FastTrack for Dynamics 365 for Operations · •Add the Dynamics 365 for Operations site as a...
Transcript of FastTrack for Dynamics 365 for Operations · •Add the Dynamics 365 for Operations site as a...
Financial reportingTo discuss financial reporting setup and report list, LCS and finding hotfixes, and when you should re-set the data mart in a UAT environment.
Format: 1 hour Skype call
Attendees: Key Stakeholders from Customer, Partner teams. Solution Architects, Functional and Technical Leads are mandatory.
• Using financial reporting
• Setup
• Report list
• Click once designer
• Data mart
• When to reset the data mart in UAT
• How to reset
• How to log a service vs support case
• LCS/Troubleshooting
• Finding a KB article and what rollups exist
• Finding and applying hotfixes
• Troubleshooting
• Roadmap
AGENDA
Click once designer
• Troubleshooting tips if Report designer doesn’t launch:• Add the Dynamics 365 for Operations site as a Trusted Site in Internet
Explorer. Internet Explorer > Internet Options > Security tab. Set the level to Medium-Low or Low.
• Disable pop up blockers in the browser.
• Chrome requires a third-party ClickOnce plugin, search on Chrome web store
• Confirm that .NET version 4.6.2 is installed.
Architecture overview
Working with the data mart
• Used to generate financial reports
• Data is synced from Operations to the data mart using the process services
• Uses SQL Server tracking
• 3-6 day retention policy
Data mart reset
• Clears all tables in the data mart except for some versioning
• Clears select tables in the financial reporting database• Company, users
• Clears financial reporting related tables in Operations database
When NOT to reset
•Operations and financial reporting databases are copied and restored in sync
•Testing general functionality and Operations and Financial reporting are not in sync
•You have incorrect data with no known cause
When to reset
•Operations was restored from source, and financial reporting was kept in place
•Financial reporting process service has not been running for more than 3 days
•Change tracking tokens have been lost or reset on the source database
•Mass changes were made to Operations outside of normal operations process
How to reset the data martPreparation
Shutdown the process service on all BI machines
Open a PowerShell prompt as Administrator
Navigate to Financial reporting\Server\MRDeploy folder
Running the reset
Type Import-Module .\MRDeploy.psd1
Type Reset-DatamartIntegration -Reason OTHER –ReasonDetail
Enter a reason for the reset, for example ‘Imported new database’
Accept the warning to stop the process service
After the reset
Transactional and dimension data take time to sync
Size of financial data and database tier determine the overall time
Reports run before sync may be incomplete
Use query to determine if all tasks are finished:
• select t.name, s.StateType, s.Progress from Scheduling.TaskState s, Scheduling.Task t where s.TaskId = t.Id and s.StateType <> 5
• State 5 ==Completed
• State 7 ==Completed with errors, but wait to see if it clears up
Log a support case if:• If you suspect a bug• See a report with incorrect amounts• Do NOT just re-set the data mart, log a
case to evaluate the root cause
Using LCS and Troubleshooting Financial reporting• How to use LCS Issues Search
• How to find and apply financial reporting hotfixes in LCS
• LCS Financial reporting troubleshooting
Helpful Financial reporting “All logs” Search termsProviderName
(also a Search term)
Primary associated info Helpful Search terms
Microsoft-Dynamics-MR All Financial reporting logs <ActivityID>
MR-Reporting Report processing related activities/functions on services FinancialReportingTask, GLRequestTask
MR-Integration SQL Bulk copy writing (start/stop) BulkWriteTask, FactProvider
MR-SchedulerTasks Integration Task # of records written, deleted, failed, filtered. *Integration map name*
Ex: “AX 2012 General Ledger Transactions to Fact”,
“Maintenance Task”, “AX 2012 Exchange Rates to Exchange
Rate”
MR-Logger General Errors, Warnings. Metadata service (service communication to
AOS) exceptions
MR-Sql Sql Open/Close events, Sql Connection Information, Long running SQL
queries
SqlQueryLongRunning
References
• Versions and update policies
• WIKI page for servicing
• Resetting the data mart
Financial reporting version information
Release Financial Reporting Version KB number
Fall Update (AX 7.1) 7.1.0.32
Fall Update HF1 7.1.1.3 3206858
Fall Update App HF1 3209720
Fall Update HF2 7.1.3.10 3216123
Fall Update HF3 7.1.4.9 4011354 (branch: App71)
4011355 (branch:AppRTW)
Fall Update HF3.1 7.1.5.0 4012071 (branch:App71)
4012072 (branch:AppRTW)
Fall Update HF4 7.1.6.10 4015173
Fall Update HF5 7.1.7.12 4019884
https://roadmap.dynamics.com/