banco Finterra’s offices are strategically located in regions where food and agriculture activities are most relevant.

Mexico is the world’s top avocado exporter, number two in

tomatoes, number three in chilies and peppers and number

four in berries. Banco Finterra foresees an important role in

continuing to provide financial services to these food and agri

exporters through its extensive network in the value chain.

Social and economic impact

During 2016, one of Banco Finterra’s most important initiatives

has been to work closely with leading agribusiness companies

in developing supply chain financing programs. Every day,

Finterra helps clients reach their potential and realize their

aspirations. Finterra is convinced that by adhering to the service

model of quality, amiability and speed the bank will be the best-

in-class financial services provider to food and agri clients.

“Our purpose is to provide best-in-class financial services to our clients and build long-term relationships.” Mark McCoy, CEO Banco Finterra

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Mexico

Banco Finterra

Main Agri Sectors Financed

Customers( rural)

Credit portfolio( agri)

200 mln.

150 mln.

100 mln.

50 mln.

02013 2014 2015 2016

Rabo Development15% equity stake

92%

food&agri

100%

ru

ral clients

94%

rural areas

169 Credit Portfolio

425Customers

18Branches

Fruit Horticulture Cattle

1000

750

500

250

02013 2014 2015 2016

As a 100% agrifinance bank, Banco Finterra is not deposit taking and consequently does not operate ATMs and internet banking activites.

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NMB BankNMB Bank is one of the largest commercial banks in Tanzania. In 2005, the Tanzanian government began a privatization process. Rabo Development supports NMB in its development to a full-fledged commercial bank.

NMB has always been committed to making financial services

accessible to all Tanzanians. In many areas, NMB is the only bank

around. The NMB banking agents are spread out across the country.

Social and economic impact

It is NMB’s ambition to increase financial capability among Tanzania’s

youth. NMB focusses on awareness with regard to savings and

finance support to parents. To achieve this objective, the bank has

launched a financial capability program for country’s youth. For

example by focusing on providing junior accounts (for primary

schools) and a new teen account (for secondary schools). NMB’s

aim is to teach children how to deal with money and savings. This

project highlights NMB’s positive social and economic impact.

33

“With ongoing longer-term technical assistance from Rabo Development, NMB Bank has been able to provide digital banking services to our customers, greatly enhancing financial inclusion across Tanzania” Ineke Bussemaker, Managing Director NMB

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NMB Bank

Tanzania

34

Main Agri Sectors Financed

188Branches

1.3 bln.Credit Portfolio

2,178,700Customers

6,606Internet Banking

Subscriptions

1.7 bln.Deposits

2.5 mln.

2.0 mln.

1.5 mln.

1.0 mln.

0.5 mln.

0

1.50 mln.

1.25 mln.

1.00 mln.

0.75 mln.

0.50 mln.

0.25 mln.

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

CoffeeTobacco Cashew

670ATMs

Credit portfolio( agri)

1.2 mld.

1 mld.

0.8 mld.

0.6 mld.

0.4 mld.

0.2 mld.

02013 2014 2015 2016

64%

rural areas

2% fo

od&agri

46%

rural private individuals

Rabo Development 35% equity stake

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35

Banco Terra Mozambique (BTM) is a Mozambican commercial bank. BTM was founded in 2008 by four investors with a great deal of experience in emerging markets.

BTM’s main objective is to provide the country’s population

in urban and rural areas with access to a full range of

financial services. Its aim is to be a sustainable, and therefore

profitable, bank.

Social and economic impact

BTM initiated an innovative service to improve rural outreach

in Mozambique. Instead of waiting for customers to visit the

branches, the bank is now actively approaching new customers

via so-called tablet solutions. BTM wants to contribute to a

harmonious and sustainable socio-economic development. The

bank is physically present with 10 business units throughout

Mozambique. BTM was established in 2008 as a greenfield

operation together with Gapi, Norfund and KfW.

“BTM is distinguished by personalized, friendly service, and without large demonstrations of luxury. We want to be as effective as possible to our customers.” Manuel Aranda da Silva, Chairman of the Board of Directors

BTM

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36

Mozambique

BTM

Main Agri Sectors Financed

50,000

40,000

30,000

20,000

10,000

0

2,500

2,000

1,500

1,000

500

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

Credit portfolio( agri)

50 mln.

40 mln.

30 mln.

20 mln.

10 mln.

02013 2014 2015 2016

20%

rural areas

44%

foo

d&agri

65%

rural private individuals

Rabo Development 46% equity stake

VegetablesMixed Framing

Fruit

27 mln.Deposits

1,167Internet Banking

Subscriptions

19ATMs

39 mln.Credit Portfolio

42,322Customers

10Branches

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37

BPRBanque Populaire de Rwanda (BPR) traces its origins back to the community-based savings and credit schemes. BPR is a universal bank and a key player in retail, SME and corporate banking.

BPR is Rwanda’s second-largest bank in terms of equity capital,

but runs the largest branch network of all banks operating in

the country. Through its network of 192 branches and outlets,

the bank plays an important role in providing financial services

in rural areas.

Social and economic impact

BPR services the underbanked segments. This makes BPR a

responsible and innovative institution in Rwanda. Moreover,

most individual borrowers with a job also have a small plot

of land in the Rwandan countryside. The salary-based loans

extended by BPR can also be partially based on the steady

income from that plot of land. This policy increases BPR social

and economic impact in rural areas.

“The bank has created a genuine sense of belonging for its account holders and welcomes all people in Rwanda, regardless of their financial status.”

BPR

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38

Rwanda

BPR

Main Agri Sectors Financed

1,000,000

800,000

600,000

400,000

200,000

0

300,000

250,000

200,000

150,000

100,000

50,000

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

Credit portfolio( agri)

250 mln.

200 mln.

150 mln.

100 mln.

50 mln.

02013 2014 2015 2016

61%

rural areas

6% f

oo

d&agri

Rabo Development 15% equity stake

CoffeeTeaMixed Farming

231 mln.Deposits

0Internet Banking

Subscriptions

105ATMs

206 mln.Credit Portfolio

546,952 Customers*

192Branches

*no data available on client’s rural presence

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39

dfcu has a strong presence in the SME market in Uganda. The bank is expanding into retail banking and agricultural finance.

As part of the financial inclusion initiatives, dfcu partnered with

mobile phone companies. These partnerships enable customers to

deposit and withdraw money from their bank accounts by phone.

Social and economic impact

This year, dfcu has supported the establishment of over 14,000

investment clubs and provided financial literacy training.

A positive social and economic impact has been achieved

through the establishment of the dfcu Women in Business (WiB)

program. Over 6,000 people have accessed dfcu WiB loans to

help their businesses grow. dfcu Bank sponsors the ‘Uganda Best

Farmer’ program. dfcu does this via educative farm tours and

farmer exchange programs with the Netherlands. In partnership

with Rabobank Foundation, dfcu is setting up an agriculture

centre that will support the transformation of small farmers.

“We focused on driving growth in our chosen market segments, customer satisfaction, innovation and operational excellence, ensuring that dfcu delivered a strong performance in 2016.” William Sekabembe, Executive Director & Chief of Business

dfcu

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40

dfcu

Uganda

Main Agri Sectors Financed

300,000

200,000

100,000

0

200,000

150,000

100,000

50,000

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

Credit portfolio( agri)

300 mln.

200 mln.

100 mln.

02013 2014 2015 2016

52%

rural areas

12%

foo

d&agri

12%

rural private individuals

Rabo Development 28% equity stake

MaizePoultryTea

318 mln.Deposits

7,856Internet Banking

Subscriptions

42ATMs

236 mln.Credit Portfolio

249,245Customers

42Branches

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41

Zanaco believes in improving lives and meeting the needs of citizens by promoting sustainable development.

Zanaco is among the top-3 banks in Zambia, having the

largest branch and agency network of all banks in the country.

Through innovations and its presence in rural areas, the bank

strives to “bank the unbanked”. Zanaco also contributes to rural

development through its ongoing commitment to the Food &

Agriculture sector.

Social and economic impact

Zanaco remains committed to raising financial literacy levels

among Zambian citizens, through education, training and the

use of media. The bank consistently receives Financial Literacy

Awards from the Bank of Zambia. Zanaco’s CSR initiatives are also

focused on health, education, water support and environmental

support. The bank has recently donated a mechanised drinking

water system to a Primary School in the Copperbelt Province,

supporting a community of 1,500 people.

“48 years and still on track...with a refreshed ambition to be the top transactional and digital bank in Zambia by the year 2020!” Maria Karima, Head Corporate Affairs

Zanaco

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42

Zanaco

Zambia

Main Agri Sectors Financed

1.0 mln.

0.8 mln.

0.6 mln.

0.4 mln.

0.2 mln.

0

1.00 mln.

0.75 mln.

0.50 mln.

0.25 mln.

0

2013 2014 2015 2016

Customers( rural)

Mobile bankingsubscriptions

2013 2014 2015 2016

Credit portfolio( agri)

600 mln.

400 mln.

200 mln.

02013 2014 2015 2016

34%

rural areas

31%

foo

d&agri

20%

rura

l private individuals

Rabo Development 46% equity stake

FishingMaizeMixed farming

630 mln.Deposits

35,835Internet Banking

Subscriptions

191ATMs

368 mln.Credit Portfolio

1 mln.Customers

68Branches

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4343

Partnerbanks Latin America

Legenda

Mexico

Brazil

Paraguay

Banco Sicredi

Banco Regional

LAAD

Banco Finterra

24% stake

38% stake

8% stake

15% stake

37Branches

2.1 bln.Credit Portfolio

98,199Customers

43%

rural areas

45%

food&agri

5% ru

ral p

rivate individuals

60%

food&agri

9.8 bln.Credit Portfolio

20%

rural private individuals

3,175,848Customers

16%

rural areas

1,389Branches

98%

food&agri

100%

ru

ral areas

668,628Credit Portfolio

862Customers

21Branches

100%

ru

ral clients

92%

food&agri

100%

ru

ral clients

94%

rural areas

169 Credit Portfolio

425Customers

18Branches

Branches Credit Equity stake Customers

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44

Portfolio overview

44

Partner banks Africa

UgandaRwanda

TanzaniaZambia

Mozambique

NMB

BTM

BPR

dfcu

Zanaco

35% stake

46% stake

15% stake

28% stake

46% stake

188Branches

1.3 bln.Credit Portfolio

2,178,700Customers

64%

rural areas

2% fo

od&agri

46%

rural private individuals

20%

rural areas

44%

foo

d&agri

65%

rural private individuals

39 mln.Credit Portfolio

42,322Customers

10Branches

61%

rural areas

6% f

oo

d&agri

206 mln.Credit Portfolio

546,952 Customers*

192Branches

52%

rural areas

12%

foo

d&agri

12%

rural private individuals

236 mln.Credit Portfolio

239,245Customers

42Branches

34%

rural areas

31%

foo

d&agri

20%

rura

l private individuals

368 mln.Credit Portfolio

1,000,000Customers

68Branches

*no data available on client’s rural presence

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45

Partner banks

Contacts

Would you like to stay informed about our activities?

Website: www.rabobank.com/rabodevelopment

Phone: +31 (0)30 216 3670

Email: [email protected]

BPR Rwanda www.bpr.rw

BTM Mozambique www.btm.co.mz

dfcu Uganda www.dfcugroup.com

NMB Bank Tanzania www.nmbtz.com

Zanaco Zambia www.zanaco.co.zm

Banco Regional Paraguay www.regional.com.py

Sicredi Brazil www.sicredi.com.br

Banco Finterra Mexico www.bancofinterra.com

LAAD Latin America www.laadsa.com

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