7 - Facilitation Skills
Transcript of 7 - Facilitation Skills
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Facilitation Skills
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Introduction
• Why do we use small-group activities during training?
• Can you share some examples of small-group activities you have used?
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Objectives
• Facilitate a small group activity• Facilitate the use of a case study• Facilitate the use of a role play• Conduct a brainstorming session• Facilitate a discussion
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Why small-group activities?
• Opportunity to learn from one another
• Involve all participants
• Create a sense of teamwork
• Provide for a variety of viewpoints
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Creating small groups
• Assign participants to groups• Ask participants to count off • Ask participants to form their own groups• Ask participants to draw a group number or
name
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Presenting instructions
• In a handout
• On a flipchart
• On a transparency or slide
• Orally by the trainer
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Typical instructions
• Directions• Time limit• A situation or problem to discuss, resolve or
role play• Participant roles (if a role play)• Questions for a group discussion
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After small-group activities
• Reports from each group
• Responses to activity questions
• Role plays developed and presented by participants in the small groups
• Recommendations from each group
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Advantages of case studies
• Participatory method of learning
• React to realistic and relevant cases
• Reactions often provide different perspectives and solutions to problems
• Develops problem-solving skills
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Sources of case studies
• Trainer experiences
• Medical histories/records, reference manuals, journals, etc.
• Experiences from healthcare staff, participants or clients
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Case study reaction exercises
• Analysis of the problem
• Focused questions
• Open-ended questions
• Problem solutions
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Sharing case study results
• Reports from individuals or small groups
• Responses to case study questions
• Role plays presented by individuals or small groups
• Recommendations from individuals or small groups
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Activity
• Work in small groups.
• As a group, answer the questions.
• We will discuss the answers as a large group.
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Advantages of role plays
• Highly motivational climate
• Active involvement in a realistic situation
• Experience a real-life situation without having to take real-life risks
• Gives participants an understanding of another person’s situation
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Conducting a role play
• Decide what the participants should learn (the objectives)
• Devise a simple situation
• Explain what the participants should do and what the audience should observe
• Discuss important features of the role play by asking questions of both the players and observers
• Summarize what happened in the session
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Activity
• Work in small groups
• Decide who will play each role.
• Review the roles of the players and the focus of the role play.
• Conduct the role play.
• Observers should answer the questions.
• Discuss in the large group.
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Question
• What is brainstorming?
• Why do we use brainstorming?
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Brainstorming Guidelines
• Establish ground rules (all ideas accepted, no discussion, no criticism)
• Announce the topic or problem
• Maintain a written record
• Involve the participants and provide feedback
• Review ideas and suggestions periodically
• Conclude by reviewing all the suggestions
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Question
• What is a discussion?
• How is a discussion different than a presentation?
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Discussion considerations
• Discussions involving more than 15 to 20 participants may be difficult
• Discussion requires more time than an illustrated lecture
• A poorly directed discussion may move away from the subject
• If control is not maintained, a few participants may dominate
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Types of discussions
• Group discussion
• General discussion
• Panel discussion
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Discussion techniques #1
• Arrange seating to encourage participant interaction
• State the topic as part of the introduction
• Shift the conversation from the facilitator to the participants
• Act as a referee and intercede only when necessary
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Discussion techniques #2
• Summarize the key points of the discussion periodically
• Ensure that the discussion stays on the topic
• Use the contributions of each participant and provide positive reinforcement
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Discussion techniques #3
• Minimize arguments among participants
• Encourage all participants to get involved
• Ensure no one dominates the discussion
• Conclude the discussion with a summary
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Activity
• In your groups, select a topic for brainstorming and a discussion.
• Identify a facilitator.
• We will ask at least one group to practice with the large group.