Facilitation Skills

12
Ten Steps to Facilitating a Better Learning Experience

description

An overview of best practices for facilitating a learning and development session.

Transcript of Facilitation Skills

Page 1: Facilitation Skills

Ten Steps to Facilitating a Better Learning Experience

Page 2: Facilitation Skills

Set the tone

• Set a non-threatening environment from the start

• Adopt the mindset that there are no stupid questions; everyone is here to learn

2

Page 3: Facilitation Skills

3

Connect with the audience

• Use the ‘introductions’ to connect with each individual participant

• Reflect back on introductory statements

• That connection will serve you well throughout the session

Page 4: Facilitation Skills

Share experiences

• Provide stories and experiences and allow participants to do the same

• A lot of learning comes out of discussing real life examples

4

Page 5: Facilitation Skills

All in!

• Involve everyone – some participants need more encouragement than others to participate

• Find a way to include every participant

5

Page 6: Facilitation Skills

Learn by doing

• Incorporate activities that allow participants to practice concepts, reinforce learning and be exposed to other ideas and points of view

6

Page 7: Facilitation Skills

Mix it up!

• Have participants change seats

• Divide participants differently for each activity to allow interaction between as many as possible to enrich the learning experience

7

Page 8: Facilitation Skills

Create competition

• With the right group a little friendly competition can add a new dimension to any session

• Individuals or groups can compete in activities, answering questions or any other opportunities you can identify

8

Page 9: Facilitation Skills

Be prepared to adapt

• Depending on your audience, you may need to adapt the schedule and/or content

• Prepare in advance to make a smooth transition

9

You know what they say about the best laid plans . . .

Page 10: Facilitation Skills

Remember: a visual aid is only an AID!

• Avoid being a ‘talking head’ reading from a deck of slides

• Talking to the flipchart or whiteboard impacts your vocal strength

• Visuals should enhance your presentation; not be it

• YOU are the main visual

10

Page 11: Facilitation Skills

Enjoy yourself

• Energy is contagious

• If you are having fun, participants will be more relaxed, focused and attentive

11

Page 12: Facilitation Skills

Mary Gill

Learning and Development Consultant

[email protected]

(617) 838-6674

12