Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement...

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Important Identity Important Identity Theft Factors for Theft Factors for State and Local Law State and Local Law Enforcement Enforcement Donald Rebovich, Ph.D. Donald Rebovich, Ph.D. Executive Director Executive Director Center for Identity Center for Identity Management and Information Management and Information Protection, Protection, Utica College Utica College 2008 Economic Crime Institute 2008 Economic Crime Institute Conference Conference October 23, 2008 October 23, 2008

Transcript of Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement...

Page 1: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Expecting the Expecting the Unexpected:Unexpected:

Important Identity Theft Important Identity Theft Factors for State and Local Factors for State and Local

Law EnforcementLaw Enforcement

Donald Rebovich, Ph.D.Donald Rebovich, Ph.D.Executive DirectorExecutive Director

Center for Identity Management Center for Identity Management and Information Protection,and Information Protection,

Utica CollegeUtica College2008 Economic Crime Institute 2008 Economic Crime Institute

ConferenceConferenceOctober 23, 2008October 23, 2008

Page 2: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Center For Identity Management Center For Identity Management And Information ProtectionAnd Information Protection

Research goals:Research goals: Trends, causes, early detection, and Trends, causes, early detection, and

prevention of identity fraud and theftprevention of identity fraud and theft Impact of policy decisions, legislation, and Impact of policy decisions, legislation, and

regulatory actionsregulatory actions Improved identity authentication systems Improved identity authentication systems

Page 3: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.
Page 4: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Center for Identity Management Center for Identity Management and Information Protectionand Information Protection

Recent Research Recent Research Bureau of Justice Assistance (BJA) – United Bureau of Justice Assistance (BJA) – United

States Secret Service StudyStates Secret Service Study

Quantitative and qualitative analysis of a Quantitative and qualitative analysis of a sample of closed Secret Service criminal sample of closed Secret Service criminal cases (2000-2006) to detect and cases (2000-2006) to detect and synthesize patterns as they relate to synthesize patterns as they relate to identity fraud and theft. identity fraud and theft.

Results released in October, 2007Results released in October, 2007

Page 5: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

““Identity” – What is Identity” – What is

it?it?

• Do you “know” who your Do you “know” who your are?are?

• Do we “know” who you Do we “know” who you are? are?

• Do we sufficiently protect Do we sufficiently protect our identities?our identities?

• Have we become Have we become complacent about identity complacent about identity protection?protection?

• Do we play an indirect role Do we play an indirect role in “enabling” identity in “enabling” identity thieves?thieves?

Page 6: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IIdentity Theft – Who dentity Theft – Who

Protects Protects Us?Us?

• What role does the federal What role does the federal government play?government play?

• What role does local/state What role does local/state enforcement play? enforcement play?

• Is local/state enforcement Is local/state enforcement “sensitized” to identity theft “sensitized” to identity theft enforcement?enforcement?

• How does enforcement How does enforcement respond to identity theft “red respond to identity theft “red flags”flags”

Page 7: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

U.S. Bureau of Justice Assistance U.S. Bureau of Justice Assistance Study:Study:

Patterns and Trends of Identity Patterns and Trends of Identity TheftTheft

The following research material is derived The following research material is derived from:from:

“ “Identity Fraud Trends and Patterns: Identity Fraud Trends and Patterns: Building a Data-Based Foundation for Building a Data-Based Foundation for Proactive Enforcement” by Gordon, Proactive Enforcement” by Gordon, Rebovich, Choo and Gordon. Economic Rebovich, Choo and Gordon. Economic Crime Institute Annual Conference, Crime Institute Annual Conference, (October 22, 2007).(October 22, 2007).

Report available at Report available at www.cimip.org

Page 8: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

U.S. Bureau of Justice Assistance U.S. Bureau of Justice Assistance Study:Study:

Patterns and Trends of Identity Patterns and Trends of Identity TheftTheft

First empirical study of identity theft cases First empirical study of identity theft cases in U.S.in U.S.

517 U.S. Secret Service cases from 2000-517 U.S. Secret Service cases from 2000-20062006

Offender, offense and case process variablesOffender, offense and case process variables

Objective: Apply results to improve control Objective: Apply results to improve control effortsefforts

Page 9: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

U.S. Bureau of Justice Assistance U.S. Bureau of Justice Assistance Study:Study:

Patterns and Trends of Identity Patterns and Trends of Identity TheftTheft

Released in October, 2007Released in October, 2007

Some results:Some results:

Most victims did not know the offendersMost victims did not know the offenders

1/3 of cases started at offender’s job1/3 of cases started at offender’s job

42% involved organizational crime42% involved organizational crime

Median loss was $31,356Median loss was $31,356

Page 10: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Local/State Police Referral CasesLocal/State Police Referral Cases

Close to half of the cases were referred from Close to half of the cases were referred from local and state law enforcement (246)local and state law enforcement (246)

Some results:Some results:

Similar to “Non-local” cases in most areasSimilar to “Non-local” cases in most areas

More outside of NortheastMore outside of Northeast

Greater percentage of two-person offender Greater percentage of two-person offender “teams”“teams”

Comparatively narrow range of lossesComparatively narrow range of losses

Page 11: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Local/State Police Referral CasesLocal/State Police Referral Cases

Some results:Some results:

Greater overlap with forgery and drug crimeGreater overlap with forgery and drug crime

Greater percentage of cases that originated Greater percentage of cases that originated with the investigation of cases outside of with the investigation of cases outside of the economic crime arena the economic crime arena

Page 12: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Average Loss Per CaseAverage Loss Per CaseThe median dollar loss among the local/state cases was $30,726. Dollar loss varied with the number of defendants in the case

Offenders Offenders Median LossMedian Loss

11 $22,344$22,344

22 $34,474$34,474

33 $18,000$18,000

44 $50,000$50,000

55 $77,503$77,503

6+6+ $76,000$76,000

Page 13: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Who Are The Offenders??Who Are The Offenders??

They are “criminal opportunists”They are “criminal opportunists”

They search for the They search for the easiesteasiest route to route to profitsprofits

They specialize their criminal They specialize their criminal servicesservices

They “adapt” well to control effortsThey “adapt” well to control efforts

They have They have all the time in the worldall the time in the world

Page 14: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

The Offenders: Arrest The Offenders: Arrest HistoryHistory

30.7% -- no arrest history30.7% -- no arrest history

Of the arrests:Of the arrests: 26.6%: larceny or theft.26.6%: larceny or theft. 36.7%: fraud, forgery, or ID 36.7%: fraud, forgery, or ID

thefttheft

Page 15: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Situational

Patterns Of Identity TheftPatterns Of Identity Theft

Routine

Professional

Page 16: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Situational

Crimes of Opportunity

Patterns Of Identity TheftPatterns Of Identity Theft

Routine

Professional

Page 17: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

The Role of “Insiders”The Role of “Insiders” Of the total 246 local/state cases, 65 Of the total 246 local/state cases, 65

involved offenders who accessed involved offenders who accessed personal identifying information at personal identifying information at their place of employment.their place of employment.

The employees victimized:The employees victimized: Retail – 27Retail – 27 Private Company – 17Private Company – 17 Bank/Credit Union – 7Bank/Credit Union – 7 Government Agency - 3Government Agency - 3 Education – 3Education – 3 Insurance – 3Insurance – 3 Unavailable – 5Unavailable – 5

Page 18: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Page 19: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENT IDENTITY THEFT RING DEVELOPMENT

Information “Insider”

Page 20: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Information “Insider”

RECRUITMENT

RECRUITMENT

Page 21: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Information “Insider”

RECRUITMENT

RECRUITMENT

Page 22: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Information “Insider”

RECRUITMENT

RECRUITMENT

Page 23: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Information “Insider”

Theft Ring DirectorRECRUTIMENT

RECRUTIMENT

Demonstrationof Ease

(“Teasers”)

CriminalMentoring

Page 24: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Information “Insider”

Theft Ring Director

Testing the “System”

RECRUITMENT

RECRUITMENT

Demonstration of Ease

(“Teasers”)

CriminalMentoring

Page 25: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

IDENTITY THEFT RING DEVELOPMENTIDENTITY THEFT RING DEVELOPMENT

Information “Insider”

Theft Ring Director

Testing the “System”

“Reaping the Rewards”

RECRUITMENT

RECRUITMENT

Demonstration of Ease

(“Teasers”)

CriminalMentoring

Page 26: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

InsiderFakeDL

IDFraud

Fake Driver’s License as “Catalyst”Fake Driver’s License as “Catalyst”

Page 27: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

InsiderFakeDL

IDFraud

Info. Broker

DLTech.

DLTech.

Fake Driver’s License as “Catalyst”Fake Driver’s License as “Catalyst”

Page 28: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

InsiderFakeDL

ID Fraud

Tech.Skills

Runners

IDFraud

Fake Driver’s License as “Catalyst”Fake Driver’s License as “Catalyst”

Page 29: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

CRIMINAL DEVELOPMENT STAGESCRIMINAL DEVELOPMENT STAGES

Page 30: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 31: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Victim Theft/Victim

Manipulation

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 32: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Victim Theft/Victim

Manipulation

IdentityConversion

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 33: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 34: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Non-FraudReport

Encounter

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 35: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Non-FraudReport

Encounter

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

Response to OriginalOffense

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 36: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Non-FraudReport

Encounter

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

Response to OriginalOffense

Exposure to Identity Theft“Red Flags”

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 37: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Non-FraudReport

Encounter

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

Response to OriginalOffense

Exposure to Identity Theft“Red Flags”

Officer Reaction to

Case Factors

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 38: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Non-FraudReport

Encounter

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

Response to OriginalOffense

Exposure to Identity Theft“Red Flags”

Officer Reaction to

Case Factors

Inductive Assessment by Officer

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 39: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Citizen Fraud Report

Non-FraudReport

Encounter

Victim Theft/Victim

Manipulation

IdentityConversion

Identity TheftRecognition

Response to OriginalOffense

Exposure to Identity Theft“Red Flags”

Officer Reaction to

Case Factors

Inductive Assessment by Officer ID Theft Recognition

OFFICER RESPONSE STAGESOFFICER RESPONSE STAGES

Page 40: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Laminating machines

Bar Code Scanners

Bar Code Rewriters

Credit Card Embossing/Encoding Equipment

Multiple Drivers Licenses

Multiple Social Security Cards

TOOLS OF THE TRADETOOLS OF THE TRADE

Page 41: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Multiple Vehicle Titles

Blank Check Stock

Drivers License Templates

Check Producing Software

Treasury Check Template Disks

TOOLS OF THE TRADETOOLS OF THE TRADE

Page 42: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

RECOGNIZING “RED FLAGS”

Connecting the Dots

Unusual behavior, circumstances,

evidence

Reports (Average Citizen, Service)

Page 43: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

RECOGNIZING “RED FLAGS”

Connecting the Dots

Motor Vehicle Stops

Narcotics Cases (e.g., trafficking,

possession)

Page 44: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

RECOGNIZING “RED FLAGS”

Connecting the Dots

Role of “chance” in routine calls/original offenses (e.g.,

disturbances, domestic violence, assault, burglary,

loitering)

Page 45: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

QuestionsQuestions

In the present environment:

How do we protect “Who We Are?”

How do we prevent others from “Becoming Us?”

How do we thwart the criminal relations and transactions leading to identity theft and identity fraud?

Page 46: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Identity Theft& FraudControl

Prevention

Punishment/Deterrence

Page 47: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Identity Theft& FraudControl

Prevention

Punishment/Deterrence

Point of Theft

AwarenessScreening

Monitoring

Page 48: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Identity Theft& FraudControl

Prevention

Punishment/Deterrence

Point ofConversion

Document “Target

Hardening”

Point of Theft

AwarenessScreening

Monitoring

Page 49: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Identity Theft& FraudControl

Prevention

Punishment/Deterrence

Point ofConversion

Document “Target

Hardening”

Point of Theft

AwarenessScreening

Monitoring

Point of Fraud

AwarenessVerification

Page 50: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

Identity Theft& FraudControl

Prevention

Punishment/Deterrence

Point ofConversion

Document “Target

Hardening”

Point of Enforcement

CoordinationAwareness

Point of Enforcement

CoordinationAwareness

Point of Theft

AwarenessScreening

Monitoring

Point of Fraud

AwarenessVerification

Page 51: Expecting the Unexpected: Important Identity Theft Factors for State and Local Law Enforcement Donald Rebovich, Ph.D. Executive Director Center for Identity.

DiscussionDiscussion